22
1 HOW TECHNOLOGY CAN INFLUENCE BEHAVIOR

Behavior Design AMS 3 - Arjan Haring

Embed Size (px)

DESCRIPTION

Presentation by Arjan Haring of Science Rockstars. Presented at the 3rd edition of Behavior Design AMS meetup, February 6, 2014, at Info.nl Amsterdam.

Citation preview

Page 1: Behavior Design AMS 3 - Arjan Haring

1

HOW TECHNOLOGYCAN INFLUENCEBEHAVIOR

Page 2: Behavior Design AMS 3 - Arjan Haring

2

@trenti

“1 of the 4 - 2012 Stanford spin- off’s to watch” STANFORD MEDIA X CONFERENCE (JAN’13).

“1 of the 5 Dutch start ups that will make the difference” SINGULARITY UNIVERSITY (FEB’13).

Featured in Forbes, Techcrunch, Wired and many others.

2

Page 3: Behavior Design AMS 3 - Arjan Haring

3

We combine behavioral science and technology to create next level marketing solutions.

SCIENCE ROCKSTARS

Data driven, Human Obsessed

“1 of the 4 - 2012 Stanford spin- off’s to watch” STANFORD MEDIA X CONFERENCE (JAN’13).

“1 of the 5 Dutch start ups that will make the difference” SINGULARITY UNIVERSITY (FEB’13).

Featured in Forbes, Techcrunch, Wired and many others.

3

Page 4: Behavior Design AMS 3 - Arjan Haring

4

We combine behavioral science and technology to create next level marketing solutions.

SCIENCE ROCKSTARS

DATA DRIVEN,

HUMAN OBSESSED

“1 of the 4 - 2012 Stanford spin- off’s to watch” STANFORD MEDIA X CONFERENCE (JAN’13).

“1 of the 5 Dutch start ups that will make the difference” SINGULARITY UNIVERSITY (FEB’13).

Featured in Forbes, Techcrunch, Wired and many others.

4

We combine behavioral science and technology to create next level marketing solutions.

Page 5: Behavior Design AMS 3 - Arjan Haring

55

“Companies that combine algorithms, an

understanding of customer decision-making, and

the ability to use data will be the companies that

succeed.”

MIT Professor of Marketing John R. Hauser

Page 6: Behavior Design AMS 3 - Arjan Haring

62

Put Persuasion to Practice

Page 7: Behavior Design AMS 3 - Arjan Haring

7

POP QUIZ: PERSUASION ON BOOKING.COM

Page 8: Behavior Design AMS 3 - Arjan Haring

8

PERSUASION WORKS…

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SCARCITY

SCARCITY

SCARCITY

FRAMING

CONSISTENCY & COMMITMENT

CONSISTENCY & COMMITMENT

LIKING

Page 9: Behavior Design AMS 3 - Arjan Haring

9

SO WHICH STRATEGY TO USE?

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SOCIAL PROOF

SCARCITY

SCARCITY

SCARCITY

FRAMING

CONSISTENCY & COMMITMENT

CONSISTENCY & COMMITMENT

LIKING

Product

Page 10: Behavior Design AMS 3 - Arjan Haring

10

Not everybody obeys the laws of social proof

Page 11: Behavior Design AMS 3 - Arjan Haring

11

There are people thatquestion authority

Page 12: Behavior Design AMS 3 - Arjan Haring

12

People are different, but luckily consistently so

Page 13: Behavior Design AMS 3 - Arjan Haring

13 1818

Some people obey authority

Page 14: Behavior Design AMS 3 - Arjan Haring

14 1818

Some people are a sucker for scarcity

Page 15: Behavior Design AMS 3 - Arjan Haring

15 1818

Some people like to follow the herd

Page 16: Behavior Design AMS 3 - Arjan Haring

16 1818

Some people like to follow the herd

Page 17: Behavior Design AMS 3 - Arjan Haring

17 1818

Some people like to follow the herd

Page 18: Behavior Design AMS 3 - Arjan Haring

18 1818

Some people like to follow the herd

Page 19: Behavior Design AMS 3 - Arjan Haring

19 55

Learn how to talk to each shopper, know what moves them and grow your business faster by behavioral science.

More Sales by Science

Page 20: Behavior Design AMS 3 - Arjan Haring

20 55

Learn how to talk to each shopper, know what moves them and grow your business faster by behavioral science.

More Sales by Science

Page 21: Behavior Design AMS 3 - Arjan Haring

2121

“Companies that combine algorithms, an

understanding of customer decision-making, and

the ability to use data will be the companies that

succeed.”

MIT Professor of Marketing John R. Hauser

Page 22: Behavior Design AMS 3 - Arjan Haring

22 3232

You were bored by:Arjan [email protected]: +31 (0)6 185 29366@DopestScience

With love from:Sint Antoniesbreestraat 161011 HB Amsterdam@sciencerockstar+31 (0)20 717 39 49

Thank you.