Technology Studio

Design . Innovate . Experience

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WHO WE ARE?

Upside9 is a global design and innovation firm that seeks to help clients leverage the power of design by

harmonising design, art & technology

We are a team of design enthusiasts who are bullish

about design and user experience

WHO WE ARE?

Our Clientele: finance, healthcare, analytics, real estate, education and many more

Our area of expertise includes

Product Design

Interactive installations

Interaction design

App design and

development

Engineering for web, mobile, devices

SERVICES WE PROVIDE

Product Design Strategy

Mobile Strategy & App

Development

Design Consulting

DESIGN LED TECHNOLOGY

“A Part Of Microsoft Startup Ecosystem”

Empower users with simple & intuitive design

Differentiate with design and user experience

Product agile approach

WHY UPSIDE9?

Upside9 works as an extended arm for the client

Well defined process helps timely delivery of projects

Design powered by extensive user research

We believe design can be both functional & appealing at the same time.

We adopt proven methods to increase engagement and aren’t afraid to challenge conventions when necessary

OUR PHILOSOPHY (BUILD.MEASURE.LEARN)

Right questions need to be asked to bring out the real perspective of the end user.

A great design can go a long way in eliminating complexities and thereby simplifying and enhancing the user experience.

OUR APPROACH (DISCOVER.DESIGN.INTEGRATE)

Intent to increase adoption

Answering the right

questions

Enhanced user

experience

Develop insights

Product roadmap

Technology

People

Business

Technology Studio

Design . Innovate . Experience

CLIENT STORIES

FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

Previous Screen

PRODUCT RE-ENGINEERING FOR A HEALTHCARE COMPANY

Customer ProfileThe client is a provider of cloud based claim management services to hospitals.The product aims to achieve this by organising and sharing claim related information and analytics via dashboards

Problem StatementCustomer saw a need to re-design the dashboard to make it more interactive and facilitate easy information flow. Considering the end user behaviour and choice, a mobile application is also a necessity to increase the adoption.

PRODUCT RE-ENGINEERING FOR A HEALTHCARE COMPANY

Redesigned Screen

SolutionOur processes emphasize on understanding the product and business case to form a design strategy to re-engineer the product from a design perspective.

Our activities include:

Evaluating business case

Mobile Strategy

Information Architecture

Information Flow

User Persona

User Experience Design & Usability

Usability Testing

PRODUCT DESIGN FOR A INFRASTRUCTURE AUTOMATION COMPANY

Customer ProfileThe customer is a provider of cloud based infrastructure management services to businesses. The product helps CXOs, managers and administrators with dynamic decision making and process automation

Problem StatementClient saw the need of different customized templates to create workflows for processes. Also there was need to redesign the dashboard to make it more interactive facilitating easy information flow.

Redesigned Screen

SolutionOur process emphasizes on understanding the product and business case to form a design strategy. Our activities include:

Evaluating business case, Mobile Strategy, Information Architecture, Information Flow, User Persona, User Experience Design & Usability, Usability Testing, Design Development

PRODUCT DESIGN FOR A INFRASTRUCTURE AUTOMATION COMPANY

PRODUCT RE-ENGINEERING FOR A SUPPLIER MANAGEMENT COMPANY

Customer ProfileThe client is a provider of cloud based supplier management software to companies. The product powered with loads of data and analytics helps C-level executives with dynamic decision making & to know the overall health of the suppliers.

Problem StatementThe product is effected with information overload and lack of intuitive user experience. The current dashboard is a challenge in terms of interactivity and information flow. Multiple graphs with multiple parent child relationships makes data comprehension difficult.

Redesigned Screen

0

200

400

Project Performance

600

IBM CSC HP BT

Actual

1

1

2

0

Not on TimeBudget

0

2

4

New Closed Backlog Dispute

Issues & Disputes

6IBM CSC HP BT

10

6Open Issues

Projects Delayed

4Total Live Projects$

52,000,000

52,090,000

$

$

54,011,400Budgeted

Actual

Spend

Obligation Compliance

SLA Achievement 95%

%98

Reports Alerts

Spend Actual vs Budget (MM)Spend (YTD) (MM)

IBM

CSC

HP

BT

TOTAL SPEND$54.01

23.1%

Finance Projects Compliance

SUPPLIER BUDGET ACTUAL

IBM

CSC

HP

BT

$ 4.16

$ 2.00

$ 1.41 $ 1.41

$ 1.08

$ 4.20

$ 1.90

$ 1.07

Alerts & Comments

David LuizNetwork Security Services HP, 3 new cases, waiting for approval.

Brooke LaneCloud Services IBM, 4 New Cases Pending.

2 hrs

3 hrs

SL Performance

CHANGE

7.9

0.005

7.6

0

99.13%

95.53%99.99% 89.83%

48%

16%

12%

$

11Analytics

$25.92

$12.47

$8.64

$6.48

Overview

Suppliers

Region

Function

SolutionOur process emphasizes on understanding the product and business case to form a design strategy to re-engineer the product from a design perspective. The challenge was to represent data in effective format which could also be used on mobile. Our activities include:

Evaluating business case

Data visualization for multilevel

Information Architecture

Information Flow

User Persona

User Experience Design & Usability

Usability Testing

PRODUCT RE-ENGINEERING FOR A SUPPLIER MANAGEMENT COMPANY

Design . Innovate . Experience

FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

REAL ESTATE APP

Designed Screens

A location based app that enables user to find nearby apartments by different builders. Users can select apartment by builder and proximity.

Technology Studio

upside9.com | @Upside9

FIND BUY DESIGN USE EXPERIENCE SHARE IDEATE ANALYZELISTEN

THANK YOU