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Types of Information
System
Eloisa Hernandez
Syandes K32
Transaction
Processing System
TPS
An information system that records the daily routine transactions of the business. ”
Serves the operational level of an organization. ”
Transaction Processing System is used to produce reports such as billing, inventory summaries, or student registration. ”
Systems under TPS
Sales order information system ”
Market research system ”
Purchase order system ”
Office Automation
System
Employees perform tasks electronically using computers and electronic devices, instead of manually. ”
To serve the knowledge level of an organization. ”
OAS is used in word processing, databases, voicemail, fax. ”
Systems under OAS
Digital Communication Systems ”
Groupware applications ”
“ Teleconferencing Systems ”
Knowledge Work System
“ promotes the creation of new information and knowledge and its dissemination and and integration within the company ”“ knowledge workers hold professional qualification ”
“ KWS’s users are technical Staff ”
Systems under KWS
“ Computer-aided Design System
”
“ Virtual Reality System ”
“ Investment Workstations ”
Decision Support System
Focuses on helping managers to make decisions from semistructured or unstructured information ”
A DSS helps solve problems while using external data. ”
DSS uses internal information from TPS and MIS and also information from external data sources. ”
Systems under DSS
Sales Region Analysis ”
Cost Analysis ” Pricing/Profitability
Analysis ”
Executive
Support System
A software that allows users to transform enterprise data into quickly accessible and executive-level reports. ”
ESS are generally used by executive level managers for quick access to reports such as billing, cost accounting, or scheduling. ”
Systems under ESS Profit Planning ”
Sales Trend Forecasting ”
Budget Forecasting ”
Group Decision Support System
“ supports project collaboration through enhancement of digital communication with various tools and resources ”
“ designed to enable a group of participants to work interactively in an electronic environment
”
“ GDSS is used to support customized projects requiring group work, input to a group and various types of meeting protocols. ”
Systems under GDSS
“ ThinkTank ”“ MeetingWorks ”
http://www.techopedia.com/definition/27843/group-
decision-support-system-gdss
http://www.academia.edu/2895021/
Office_Automation_Systems
http://bisom.uncc.edu/courses/info2130/Topics/istypes.htm
http://catalog.flatworldknowledge.co
m/bookhub/reader/7?e=collins-ch15_s03
