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anagement, LLC
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Conversant Design@dantemurphy
June 16, 2015
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anagement, LLC
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What is a “Conversation”?
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anagement, LLC
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anagement, LLC
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An exchange of facts, opinions, or stories…
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anagement, LLC
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anagement, LLC
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…between one or more participants…
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anagement, LLC
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anagement, LLC
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…in which more than one party has a specific goal or objective.
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anagement, LLC
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Package your ideas
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anagement, LLC
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anagement, LLC
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Educate
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Influence
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Engage
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anagement, LLC
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Know and adapt to your audience(s)
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anagement, LLC
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Ask Questionsand Listen
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Remember and Learn
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Demonstrate Transparency and Trust
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Achieve confluence…or, at least, compromise
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anagement, LLC
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Lock In Agreements
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Genuinely Understand What “The Other Guy” Wants
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Separate “What” from “Why” and “How”
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Apply conversation to your design process
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Personas
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Character Cards
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Role Play
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anagement, LLC
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Summary
Package your Ideas• Be prepared to educate, influence, or engage
Know your Audience• Ask questions, listen for cues, and build trust
Achieve Confluence• Emphasize shared objectives, act in good faith
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anagement, LLC
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anagement, LLC
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Thank you.
@dantemurphy
![High Court Judgment Templateeplaw.org/.../2019/07/UK-Conversant-v-Huawei-judgment.docx · Web view[2012] EWCA Civ 567, [2013] RPC 5 at [56]-[60] (Kitchin LJ). As Conversant emphasises,](https://img.pdfslide.net/doc/110x75/5e4234df6bfaad5eb16383f5/high-court-judgment-web-view-2012-ewca-civ-567-2013-rpc-5-at-56-60-kitchin.jpg)
