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Website: www.sonata-software.com email: [email protected] Tel: +91 80 6778 1999 Sonata Software Limited - SSL Registered Office: 208, T V Industrial estate, 2nd Floor, S K Ahire Marg, Worli, Mumbai – 400 030 Corporate Office: APS Trust Building, Bull Temple Road, N. R. Colony, Bangalore - 560 004, India 13 th May, 2022 Dear Sirs, Sub: Investors’ Presentation Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are enclosing presentation made to Analyst/Investor meet held on 13 th May, 2022. The aforesaid details are also made available at the Company’s website www.sonata-software.com. Thanking you, Yours faithfully, For Sonata Software Limited Mangal Kulkarni Company Secretary, Compliance Officer and Head Legal National Stock Exchange of India Limited Exchange Plaza, Bandra Kurla Complex, Mumbai Kind Attn: Manager, Listing Department Email Id: [email protected] Stock Code - SONATSOFTW BSE Limited P.J. Towers, Dalal Street Mumbai Kind Attn: Manager, Listing Department Email Id: [email protected] Stock Code - 532221

13th May, 2022 Dear Sirs, Sub - BSE

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Website: www.sonata-software.com email: [email protected] Tel: +91 80 6778 1999

Sonata Software Limited - SSL Registered Office: 208, T V Industrial estate, 2nd Floor, S K Ahire Marg, Worli, Mumbai – 400 030 Corporate Office: APS Trust Building, Bull Temple Road, N. R. Colony, Bangalore - 560 004, India

13th May, 2022

Dear Sirs,

Sub: Investors’ Presentation

Pursuant to Regulation 30 of the SEBI (Listing Obligations and Disclosure Requirements) Regulations, 2015, we are enclosing presentation made to Analyst/Investor meet held on 13th May, 2022.

The aforesaid details are also made available at the Company’s website www.sonata-software.com.

Thanking you,

Yours faithfully, For Sonata Software Limited

Mangal Kulkarni Company Secretary, Compliance Officer and Head Legal

National Stock Exchange of India Limited Exchange Plaza, Bandra Kurla Complex, Mumbai Kind Attn: Manager, Listing Department Email Id: [email protected] Stock Code - SONATSOFTW

BSE Limited P.J. Towers, Dalal Street Mumbai Kind Attn: Manager, Listing Department Email Id: [email protected] Stock Code - 532221

1© Sonata Software Ltd, 2022. Confidential.

Investor Presentation Q4’22

Sonata Software

2© Sonata Software Ltd, 2022. Confidential.

36 YEARSas a IT Solutions

Provider

$740+ M REVENUE23% 3 Yr. CAGR

5100+ TEAMacross US, Canada,

EU, Asia, ANZ, Japan, Malaysia, and

China

SEI CMMI L5, ITIL & ISO certified

RETAILApparel, Hard

Goods, Grocery, Hypermarket

CPG & MFGConsumer

Goods, IndustrialGoods,

Wholesale

TRAVELTO, OTA,

Airline, Rail, Hotel, Cruise

SOFTWARE VENDORSERP, SCM,

Retail, Travel

DIGITALOmni-channel, Mobility &

IoT, Analytics, Cloud

APPLICATION LIFECYCLESOLUTIONS

ADM, Testing, IMSManaged Services

PLATFORM IPBrick & Click Retail,

Rezopia Digital Travel, Modern Distribution

TECHNOLOGY INFRASTRUCTURE

SOLUTIONSSoftware, Cloud, Server &

Storage, Systems Integration

CUSTOMERS Global Top 5 – Leisure

Travel Co, Grocery Retailer, F&B CPG Co, Software Co

TECHNOLOGY Microsoft, SAP, Oracle,

Open Source, IBM

Strategic acquisitions and investments

Microsoft – Inner Circle, SAP Pinnacle Award,

Microsoft Country Partner of Year India

The Company

Industry Focus

Competencies

Credentials

A Global IT Solutions Organization, with focused Industry Verticals, versatile Portfolio of Services covering wide range of Technologies and delivering value through our unique Platformation™ approach

FINANCIALNational Stock Exchange

Listed Public Ltd Co

Sonata - A Snapshot

AGRI & COMMODITY

Agri manufacturers & commodity

Traders

SERVICESEnergy & Utilities,

Oil & Gas, Specialty Contractors &

Professional Services

3© Sonata Software Ltd, 2022. Confidential.

Sonata Vision

A world class firm that is a benchmark for

Catalyzing Business Transformation for our Clients,

Fulfilling Employee Aspirations &

Caring for our wider Community

through Depth of:Thought LeadershipCustomer CentricityExecution Excellence

For the CommunityCSR initiatives to support IT needs of projects with Social impact

For the EmployeeA fun & fearless environment where the potential & passion for work flourishes

For the CustomersIT Partner of choice for transformation thru deeper industry, technology & customer focus

4© Sonata Software Ltd, 2022. Confidential.

Sonata – In 4 ‘P’s

•Value creation•For customers•For Partners•For employees•For Investors

•PlatformationTM Advantage•Platform engineering leadership

•World class IP’s•Farsighted vision

•Common goals•Lasting relationships•Shared values•Growing together

•Employees as consultants•Employees as family•Employees as enablers•Employees as citizens

People Partners

PerformancePlatforms

5© Sonata Software Ltd, 2022. Confidential.

Vertical Focus

• Retail, travel, Distribution & CPG, ISV, Commodity Trading, and Services Industry – Field Services

• IP – Brick and Click, Modern Distribution, Agri Business, Rezopia, Service Industry, GBW

• Platform led Digital Transformation• Track record

6© Sonata Software Ltd, 2022. Confidential.

What is different about Platformation™ as a tool for Digital Transformation• Sonata’s structured process for Platformation comprises the following :

• Digital Business Process Library & Identification• Customer Digital Agenda led based approach • Platform Maturity Assessment ( Separate Business & Technology maturity assessment )• Marchitecture™ aligned to CDAT • Platform Characteristic Requirements ( With a 16 point Framework ) • Technology Architecture to achieve the Platform Characteristics • Cloud Engineering ( Cloud Native Development )• Data Platformation Methodology ( Structured Assessment of Data Infrastructure & Platform)• Accelerated Platform Engineering ( Solution Accelerators )• IPs aligned to Platformation™

• 4 Years of Proven Success, Only methodology that remains relevant in an ever-evolving landscape for a company looking at digital transformation

7© Sonata Software Ltd, 2022. Confidential.

PLATFORMATION™

Platforms - the secret behind the digital economy’s most successful companies

Sonata’s approach to Digitizing business using platforms

Platformation™

OPEN INTELLIGENTCONNECTEDSCALABLE

8© Sonata Software Ltd, 2022. Confidential.

Approaches to achieve Platformation™

Sonata READY

• End-to-end, industry-specific digital business platforms

Sonata ACCELERATE

• Deploy popular horizontal platforms adding required functionality

SonataCUSTOM

• Engineer custom platforms that deliver unique digital capability and scalability

Omni channel reservation system for a large Australian rail network built on a travel platform ensuring seamless booking experience

Versatile retail store and e-Commerce integration for a US fashion brand ensuring scalable, omnichannel shopping experiences

A US-based travel company innovating on membership-based business models, increasing bookings by 200%, and scaling service 6X

9© Sonata Software Ltd, 2022. Confidential.

Engineering Excellence

Focused approach• Industry Specialization

• Retail, travel, distribution & CPG, ISV, Commodity Trading, and Services Industry – Field Services

• Expertise through IP’s • Brick and Click, Modern Distribution, Agri Business, Rezopia, Service

Industry, GBW• Proprietary & proven approach to Digital Transformation

• Platform led across Data, Cloud, Modern Technologies, Mobility, Digital Assurance, Devops

10© Sonata Software Ltd, 2022. Confidential.

30 YearsMICROSOFT PARTNER

GISV, lSP, CSP, ISV Dev Centre, SI. Country Partner India 2014, 15, 17.

Global alliance footprint

18 Gold certified & 8 Advanced specializations

Skills in Dynamics 365, Azure, Power BI, Cortana, .Net,

Mobility

3600 Partnership Product Engineering,

Professional support, Delivery, LSP partner for MS, MCS and

ISV/SI ecosystems.

INDUSTRYDIGITAL TRANSFORMATION

forRetail, Consumer goods,

Distribution, Agri Products, Field Service, Travel, ISV

PLATFORM IPON MS DYNAMICS & AZURE

Brick & Click, Modern Distribution, Commodity

Trading, Rezopia, Kartopia, Halosys, Rapid

STRATEGICACQUISITIONS

Scalable Data Systems, SoprisSystems, Encore Systems, GBW,

& IBIS Inc

2500+ TEAMOn Microsoft Technologies

with 1200 + on Microsoft Biz Apps

ClientsACROSS THE GLOBE

USA, Europe, Asia, India, Australia, Middle East

Recognition and AwardsInner Circle member 2021-22, Partner of the Year, India for

BizApps 2021-22

Global Full Stack Microsoft Partner aligned to the Digital Transformation vision

11© Sonata Software Ltd, 2022. Confidential.

our innovative engagement modelsDelivering value through

Commercial Models: Project-based | Outsourced | Output-based

Build-Operate-Transfer | Turnkey-managed | Joint Venture

Customer-Specific Center of Excellence

• Governance

• Leadership role

• Strategic metrics

• Value Co-creation

• SLAs and outcomes

• Co-investment in IP

TECHNOLOGY | SKILLS | ASSETS | PROCESSES

Domain Knowledge | Technical Knowledge | Knowledge Management | Innovation | Process & Capability | ReusabilityCharter

12© Sonata Software Ltd, 2022. Confidential.

Deeper roles

Customer impact

Freedom to contribute

Growth

Regular exposure to newer technologies, evolving business scenarios, and building cross-functional expertise

Continuous exposure to clients to assess business impact of solutions delivered

Our flexible working style encourages ideation within broad boundaries

Early identification, mentoring, and nurturing of talent for growth by senior leaders

Director – Platform Systems, US Travel Leader

We need to take a pause and appreciate the drive and determination we have seen from every player on what is a complex effort and delivery. We commend you all for your effort…keep up the good work!

With a team nurtured to make a difference

Financials

14© Sonata Software Ltd, 2022. Confidential.

Strong Execution

International Services• Platformation™, IP & Alliance led

growth• Stronger & Deeper revenue mining

from existing customers • Strong Pipeline and Acquiring new

clients• Strong sales hunting leading to

acquiring of new clients• Margin levers -platformation driven

execution, onsite and offshore mix, utilization and revenue per person

• High-end digital services

Domestic Business• Very large deals, Consistent absolute

gross margin growth• Strong Customer Retention• Consistent growth in Marker share• Established Customer Base• Strategic shift towards cloud • Addition of new strategic business lines

for expansion • Multi year annuity license sales • Time tested risk and credit

management• Consistent growth of absolute

profitability, positive cash flow with zero increase in working capital investment

• Globally leading ROCE and ROE

15© Sonata Software Ltd, 2022. Confidential.

Financial Management

Focus on high revenue rate realization and high margins business

Focus on Reduction of DSO days

Very strong positive cash generation and cash position

Industry leading ROCE and ROE

Sound capital allocation

16© Sonata Software Ltd, 2022. Confidential.

Consistent Growth Over Last 10 years

Consolidated Revenue & *EBITDA

*Consolidated EBITDA for FY22 is adjusted for one off item of INR 22.9 cr which pertains to gain associated with write-off of Earn out provision.

17© Sonata Software Ltd, 2022. Confidential.

International Services Revenue & EBITDA trend for last 12 Quarters

Revenue (in crs)

EBITDA (in crs)

EBITDA for Q4’ 22 is adjusted for one off item of INR 22.9 cr which pertains to gain associated with write-off of Sopris Earn out provision.

Adjusted EBITDA % (excluding one-off item, other-income and FX) for FY22 was at 24.4% and for Q4'22 was at 24.8%.

18© Sonata Software Ltd, 2022. Confidential.

Financial Performance of International Services – Q4 FY22Revenue in INR. Cr *EBITDA

Revenue in $ Mn PAT

*EBITDA for Q4’ 22 is adjusted for one off item of INR 22.9 cr which pertains to gain associated with write-off of Earn out provision.

19© Sonata Software Ltd, 2022. Confidential.

International Business Revenue GrowthRevenue in $Million New Customer added

Client Concentration No. of $Million Customers

13

811 12

0

2

4

6

8

10

12

14

Q1 22 Q2 22 Q3 22 Q4 22

53% 56% 54%61% 63% 62%71% 71% 72%

0%

20%

40%

60%

80%

Q4 21 Q3 22 Q4 22

Top 5 Customer Top 10 Customer Top 20 Customer

20© Sonata Software Ltd, 2022. Confidential.

Operational Performance – Q4 FY22Revenue by Geography No. of Customers by Geo

No. of Customers by industry Customer Category

51% 55% 57%

25% 23% 22%24% 22% 21%

0%20%40%60%80%

100%120%

Q4 21 Q3 22 Q4 22

USA Europe Rest of World

34 10

18 22

62

16

53 17

5

ISV TTLRetail (Essentials) Retail (Non Essentials)Distribution & Manufacturing Commodity Business & Service IndustryOthers Health Care

46

105

28

2

17

39

Europe US India Middle East Asia ANZ

21© Sonata Software Ltd, 2022. Confidential.

Revenue by Vertical Mix

32.7% 31.4% 32.4%

10.2% 9.4% 9.4%

18.7%15.4% 12.3%

21.4%20.0% 20.7%

8.5%

9.0% 10.0%

1.5%3.2% 4.2%

7.0%6.3% 4.8%2.9% 3.6%2.4% 2.6%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

110.0%

Q4 21 Q3 22 Q4 22

ISV Travel OthersDistribution & Manufacturing Retail (Essential) Retail (Non Essential)Commodity business & Service Industry Heath Care Logistics

22© Sonata Software Ltd, 2022. Confidential.

Revenue by high end Service MixService Mix QoQ Trend

Q4'21 Q1'22 Q2'22 Q3'22 Q4'22

Data & Analytics 7.1% 10.9% 12.0% 12.0% 6.7%

Managed Cloud Services 12.3% 3.4% 22.9% 16.1% 6.0%

IMS 1.8% -2.8% 11.1% 4.5% 5.5%

Microsoft Digital Platformation Services 9.1% 2.5% 9.5% 7.9% 6.3%

Microsoft Dynamic Services 11.1% 1.9% 11.5% 10.4% 5.8%

Modern Validation and Dev Eng Mgmt Ser -2.3% -6.8% 11.8% -1.8% -12.3%

Open Source Digital Platform Services 12.2% 6.1% 4.4% 5.5% 7.8%

Other ERP Services -37.9% -18.8% -16.7% -46.0% -57.1%

Other Services -19.1% -52.0% -5.0% -46.0% -48.5%

12.0% 13.7% 14.0%

9.5% 11.5% 11.7%4.7%

4.4% 4.4%

20.3%20.2% 20.6%

29.2%30.1% 30.5%

10.7%9.0% 7.6%

11.1% 10.6% 11.0%1.0%

0.3%

0.1%1.5% 0.3% 0.1%

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Q4 21 Q3 22 Q4 22

Data & Analytics Managed Cloud ServicesIMS Microsoft Digital Platformation ServicesMicrosoft Dynamic Services Modern Validation and Dev Eng Mgmt SerOpen Source Digital Platform Services Other ERP ServicesOther Services

23© Sonata Software Ltd, 2022. Confidential.

IP Led Revenue % PlatformationTM Revenue %

Digital Revenue %

67%68%

70%72% 73%

60%

65%

70%

75%

Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

International Business

24© Sonata Software Ltd, 2022. Confidential.

International Business - Revenue EnablersRevenue by Onsite / Offshore Mix Utilization & Billability

Revenue per Billable HC

0%10%20%30%40%50%60%70%80%90%

100%

Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

32% 32% 31% 31% 28%

68% 68% 69% 69% 72%OffshoreOnsite

1,86,480 1,86,511 1,87,515 1,90,024 1,89,199

43,450 44,183 44,268 45,182 46,666

-

50,000

1,00,000

1,50,000

2,00,000

Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

Onsite Rev/Billable HC Offshore Rev/Billable HC

25© Sonata Software Ltd, 2022. Confidential.

Human CapitalOverall Headcount Headcount by Business Type

26© Sonata Software Ltd, 2022. Confidential.

Domestic Business – Gross Contribution

33.030.0 30.1

38.0 38.1 38.039.9

45.147.4

5.4%4.4%

5.8%

3.5%

5.0%4.0%

6.6%

3.1%

4.5%

0

5

10

15

20

25

30

35

40

45

50

Q4 20 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

Gross Contribution in INR Cr. Gross Contribution %

Domestic Business – Gross Contribution

27© Sonata Software Ltd, 2022. Confidential.

Domestic Business - Revenue

Domestic business major revenue contribution from multi year annuity enterprise sales

Domestic Revenue (Annuity/Others) Domestic Revenue (Cloud/Non Cloud)

72% 74% 75% 75% 76%

28% 26% 25% 25% 24%

0%

20%

40%

60%

80%

100%

120%

Q4'21 Q1'22 Q2'22 Q3'22 Q4'22

% of Revenue - Annuity Biz % of Revenue - others

75% 76% 77% 78% 78%

25% 24% 23% 22% 22%

0%

20%

40%

60%

80%

100%

120%

Q4'21 Q1'22 Q2'22 Q3'22 Q4'22

Cloud Revenue % Non Cloud Revenue %

28© Sonata Software Ltd, 2022. Confidential.

Domestic Business - Gross margin Analysis by customers

Top ~ 58 customers contribute to about 80% of Gross MarginStrong customer retention - ~ 59% if Gross Margin contributed from customers associated for more than 5 yearsEstablished customer base - ~83% Gross Margin from customers with revenue greater than 1,000 crs

Domestic Customer Count Domestic Customer by GC %

8%10%

12%7%

10%6%

5%16%

21%6%

0% 5% 10% 15% 20% 25%

Less than 500 crs 500 -1000 crs

1,000 - 5,000 crs5,000 - 10,000 crs10,000 -15,000 crs

15,000 - 30,000 crs30,000 - 50,000 crs

50,000 - 100,000 crs100,000 - 500,000 crs

More than 500,000 crs

Gross Margin Analysisin terms of Customer's revenue

66% 68% 67% 68% 67.9%

9% 9% 9% 10% 9.0%9% 9% 9% 7% 10.1%16% 14% 15% 15% 13.0%

0%20%40%60%80%

100%120%

Q4'21 Q1'22 Q2'22 Q3'22 Q4'22

> 1 cr >50 L upto 1 cr > 25 L upto 50L Upto 25L

27 27 28 29 30

16 17 2343

22

35 3742

18 49

0

20

40

60

80

100

120

Q4'21 Q1'22 Q2'22 Q3'22 Q4'22

> 1 cr >50 L upto 1 cr > 25 L upto 50L

Calculated based on annualized GC

36%

5%

17%

42%

< than 3 years

3 - 5 years

5 - 10 years

> than 10 years

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

Gross Margin Analysisin terms of number of years of Association

29© Sonata Software Ltd, 2022. Confidential.

EBITDA, PBT and PAT – Last 12 Quarters

Domestic Business

22.4

22.5

27.0

23.2

16.9

19.6

27.3

31.8

32.4

33.7

36.9

39.5

- 5.0

10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0

Q120

Q220

Q320

Q420

Q121

Q221

Q321

Q421

Q122

Q222

Q322

Q422

Domestic Business EBITDA

21.0

21.0

24.8

22.0

15.8

18.2

25.1

30.3

31.0

31.9

35.4

38.5

- 5.0

10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0

Q120

Q220

Q320

Q420

Q121

Q221

Q321

Q421

Q122

Q222

Q322

Q422

Domestic Business PBT

13.7

16.1

18.1

16.6

11.6

13.6

12.4

22.6

23.0

23.9

26.4

28.5

-

5.0

10.0

15.0

20.0

25.0

30.0

Q120

Q220

Q320

Q420

Q121

Q221

Q321

Q421

Q122

Q222

Q322

Q422

Domestic Business PAT

30© Sonata Software Ltd, 2022. Confidential.

Strategic Investment (In crs)

Lower S&M cost in FY22 due to reduction in travel cost

-

10.0

20.0

30.0

40.0

50.0

60.0

FY 18 FY 19 FY 20 FY 21 FY22

13.4

39.5

4.3

46.3

58.1

M&A Investment

-

5.0

10.0

15.0

20.0

25.0

30.0

FY 18 FY 19 FY 20 FY 21 FY22

20.4 22.2

25.2 28.3 28.1

IP & R&D Investment

-

10.0

20.0

30.0

40.0

50.0

60.0

70.0

FY 18 FY 19 FY 20 FY 21 FY22

42.2 49.2

62.9

52.3 45.0

S&M Investment

31© Sonata Software Ltd, 2022. Confidential.

International and Domestic ROCE & RONWROCE RONW

36% 37% 37%

39% 38%33% 32%

35%

41% 41%

0%

10%

20%

30%

40%

50%

Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

International Business Domestic Business

39% 38% 38% 40%38%

35% 33% 34%39%

40%

0%

10%

20%

30%

40%

50%

Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

International Business Domestic Business

32© Sonata Software Ltd, 2022. Confidential.

Capital Allocation (INR Lakhs) Cash Deployment

To be verrified

13,369 15,859 15,634

19,253

24,927 27,693

24,396

37,659

7,361 9,464 9,464

11,042 13,408

21,295

14,722

8,413

-

5,000

10,000

15,000

20,000

25,000

30,000

35,000

40,000

FY15 FY16 FY17 FY18 FY19 FY20 FY21 FY22

Cosnol Pat Share H Payout

3%

38%

11%

48%

Capex Share holder Pay out Acuqisition Invested

33© Sonata Software Ltd, 2022. Confidential.

Days Sales Outstanding

34© Sonata Software Ltd, 2022. Confidential.

Credit Management – Domestic Business

-

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

-

20

40

60

80

100

120

140

Average Borrowings & Interest Cost

Average Borrowing Interest Cost 607 681 523

1,099

761 946

606

1,464

1,051

156 153 170 175 203 219 189 175 206

-

500

1,000

1,500

2,000

Q4 20 Q1 21 Q2 21 Q3 21 Q4 21 Q1 22 Q2 22 Q3 22 Q4 22

amou

nt in

rs c

r

Domestic Business

Revenue Networking Capital

Thank you