Upload
john-sumser
View
525
Download
0
Embed Size (px)
Citation preview
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected]
Ecosystems and Analytics
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 2
• Definitions• The Umbrella• State of the Industry• The Unknown• The Risks• Moving Ahead
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 3
Like A Pocket Full of Five Earbuds
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 4
Analytics
• Is the use of data to help make a decision
• Are the results of an evidence based process
• Are the result of an algorithm
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 5
Analytics Is Precursor To Metrics
Data Knowledge Insight Wisdom
Data Hypothesis Analytics Metrics
Data Questions Understanding Narrative
Analytics is the discovery and communication of meaningful patterns in data.
Metrics Are Standard Measures
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 6
State of the Market
• More Smoke, Less Fire. Calm Before The Storm• All Vendors Have an Angle• Supplemented Employee Profiles– Resumes– Social Profiles– Employee Record
• Low Awareness of Consequence• Islands of expertise in a sea of confusion
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 7
Analytics Umbrella
You’re Already Doing It
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 8
Three Approaches To Analytics
• Data First (Searching For Improvement)– 90% Data Collection and Cleaning– Limited Impact– Longer Term Utility
• Decision First (Searching For Evidence)– Question First- What’s the Issue– Targeted Data Collection –
• What Data Helps Make a Better Decision• Estimates Are Useful
• Vended Package (Analytics as Monitoring)• Workbench (None Yet)
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 9
Practitioner Gap
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 10
Fermi’s Deconstruction
Time to Hire: 40 Days from VacancyAverage Wage: $85/hrHiring Opportunity Cost: 40x8x85 = $27KCost to Hire: $6KMissed Production: $40KTotal CTH: $73K
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 11
Inside and Out
• HR is Becoming Outward Facing • Data Sources
– Internal– Ecosystem– External
• Examples– Ecosystem Talent Management– Ecosystem as Talent Buffer– Pay and Benefits Equalization
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 12
Ecosystems
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 13
Coral Is An Animal
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 14
Coral Is A System
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 15
The Unknown
Σ xactions ≤ the whole
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 16
Risks
• Unintended Consequences (Cobras)• Consequences of Measurement• Algorithm
• No Safety Monitoring/ Liability CessPool
• Do Not Adequately Understand Organizations• Do Not Adequately Understand How People Work
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 17
Politics
• Problem: Analytics Make People Wrong• Get Stakeholders Involved Early• Always Frame As an Hypothesis– Begin w/ Open Minds
• Consider Hiring a Consultant
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 18
Take Aways
• Earlier and Bigger Than You Think• Cautions Important– Not Real w/o Risk Analysis– Where’s the product safety department
• Being In At The Beginning– Let Me Give You Some Numbers– I Don’t Know. Let Me Get You An Estimate.
• Importance of Simplification• Is Analytics Lawyer Heaven?
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 19
©2016 HRExaminer PO Box 1200 Occidental, CA 95465 415.683.0775 [email protected] 20