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Knowledge Management in today's phenomena -Designing the organization’s inner, outer, and tacit knowledge

Jukka Jaakkola – Infotool Oy

Research firm IDC estimates that by 2020, the

amount of digital information will explode to

40,000 Exabytes or 40 trillion GB

(more than 5,200 GB for every man, woman, child)

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Gartner - Hype Cycle for Business Intelligence and Analytics 2014

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Infotool, Business Intelligence and Knowledge management

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BUSINESS INTELLIGENCEdata to knowledge

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We make complex simple

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Data Sources

Combining data from disparate sources to create new, useful information

Managing data quality & integrity

Key Qualification Considerations:

o How complex is the data? o How many systems do we need to integrate and

assimilate?

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Business Rules

Transform raw data into objective, measurable information

Apply logic to data in a meaningful way

Data -> metric

Summary <-> details

Support data governance

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Displays

Capabilities o Dashboards and scorecards o Information broadcasting o Self service BI o Ad hoc analytics

Consistency

Right information, right time

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BRIDGING GAPS TOWARDSEFFICIENT BUSINESS DECISIONS

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Common problemso Not cloud serviceo Bad condition of datao Complicated o Doesn’t support devices

MESS Ltd

35% revenue cost because of poor

data or lack of understanding

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Success pointso Reliable information availableo Internal and external business realityo Keeping up with competitorso Saving time and costs

HARMONY Ltd

66% revenue boost after performing

data quality best practice

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o Knowledge managemento Tacito Inner and outer

REMINDER

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