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BRANDINGUnderstanding
Your Company’s Identity
Branding tells your customers exactly who you are. It sets your EXVLQHVV�DSDUW�E\�GH¿QLQJ�ZKDW�PDNHV�LW�XQLTXH��DQG�E\�KLJKOLJKWLQJ�
what you provide customers with that other businesses don’t. Our four-SDUW�EUDQGLQJ�SURFHVV�FRPSOHWHO\�GH¿QHV�HYHU\�DVSHFW�RI�\RXU�EUDQG��
leaving no doubt as to how it should be presented.
OUR PROCESS
Description Brand research determines a clear course of action; TXHVWLRQV�UHJDUGLQJ�PDUNHWLQJ�FDQ�EH�DQVZHUHG�E\�UHIHUULQJ�WR�WKH�VWUDWHJLHV�GHYHORSHG�KHUH��:H�VHW�XS�D�SODQ�VSHFL¿FDOO\�WDLORUHG�WR�HDFK�RI�RXU�FOLHQWV��LQFOXGLQJ�D�OLVW�RI�JRDOV��EXGJHW��DQG�UHVHDUFK�RQ�
the business’s past performance. These factors help us determine what services should be used to reach the desired audience.
BRAND RESEARCH
STAKEHOLDER RESEARCH
YOU ARE OUR MAIN FOCUS
Description 'HYHORSLQJ�DQ�H̆HFWLYH�RXWOLQH�LV�WR�EHJLQ�ZLWK�WKH�REMHFWLYHV�EDVHG�RQ�WKH�VWDNHKROGHUV¶�WKRXJKWV��<RX��\RXU�NH\�SHUVRQQHO�DUH�RXU�PDLQ�IRFXV�LQ�WKLV�VWHS�EHFDXVH�WKHVH�SHRSOH�ZLOO�EULQJ�OLIH�WR�WKH�EUDQG��:H�ZLOO�WDNH�WKLV�XQLTXH�YLVLRQ�DQG�LQFRUSRUDWH�LW�LQWR�WKH�EDFNERQH�RI�WKH�EUDQG�
COMPANYHISTORY
GOALS FOR THE BUSINESS
YOUR PERSPECTIVEON YOUR BRAND
CURRENT CLIENTDISCOVERY
YOUR EXISTING CLIENTS
Description <RXU�H[LVWLQJ�FOLHQWHOH�SURYLGHV�D�SHUVSHFWLYH�LQWR�what potential clients want or don’t want from your business. We ZLOO�XWLOL]H�VXUYH\V�WR�GHYHORS�\RXU�SURVSHFWLYH�FOLHQW�PDUNHW�
How long have youbeen a customer?
Whatadvantage
do our servicesprovide you with
that othersdo not?
Whatareas of our
service wouldyou suggestwe improve
upon?
How did you hearabout our company?
POTENTIAL CLIENTDISCOVERY
DISCOVERING A NEW MARKET
Description <RXU�SRWHQWLDO�FOLHQWHOH�KDYH�D�VSHFL¿F�VHW�RI�LWHPV�WKDW�WKH\�GR�and do not want from the brands they choose to interact with. We will identify D�JURXS�RI�WDUJHW�FOLHQWV�EDVHG�XSRQ�VWDNHKROGHU�UHVHDUFK�DQG�WKH�FXUUHQW�clientele discovery.
CASE STUDYFlatgoods Furniture
WE HIT THE STREETS & ASKED:
Would you be interested in furniture made of cardboard?Why/why not?
How long would you expect the furniture to last?
What would you expect to pay for a shelf, chair, desk, ect.?
What is another market you expect cardboard furniture to be in?
COMPETITIVE AUDIT
YOUR COMPETITORS
Description A thorough audit of your competitors will allow an insight into the VWUHQJWKV�DQG�ZHDNQHVV�RI�WKH�FXUUHQW�PDUNHW�VSDFH�LQ�ZKLFK�\RXU�EUDQG�ZLOO�EH�H[SHFWHG�to compete. We will identify the three strongest players in this space and compare our clienteles’ expectations as well as our potential clients expectations to your competitors.
BIG IDEA
YOU ARE OUR MAIN FOCUS
Description The Big Idea is the culmination of extensive research and coordination that allows XV�WR�GHYHORS�D�EUDQG�WUDMHFWRU\�IRU�\RXU�FRPSDQ\��,W�KHOSV�WR�IDFLOLWDWH�VKDUHG�XQGHUVWDQGLQJ�DQG�IRFXV�WR�DOO�RI�\RXU�EUDQG¶V�LQLWLDWLYHV��%\�GHWHUPLQLQJ�HOHPHQWV�UHODWLQJ�WR�\RXU�FRPSDQ\��VXFK�DV�NH\�VHUYLFHV��FRPSHWLWRUV�DQG�VWDNHKROGHUV��ZH�DUH�DEOH�WR�V\QWKHVL]H�D�%LJ�,GHD�
The Big Idea
SHAREHOLDERRESEARCH
CURRENT CLIENTRESEARCH
COMPETITIVEAUDIT
POTENTIALRESEARCH