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PRIORITIZING SITE PERFORMANCE IMPROVEMENTS
SOASTA
Michelle Carrizosa @MichiCarrizosa
Iris Lieuw @irislieuw
RUM Real User Monitoring https://github.com/soasta/boomerang
Performance improvements increase user engagement and monetary conversion. Fast sites make you happy. Happy people just don't leave your site, they just don't.
The “brute force” way• Find the slowest page
• Optimize that page
• Repeat.
Conversion Impact Score
https://www.soasta.com/blog/website-monitoring-conversion-impact-score/
431,486 distinct Product/Category pages
Category
Conversion Impact Score
https://www.soasta.com/blog/website-monitoring-conversion-impact-score/
Product
Do Mobile and Tablet users matter?
Devices
Mobile & Tablet Devices
Conversions By Device
Conversions By Browser
1.2 M potential yearly increase in revenue with a 1s decrease in load time across Mobile and Tablet devices
60.82% 3rd party resources out of 74,475,761
Can we identify the bad provider?
Mobile
Mobile + Category
Mobile + Product
Tablet
Tablet + Category
Tablet + Product
How does this provider perform for different users?
Mobile
Mobile + Category
Mobile + Product
Tablet
Tablet + Category
Tablet + Product
Is it an individual resource causing the problem?
The Process• Determine the pages that matter most to conversions.
• Define the areas that need the most improvement within those page groups.
• Make sure those areas matter.
• Examine 3rd party resources (if there are a lot).
• Look at the spread of different resource domains to determine who is the
problem.
• Load time histogram of the bad guy.
• Find out if the problem is with one resource or if its bad all over.
• Take action with these results!
Thank you!