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Presented at UX Australia 2011 in Sydney. Influencing experience in a large organisation.. I say the old 'get engaged early' and 'get buy-in' are red herrings. From my experience, what needs to happen is to build relationships with product managers to show them not just what we do, but why we do it.
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How to win product managers & influence experienceChristina Li @chrissy0118Experience ArchitectVodafone Hutchinson Australia
http://www.dailydawdle.com/2011/08/mind-blowing-350000-post-it-note.html
Meet Vodafone’s UX Team
http://en.wikipedia.org/wiki/File:Two_left_hands_forming_a_heart_shape.jpg
Insight 1: We are not your enemy. Let’s be friends!
http://www.newzealandholidays.org.uk/copyright/
Insight 2: Experience what I experience
See what we do...
Demonstrations
77
http://www.studiotilt.com/blog/2011/05/26/redditch-co-design/
Insight 3: Do you want to sketch with me?
Experience walk through...
9
http://formybeautifullove.blogspot.com/2011_07_01_archive.html
When all fails...Be prepared to walk away
We’re hiring!
Email: [email protected]: @chrissy0118
Thanks!
http://www.flickr.com/photos/ajagendorf25/5269668669/