CMMI OverviewCMMI Overview

Why & What is ProcessCMMI Model OverviewProcess Areas, Goals, PracticesBenefits

Table of Contents

Process : Sequence of steps performed for a given purpose A set of inter related activities, which transform inputs into

outputs, to achieve a given purpose

Process Area : A cluster of related practices in an area that, when implemented

collectively, satisfies a set of goals considered important for making improvement in that area

Process and Process Area

Sequence of steps performed for a given purposeA set of inter related activities, which transform inputs into outputs, to achieve a given purpose

Process definition & Benefits

Benefits of Improving the Processes

Processes enables you to understand what is going onBy defining, measuring and controlling the processes, improvements are more successful and sustainedPeople develop their potential fully and effectively

While process is often described as a node of the process-people-technology triad, it can also be considered the “glue” that ties the triad together.

PEOPLE

PROCESSTECHNOLOGY

Process, people, and technology are the major determinants of product cost, schedule, and quality.

Quality Leverage Points

Staged

ML 1

ML 2

ML 3

ML 4

ML 5

…for a specified set of process area across the organization

…for a single process area or set of process areas

Continuous

Pro

cess

Are

a

Capabili

ty

PA PA PA

CL

1 C

L 2

C

L 3

CL

4 C

L 5

Capability Maturity Model Integration (CMMI) is a process improvement framework which

• helps organization to build and examine the effectiveness of processes

• helps in benchmarking of process performance and setting the future goals

• increases Predictability of process/product/ project performance

CMMI Framework

CMMI Maturity Levels

Staged Representation

Maturity level and Category

Goals and Practices

e.g. Specific Goals And Practices

PurposeManage the requirements of the project's products and product components and to identify inconsistencies between those requirements and the project's plans and work products

Requirements Management

Understanding Requirements

Commitment to Requirements

Maintain Bi -Directional Traceability

Ensure alignment between Project work & Requirements

Manage Requirement Change

Review to ensure requirements are understood and accepted

PurposeEstablish and maintain plans that define project activities

Project Planning

PurposeProvide understanding of the project’s progress so that appropriate corrective actions can be taken when the project’s performance deviates significantly from the plan

Project Monitoring and Control

Monitor Project planning parameters

Monitor-Commitments & Risks

Conduct Project /Milestone Reviews

Analyze Issues

Monitor -Data Management & Stakeholder involvement

Manage Corrective Actions

PurposeEstablish and maintain the integrity of work products using configuration identification, configuration control, configuration status accounting and configuration audits

Configuration Management

Identify Configuration

Items

Establish Configuration Management System

Configuration Audits - Check Integrity of Work Products

Providing Configuration status

Create Baselines

Controlling changes

Maintain Configuration Management Records

PurposeDevelop and sustain a measurement capability that is used to support management information needs

Measurement and Analysis

Establish Measurement

ObjectivesDefine Metrics

Store Data & Results

Communicate Results and manage corrective actions

Collect & Analyze Measurement Data

Target Users

Use Results to make business decisions

Define Data Collection, Storage & Analysis

procedure

PurposeProvide objective insight into processes and associated work products to staff and management

Process and Product QA

Perform Process Audits

Objectively evaluate Work Products

Communicate status to Senior Mgmt, Project Team

Maintain Audit/Review Records

Ensure resolution of Non-Compliance issues

Project Team

PurposeManage the acquisition of products from suppliers for which there exists a formal agreement

Supplier Agreement Management

Determine type of acquisition for product / product component

Review & Monitor Performance

Accept & Transition Supplier Product

Establish & Maintain Supplier Agreement

Select Supplier

PurposeProduce and analyze customer, product, and product component requirements

Requirements Development

Gather Customer Needs, Expectations

Document Customer Requirements and obtain Concurrence

Analyze the requirements. Establish Operational Concepts and Scenarios

Establish product and product component requirements

Validate the requirements with Customer

PurposeDesign, develop and implement solutions based on product requirements

Technical Solution

Evaluate alternative Design Approaches/ solutions

Select the best Solution based on DAR techniques

Perform Make, Buy or Reuse Analysis

Develop Designs including Interfaces

Develop product support documentation

Implement Design (Coding)

PurposeAssemble the product from the product components, ensure that the product, as integrated, functions properly (i.e., possesses the required functionality and quality attributes ) and deliver the product

Product Integration

Develop integration strategy and plan

Establish integration environment

Integrate/build product components

Package and deliver the product

Review compatibility of interfaces

Evaluate (integration testing) integrated components/modules

PurposeEnsure that selected work products meet their specified requirements

Verification

Develop Verification strategy /Plan

Prepare for/Conduct Peer Reviews and Testing

Close the Review/Testing defects

Analyze Review / Test results

Identification of corrective action

Re-Review/Testing if necessary

Establish Verification Environment

PurposeDemonstrate that a product or product component fulfills its intended use when placed in its intended environment

Validation

Develop Validation strategy /Plan

Conduct Validation / Testing

Close the Testing defects

Identification of corrective action

Re-Testing if necessary

Establish Validation Environment

Analyze Test results

PurposeEstablish and manage the project and the involvement of the relevant stakeholders according to an integrated and defined process that is tailored from the organization's set of standard processes

Integrated Project Management

Establishing project’s defined process by tailoring the Org. Defined Process

Establish Project Work environment, Integrate Plans and Manage the Project

Enabling relevant stakeholder’s unique expertise to be used and manage dependencies

Resolve Coordination Issues

Contribute Project’s Learning to Organization’s Process Assets

PurposeIdentify potential problems before they occur, so that risk handling activities may be planned and invoked as needed across the life of the product or project to mitigate adverse impacts on achieving objectives

Risk Management

Determine risk sources and categories

Establish Risk Management Strategy Identify risks, and analyze each risk

Monitor risks and implementation of mitigation plans

Early identification and mitigation of risks - increases the probability of success of projects and Organization

Develops mitigation plans for the selected /critical risks

Evaluate, Quantify, Categorize and Prioritize Risks

PurposeEstablish and maintain a usable set of organizational process assetsPlan and implement organizational process improvement based on a through understanding of the current strengths and weaknesses of the organization’s processes and process assets

Organizational Process Focus and Definition

Establish/AppraiseOrganizational Process Needs

Define Organizational Standard Processes (QMS)

Define Guidelines for Tailoring Standard Processes

Identify and implement process improvements toStandard Processes

Implement Organizational Process Assets /Metrics Library

Feedback, Lessons Learnt, Best Practices, Assets

PurposeDevelops the skills and knowledge of people so they can perform their roles effectively and efficiently

Organizational Training

Establish strategic needs of the organization

Deliver Training

Establish training capability

Assess training effectiveness

Establish tactical Training Plan

Improve Training Capability

PurposeAnalyze possible decisions using formal evaluation process that evaluates identified alternatives against established criteria

Decision Analysis & Resolution

Define Guidelines for Decision Analysis

Establish the Evaluation Criteria

Select Evaluation Methods/Techniques

Evaluate alternativesand select suitable

solution

Record

Identify Alternative Solutions

Business Benefits

A Common Integrated Vision of Improvement

Decreased Defect Levels

Increased Productivity

Improved Efficiency Level

Reduced Cycle time

Increased Level of Employee Motivation

Improved schedule and budget predictability

Increased customer satisfaction

Increased return on investment

Decreased cost of quality