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Five Strategies to Make Kiosks User-Friendly
Ensuring accessibility and easy navigation
helps keep kiosks in use.
Everest IT Services Pvt.Ltd.Leading Software Products and Services companyAddress: 203, Sanghvi Industrial Estate, Near Hindustan Naka, Off Link Road, Kandivali (W) P.O. Box: 400067 Mumbai Maharashtra IndiaContact No. :+91 (22) 28684987 Email: [email protected]: http://www.everestadvanced.co.in
Accessibility
A kiosk must be noticed before it can be used, and many kiosk designers feel that the larger the kiosk (and the kiosk screen), the more attention it will receive.
Considerations when placing a kiosk• Amount of space• Size of kiosk• Intended purpose of kiosk• Compliance with Americans • with Disabilities Act
Easily identifiable
Deployers stationing machines in retail settings walk a fine line between blending the unit with the surrounding space and making the kiosks stand out without disrupting the store’s ambiance. Unfortunately, kiosks can and often do blend in too much.
Large buttons and text
Summit Research has published a rundown of industry best practices for several years. One of the topics routinely addressed is buttons. Manufacturers have focused on adequately spacing buttons to ensure they are easily identifiable and not so close to each other that two can be mistakenly pressed at the same time.
Screen navigation and comprehension
Manufacturers often put considerable effort into the exterior of a kiosk, only to neglect the actual usability of the machine.
All interfaces are different. While companies design kiosks with intuitive layouts and enclosures, it’s critical that the software should match that approach.
Multiple languages
As populations become more diverse, more languages are needed for quick communication Once-dominant languages are not nearly as dominant anymore.
About Everest IT Services Pvt.Ltd. Our Product portfolio includes Project Manager, Expense Manager, Leave Manager, Payroll and HR Manager, Queue
Management and Customer Self Service Kiosks.
Our product portfolio includes:
Advanced Reception Management (ARM) – Comprehensive Q & Reception Management solution
Advanced Cheque Automation(ACA) – Cheque deposition and CTS solution
Advanced Bill Payment (ABP) – Bill payment kiosk specially designed and developed for self service
Digital Signage (ADS) – Tool to market and showcase digital signage
We complement our product delivery with delightful customer service with additional skills and expertise on:
Lync, Exchange
Collaboration using SharePoint
Integration using BizTalk
Solution using .NET, Visual Studio and SQL Server Consulting
