Omnichannel: il Tao dell'Esperienza

Omnichannel il Tao dell’esperienza

#ux #omnichannel #friggile

Domenico PolimenoUx Designer @ Fifth Beat

@elmook [email protected]

non bevo caffè #friggile #ux #omnichannel

photo by @guidoxx

Rasc, Diopresto e Scavr

Omnichannel il tao dell’esperienza #ux #omnichannel #wiadrome2016

Robert Cialdini“The rule says that we

should try to repay, in kind, what another person has

provided us.”


Mobile Experience Sempre ConnessiOmnichannel il tao dell’esperienza #ux #omnichannel #wiadrome2016


Experience everywhere


“Behind the numbers are real people.”

“Without stories, numbers tell us very little.”

7%8%

10%

11% 29%

35%



“A Product Is More Than the Product”

Don Norman


Multichannel

Crosschannel

Omnichannel


Eventi

Pubblica Amministrazione

Editoria - Automotive


Addio e grazie per tutto il pesce

@elmook [email protected]

com’era il ciambellone?


mailto:[email protected]