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Designing a web for everyone is a conscious act of innovation. Instead of focusing on barriers, we can put people first for delightful user experiences.
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Accessibility as InnovationCreating accessible user experiences
Whitney QuesenberyCenter for Civic Design@whitneyq | #aux | slideshare.net/whitneyq
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Everyday accessibility
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Disability: the outcome of the
interaction between a person
with an impairment and the
environment and attitudinal
barriers she/he may face .
- International Classification of Functioning (ICF)
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Accessibility is a ^ problemwicked
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A wicked problem is
difficult to solve
because the requirements are
incomplete
contradictoryor
changing
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Elections:
Usable
Accessible
Flexible
Secure
Auditable
Affordable
Robust
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I feel like technology is finally catching up with what I truly need.
Glenda Watson Hyatt DoItMyselfBlog.com
1876 2010200019901980
Telephone Fax EmailWalkman
Blackberry
iPod
iPhone
JAWS
VoiceOver
FacebookTwitter
GoogleApple I
Macintosh
IBM PC
iPad
Android
2014
Uber
Square
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Two views of scrolling
Images: Mindexchange.com, gregsramplings.com
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Stewart Brand's Pace Layers
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Layers of change
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Illegitimi non
carborundum*
* Change is hard
Photo: mtstcil.org
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Integrate ^ principles
accessibility + UX
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Principles for accessible design
1. People first: designing for differences
2. Clear purpose: well designed goals
3. Solid structure: built to standards
4. Easy interaction: everything works
5. Helpful wayfinding: guides users
6. Clean presentation: supports meaning
7. Plain language: creates conversation
8. Accessible media: supports all senses
9. Universal usability: creates delight
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Map requirements across processes
The spreadsheet can be downloaded from http://rosenfeldmedia.com/books/a-web-for-everyone/resources/
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Take ^ participation seriously
diverse
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Emily
"I want to do everything for myself"
• Graduated from high school and working on a college degree
• Lives in a loft with a group of friends
• Works part-time at a local community center
• Loves her iPad
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Jacob
"The right technology lets me do anything."
• Paralegal, writes case summaries overnight
• Wants to go to law school
• Shares an apartment with a friend
• Complete gadget geek
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Carol Jacob
Lea Emily
Steven
Maria Trevor
Vishnu
Personas from
A Web for Everyone
Personas online at
Rosenfeld Media sites
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Ask a ^ questiondifferent
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http://www.lukew.com/ff/entry.asp?933
Mobile first : : Accessibility first
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Can we write for people who don't read
http://anywhereballot.orghttp://civicdesigning.org/featured-story/rapid-responsive-radical-the-anywhere-ballot-is-born/
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Could a joystick be a
universal input for a voting
system?
Can a ballot be designed
around dual input?
MSU: testing a joystick. CATEA: testing dual switch navigation on EZBallot.
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Are two senses better than one?
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What does it mean to be non-visual?
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Create ^ ways to collaboratebetter
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Be open to everyday expertise
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Find inspiration everywhere
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Get out of the echo chamber
Photos: ITIF AVTI/CATEA
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Change ^ perspectiveeveryone's
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Which of these is innovative
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Accessible UX
Because people come in all shapes
and sizes
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Storytelling for User Experiencewith Kevin Brooks
Global UXwith Daniel Szuc
A Web for Everyonewith Sarah Horton
http://rosenfeldmedia.com/books/a-web-for-everyone/