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DESIGNING FOR AGILE AND LEAN Pixel Up September 2016 Emma van Niekerk

Designing for Agile and Lean PixelUp 2016

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D E S I G N I N G F O R A G I L E A N D L E A N

Pixel Up September 2016Emma van Niekerk

W H O W O R K S I N A N A G I L E O R L E A N E N V I R O N M E N T ?

W H O W O R K S I N A N A G I L E O R L E A N E N V I R O N M E N T ?

W H O W O R K S I N A N A G I L E O R L E A N E N V I R O N M E N T ?

• scrum• kanban

• user stories• backlogs

• burndown charts• extreme-programming

• etc

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

It also draws upon the best elements of Design Thinking and even — Godforbid — the dreaded Waterfall process.

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

It also draws upon the best elements of Design Thinking and even — Godforbid — the dreaded Waterfall process.

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

It also draws upon the best elements of Design Thinking and even — Godforbid — the dreaded Waterfall process.

The post-Agile practitioner cherrypicks from the best tools available, ratherthan sticking with a rigid framework. Post-Agile is less of a philosophy andmore of a toolkit that has been built up over years of practice.”— Andy Budd

Are we moving towards a post-Agi le world?

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

It also draws upon the best elements of Design Thinking and even — Godforbid — the dreaded Waterfall process.

The post-Agile practitioner cherrypicks from the best tools available, ratherthan sticking with a rigid framework. Post-Agile is less of a philosophy andmore of a toolkit that has been built up over years of practice.”— Andy Budd

Are we moving towards a post-Agi le world?

spirit of Agile

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

“A world informed by the spirit of Agile, but with more flexibility and nuance,drawing upon the best elements of Agile, while ditching the dogma.

It also draws upon the best elements of Design Thinking and even — Godforbid — the dreaded Waterfall process.

The post-Agile practitioner cherrypicks from the best tools available, ratherthan sticking with a rigid framework. Post-Agile is less of a philosophy andmore of a toolkit that has been built up over years of practice.”— Andy Budd

Are we moving towards a post-Agi le world?

spirit of Agile

cherrypicks from the best tools

https://www.flickr.com/photos/jixxer/16113241145 https://medium.com/clear-left-thinking/are-we-moving-towards-a-post-agile-age-7751379fa1e2#.r3l6b6l5o

W H AT I S T H E “ S P I R I T ” O F A G I L E A N D L E A N ?

Start with the manifestos

The value is placed on individuals and interactions over processes and tools; working software over comprehensive documentation; customer collaboration over contract negotiation; and responding to change.

There is an emphasis on solving user problems, working collaboratively and early customer validation. We are advised to be selective with our design tools, carefully track performance and make speedy adjustments to ensure success.

The core value statement of Agile:

And Lean:

individuals and interactionsworking software

customer collaborationresponding to change

solving user problems workingcollaboratively early customer validation

carefully track performancemake speedy adjustments

Start with the manifestos

The value is placed on individuals and interactions over processes and tools; working software over comprehensive documentation; customer collaboration over contract negotiation; and responding to change.

There is an emphasis on solving user problems, working collaboratively and early customer validation. We are advised to be selective with our design tools, carefully track performance and make speedy adjustments to ensure success.

The core value statement of Agile:

And Lean:

individuals and interactionsworking software

customer collaborationresponding to change

solving user problems workingcollaboratively early customer validation

carefully track performancemake speedy adjustments

Start with the manifestos

The value is placed on individuals and interactions over processes and tools; working software over comprehensive documentation; customer collaboration over contract negotiation; and responding to change.

There is an emphasis on solving user problems, working collaboratively and early customer validation. We are advised to be selective with our design tools, carefully track performance and make speedy adjustments to ensure success.

The core value statement of Agile:

And Lean:

individuals and interactionsworking software

customer collaborationresponding to change

solving user problems workingcollaboratively early customer validation

carefully track performancemake speedy adjustments

Start with the manifestos

The value is placed on individuals and interactions over processes and tools; working software over comprehensive documentation; customer collaboration over contract negotiation; and responding to change.

There is an emphasis on solving user problems, working collaboratively and early customer validation. We are advised to be selective with our design tools, carefully track performance and make speedy adjustments to ensure success.

The core value statement of Agile:

And Lean:

individuals and interactionsworking software

customer collaborationresponding to change

solving user problems workingcollaboratively early customer validation

carefully track performancemake speedy adjustments

Break things down

The core value statement of Agile:

And Lean:

individuals and interactionsworking softwarecustomer collaborationresponding to change

solving user problemsworking collaborativelyearly customer validationcarefully track performancemake speedy adjustments

The spir i t of Agi le and Lean

Individuals and interactionsWorking softwareCustomer collaboration

Respond to change

Solve user problemsWork collaborativelyEarly customer validationCarefully track performance

Make speedy adjustments

12345

C H E R RY P I C K F R O M T H E B E S T T O O L S AVA I L A B L E , R AT H E R T H A N S T I C K I N G W I T H A R I G I D F R A M E W O R K

https://www.flickr.com/photos/myri_bonnie/5817857352

J O B S - T O - B E - D O N E F R A M E W O R K

Solve user problems1

https://www.flickr.com/photos/merlijnhoek/8758989554

J O B S - T O - B E - D O N E F R A M E W O R K

The folks at Intercom wrote a book about this: https://www.intercom.io/books/jobs-to-be-done

Solve user problems1

J O B S - T O - B E - D O N E F R A M E W O R K

The folks at Intercom wrote a book about this: https://www.intercom.io/books/jobs-to-be-done

Solve user problems1

When I commute to work, I want to drink something filling so I can make it until lunch without starving

J O B S - T O - B E - D O N E F R A M E W O R K

The folks at Intercom wrote a book about this: https://www.intercom.io/books/jobs-to-be-done

Solve user problems1

When I commute to work, I want to eat something that will not make a mess so I can arrive at work looking tidy and professional

J O B S - T O - B E - D O N E F R A M E W O R K

The folks at Intercom wrote a book about this: https://www.intercom.io/books/jobs-to-be-done

Solve user problems1

When I commute to work, I want to eat something interesting so I can avoid being bored on my long commute

PA I R U P

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/mandymoran/6290447272

PA I R U P

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules• Externalize your thinking

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules• Externalize your thinking• Presume value, even when it’s not obvious

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules• Externalize your thinking• Presume value, even when it’s not obvious• Seek progress, not perfection

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules• Externalize your thinking• Presume value, even when it’s not obvious• Seek progress, not perfection• Seek improvement, not approval

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

PA I R U P

• Play by the same rules• Externalize your thinking• Presume value, even when it’s not obvious• Seek progress, not perfection• Seek improvement, not approval• Leave your egos at the door

Individuals and interactions Work collaboratively2

https://www.flickr.com/photos/11021585@N00/8403034165

M A K E A C U P C A K E N O T A W E D D I N G C A K E

Working software Early customer validation3

https://www.flickr.com/photos/vanillasplash/6248851768

Des Traynor wrote a blog about this: https://blog.intercom.io/start-with-a-cupcake/

M A K E A C U P C A K E N O T A W E D D I N G C A K E

Working software Early customer validation3

D E S I G N T O M E A S U R E

Customer collaboration Carefully track performance4

https://www.flickr.com/photos/grimages/6965363524

D E S I G N T O M E A S U R E

U N D E R S TA N D C U S T O M E R / B U S I N E S S N E E D

Customer collaboration Carefully track performance4

https://www.flickr.com/photos/patterned/4334692677

The goal is to have a shared understanding of what you are building & why• Succinctly define the problem• Determine metrics for measuring success• Clarify project scope

D E S I G N T O M E A S U R E

U N D E R S TA N D C U S T O M E R / B U S I N E S S N E E D

Customer collaboration Carefully track performance4

https://www.flickr.com/photos/patterned/4334692677

The goal is to have a shared understanding of what you are building & why• Succinctly define the problem• Determine metrics for measuring success• Clarify project scope

D E S I G N T O M E A S U R E

U N D E R S TA N D C U S T O M E R / B U S I N E S S N E E D

P L A N F O R I N S T R U M E N TAT I O N

Customer collaboration Carefully track performance4

https://www.flickr.com/photos/patterned/4334692677

The goal is to have a shared understanding of what you are building & why• Succinctly define the problem• Determine metrics for measuring success• Clarify project scope

D E S I G N T O M E A S U R E

U N D E R S TA N D C U S T O M E R / B U S I N E S S N E E D

• Understand the metrics your design must meet• Be explicit about your assumptions• Communicate what you want to learn as people start

using the product

P L A N F O R I N S T R U M E N TAT I O N

Customer collaboration Carefully track performance4

https://www.flickr.com/photos/patterned/4334692677

I N T E G R AT E L E A R N I N G S

Respond to change Make speedy adjustments5

https://www.flickr.com/photos/cole007/26461797166

Don’t abandon your design once it’s out in the world.

Respond to change Make speedy adjustments5

Shipping is only the beginning

https://www.flickr.com/photos/coastguardnews/15855314176

Summary

Solve user problems1JOBS-TO-BE-DONE FRAMEWORK

Summary

Individuals and interactionsPAIR UP2 Work collaboratively

Solve user problems1JOBS-TO-BE-DONE FRAMEWORK

Summary

Individuals and interactionsPAIR UP2 Work collaboratively

Working software Early customer validationMAKE A CUPCAKE, NOT A WEDDING CAKE3

Solve user problems1JOBS-TO-BE-DONE FRAMEWORK

Summary

Individuals and interactionsPAIR UP2 Work collaboratively

Working software Early customer validationMAKE A CUPCAKE, NOT A WEDDING CAKE3

Customer collaboration Carefully track performanceDESIGN TO MEASURE4

Solve user problems1JOBS-TO-BE-DONE FRAMEWORK

Summary

Individuals and interactionsPAIR UP2 Work collaboratively

Working software Early customer validationMAKE A CUPCAKE, NOT A WEDDING CAKE3

Customer collaboration Carefully track performanceDESIGN TO MEASURE4

Respond to change Make speedy adjustmentsINTEGRATE LEARNINGS5

Solve user problems1JOBS-TO-BE-DONE FRAMEWORK

Q U E S T I O N S ?

intercom.io @[email protected]

T H A N K Y O U

intercom.io @[email protected]

https://www.flickr.com/photos/nickerwin/14976082802