Neuro-Linguistic Programming

Neuro-Linguistic ProgrammingUnit 1 Day 3 - NLP

Your Trainer Today:Greg Elsey

NLP 2

Masters in NLP

Housekeeping

Phones to silent

Emergency Exits

Bathroom

Kitchen

Start on time – 10:00am

Finish 4:30pm

Lunch - 1 hour

Leave the classroom as you found it

NLP 3

Outcomes

To be aware of the concepts and terminology of NLP.

To experience some NLP Processes and how they can be used in Hypnotherapy.

NLP 4

What is NLP?

Neuro: The neurological system through which experiences are translated

into conscious or unconscious thought.

Linguistic: How people communicate and how language is used to make

sense of experiences.

Programming: The fundamental NLP concept that behaviour and thinking can

be coded and consequently reproduced. The programs of the mind.

NLP 5

History of NLP

NLP began in the early 1970’s.

Started by John Grinder (assistant professor of linguistics), and Richard Bandler (student studying computer programming and psychology).

They modelled Virginia Satir (Family Therapist), Fritz Perls (Physchotherapist and founder of Gestalt), and Milton Erickson (Hypnotherapist).

John Grinder and Richard Bandler took these models and:

1) Discovered patterns of excellence.

2) Found effective ways of thinking and communicating.

The creators of NLP Richard Bandler and John Grinder in the mid 70’s referred to NLP as, "an attitude, and a methodology that leaves behind a trail of techniques".

Was built on by others such as: Robert Dilts, Frank Pucelik, Steven and Connirae Andreas, Judith DeLozier, Leslie Cameron Bandler, Michael Hall, David Gordon, Steve Gilligan.

NLP 6

The 3 Minds

Higher Conscious Mind Knows your purpose, is non-judgemental, non-critical. Sigmund Freud – Superego; Carl Jung – Spiritual part of the mind. We communicate with the higher conscious when we relax and go

within. Conscious Mind Thinking, perceiving, judging part of your mind that exists by using the 5

senses: Visual, Auditory, Kinesthetic, Olfactory, Gustatory. Unconscious Mind Stores memories, emotions, behaviours, habits, beliefs, values.

NLP 7

The Unconscious Mind

“The unconscious mind is made up of all your learnings over a lifetime, many of which serve you in your automatic functioning.

Now, a great deal of your behaviour is the automatic functioning of these forgotten memories.” Dr. Milton H. Erickson

“The unconscious mind records all 1001 little details the conscious mind neglects.” John Grinder

NLP 8

The Unconscious Mind

Holds everything you see, hear, touch, taste, smell and think, as it comes from the conscious mind first.

Subservient to the conscious mind.

No decision making facility of it’s own.

Does not judge, analyse or think.

Processes and stores only.

Doesn’t process negatives.

NLP 9

Exercise: The Power of the Mind

5 Volunteers.

NLP 10

NLP Presuppositions

The most important thing about a person is their behaviour.

All behaviour has a positive intention.

People are not their behaviour.

Respect for other peoples model of the world.

Resistance in communication is a sign of a lack of rapport.

The meaning of communication is the response you get.

All procedures should increase choice and wholeness.

The mind and body are connected and therefore affect each other

NLP 11

NLP Presuppositions

The map is not the territory. Everyone has the potential for genius. There is no failure, only feedback. We are all doing the best we can with the resources we have. You are in charge of your mind, and therefore your results. People have all the resources they need to succeed and to

achieve their desired outcomes. When you know better, you can do better. The Law of Requisite Variety: The system/person with the most

flexibility of behaviour will control the system.

NLP 12

Processing Information

At any moment, there are 2,000,000 bits of information being sent to us.

Of those 2,000,000 we are able to accept only 134 bits.

Our unconscious mind deletes, distorts and generalizes this information according to our values, beliefs and programs then allowing us to chunk this information into 7 (plus or minus 2) chunks.

Video

NLP 13

Presenter

Presentation Notes

Video is 7:22 Seeing the world as it isn't | Daniel Simons | TEDxUIUC

https://youtu.be/9Il_D3Xt9W0

Values and Beliefs

Values What is important to us.

Values help top guide us toward what we want, and are mainly unconscious.

Drives a persons true purpose.

How we judge good, bad, right, wrong.

Beliefs Beliefs are truths we hold about everything.

Our beliefs are more conscious.

We speak using our beliefs. eg I am not good at this.

NLP 14

Communication

7% of communication is transmitted through the words themselves.

38% via how the words are said (tone of voice)

55% through non verbal communication (body physiology)

NLP 15

Rapport

Rapport is the ability to join someone at their 'reality' or 'map of the world’, and to make them feel comfortable, that you have a strong common bond and that you understand them.

These are the things that put people at ease, make them more responsive to you, let down their guard and trust, like, befriend you.

Essentially rapport is the most important skill that you can develop as a therapist and for that matter in your everyday life.

Rapport is the ability to communicate successfully.

Resistance is a sign of lack of rapport.

NLP 16

How is Rapport Created?

The most effective ways of doing this are by 'Mirroring and Matching' two concepts that originated in NLP (Neuro-linguistic Programming).

Mirroring and Matching are essentially the ability to pay close attention to someone’s language, beliefs, values and physiology and copy them either overtly or covertly, consciously or unconsciously.

Mirroring is essentially copying without causing offense and without being obvious, essentially reflecting back the physical (unconscious) patterns of behaviour of the person you wish to mirror.

Matching is almost identical as a concept but normally includes the person’s map of the world, language, beliefs etc as well as the physical mannerisms.

NLP 17

Mirroring and Matching

Whole Body: matching adjust your body to approximate the other persons physical behaviour. (head, arms, legs, toes, hands, feet, fingers etc)

Gestures: Match the persons gestures. (hand waving, cross of arms or legs, finger movements, head tilts etc)

Facial Expression: Match movement of ears, eyebrows, eyelids, jaw position, nose twitch, mouth movement etc)

Breathing: (one of the best) pattern rate, depth, location

Vocal Characteristics: word and sentence length, volume, tempo, accent, Common words/phrases spoken etc

NLP 18

Representational Systems

A representational system is the way people best represent the aspects of their world. The representational systems are how we code events, experiences and information in

one or more of the five sensory systems: sight (visual), sound (auditory), feel (kinaesthetic), smell (olfactory) and taste (gustatory).

All communication starts with a thought, then we use our words, tone, and physiology (body language) to communicate with others.

Visual: What we see or the way someone looks at us.

Audio: The sounds and words we hear, and how we hear them.

Kinesthetic: Feelings, touch.

Audio (Internal) Dialogue: Internal Dialogue, self talk.

NLP 19

Predicates

Language is used to communicate thoughts, so the words we use reflect the way we think.

Since we use words to describe our thoughts, our choice of words indicate which representational system we are using.

Sensory-based words (adjectives, adverbs and verbs) are called predicates.

Habitual use of one kind of predicate indicates a person s preferred representational system.

NLP 20

Predicates - Examples

Visual:

see, view, observe, witness, sight, spot, glimpse, glance, peer, peek, peep, survey, eye, analyse, appear, inspect, vision, illustrate, witness, an eyeful, clear cut, in light of, looks like, spectators view, mind's eye, paint a picture, bird's eye view, in view of, looks like, can see that, pretty as a picture.

Auditory:

announce, rumor, gossip, remark, divulge, hush, voice, converse, utter, sound, report, listen, loud, utter, communicate, screech, talk, tone, silence, Afterthought, blabbermouth, heard voices, can hear what your saying, hold your tongue, outspoken, rings a bell, loud and clear, earful

Kinesthetic:

active flow, hustle, feeling, stress, stir, whipped, tied, fondled, panicky, solid, firm, motion, pressure, sensitive, bend, grasp, hit, climb, fall, catch, chew, all washed up, get a handle on it, hand in hand, can you feel that, get in touch with, hot head, light headed, pain in the neck, sharp as a tack, pull some strings, stiff upper lip, get the drift of, control yourself, boils down to.

NLP 21

Meta Programs

Meta Programs are the perceptual filters through which we perceive the world that are beyond (meta) our conscious experience.

Meta programs are our inputting, sorting and filtering preferences. They guide and direct our thought process and behaviour.

They determine how we motivate ourselves, make decisions, buy things, what we are interested in, how we manage time, how long we stay in a job or relationship, our effectiveness with tasks and how we solve problems.

They are the programs, which guide and direct other processes (hence the “Meta”). Because of this, they play a key part in what others see as our personality. We tend to forget they are things we do rather than who we are.

They are typical patterns in the strategies or thinking styles of the person.

NLP 22

Presenter

Presentation Notes

7 NLP Meta-Programs Here are the 7 NLP Meta-Programs Toward or Away External or Internal Frame of Reference Sorting By Self or Sorting by Others Matcher or Mismatcher Convincer Strategy Possibility vs. Necessity Independent, Cooperative and Proximity Working Styles 1. Toward or Away NLP Meta Program You can use this lens for understanding whether somebody drives from pain or gain. You can also use this for looking at yourself. Do you find that you move towards pleasure or away from pain? Robbins writes: “All human behavior revolves around the urge gain pleasure or avoid pain. You pull away from a lighted match in order to avoid the pain of burning your hand. You sit and watch a beautiful sunset because you get pleasure from the glorious celestial show as day glides into night.” 2. External or Internal Frame of Reference NLP Meta-Program If you ever give a compliment and it seems like somebody doesn’t believe you, it might be because they are using an internal frame of reference. You also can check this in yourself. For example, do you put more stock in how you rate your performance or do you look to feedback from others? Robbins writes: “Ask someone else how he know when he’s done a good job. For some people, the proof comes from the outside. The boss pats you on the back and says your work was great. You get a raise. You win a big award. Your work is noticed and applauded by your peers. When you get that sort of external approval, you know your work is good. That’s an external frame of reference. For others, the proof comes from inside. They ‘just know inside’ when they’ve done well.” 3. Sorting By Self or Sorting by Others NLP Meta-Program In this case, do you first think about what’s in it for you, or do you think about what’s in it for others? Robbins writes: “Some people look at human interactions primarily in terms of what’s in it for them personally, some in terms of what they can do for themselves or others. Of course, people don’t always fall into one extreme or the other. If you sort only by self, you become a self-absorbed egotist. If you sort only by others, you become a martyr.” 4. Matcher or Mis-matcher NLP Meta-Program If you ever find somebody that always seems to have to disagree with you, now you know why. Robbins writes: “This meta-program determines how you sort information to learn, understand, and the like. Some people respond to the world by finding sameness. They look at things and see what they have in common. They’re matchers. Other people are mis-matchers — difference people. There are two kinds of them. One type looks at the world and sees how things are different … The other kind of mis-matcher sees differences with exceptions. He’s like a matcher who finds sameness with exceptions in reverse – he sees the differences first, and then he’ll add the things they have in common.” 5. Convincer Strategy NLP Meta-Program This meta-program involves what it takes to convince someone of something. Robbins writes: “The convincer strategy has two parts. To figure out what consistently convinces someone, you must first find out what sensory building blocks he needs to become convinced, and then you must discover how often he has to receive these stimuli before becoming convinced.” 6. Possibility vs. Necessity NLP Meta-Program You might know some people that are minimalists or you might be a minimalist yourself, and focus on just what you need. On the other hand, you might be a seeker and always looking to expand your opportunities and possibilities. Robbins writes: “Ask someone why he went to work for his present company or why he bought his current car or house. Some people are motivated primarily by necessity, rather than by what they want. They do something because they must. They’re not pulled to take action by what is possible. They’re not looking for infinite varieties of experience. They go through life taking what comes and what is available. When they need a new job or a new house or a new car or even a new spouse, they go out and accept what is available. ‘ Others are motivated to look for possibilities. They’re motivated less by what they have to do than by what they want to do. They seek options, experiences, choices, paths.” 7. Independent, Cooperative and Proximity Working Styles NLP Meta-Program By understanding this pattern, you can figure out where your most enjoyable work environments would be. Robbins writes: “Everyone has his own strategy for work. Some people are not happy unless they’re independent. They have great difficulty working closely with other people and can’t work well under a great deal of supervision. They have to run their own show. Others function best as a part of a group. We call their strategy a cooperative one. They want to share responsibility for any task they take on. Still others have a proximity strategy, which is somewhere in between. They prefer to work with other people while maintaining a sole responsibility for a task. They’re in charge but not alone." Additional Considerations Robbins provides the following suggestions: All NLP meta-programs are context-and stress-related There are two ways to change NLP meta-programs. One is from a significant emotional event. The other way you can change is by consciously deciding to do so. Use NLP meta-programs on two levels. The first is a tool to calibrate and guide your communication with others. The second is a tool for personal change. Constantly gauge and calibrate the people around you. Take note of specific patterns they have for perceiving their world and begin to analyze if others have similar patterns. Through this approach you can develop a whole set of distinctions about people that can empower you in knowing how to communicate effectively with all types of people. Become a student of possibility. NLP Meta-programs give you the tools to make crucial distinctions in deciding how to deal with people. You are not limited to the meta-programs discussed here. Key Take Aways Here are my key take aways: Use meta-programs to understand yourself and others. Meta-programs helps you understand how people sort and make sense of the world. They also help you understand your own values, beliefs and behaviors. Remember that people use a blend of meta-programs. It’s not this or that, it’s a spectrum of possibilities. It’s a tool for understanding how or why people behave and adapting your own behaviors to improve communication. They aren’t a tool for stereo-typing or pigeon-holing. Change your own limiting meta-programs. If you have a way of processing the world that’s limiting your success, find a way to consciously adapt. Identifying your own meta-programs you use is a start. Once you have awareness, you can see how this shows up. Ultimately, I think knowing how people work, helps bridge gaps. It can also lead you to self-understanding and the better you know yourself, the better you can drive yourself. �

Meta Programs

The internal programs that guide our behaviour.

The perceptual filters through which we perceive the world that is beyond our conscious experience.

Basic Meta Programs Energy Rejuvination - Extroverting/Introverting

Sensing or Intuition - Sensing/Intuiting

Emotional State - Thinking/Feeling

Temporal Operator - Judging/Perceiving

NLP 23

Global/Specific Chunk SizeMatching/Mismatching Toward or Away

Possibility vs. NecessityIndependent, Cooperative and Proximity Working StylesTowards/Away From Motivation

Presenter

Presentation Notes

Extroverting – Directing energy mainly outward

Exercise: Counting

How good are you at counting?

Counting Passes v1Counting Passes V2

Movie Video 1Movie Video 2

Door Video

NLP 24

Presenter

Presentation Notes

Counting Video 1- Selective Attention test – white shirts counting basketball passes + curtain 1:41 Counting Video 2 - The Monkey Business Illusion - white shirts counting basketball passes – 1:21 Movie Video 1 – Movie perception Test – Waqtch and answer questions on guy answer phone�Movie Video 2 – Movie perception test Conversation 2:09 Watch and answer questions on 2 ladies chatting Door Viseo – The “Door” study – Demonstration 1:36

https://www.youtube.com/watch?time_continue=60&v=IGQmdoK_ZfY

https://www.youtube.com/watch?v=vJG698U2Mvo&feature=youtu.be

https://www.youtube.com/watch?time_continue=124&v=6JONMYxaZ_s

https://www.youtube.com/watch?time_continue=60&v=wBoMjORwA-4

https://www.youtube.com/watch?time_continue=76&v=FWSxSQsspiQ

Deletions

Nominalizations: (verbs which are process words that have been turned into nouns – resulting in a

static condition) Eg 'I find that a limitation'

Unspecified Verbs: (verbs that delete information about the process) Eg 'I can't learn'

Unspecified/lack of Referential Index: (deletes the specific person or thing) Eg 'people are silly'

Comparative Deletion: Eg 'She’s the best'

NLP 25

Distortions

Nominalisations eg “there is no communication here”

Mind reading eg “He hates going to work”

Cause and effect Eg “I’m late because of you”

Complex Equivalence: Eg 'you've only called five times today, you don't love me

anymore'

NLP 26

Generalisations

Generalised referential index

e.g. 'everybody thinks I'm great'

Model Operators of Necessity:

(verbs that presuppose a need or requirement, should, musts, have to, need to, got to, must not, shouldn’t)

Eg 'I must do it’ Model operators of Possibility:

(verbs that presuppose choice or possibility (can, can't, may, may not, possible, impossible)

Eg 'I can't do it’ Universal Quantifiers:

(nouns, adjectives, adverbs which presuppose total inclusion or exclusion, all, every, always, everyone, nobody, never)

Eg 'I never do it right'

NLP 27

NLP Communication Model

1 An External Event Occurs

2 We Filter Using Representational Systems, Meta Programs, Values/Beliefs

3 We then Distort/Delete/Generalise

4 We store the information using our Internal Representation (VAKId)

5 We change our State (mode or condition of being)

6 Our State changes our Physiology

7 Our Physiology changes our Behaviour

NLP 28

Presenter

Presentation Notes

mode or condition of being a state of readiness b (1) : condition of mind or temperament in a highly nervous state (2) : a condition of abnormal tension or excitement

Meta Model Questions

The Meta Model is the most important aspect of NLP. The purpose of the meta-model is to assist the client in recovering the

deep structure (the full linguistic representation) of their perception. The Deep Structure is what we call the internal representation

(experience) of what we seek to communicate. Most of this Deep Structure lies in the unconscious mind and neurology – some of it at levels prior to words, some beyond what words can describe. As we distort, delete and generalise information the experience moves up to the Surface Structure, which comes out of our conscious minds and mouths.

Meta Model Questions challenge surface statements (the 'everyday' sentences that are spoken and written).

NLP 29

Presenter

Presentation Notes

Handout of Basic Meta Model Questions

Basic Meta Model Questions

How do you know? According to whom? Who/How/What/When Specifically? For what purpose? For what intention? What would that allow/give you? What would happen if you did? What would happen if you didn’t? What prevents/stops you? Always? All? Never? Everyone?

NLP 30

Chunk Up

Used to find a positive intention and becomes more abstract the higher you go.

Ask questions such as: For what purpose

When you have X, what will that allow you?

When you have X, what will that give you?

NLP 31

Chunk Down

Used to create more specificity by creating examples, compartmentalisation and categorisation.

A great tool for organising, getting out of overwhelm and being more specific.

Ask Questions such as: How do you know? According to whom? Who/How/What/When Specifically? What prevents/stops you? Always? All? Never? Everyone? Etc.

NLP 32

Your Neurology

What fires together, wires together.

NLP 33

Setting Anchors

An Anchor is a stimulus that induces a response. Anchors are visual, auditory kinaesthetic, olfactory (smells) or gustatory

(taste) triggers that become associated with a particular state or response. Whenever we respond without consciously thinking we are under the effect of an anchor.

Anytime a person is associated in an intense state and at the peak of that experience, a specific stimulus is applied, the two will be linked neurologically and produce an anchor.

It is derived from the famous Pavlovian stimulus-response reaction – known as classical conditioning.

Anchors occur both naturally and intentionally. It is very useful for changing behaviours and feelings as well as consistent

thought patterns. We can anchor in all systems - V-A-K-O-G, as well as verbally and spatially.

NLP 34

Exercise: Setting an Anchor

Refer handout.

NLP 35

Collapsing Anchors

Collapsing anchors is a technique used to defuse or remove a negative or unresourceful anchor by absorbing it into a positive anchor. It is based on the assumption that, given the option, human beings will normally select an outcome, which is nice/happy/positive over one, which is nasty/sad/negative.

Two separate anchors are released simultaneously combining two different internal experiences. As the two anchors are released at the same time, we can release negative anchors that have unconsciously been set, creating instead a more powerful desired state.

Examples of uses: • Not liking affection • Test anxiety • Not liking compliments • Not liking being alone • Scared of the dark • Fear of public speaking

NLP 36

Exercise: Collapsing an Anchor

Refer handout.

NLP 37

Submodalities

The structure and process of language within the Representational System = the meaning

From an NLP perspective the content of a thought is not as important as the way it is structured and processed within the individual.

You can change the meaning of a thought by changing its structure and the ways it is processed (the way it is held in their mind/body).

We don’t have to change the content of a clients story to change their experience of it.

NLP 38

Submodalities

NLP 39

Black & White or Colour

Near or Far

Bright or Dim?

Location?

Size of Picture

Associated / Dissociated?

Focused or Defocused?

Framed or Panoramic?

Movie or Still?

Location

Direction

Internal or External?

Loud or Soft?

Fast or Slow?

High or Low? (Pitch)

Location

Size

Shape

Intensity

Steady

Movement/ Duration

Vibration

Pressure/Heat?

Weight

Visual Auditory Kinesthetic

Changing Submodalities

This process can be used to change a limiting belief. This can be an even more powerful process when Spatial Anchors are utilised for each state.

Examples of uses: I’m a slow learner

I don’t deserve that

I’m not smart enough

NLP 40

Exercise: Submodality Belief Change

Refer to handout.

NLP 41

Black & White or Colour No longer true Limiting Belief Absolutely True New Belief

Near or Far

Bright or Dim?

Location?

Size of Picture

Associated / Dissociated?

Focused or Defocused?

Framed or Panoramic?

Movie or Still?

Parts

We ay have disconnected parts of the nervous system/unconscious mind.

Born of Significant Emotional Events (SEE’s) that the unconscious has isolated from the rest of the neurology and consciousness.

Have different behaviours, beliefs and attitudes that often conflict with other parts because they cannot communicate with the rest of the system.

All parts were once a part of a larger whole. Reintegration is possible.

Both parts will have the same highest intention.

Their purpose is normally to protect.

Usually they have their own values and beliefs systems.

They represent an incongruence in the individual as the parts are incongruent themselves.

NLP 42

Parts

Examples of Parts: A part of me wants to lose weight, a part of me doesn’t

I want to meet new people, but I like being on my own

On one hand I want to get a new job, on the other hand I’m fine where I am

I don’t have enough time for homework, but I can find time to do fun things I like to do

I want to be more outgoing, but something stops me

I want to be in a relationship, but I don’t want to give up my freedom

NLP 43

Exercise: Parts Integration

Refer to Handout.

NLP 44

The History of Time Line

The first therapeutic uses of a ‘timeline’ originated by Sigmund Freud. Freud incorporated peoples ability to shift their perception of time as important part of his psychoanalytic therapy.

From Freuds work, the first aspects of timeline were developed in 1979 with the advent of the Meta Program that encompases “in time” and “through time”.

The ‘string of beads’ analogy in relation to a gestalt was coined by William James in the 1890’s.

The first processes to include timeline were created by Steve and Connirae Andres in the early 1980’s.

The term Time-Line Therapy was coined and trade marked by Tad James.

Greg Elsey 45

How You Store Time

NLP 46

Your Time Line is a way to record, store and track the past andfuture.

It’s a chronological index of memories.

Where Is Your Timeline?

NLP 47

Exercise:Where Is Your Timeline?

NLP 48

In Time

Through Time

How You See Time: In Time

You are in the Time Line - your Time Line touches you

It passes behind your peripheral vision

You live in the here and now experience, dislikes schedules

Avoids closure and decision making

Loves keeping options open

Gets organised only when have to

Takes life as it comes

15 minutes late is still on time

NLP 49

Presenter

Presentation Notes

Context dependant

How You See Time: Through Time

The Time Line is outside of you – your Time Line does not touch you.

Mindful of logical sequence of events

Needs closure

Needs to have a decision made – sticks to it

Planful - loves schedules and is organised

Plans life and aims for it

5 minutes late is too late

NLP 50

Presenter

Presentation Notes

Context dependant

Time Line Indicators

Body Language Pointing, leaning, or nodding head, in direction of past or future.

Language patterns “I’ve put it all behind me”

“I’ve pushed that aside for now”

“Some day we’ll look back and laugh”

NLP 51

Exercise: Unconscious Pattern Change

This process uses the Time Line, and is useful for clearing unresolved negative emotions, limiting beliefs and unuseful patterns of thought, emotion and behaviour.

Refer to handout.

NLP 52

Exercise:Clearing Anxiety

This is a useful Time Line process to use with a client, and teach them as a tool to help themselves.

Refer to handout.

NLP 53

The only limits you have, are the limits you believe.

Wayne Dyer

NLP 54

Questions?

NLP 55

Thank you.

NLP 56

Documents

Neuro-Linguistic Programming