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evolve @ illumine
What you will become at Illumine
part 1
level 1designer
level 2designer
level 3designer
your evolutionary journey
Create Knowledge Products
package Illumine’s knowledge models
manage web communities around knowledge practices
communicate the lab’s ideas and intellectual outputs
level 1designer
level 2designer
Architect Practice Environments
develop online environments which support knowledge creation & leverage
embed new practices in communities
design and develop new ways
to think (practice of knowledge)
level 3designer
envision new community identities
architect design collectives
develop “capacity to respond” in communities
Actualize Sustainable Knowledge Systems
What you will work on (at all three levels)
part 2
You will work on an ongoing project involving the transformation of the entire retailing system of 7000 outlets of one of India’s largest Oil Companies (also a Fortune 500 Company) and in the process touch the lives of millions of truckers across the country. Your team will use the learning of this project to build a generic set of scalable models for customer service transformation in any customer-interfacing system anywhere in the world.
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Customer Service
You will work with India’s largest public sector bank on the challenge of transforming attitudes and motivation levels of close to 200,000 people. If you and your team members are successful, you will have carried out the largest such project ever done in the corporate sector world-wide.
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Attitude Change
You will be part of a team that is building a new web-based initiative that is focused on enabling individuals to build fulfilling and genuinely contributive careers. Your work could lead to a global transformation in attitudes to work and career, if you pull it off. At worst you will be part of a successful start-up.
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Careers (I-Become Initiative)
You will be part of a learning architecture group that designs interventions that will deliver “assimilation” not “information” to thousands of people with replicable and measurable results. Some of the interventions your team members have already worked on includea. self-esteem transformation of 1,00,000
attendants.b. nutrition education in the villages of Uttar
Pradesh.c. a new type of MBA that enables people
to assimilate decisioning and result-making techniques instead of management concepts.
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Scalable Education
You will be part of a team that designs and builds new generation applications (that are based on Illumine’s patents) that rapidly integrate content and customer in new configurations. Your team will work on areas like building rapid, scalable - financial counseling tools, business counseling toolkits, etc.
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Sense-Respond Content Management
If you wish to work on the theories of building knowledge interventions, then you could be part of the Media and Communication team, whose job is to clarify, articulate, and enable the world to discover these theories
Sharing Illumine’s Models at the Society Of Organization Learning (SOL) Forum, Oman
Customer Service Design
Scalable Education
Sense-Respond Content Management
Careers (I-Become Initiative)
Attitude Change
Current Projects
Theory of Knowledge Interventions
Theory of Knowledge Interventions
How complex design projects are accomplished at Illumine
part 3
Diverse practices are synthesized by Illumine’s Knowledge Intervention Methods
Join the design collective at Illumine
part 4
Meet fellow practitioners of design .
Learning Architecture
Evolutionary spaces at illumine. .
Business Modeling
Knowledge Product Design
Design Ethnography
Prototyping, Testing and documentationFacilitation Development
Engagement Design
Ideas Communication
Experience Design
Strategic Design
www.illumine.info
ILLUMINE KNOWLEDGE RESOURCES PVT. LTD.No.3, Khurshed House, 604-D, Lady Jehangir Road,
Dadar, Mumbai - 14, India.Tel: 91-22-4171008; Fax: 91-22-4182833;
E-mail: [email protected]
