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Demystifying User experience Uday M. Shankar IIT Chennai March 2011

Demystifying User Experience

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Slides from the talk I gave at IIT Chennai. Organized by TiE Chennai. Covers the basics of UX and gives an idea of different hats UX Practitioners wear to create world class experience.

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Demystifying User experience

Uday M. Shankar

IIT Chennai ‒ March 2011

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udayms acrossthinlines.com - linkedin - twitter - facebook - skype – about.me

: Owns Prototyping at Yahoo

: developer turned designer

: UX Evangelist for twelve years

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Typical user

unforgiving

No prejudice

short

attention

expect things

to just work

would compare

options

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You may disagree!

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U have Heard these

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Where do I start?

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The Basics

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Behavior is a function of

the Person and his or

her Environment.

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Here is a Fact!

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Goes beyond the food

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Innovative Smart & Solves a problem

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Unboxing an Apple Device

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Those mystic privileged beings!

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UI layout

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Behavior definition

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Add life to design

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Helps users find stuff

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Understand needs

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Think Globally

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Not about philanthropy

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They write stuff

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Yeah...! You too!

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Giving life to dreams

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SEO, Web Analysts etc.

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How to add UX to your product

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*stolen slides ;)

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Great UX is more than good design

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“IF  I’D  ASKED  MY  CUSTOMERS  WHAT  THEY  WANTED,  THEY’D  HAVE  SAID  A  FASTER  HORSE”  

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“…PEOPLE  DON’T  KNOW  WHAT  THEY  WANT  UNTIL  YOU  SHOW  IT  TO  THEM.”  

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READ  THIS  

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DESIGN  INNOVATIONS  

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GMAIL  

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FAMILIAR?  

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IRCTC,  KSRTC  &  MANY  OTHER  GOVERNMENT  PORTALS  

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NIKE  

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ADDING  MORE  

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SPINNING  THE  SOCIAL  ANGLE  

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WE  KNOW  WHAT  HAPPENED  TO  INTERNET  EXPLORER  

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CREATING  ECO-­‐SYSTEMS  AROUND  YOUR  SOLUTIONS  

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Acknowledgement & Appreciation

Google Images & Yahoo!

Slideshare - User Experience Design in Business Insurance – Tom Nunes (http://www.slideshare.net/tomnunes) Designing the UX Curve 2.0 – Andy Budd (http://www.slideshare.net/andybudd)

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Any questions?

Blog

acrossthinlines.com Email

[email protected] Twitter

@udayms

References

Google, Slideshare, Flickr