Employee Health BenefitEasy Access in One Click

PT Asuransi Jiwa Generali Indonesia is Licensed and Supervised by Financial Services Authority

Our valued Customers,

Now you can easily check the information about the Generali health bene�ts via Gen iClick® application.You can access full information about your policy, anytime and anywhere.

Download Gen iClick® application on Android and iOS, and register your policy number and participant number to always be connected with Generali Indonesia.

Gen iClick features including:• Policy and bene�t information• Bene�t limit• Submit and check claims status online• Find closest hospitals partners from your home• Virtual telemedicine consultancy for you and your family member with Dr. Leo

Follow the guidelines in this e-book to enjoy various features of Gen iClick that you can enjoy! Regards,

Generali Indonesia

Table of Content

1-5 | Download and register

6-7 | Log in to your account

8-9 | Change Email Address

10-15 | View membership details and benefit limit

16-27 | Gen iClick® features

• Check the benefit limit

• Find nearest hospital

• My claim

• Teleconsultation dr. Leo

28 | About Generali

How to activate myGen iClick® account?

Download the App

Register with policy and member number

Login to your Account

Download the App

Gen iClick apps is available on the App Store and Google Play Store

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01

02

Registration

2

Choose Group/Kumpulan and go to login page, then click “Register Here/Daftar disini”

Click the “Group” button.

3

03Fill in and complete your personal data.Then, click “Register”.

04You must agree to the End User License Agreement (EULA) by clicking "I Accept". Then you will receive an OTP code to your registered e-mail

4

06

05Enter the OTP Code that has been sent via the e-mail you registered. After verification via OTP is complete, you will get a password sent via e-mail.

You will be directed to the Login Page.Click the “Group” section, then enter your email address and password that has been sent to your e-mail.

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07Change the password for your account

Gen iClick app is ready for you to use!

Karina Syachreza

6

Login With Email Address

02

01Login to Gen iClick apps, enter your existing username and password

You will receive a pop-up notification to fill in your email address which will be used as the new username. Click "Verify". Then you will receive the OTP Code by email.

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04

03Enter the OTP code that has been sent via email, then click "Verify".

If the registration is successful, then you can login using the registered email.

Karina Syachreza

8

Changing Email Address

02

01Login to Gen iClick apps.On the Main Page, click the “Change Email” button.

Enter the new email address for your account, click “Next”. Check your e-mail to get an OTP Code.

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03Enter the OTP Code, then click "Verify".

Karina Syachreza

You can view the detail of the membershipprofiles by clicking, “Detail”

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View Membership Details &Check Bene�t Limits

Click “Detail” to view your policy information

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1 Jan 1977

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KARINASYACHREZA

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Click, “view details” to view your benefit information

KARINASYACHREZA

1 Jan 1977

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12345678-123456

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Select “types of benefits” to viewthe detailed benefits.

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Examples of “Hospitalization Benefits”

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Example of “outpatient” benefits

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Features that you couldenjoy in Gen iClick®

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Checking Coverage Limit

Gen iClick® helps you to �nd out the health bene�ts that you receive.

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Checking List of Partnered Hospital

With Gen iClick®,You can easily know all locations of

the nearest Generali Indonesia’s Partnered Hospital

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Hospital Discharge Button

Easier process for inpatient administration. This feature can be used after being the doctor

in the hospital allow you to go home

Click the “treatment” button on the main page of the application.1

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KARINA SYACHREZA

Then select the, “Participant Number” and click, “continue” on the further process.2

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KARINA SYACHREZA

Read it carefully, then click the, “Hospital Discharge” button to continue the process.3

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Adjust the hours in the application, which is the time when the doctor gives you permission to go home based on the last time that you get checked in the hospital treatment room.

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Monitor here for the administrative status when you get released from the hospital.5

KELUAR RUMAH SAKIT

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My Claim

With Gen iClick®, you can easilysubmit claims online.

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Karina Syachreza

KARINA SYACHREZA

1233456

My Claim

Fill in the name of the participantwho submits the claim

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My Claim

Complete supporting documents foronline claim submissions

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Telemedicine Service “Dokter Leo”

Now, you can do a free consultation with a doctor without having to go to

the hospital.

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Generali Indonesia

PT Asuransi Jiwa Generali Indonesia (Generali Indonesia) is part of the Generali Group which has been operating in Indonesia since 2009 and is developing its business through multi-distribution channels, namely group health insurance, agency and Bancassurance, spread across more than 40 cities in Indonesia. Recorded the premium of more than Rp. 2.4 Trillion in 2019, Generali Indonesia has protected hundreds of thousands of customers through innovative solutions. Thanks to the company's good performance, Generali Indonesia was awarded the "Best Life Insurance 2020" in the category of assets above 5-10T in the 2020 Investor Award. PT Asuransi Jiwa Generali Indonesia is an insurance company registered and supervised by the Financial Services Authority (OJK).

Generali Group

Generali Group is a group of insurance companies originating from Italy and has a strong international network. Founded in 1831, Generali Group is one of the largest global insurance providers with a presence in 50 countries, with total premium income of more than 69,7 billion Euros in 2019. With nearly 72,000 employees serving 61 million customers, Generali Group leads the market in Western Europe and has grown significantly, occupying an important position in the markets of Central Europe, Eastern Europe and Asia.

Explore Gen iClick®right now!

For any assistance, please contact us at:

15000-37

cs@generali.co.id28