Repair and Maintenance work in ESI BO/DIS/SQ at ... - ESIC

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Seal & Signature of Bidder

Signature of ESIC Official

REGIONAL OFFICE (KARNATAKA)

EMPLOYEES' STATE INSURANCE CORPORATION (Ministry of Labour & Employment, Govt. of India)

NO.10, BINNYFIELDS, TANK BUND ROAD (NEAR BINNYMILL, NEXT TO ETA MALL)

BINNYPET, BENGALURU-560023 Ph:080-26742485 FAX:080-26741307

Web Site: www.esic.nic.in & www.esickar.gov.in

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NOTICE INVITING e-TENDER

BID DOCUMENT

Name Of Work :-Repair and Maintenance work in ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbhag Mangalore for the year 2019-20

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Sl. Item Details

1 Name of work Repair and Maintenance work in ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbhag Mangalore

2 Time for

Completion 365 Days

3 Estimated Cost Rs. 601472/- (Rs.Six Lakh One thousand Four Hundred Seventy Two only)

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Earnest Money Deposit

(EMD)/Cost of Tender

The EMD Rs 12029 /- which shall be in the form of Demand Draft Or Bankers Cheque scheduled Bank issued / drawn in favor of ‘ESI FUND ACCOUNT No.1’, payable at Bengaluru. The unsuccessful bidder will get only EMD amount.

Note: - Exemption letter of EMD issued by any Government bodies are Not Valid.

5 Tender Document

The tender document may be downloaded from

https://www.esic.nic.in, and

https://eprocure.gov.in/eprocure/app from 12/06/2019 to 26/06/2019 upto 15.00 hrs

6 Last Date of submission

Technical bid and Financial bid must be submitted online at

https://eprocure.gov.in/eprocure/app. during the period from 12/06/2019 to 26/06/2019 up to 15.00 hrs. Further Only those who participated in online process the hard copy of tender (Financial and Technical) have to be drop the sealed tender in tender box placed in the RO office Bengaluru.

7 Pre Bid Meeting Pre Bid Meeting will be held on 20/06/2019 at 11.00 hrs

8 Date of opening of tender

The technical bids of tenders shall be opened in the presence of the tenderers who desire to be present on 27/06/2019 at 15.00 hrs in Conference Hall at 3rd Floor, RO Binnypet, Bengaluru. In case 27/06/2019 is declared a public holiday, tenders shall be opened as per above schedule on next working day. The date for opening of Financial Bids of those bids who are found technically qualified shall be communicated separately. Further it is advised that hard copy of the financial bid and the technical bid may be dropped duly sealed into the tender box placed in the Regional Office of ESI Corporation situated in Bangalore.

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Table of Contents

Terms & Conditions ........................................................................................................................ 4

Minimum Qualification and Experience (Annexure A) .................................................................... 7

SECTION-I Introduction and scope of work .............................................................................. 10

SCOPE OF WORK –II (Brief Description of Trades men Duty) .................................................. 11

Qualification & Responsibilities (Annexure B) .............................................................................. 12

TECHNICAL BID (Annexure C) ................................................................................................... 18

LIST OF PREFERED BRAND / MAKE OF MATERAILS FOR CIVIL WORKS ............................ 20

LIST OF PREFERED BRAND / MAKE OF MATERAILS FOR ELECTRICAL WORKS ............... 25

DECLARATION FROM BIDDER (Annexure D) .............................................................................. 27

DETAILS OF STAFF (Annexure E) ................................................................................................. 28

CHECK LIST OF THE DOCUMENTS TO BE SUBMITTED WITH THE TENDER (Annexure F)....... 29

SECTION III .................................................................................................................................. 30

SPECIAL TERMS AND CONDITIONS........................................................................................... 30

Section IV ...................................................................................................................................... 32

GENERAL CONDITIONS OF CONTRACT (GCC) .......................................................................... 32

COMPLAINT REGISTRATION FORM( Annexure – G) ................................................................ 46

Instructions for online Bid submission (Annexure – H) ................................................................. 48

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Sir/Madam

Subject: ESI Corporation Regional Office, (Karnataka) invites E-Tender from registered agency in CPWD/KPWD/MES/Railways/Statutory bodies/PSU departments for Repair and Maintenance (Civil and Electrical) & services, providing operating personnel for operation and Maintenance of LT Panel, Compact Sub-station, internal Electrification, periodical servicing, internal water supply, sanitary, plumbing, storm drainage system and other allied works at ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbagh Mangalore on contractual basis for a period of one year under two bid system.

Terms & Conditions

2. The tender document can be downloaded from https://www.esic.nic.in, and

https://eprocure.gov.in/eprocure/app from 12/06/2019 onwards. The interested bidders should submit

the tender through online and important instructions of CPP portal/NIC. The last date and time for submission of tender online is 26/06/2019 upto 15.00 hrs. 3. All the Bidders are advised to go through the “Important Instructions to Vendors” placed at Appendix ‘H’ for registering themselves with e-Procurement Portal

https://eprocure.gov.in/eprocure/app. to participate in e-Tendering.

4. The main eligibility conditions are:- (i) The applicant should have also successfully completed similar work in building repair/maintenance(civil & electrical) and services of equipments in central Govt. office / State Govt. office / attached office / Statutory bodies / PSU departments during last three years ending < last day of the month previous to the one in which applications are invited > either of the following:

a) Three similar completed works costing not less than the amount equal to 40% of estimate cost put to tender.

Or b) Two similar completed works costing not less than the amount equal to 60% of estimate cost put to tender. Or c) One similar completed works costing not less than the amount equal to 80% of estimate cost put to tender. (ii) The bidders/Associate/Contractor should have a valid labor license and Registered / Branch Office in Bengaluru.

5. Apart from online E-tender the documents should also be submitted by eligible bidders in the Performa downloaded from the website in two separate Bids i.e. - Technical and Financial” as per prescribed performa (Annexure ‘C’ and Annexure ‘M’)to this office. The hard copy along with necessary documents of the two Bids should be submitted in two separate sealed envelopes super scribed "Technical

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Bid for ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbagh Mangalore” and “Financial Bid for ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbagh Mangalore”.

Both sealed envelopes should be put in a third sealed envelope super scribed "Tender for Repair and Maintenance (Civil and Electrical) in ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbhag Mangalore for the year 2019-20". The bid shall be valid for 180 (one hundred and eighty) days from the last date of tender submission. 6. The contractor / agency should submit the sealed envelope containing the two bids in the tender box kept in 1st floor at ESIC, Regional Office, Bengaluru in person or sent through registered post, so as to reach this office on or before 26/06/2019 15.00 hrs. Quotations/bids received after 15:00 hrs on 26/06/2019 will not be accepted / entertained 7. The Technical Bid should be accompanied by an Earnest Money Deposit (EMD) Rs.12029 /- (Rupees Twelve thousand twenty nine only) in the form of Demand Draft/Pay Order from a nationalized/commercial bank drawn in favor of E.S.I. Fund A/c No. 1, payable at Bengaluru. It should remain valid for a period of 90 days submission of tender. In the absence of EMD, the tender shall be rejected summarily. The earnest money shall be refunded to the unsuccessful bidders after finalization of the contract. It shall be refunded to the successful bidder on receipt of performance Guarantee of 5% of Tendered amount. No interest is payable on the EMD. 8. The declaration form as per Annexure ‘D’ should be submitted along with the technical bid. 9. Technical Bid shall be opened on 27/06/2019 at 15 hrs in ESIC, Regional Office (Karnataka) in the presence of bidders who wish to be present. The Financial bid will be opened only if the applicant/Contractor fulfills the stipulated conditions for technical bid. After scrutiny of the technical bids, financial bid will be opened in respect of bidders who qualify in Technical bids on the next day. 10. The period of this contract shall be for one year from the date of award of contract. The same shall be extendable only at the discretion of the ESIC subject to satisfactory completion of work during the contract period/extended contract period. The decision of the ESIC shall be final and binding on the contractor in this regard. 11. Each page of the Tender document should be signed and stamped by authorized representative of bidder in acceptance of the terms and conditions laid down by ESIC. The tenderer shall also enclose the latest all applicable tax clearance (income tax, GST, cess etc) certificate and ESI, EPF payment proof. 11.A In case of any increase or decrease of co-efficient of ESI/EPF/GST, necessary action will be taken by this department to pay/recover the difference actual amount paid for the compliance. For this purpose base date will be taken as 01.01.2019. 12. Any additional conditions/ deviation by the bidders, whatsoever shall be rejected. 13. The agency / contractor shall quote the rates in English language and International numerals. These rates shall be entered in figures as well as in words. In case of difference in rates between words and figures, rates mentioned in words shall be treated as valid and final.

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14. All entries in the bids shall be typed / written in ink. Erasers and over writing are not permitted and may render such quotations liable for rejection. The bidders shall duly attest each cancellations and insertions. 15. ESIC reserves itself to allot the work partly or wholly to single or different contractors. ESIC do not bind itself to accept the lowest or any quotation and reserves the right to reject any or all the quotations in full or part, without assigning any reasons thereof. 16. The bidders must obtain for himself on his own responsibility and at his own cost all the information which may be necessary for the purpose of submitting a quotation and entering into a contract and may visit the sites and inspect the buildings to be maintained and acquaint himself with all the local conditions, means of access to the work, nature of work, and all matters pertaining thereto. Once the bidder submits the quotations for the work, no claim at later date on account of insufficient knowledge of the site and working conditions will be entertained. It is understood that the bidder has satisfied himself on the information and knowledge required before submitting the quotation. 17. The offer shall include all taxes and duties levied from time to time. Necessary documentary evidence as and when called for must be furnished in support of having paid the taxes / duties for reimbursing the same. 18. If the bidders deliberately give wrong information in his bids, ESIC reserves the right to reject such bids at any stage or to cancel the contract, if awarded and forfeit the Earnest Money/Performance Guarantee /Security deposit/any other money due. 19. The contract will be awarded on acceptance of terms & conditions as per Annexure ‘A’. 20. The financial bid & technical bid received without the signature of authorized person will not be entertained and will be rejected. 21. Bidders shall quote for all item of works failing which the bid shall be considered non responsive. Conditional Tenders / Tender incomplete in any form will be rejected outright. 22. No bidder will be allowed to withdraw after submission of the tenders within the bid validity period otherwise the EMD submitted by the bidding firm would stand forfeited. 23. In case the successful bidder declines the offer of Contract, for whatsoever reason(s), his EMD will be forfeited. 24. The successful agency shall not sub-let part of the contract work without written permission of the ESIC. The agency is fully responsible for all execution, satisfactorily as per the terms & conditions of the contract awarded to him. 25. Any dispute or difference whatsoever arising between the parties out of or relating to the construction, meaning, scope, operation or effect of this contract or the validity or the breach thereof shall be settled by Arbitration by sole arbitrator to be nominated by The Additional Commissioner/Regional Director, ESIC, Karnataka. The provisions of arbitration & conciliation Act-1996 as amended up to date, shall apply to such arbitration proceedings. The venue of arbitration shall be Bengaluru. 26. Emergency work shall be completed within 24 hours and other works within 7 days, failing so penalty clause will be applicable. 27. Successful bidder may be required to establish office on temporary basis during the work period within the site of work in the space provided by ESIC and details of approved specification of materials to be used would be got by contacting Construction Branch (ph no. 080-26742485). 28. The contractor may visit the site of work on any working days during office hours before the closure of this tender. 29. The Additional Commissioner/Regional Director, ESIC, Regional Office (Karnataka) reserves the right to withdraw/relax any eligibility criteria and in such a situation the bidders will be given sufficient time to take such changes into account. However, no relaxation will be given as far as statutory requirements are concerned, explicit/implicit

Sd/- Additional Commissioner/ Regional Director

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ESI Corporation (Karnataka)

(Annexure A)

1. Minimum Qualification and Experience Sl. No. Tradesmen

Category Min.Qualification

Min Experience

No.

1. Electrician cum pump operator

Semi-Skilled

ITI 2 years 1

TOTAL 1 Note: - The number of manpower required is likely to increase or decrease depending upon the actual requirement. 2. The contractor shall ensure the regular supervision and control by the contractor himself or by his supervisor on the workmen deployed by them under due intimation. 3. The bidders should have sufficient employees on its rolls or rolls of its Associates/Contractor specifically trained for Repair and Maintenance (Civil and Electrical) work. 4. The contractor shall also submit the details and two copies of their passport size photographs of its workers to ESIC as per Annexure ‘E’ and they should certify the antecedents and background verified. 5. The workmen engaged by the contractor / agency shall observe safety precautions connected with the work as stipulated in the relevant statutes. 6. Contractor shall provide shoes, masks and gloves as basic needs to protect the health from the very nature of duties performed by their employees. 7. The staff employed by the contractor for performance of the contracted jobs, shall be of sound health, be mentally alert and physical fit. The contractor shall be bound to change the personnel deployed, if any, if found unsuitable by ESIC and decision of the ESIC in this regard shall be final and binding on the contractor. 8. In the absence of personnel’s, alternate arrangements shall be made, failing which suitable deductions shall be made in the contractor’s monthly bill. 9. Any miscellaneous work related to cleaning as allotted by this office will have to be done at no extra cost. No work shall be carried out without the knowledge of this office. 10. The workmen will work in an orderly manner without causing damage / loss to the Corporations property or equipment. The Contractor is responsible for making good any damage / loss to Corporation’s property / equipment in case of such damage by his workmen, failing which the amount incurred shall be recovered from the bill. 11. At the time of the execution of the work, the workmen should be in proper uniform and wear identity cards. The contractor shall be responsible for any injury / loss of life caused to persons or things, (fittings/fixtures/furnishings, etc) any damage caused to any property of ESIC etc, which may arise from the operations or neglect of any person of the quotations/contractor team or any person engaged by him for any purpose related to the execution of this contract. The bidder / contractor shall indemnify ESIC against all liabilities arising out

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of these operations in any way under any acts of the Government and also in award of any compensation or damaged consequent upon any claim arising out of above. 12. ESIC shall not be liable for any breach or delay in carrying out any of the contractual obligations as result of strike, lock out, industrial / labor disturbance, fire / accidents damages, any act of God, riot, war or any conditions arising from similar causes beyond the control of the Corporation. 13. Contractor shall indemnify and keep ESIC indemnified against breach of Acts, Rules, Laws and Regulations and / or non compliance thereto by its employees. In case of delay in attending / non attending of complaint due to shortage of labour for or otherwise within the time specified by the Authority and if the work get executed thorough other agency then the expenditure so incurred plus 10% of the same shall be recovered from the contractor’s payment. In case of any dispute, the decision of Regional Director of ESIC, Bengaluru shall be final and binding on the contractor. 14. The bidder/contractor shall indemnify ESIC under Workmen’s/Worker’s compensation Act, Personal Injuries Act, Insurance Act, etc and or other Industrial Legislation in force from time to time. The contractor shall be responsible for any violation/non-compliance of the Labour laws and ESIC shall stand indemnified against any claim or compensation of whatsoever nature in this regard by the bidder/contractor. 15. Materials: The contractor should keep minimum inventory for common miscellaneous sundry materials like latest sealing material, washer, nut bolts, nails, screws, blade, Insulation tape, Zinc paste, cleaning compound, Fuse wire, lugs, hacksaw, other tools and plants, soap, broom, waste cloth and thread etc which is a necessity for attending day to day repair works/complaints. The rate quoted shall be deemed to be included for this provision also. Tools also to be provided by the Contractor. The materials used for repair/replacement should be conforming to BIS standards/CPWD specification/materials of good quality available in the market. Sample of materials to be supplied/used may be produced and got approved from the concerned Engineer I/c/BO/Office in Charge. If specified approved material mentioned in this tender is not available, then necessary certificate need to be submitted from manufacturer/authorized dealer. In case of non availability of approved item, equivalent brand shall be selected in consultation with the concerned ESIC Officers/Engineers and any nominated staff. Further if any Item which are to be used & rate not already approved (non tender item), the contractor has to obtain prior approval of the competent authority and purchase bills to be submitted along with the monthly bill in the prescribed format. 16. (A) The ESIC reserved the right to increase or decrease of man power deployment or quantity of materials or item of work. The contractor should not have any objection in carrying out the work at the quoted rates.

16. (B) The minimum basic wages considered in the Estimate tender is based as on 01.10.2018. The bidder may quote the wages considering the minimum wages as on date

17. Escalation: No escalation in case of Repair and Maintenance (Civil and Electrical item of works and materials) service provided in ESIC on any account shall be permitted after the submission of the quotations and during the currency or extended period of the contract. However the escalation in the wages on account of increase in the minimum wages/grant of increase in dearness allowance declared by the Central Government to the workers is permitted and payable. In case of any dispute in the escalation value, the decision of the ESI Corporation will be final. 18. Penalty: In the event of failure to maintain the Repair and Maintenance (Civil and Electrical) services on any day as per terms and conditions of this quotation in part or in full, the Repair and Maintenance (Civil and Electrical) service agency shall be liable for payment for damage charges @ Rs. 5000/- besides proportionate deduction which

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shall be recovered from the monthly bills. If ESIC finds the agency misusing the facilities provided by ESIC for the services or for other purposes not covered under the contract, ESIC will be free to levy damages which may extend up to Rs 5000/- per event. 19. Payment Terms:

i) The contractor shall submit his monthly bill in triplicate along with the challans of the EPF, ESI, and Tax paid challans, monthly muster sheet and payment register, bank statement copy showing the credit of salary to the workers to the Regional Office, ESIC, and Bengaluru by 5th of each month. The Payment shall be released through ECS/NEFT payment system only in the bank account of the contractor after necessary deductions of statutory dues, etc duly certified by the Engineer/caretaker/Admin division. ii) TDS and other statutory taxes shall be deducted at source from the monthly bills. iii) The payment will be made on monthly basis of the personal deployed by the contractor and based on the attendance sheets and other supporting documents duly verified by the ESIC Engineer/caretaker/User Department. No other claim on whatever account shall be entertained by this office. iv) The contractor will ensure that the workers engaged by him must receive their entitled wages on time. The following procedure shall be adopted.

a) The contractor shall pay the wages of the personnel on or before 7th of the calendar month following for which the services were rendered. This payment of wages must not be linked to payment / clearance of the bill by this office. b) The payment to such workers must be made by the agency through cheque/ECS. Under no circumstances payments shall be made in cash. If the agency does not make payment to its workers through cheque/ECS, the contract may be terminated and the security deposit will be forfeited.

v) In order to ensure that workers get their entitled wages, the billing cycle for the agency is to be calendar month. The bills must be submitted along with all the certificates / documents as follows: a) The wages of workers for the last month credited to their bank account and the details of payment with

bank account No’s and bank statement enclosed. b) Proof of payment of ESI/EPF/Other statutory dues amounting be submitted. (Copy of paid challans to be enclosed) c) Employee wise details of ESI and EPF contribution paid is too submitted every month/quarter as

applicable. d) Undertaking that all statutory labor laws including minimum wages act is being complied with. e) Proof of payment of service tax. (Copy of paid challans to be enclosed) f) Compliant Register format as specified in Annexure G, needs to be attached along with the bill. 20. Compliance with Labour Laws: The contractor is responsible for compliance of the following points given

below:

i) It shall be the sole liability of the contractor to obtain and to adhere by all necessary licenses/permissions from the concerned authorities as provided under the provisions of the contract Labour (Regulation & Abolition) Act 1970. ii) The contractor shall discharge obligations as provided under various statutory enactments including the Employees Provident Fund, Miscellaneous Provision Act 1952, Employees State Insurance (ESI) Act 1948, the contract (R&R) Act 1970, Minimum Wages Act 1948, Payment of Wages Act 1948, Workmen’s Compensation Act 1923, the payment of Bonus Act 1965 and other relevant acts, rules and regulation enforced from time to time. Non observance of the provisions under above shall grant right of termination forthwith. iii) The contractor shall be responsible for required contributions towards PF, ESI or any other statutory payment shall deposit these amounts on or before the prescribed dates. The contractor shall submit the proof of depositing the employee’s and employer’s contributions. The contractor shall also be responsible to pay any administrative / inspection charges thereof, wherever applicable, in respect of the personnel employed by

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him for the work of ESIC. Any dispute related to PF, ESI, Labour Act shall be dealt with by the contractor entirely at contractors risk and costs. All the records shall be maintained by the contractor and shall produce for inspection to ESIC as and when required. In case ESIC is called upon to make payment on the direction, decree or proceeding of court/criminal court or by statutory authority then ESIC shall have all the rights to recover the said amount in full and shall be authorized to deduct the same directly from the payment to be made to the contractor or by invocation of Performance Security so kept with ESIC. iv) The contractor shall be solely responsible for the payment of wages and other dues to the personnel deployed by him latest by 7th of the following month through Bank A/cs. The contractor shall be directly responsible for and shall indemnify ESIC against all charges, dues, claims, etc arising out of the disputes relating to the dues of the personnel deployed by him. Penalty as per discretion of The Additional Commissioner/Regional Director would be levied on the contractor in case of receipt of complaint of any nature like lower payment of wages, non disbursal of bonus, etc from the personnel deployed by the contractor for the work of ESIC and contract is liable to be cancelled. v) Income Tax/other taxes/duties at the prevailing rate as applicable from time to time shall be deducted from the contractor’s bill.

21 Inspection of the Work: The work is subject to inspection at all times by the Caretaker /Engineers of ESIC

and any nominated Officers by ESIC. 22. Working Hours: The services are required for all the days from 9 AM to 5.30 PM or as decided by ESIC.

23. TA is applicable for attending user complaints on emergency basis from Hospital to Dispensary/Branch

Office/Staff Quarters and verify the user certificate on submission of ordinary bus/train tickets for reimbursement.

24. Contractor shall use materials of preferred make as specified.

SECTION-I Introduction and scope of work Employees State Insurance Corporation is a central Government statutory body Under Ministry of Labour having various buildings of Hospitals/ Dispensaries/ Offices/Staff quarters throughout the state. Annual repair and maintenance works, minor seepage work/painting/replacement of door/windows in respect of the buildings is being undertaken by the Corporation.

ESI BO/DIS/SQ at Baikampady & BO at Kadri Shivbagh Mangalore

The ESI Disp & stff qtrs at Baikampady campus are expending in 0.65 acre and plinth area 848.9 sqm that has been constructed in 1996. The ESI BO at kadribagh Mangalore campus plinth area is 211 square meter.

The contractor should take utmost care to see that there is no disruption of water supply to the houses/offices. Any complaint like leakages, overflow, proper distribution of water by controlling valves etc. should be attended immediately. The Agency should open a service centre in the premises of the layout, with communication arrangement. The contractor should give his contact number to the Engineer in charge/Caretaker and display in notice board of service centre. A clerk/Supervisor should be employed for maintenance of complaint register, register of released/damaged materials, attendance register of man power deployed and over all supervision of works.

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Provision of trades men , plumber cum fitter, Electrician (General Duty), Cum General duty cum pump operator, beldar / sweeper, mason , carpenter , in man power schedule is to be deployed / utilized for repair and maintenance work at different work places/units comes under the scope of this tender , as required in consultation of Engineer concerned / care taker Internal & External Electrical Works - Block has got individual service cable laid from overhead pole by MESCOM to Panel board in ground floor near staircase and individual energy meters installed for every house. Internal wiring is provided to houses. Complaints noticed / received from occupants are to be recorded in complaint register and to be attended for both inside quarters, common area, panels etc. Complaints received should be attended immediately without giving any room for dissatisfaction, including for services provided by LOCAL civic Bodies as above Electrician and helper in man power deployment schedule is to be utilized for attending to Electrical complaints and maintenance of these BUILDINGS A complaint register to be maintained to register the complaints from the residential, branches, dispensaries and staff quarters attached to the dispensaries. Tradesmen will attend the complaints from other branches, dispensaries and staff quarters from this center. Trades men will have all the necessary electrical meters and tools & plants required for the work. The tradesman required for the work other than deployed at center ( e.g plumber, carpenter, mason , electrician etc ) to be deployed from one center to other center as and when required , to smooth functioning of the maintenance work as directed by engineer / caretaker Trades men will maintain the internal and external electrical system, water supply system pumps bore well pumps and drainage system of the Branch office, dispensary and staff quarters attached to the dispensary.

SCOPE OF WORK –II (Brief Description of Trades men Duty)

a) The successful Tenderer will have to provide experienced technical person to maintain and smooth functioning of repair and maintenance work b) The Contractor shall have to arrange at site all the necessary tools, electrical measuring devices, plants (etc.) necessary for the repair of the equipments. Also he will maintain at site the necessary spare-parts for maintenance/repair. c) In case of absence of staff from duty during duty hours, recovery at double the rates of the wages of staff for the period of absence on prorate basis shall be made. d) The agency shall submit the name, address & character certificate of the worker/ staff employed by them at the site of work to the Engineer in charge before start of the work

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Qualification & Responsibilities (Annexure B) 1. Electrical Supervisor (Skilled) :

Qualification : Diploma in Electrical Engineering with 2 years of working experience / ITI with 3 years experience in maintenance and running of operation of substation, DG sets, LT, HT cable line work and all electrical installation etc,.

Responsibilities: The supervisor is under control of ESIC Regional Office. Supervisor will receive complaints record it, detail tradesmen attend the complaints , maintain documents of complaint register, Complaint compliance register, register of released/damaged materials, maintenance of old /new materials store , attendance register of man power deployed, controlling of man power under him and over all supervision of works. Liaison with external agencies like MESCOM, KUWSDB, arranging external work force if required and liaison with department Engineer concern/ care taker for smooth functioning of the work monitoring the maintenance works in respects of complaints. Inspecting facilities such as carpentry, water supply, drainage, structures etc periodically to determine problems and necessary maintenance required and it must be brought to the notice of the Engineer. Preparing weekly maintenance scheduled and allocation of works to the sub ordinate employees and also monitoring the quality and quantity of works. Co-ordination with the other supervisors and the AMC provider. Workers notebook/Job book, records pertain to manpower engagement, stock ledgers, issue vouchers, consumption certificates, identification of Repair works and complained reports to be maintained. During inspection of ESIC authority, the supervisor should produce the said records and oblige. The item of work is to be executed against the requirement of users/CT and these items of work completion are to be certified by users/Care takers

Duties and Responsibilities

i) He should have electrical competency and supervisor certificate.

ii) Maintenance of running of Operation of sub-station of distribution of transformers.

iii) Keep record for proper up-keep for DG Set, transformers, Panel boards and batteries.

iv) Daily allocation/shifts for proper up- keep and operation of DG Sets.

v) He should maintain check list daily/weekly/monthly/yearly.

vi) All the panel boards, switches, batteries and other related electrical equipments should be maintained in neat and clear condition.

vii) Check list maintenance/log book entries of electrical equipments.

viii) AMC/CMC of all the electro mechanical equipments validity period to be followed up.

ix) Safety precaution to be followed up.

x) Attending breaks down then and there immediately.

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2. AC Technician (Semi Skilled):

Qualification: ITI or equivalent with 3 years experience in AC installation. Trouble shooting of split units, ducted split units & package units in high rise buildings.

3. Plumber (Semi Skilled) :

Qualification: ITI with 3 years experience. Plumber cum fitter tradesmen will maintain the water supply lines in good working condition, repair , maintenance , replacement of water taps, wash basin tapes water connections, wash basin drain pipe ( waste pipe ) connection/replacement, Geyser input –out put lines, any other trade concern work etc as directed by the concern engineer/ ESIH Users. Contractor will provide required tools required for the work

Cleaning and maintaining all water rising mains, maintaining water supply system pipe lines in good working condition .Repairing and replacing damaged pipes, fittings and valves , water tapes as and when reported by the users / residents, Removal of defective pump and arranging for repair and replacing the water pump, connecting the delivery line and suction line of water pumps , repairing and replacing of foot valve, float valve of water tanks etc as directed by Engineer/ ESIH Users and replacing motors.

4. Electrician (Skilled)

Qualification : ITI with 3 years experience as Electrician cadre, should have knowledge in electrical equipments, repair of panels, starters, switches and maintaining all equipments, responsible for starters switches, panels and replacement of electrical contractors, overload relay, times and circuit fuse carriers, fixing / installation of new starters switches, panels, light fixtures, cable laying, upkeep electrical panels / fixtures responsible for preventive maintenance, replacement of spares, etc,. Electrical tradesmen will carry out the maintenance and repair work of trade concern like electrical installation, Diesel Generator set, lift operation, any other trade concern work etc at different ESIH & Staff Quarters as directed by concern engineer/ ESIH Users. Contractor will provide required tools and measuring meters like megger, AVO meter etc. required for the work.

Ensure all indication bulbs in panels are functional Ensure ventilation in LT/Transformer/ DG room is proper and adequate, Ensure all ACBs/ MCCBs are healthy and ensure that Capacitor panels are functional, All alarms to be checked and logged, Check all electrical installation viz. Panel rooms, LT/HT Room/ DG Room for any abnormality.

The manpower to be employed by the contractor has been described in Man power deployment schedule of this tender and contractor has to depute the staff in general as well as shift duties as per requirements of Engineer in charge/ ESIH Users. The duty hours have to be finalized by the Contractor in consultation with Engineer in charge / ESIH Users.

The staff has to wear uniforms with name plate which is to be provided by the contractor for which no extra cost shall be payable by ESIC.

The Contractor has to arrange for bonafide use, consumable like cotton waste, cloth, soap bar, duster, fuse wire, black tape, etc. and carry out all the mandatory checks as recommended by the manufacturers. Nothing extra shall be paid to the agency / contractor by the dept.

The agency has to ensure that sufficient fuel (HSD) is available at all the times in the tanks including the main tank

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for D. G. Sets...

Safety of the staff employed will be the responsibility of the agency that must insure the staff adequately. This office will not be responsible for any mishap, injury or death of the staff.

All the equipments and installations will be maintained in neat and clean condition. Watch and ward for the installations and materials will be the responsibility of the agency.

DG set installations operation shall be maintained in all the working days and as instructed by Engineer / care taker/nominated officer of ESIS.

The trade’s men deployed in Annual Maintenance Contract will co-ordinate/ assist the AMC Agency of equipment like DG set, Transformer, LT Panel, sub-station etc.

Repairing and replacing starters, circuit breakers, capacitors, repair, rewinding of motors, submersible pumps and motors, cables and electrical panels, relays, MCBs etc., during breakdowns.

Tradesmen will be deployed to different ESIS premises to carry out their duty as required and as directed by the engineer/ / ESIH Users

5. DG Operator (Semi Skilled):

Qualification: ITI in Electrical Engineering with 2 years experience in relevant field. Should have knowledge in DG repairs, operation, preventive maintenance, replacement of spares, etc.

6. Lift Operator (Unskilled) :

Qualification: Must passed SSLC, minimum 2 years experience in lift operating and maintenance in a reputed company. The scope of work comprises running and operation of the lifts installed in ESI Hospital/OFFICE. The agency has to depute staff for operation of lift. Duty timing shall be half an hour before and half an hour later of the office working hours. However, the duty hours can be changed as per direction of ESIC engineer/ ESIH Users. They shall attend immediately when the lift is stuck up or on the alarm calls of the passengers from any of the lifts.

In case of emergency the staff may have to work beyond normal working hours for which extra payments shall be made by the ESIC.

In case of absence of staff from duty, recovery at the rates of the lift operators/staff wages on pro rata basis for the period of the absence shall be made.

Workers can be deployed in shift duty as per requirement & as per direction of The Additional Commissioner/Regional Director / Engineer/ ESIH Users /nominated officer by ESIC.

lf the behavior of the Worker/staff is not found satisfactory, the agency has to change the worker/staff within 3 (three) days failing which, The Additional Commissioner/Regional Director will have the authority to cancel the contract, and the agency shall have no claim of compensation.

15



The watch and ward of the lifts installations will be the responsibility of the Contractor.

The general cleaning of the lift, machine room shall be the responsibility of the Contractor.

The lift operator should operate and maintain the lifts as per provisions of operating manual of the lifts as supplied by manufacturer. Only those persons are to be employed who have requisite experience in Operation & Maintenance of automatic lifts and capable of reading / writing in Kannada/Hindi/English.. The up-keep of the machine room will have to be under the scope of this work.

Any accident involving damage to lift machinery, equipment or injury / loss of human life due to negligent operation of lift by the staff of agency will be responsibility of the contractor. The contractor has to make good the losses, by way of replacement of machinery, equipment or compensation to the person etc. Regional Director‘s decision in this regard shall be final and the binding on the firm.

In case of break down or stoppage of lifts between the landings on account of any interruption in Power supply the rescue operation shall have to be performed by the lift operator. The Lift Operator/ Supervisor will call the original manufacturer/supplier for its rectification within 4 hrs of breakdown.

7. FIRE TECHNICIAN (Semi Skilled):

Qualification: - Diploma or equivalent in Fire Safety Management.

Experience: 2 Year Willingness to obtain and maintain fire systems identifications for alarms, sprinklers and special hazardous.

Duties and Responsibilities:-

1) Knowledge of inspection repair, maintenance and testing techniques for fire safety equipment and systems.

2) Inspects, repairs and tests fire extinguisher using hand tools, hydrostatic tests equipments and monitoring devices.

3) Dismantles extinguisher and examines mechanical parts, extinguisher agents, and expelling means replaces work or damaged parts.

4) Clean extinguisher and recharges them with appd materials.

5) Inspects tests and repairs systems such as smoke detectors, sprinklers and dry stand pipes systems and pull systems.

6) Asst in fire safety inspection.

7) Maintaining fire extinguisher property wide in accordance with applicable standards and regulation

8. Pump Operator (Unskilled):

Qualification: Must passed SSLC with minimum 2 years experience in PUMP operating and maintenance in a

16



reputed company and Minimum 2 years experience in relevant field (WTP and RO maintenance services) The pump operator to ensure continuous operation of supply of water to all the residential quarters and as required. Preventive maintenance, periodical maintenance to be maintained for all pumps. Housekeeping in and around the pump house by removing rank vegetation, cob web cleaning, cleaning of motor pump house and other equipments on daily basis. Maintaining of receiving of KUWSDB water, Bore well water, and water through tankers, levels of sumps, Bore well etc , Operating and generation water from Bore wells. Prevent misuse/wastage of water and ensure its use for bonafide purpose. Experienced person to be deployed for operation of pumps/motors/ valves. Pump operator will water supply as per schedule/ as directed by the engineer/ ESIH Users.

Pump operator to be provided on all the week days and holidays at ESIH & staff quarters.

9. CARPENTER/MASON

Mason Non Matriculate with 5 years experience, and Carpenter Matriculate with 5 years experience. The tradesmen like mason, carpenter or any specialized work men will provided by the contractor as required, for minor repair works, on call basis as directed by the concern Engineer / care taker to carry out the directed work .

The carpenter tradesmen will carry out the repair and restore to good condition of doors and windows, ward robes, other wood fixtures etc in ESIH & residential quarters. Replacing of hinges, tower bolts door latch, door locks, joinery work of wood where ever required etc. as directed by engineer / ESIH Users.

10. PERFORMANCE GUARANTEE:

The successful contractor will be required to furnish an irrevocable performance guarantee of 5% (Five percent) of the tendered amount in addition to other deposit mentioned elsewhere in the contract for his proper performance of the contract (not withstanding and /or without prejudice to any other provisions in the contract) within 10 days from the date of issue of letter of acceptance of tender. Contract for due and satisfactory performance of the contract and shall be refunded only after completion of the agreement period and on adjustment of dues, if any. No interest shall be payable by ESIC on the security deposit. The guarantee shall be in the form of Demand Draft/ Banker’s Cheque in favor of ESI Fund A/c No. 1 Payable at Bengaluru of any scheduled bank.

11. SECURITY DEPOSIT

The contractor shall permit ESIC at the time of making any payment to him for work done under the contract to deduct a sum at the rate of 5% of the gross amount of each running bill/ value of the work. Such deductions will be made and held by ESIC by way of Security Deposit. Security Deposit would be released after completion of contract period/final bill.

On acceptance of the tender, the name of the accredited representative(s) of the contractor, who would be responsible for taking instructions from the Engineer/Authority, shall be communicated in writing to the ESIC.

12. Termination of Contract:

In the event, the contractor fails to execute the work with due diligence or expedition or shall refuse or neglect to comply with any order given to him in writing by the ESIC or on behalf of the ESIC within the scope of the contract,

17



or shall contravene the provisions of the contract, the ESIC may terminate the contract after giving one month notice in writing to the contractor. Such notice may be served either by hand delivery or through post at the address given in the contract. This shall be deemed to be served on the contractor. The contractor who does not provide proof of payment of statutory dues will be terminated after giving one month notice. Child labor is strictly not allowed and will result in termination of the contract with immediate effect. The disputes if any arising on account of any difference in opinions, specifications, scope of work etc, between ESIC and the contractor, the decision of The Additional Commissioner/Regional Director, ESIC, Regional Office, Karnataka shall be final and binding on both the parties.

13. Ensure that all the requisite information/documents as per Annexure ‘F’

14. Along with the above works, Contractor should execute any other/unforeseen works likely to arise during the course of contract period pertaining to maintenance, upliftment of building/arrest of seepage/leakage, replacement of damaged items etc as directed by the competent authority. The rate for these works will be allowed as per Schedule Rate of CPWD/KPWD or actually claimed by the contractor, whichever is less.

18



Annexure-C

TECHNICAL BID (Annexure C)

FORMAT –I

BRIEF DESCRIPTION OF THE FIRM

(With the outline of the experience of the firm for similar works during last three years)

Sl. o. Description

1. Name of Tendering Company /Firm / Selected Tenderers

2. Name of owner / Partners /Directors

3 Type of Firm ( Individual /Proprietary/ Limited / company or any other )

4 Year of Registration

5. Full Particulars /address of Office Telephone No. / Fax Email Address

6. FULL PARTICULARS OF THE BANKERS OF COMPANY / FIRM /.Name address of the Bank Branch IFS Code Email Address

7. PAN/GIR No.

8. Service Tax Registration No./ G S T

9 Prof. tax Registration No.

10. EPF Registration No.

11. ESI Registration No.

12. Any Other Information

19



b) In house facility available in the following fields –

Field Manpower with 5 to 10 and more than 10 years experience

Manpower with 3 to 5 years experience

Manpower with 1 to 3 years experience

Original Work / Repair works(Civil )

Laying/Repairs of water supply, plumbing & sewerages, drainage etc.,

Electrical works

Note: Provide documents in support of the details provided in above format, failing which the authenticity of the information may not be accepted. Details of satisfactory performance certificate from PSU/Govt. Companies where the bidder has worked during the last 3 years (along with proof) if any

Sl No

Name of the PSU/Govt., Company Period of contract

Work experience (along with proof)

Sl No

Name & Address of the Organization

Value of Contract

Duration from To

(Use Separate sheet if required, details should be as per the above serial No’s) Date: Signature of Authorised Person Place: Name:

20



LIST OF PREFERED BRAND / MAKE OF MATERAILS FOR CIVIL WORKS

No. Materials Approved Brands

1 Cement (Grey) Ambuja, Birla, ACC, Ultra Tech.,, Birla J & k,

ZUARI or Equivalent

2 Steel SAIL/ TISCO/Jindal Steel/ RINL or other primary

producer of steel as approved by Ministry of Steel

or Equivalent .

3 Floor Tiles (Mosaic) ISI

marked

Shyam Tiles, Super Tiles, Hind Mosaic, or

Equivalent

4 Floor Tiles (Chequered)

(ISI marked only)

Shyam Tiles, Super Tiles, Hind Mosaic, or

Equivalent

5 C.P. Brass Bib Cock,

Pillar Cock, Stop Cock

etc. (ISI marked only)

Cera, Marc, Hindware, Parryware or Equivalent

6 C.P. Brass Shower Rose

125 mm dia

Marc, Kohler, Grohe. or Equivalent

7 C.P. Brass Towel rail Marc, Hindware, Parryware, kohler,grohe or

Equivalent

8 C.P. Brass Flush Valve

(ISI Marked)

Marc , Hindware, Parryware, Kohler, Grohe or

Equivalent.

9 C.P. Brass Waste

Coupling

Cera,Kohler, Grohe, , Marc, or Equivalent

10 Urinal Stalls (ISI Marked

only)

Hindware, Neycer, Parryware, Cera or Equivalent

11 Squatting Pan (ISI

Marked only)


12 P.V.C. Flush Tank (ISI

Marked only)


21



13 Wash Basin (ISI Marked

only)


14 Water Closets (ISI

Marked only)


15 Kitchen Sink (Fire Clay)

(ISI Marked only) (IS771)

Sunfire, Padmani, R.K.C.P, Prayag,

Jayna,Neelkanth or Equivalent

16 Kitchen Sink (Stainless

Steel)(ISI Marked only)

Nirali, Blue Star, Prayag, Jayna,Neelkanth

17 G.I. Pipes (ISI Marked

only)

Asian, Tata, Jindal or Equivalent

18

PVC Tanks (ISI Marked

only) Sintex, Electroplasto, Plastoor or Equivalent

19

C.I. Pipes (ISI Marked

only)(IS:1536) Truform Engineers, Neco, Kapilansh or Equivalent

20 D.I. Pipes

Electro Steel Castings Limited, Kapilansh or

Equivalent

21

Flush Door Shutters (ISI

Marked only)

Kutty, Kenwood, Swastik, Duro, Kitply, Century.or

Equivalent

22

Aluminium Door Fittings

(ISI Marked only) Classic, Prestige, Shalimar or Equivalent

23

Oxidised M.S. door

Fittings ISI Marked only

24

Black Enamelled M.S.

Hinges ISI Marked only

25

Steel Door / Window

Frames

AGEW, Sen Harvik , Shiv Mular, Steel, Plastic or

Equivalent

26

Mortice Lock (ISI Marked

only) Godrej, Harrison, Dorset or equivalent

27

Steel Sectional Windows/

Ventilators

AGEW, Sen Harvik , Shiv Mular, Steel, Plastic or

Equivalent

22



28

Particle Board/ Plywood

(ISI Marked only) Kitboard, Anchor, Archid, Duro, National

29

Aluminium Extruded

Body Diescast Door

Closures (ISI Marked

only) (IS :3564) Hardywyn, Everite , or Equivalent

30

Stone Ware Pipes

Grade-A (ISI Marked

only) Sonya, Supertech, Cherry or equivalent

31

Centrifugally Cast Soil

Pipes (ISI Marked only) NECO, BIC, Kapilansh or Equivalent

32

C.I. Rain Water pipes (ISI

Marked only) NECO, BIC, Kapilansh or Equivalent

33

UPVC Rain Water Pipes

(ISI Marked only)(IS

:13592)

Astron Fittings (14375), Finolex, Supreme, Prince

or equivalent

34

Steel Tubes for structural

purposes (ISI Marked

only) (IS: 1161) TATA , Jindal, Surya or equivalent

35

Manhole Covers (ISI

Marked only)(IS:1726) Neco, Kapilansh or equivalent

36

Water Proofing

Compound (ISI Marked

only) Fosroc, Pidilite, Sapseal, STP, or equivalent

37 Ceramic Floor Tiles

Kajaria, Somany, Orient-BellJhonson, or

equivalent

38 Ceramic Wall Tiles

Kajaria, Somany, Orient-Bell, Jhonson, or

equivalent

39

Putty (ISI Marked only)

(IS:419) J K , Birla Shalimar or equivalent

23



40

Anodized Aluminium

Section (ISI Marked only) Jindal, Indalco, Hindalco, or equivalent

41

Factory made concrete

blocks Sabar, Ved PMC , JK, Eco green or equivalent

42

White cement (ISI

Marked only) Birla White, J.K. White or equivalent

43

Glass sheet (Float /

Plain) (ISI Marked only) Modi Float, Saint Gobin, Asahi or equivalent

44

PTMT Ball Cock (ISI

Marked only) Prayag Jaquar, Kohler, Grohe or Equivalent

45

PTMT Accessories (ISI

Marked only) Prayag , cera, POLYTUF or Equivalent

46 G.I. Fittings R. Brand, DRP, Zolto, ICs, Unik or Equivalent

47 Clamps for pipes

Chilly, PROTO, FACOM, RIDGID, SNAP-ON,

WIHA or Equivalent

48 Gate Valves (ISI Marked) Zoloto , Leader, Sant or equivalent

49 CPVC Pipes Astral, Supreme, Kissan,Ashirvad or equivalent

50

External Premium Acrylic

Paint

Apex Ultima of Asian Paints, DuluxNerolac,Berger

or equivalent

51

External Smooth Acrylic

Paint

Apex of Asian Paints,Nerolac,Berger, Dulux or

equivalent

52 Acrylic Plaster NITCO, Asian Paints or equivalent

53 Interlocking Paver Blocks Super, Duracrete, NITCO, Vyyara or equivalent

54 Vitrified floor tiles Kajaria, Somany, Orient-Bell, RAK, or equivalent

55

Oil Bound Washable

Distemper / Acrylic

distemper Asian paint / Berger/ Dulux / Nerolac or equivalent

24



56 Cement Primer Asian paint / Berger/ Dulux / Nerolac or equivalent

57

Red Oxide Zinc

Chromate primer

Asian paint / Berger/ Dulux / Nerolac or equivalent

58 Plastic Emulsion Paint Asian paint / Berger/ Dulux / Nerolac or equivalent

59 Synthetic Enamel Paint Asian paint / Berger/ Dulux / Nerolac or equivalent

60 Pigment Asian paint / Berger/ Dulux / Nerolac or equivalent

61 Plaster of Paris Birla, JK or equivalent

62 Epoxy Paint Asian Paint, Berger, Dulux/ Nerolac or equivalent

63 Plastic Seat with lid

Parry ware, Hindware, Seabird, Orient (Coral) or

equivalent

64 PVC Shutters & Frame Rajashree, Plastiwood or equivalent

65 PVC Rigid Pipes Duke, Supreme, Prince, or equivalent

66 RMC Plant L & T, RMC, ACC, Ultratech, Godrej or equivalent

67 APP Sheet for water

proofing treatment Asian paint, Shalimar S.T.P.

68 Acrylic Polymer

Anuvi Chemical, Sunanda Spe. Coating Pvt. Ltd,

SKG Constn. Chemical Pvt. Ltd or equivalent

69 Rusticide



70 Passivator



71

Water Proofing

Compound

Fosrock, CICO, Pidillite, BASF, Laticrete, Ardex,

Endira. or equivalent

25



LIST OF PREFERED BRAND / MAKE OF MATERAILS FOR ELECTRICAL WORKS Sl No. MATERAILS MAKE /BRAND

1 RIGID FR PVC CONDUIT PIPE NIHIR, PRECESION, POLYCAB OR EQUAIVELENT

2 ACCESSORIES OF CONDUIT ( I.E. BEND, SAME MAKE OF PIPE OR EQUAIVELENT

3 COPPER WIRE /CONDUCTOR

FINOLEX, POLYCAB, RR CABLE, HAVELLS, OR EQUAIVELENT

4 MODULAR TYPE MK , LEGRAND, ANCHOR, HAVELLS OR EQUAIVELENT

5 MCB / ELCB/ RCCB/ MCBDP/TP

LEGRAND, ABB, HAGER, SCHEINDLER L&T, OR EQUAIVELENT

6 MCCB / ACB ABB, SCHEINDER, SIMENS, L&T OR EQUAIVELENT

7 LIGHTING FIXTURES & LAMPS PHILIPS, CROMPTON, WIPRO, HAVELLS OR EQUAIVELENT

8 CEILING FANS & EXHAUST FAN

CROMPTON, ORIENT, HAVELLS, BAJAJ, USHA OR EQUAIVELENT

9 GEYSER RECOLD, HAVELLS, BAJAJ, USHA, AO SMITH OR EQUAIVELENT

10 PVC TAPE STEEL GRIP, ANCHOR , JONSON OR EQUAIVELENT

11 CALL BELL ANCHOR, ORPAT, MAX OR EQUAIVELENT

12 DISTRIBUTION BOARD INDOCAPP, HAVELLS, SIMENS,L&T OR EQUAIVELENT

13 STREET LIGHT FIXTURES AND LAMPS PHILIPS, Surya, Bajaj, Syska OR EQUAIVELENT

14 CFL LAMPS/ LED LAMPS PHILIPS, Surya, Bajaj, Syska OR EQUAIVELENT

15 TELEPHONE WIRE RRCABLE, FINOLEX, DELTON, POLYCAB OR EQUAIVELENT

16 LAN WIRE TYCO ELE.(AMP), SCHEINDER, R&M, OR EQUAIVELENT

17 TELEPHONE TAG BOX KRONE OR EQUIVELENT BRAND OR EQUAIVELENT 18 TELEPHONE/ TV SOCKET ISI MARKED ONLY

26



19 MAIN LT CABLE FINOLEX, POLYCAB, RR CABLE, HAVELLS, OR EQUAIVELENT

20 CABLE LUGS DOWELLS, JOHNSON, HEX OR EQUAIVELENT

21 CABKLE GRANDS DOWELLS, SIMENS, CROMPTON, HEX OR EQUAIVELENT

22 CONNECTORS L&T, SCHINDER, SIMENS, ABB OR EQUAIVELENT 23 CABLE JOINTING KIT RAYCHEM, DENSON, M-SEAL OR EQUAIVELENT

24 WINDOW/ SPLIT TYPE A.C. MACHINE HITACHI, Bluestar, Daiken, OR EQUAIVELENT

25 WATER COOLER VOLTAS, USHA, BLUESTAR OR EQUAIVELENT 26 MOTOR PUMP SET CROMPTON, KIRLOSKAR, KSB OR EQUAIVELENT 27 MS CONDUIT BEC, AKG, STEELCRAFT, NIC, RMCON OR EQUAIVELENT 28 CABLE TRAY INDIANA, RUSHABH , PROFAB, AKB OR EQUAIVELENT

29 IRON KEW, TRISHUL, SUPER, C&S OR EQUAIVELENT 30 METALCLAD HAVELLS, KEW, C&S, INDOASIAN OR EQUAIVELENT 31 PROTECTION RELAY L&T, SIEMENS, ABB, CULTER HAMMER OR EQUAIVELENT 32 ANALOG L&T, SCHIENDER, ABB, HPL OR EQUAIVELENT 33 TRANSFORMER KIRLOSKAR,VOLTAMP,ABB,T&R, OR EQUAIVELENT 34 HT VCB SIEMENS, ABB, L&T, CROMPTON

35 HT CABLE HAVELLS, FINOLEX, POLYCAB, TORRENT, OR EQUAIVELENT

36 PUSH BUTTON SIEMENS, ABB, L&T, SCHNEIDER OR EQUAIVELENT 37 INDICATING LED LAMP SIEMENS, ABB, L&T, WIPRO OR EQUAIVELENT 38 PUSH BUTTEN SIEMENS, ABB, L&T, SCHNEIDER OR EQUAIVELENT 39 TIMERS L&T, SIEMENS, ABB, CULTER HAMMER OR EQUAIVELENT 40 SELECTOR SWITCH L&T, HPL, CUMMINS, HAVELLS OR EQUAIVELENT

41 CTS & PTS KAPPA, L&T, AREVA, MAXWELL OR EQUAIVELENT 42 SCREW RK, ACTION OR EQUAIVELENT

27



Annexure-D

DECLARATION FROM BIDDER (Annexure D)

1. I, ............................................................ Son/ Daughter of Shri ……………………………… Proprietor/ Partner/ Director/ Authorized Signatory is/ am competent to sign this declaration and execute this tender document. 2. I have carefully read and understood all the terms and conditions of the tender and hereby convey my acceptance of the same.

3. I/ we, am/ are hereby declare that the agency has not declared as black listed in any government department.

4. Compliance under statutory provisions are in order and not being violated.

5. The information/ documents furnished along with the above application are true and authentic to the best of my knowledge and belief. I/ we, am/ are well aware of the fact that furnishing of any false information/ fabricated document would lead to rejection of my

Date: Signature of Authorized Person Place: Name: Company Seal: NB: The above declaration, duly signed and sealed by the authorized signatory of the company, should be enclosed with Technical Bid.

28



Annexure-E

DETAILS OF STAFF (Annexure E)

Sr. No.

Name

Employee Code

Qualification ESI No. P.F. No. Experience in Repair and Maintenance Civil and Electrical) services (Yr.)

Home Address

29



Annexure - F

CHECK LIST OF THE DOCUMENTS TO BE SUBMITTED WITH THE TENDER (Annexure F)

Kindly confirm the enclosure of all the below listed documents without which the technical-bid may be treated as non-responsive.

Sl.No Items Confirm (Yes/No)

1. Earnest Money Deposit 2. Tender form with complete technical bid with all pages serially

numbered , signed and stamped on each page

3. Audited Balance sheet of last five years with details of annual turnover , profit & loss account etc.

4 Income tax returns of last five years. 5. Attested Photo copy of PAN Card 6. ESI Registration certificate copy with last three year payment

details.

7. EPF Registration certificate copy with last three year payment details.

8. GST registration certificate with details of the last payment.

9. Registration certificate under labour law authorities. Copy of valid labour license.

10. Documents in support of contracts fulfilled in last 5 years along with their values in support of the experience and financial credibility. Copies of the TDS certificates (form-16A) in respect of these contracts are also to be enclosed.

11. Satisfactory completion of contract certificate from previous organizations.

12. Declaration as per Annexure ‘D’. 13. Online submission of tender

30



SECTION III

SPECIAL TERMS AND CONDITIONS

(For Electrical Works) 1. The maintenance contract consists of operation and maintenance of compact RMU; HT & LT control

panels and its associated AMF panels, underground cables, raising mains. D.G. sets, external and internal electrification, Telephone connections of R.O and staff Quarters as detailed in schedule accompanying the notification and tender documents.

2. The operating personnel shall be authorized persons having valid permit obtained from the Electrical

Inspectorate. The supervisory staff shall also possess valid supervisory permit obtained from the Electrical Inspectorate. The Bio-data of the operating personnel of the agency desires to engage, the documentary evidence of the operators/supervisors permit issued by the Chief Electrical Inspector Government of Karnataka shall be given by the agency before commencement of the work.

3. The operating / Supervisor staff shall possess the Knowledge of fire fighting and first aid. 4. The operating/supervisor personnel shall have the basic Knowledge and technical skill of the DG set / HT

equipment and shall be capable of independently carrying out the emergency repair works on generator/ AMF panel.

5. The contractor / operator / supervisory personnel shall have a clear working Knowledge of the various

electrical circuits and shall not meddle / alter the electrical circuits without the permission of the Engineer in charge.

6. The power factor of the installation has to be maintained / monitored daily and monthly as per the

statutory requirements of KPTCL / MESCOM. 7. Due to negligence of operator if any, “ the power factor” goes below 0.9 lag during the month, P.F.

penalty will be imposed and recovered from the monthly maintenance bill (as per rate of Electricity Board.)

8 Electrician has to maintain the earthing point/ stations of the electrical power system, adding water &

salt and keeping the station in good conductive //wet, at least once in a month regularly and keep that the earthing system is in good condition.

9. The bio-data of the operating personnel along with the recent passport size photo is to be furnished.

10. Need based man power to be positioned as and when required in addition to the regular operation staff to carry out preventive maintenance and breakdowns.

11. All the accessories, equipment comprising of batteries, battery chargers. Control panel, switch boards shall be operated and maintained by the agency.

12. The salary and other emoluments to the employees / staff shall be from the contractor / agency and shall

be strictly complied with all rules and regulation, statutory or otherwise under labour laws.

31



13. It is the responsibility of the contractor to make payments for any kind of compensation to these

employees in the event of accidents of any other unforeseen circumstances and the ESIC will not be responsible for such acts. Necessary safety measures are to be taken by the Agency while operation or during break down or any other unforeseen circumstances.

14. R.D., ESIC will issue procedures to be followed, shift duties, etc., to the agency which have to be carried

out and complied.

SPECIAL TERMS AND CONDITIONS (For Civil works)

1. The operating personnel for operations and maintenance shall check daily without fail sewer lines, closet and soil pipe and Inspection chambers and clean immediately the blockages if any.

2. The contractor shall ensure safety of his workers and others at site of work and shall be responsible for any consequence arising out of execution of the Repair and maintenance work.

3. The contractor shall ensure proper record and storing of irreparable / dismantled materials. 4. Leakages in water supply pipe line and sanitary lines shall be repaired as soon as complaints are

received. The common miscellaneous sundry materials such as thread, Zinc paste, Cleaning compound, Hacksaw blade, fuse wire, insulation tape, lugs, screws, nails, etc. shall be provided by the contractor. Materials like bends, collars, Tees, Unions, Nipples, Electric holders; chokes, switches etc. shall be procured by contractor as and when required and with the approval of the Engineer in charge.

5. The rain water vent in the terrace and chajjas shall be opened up frequently to avoid the blockage of 6. the rain water, once in a month Terrace should be cleaned regularly.

7. The sewer man / scavenger shall ensure that all lines are maintained in clean condition by carrying

out preventive cleaning of all lines at least once each month 8. All the rubbishes shall be disposed off at the earliest and place be kept clean and orderly at the end of

the each day’s work. 9. M.S. stays and handles of steel windows requiring repairs shall be attended. 10. All registers such as complaint register, registers of released/damaged materials and other records as

desired by the engineer in charge shall be maintained and up dated daily and kept ready for inspection of officers.

SPECIAL TERMS AND CONDITIONS(GENERAL)

1 Work is to be done in occupied staff quarters. Accordingly contractor has to work in close coordination with the residents of the staff quarter, Care taker and Engineer in charge .Nothing extra admissible for waiting time/ wastage of labour. Workers shall be provided with approved uniform.

1. Utmost care should be taken to avoid in convenience to the allot tees / occupants. 2. Care should be taken to avoid any damages to the building, fittings and articles in the house. Any damages Should be made good at contractors own cost. 3. Unused and left out materials/ rubbish shall be immediately removed from the premise. 4. Contractor has to deploy good behavioral workers under proper supervision.

32



5. Children of labourers should not be present at the work site. .

Section IV

GENERAL CONDITIONS OF CONTRACT (GCC)

1 Definitions

In the Contract (as hereinafter defined) the following words and expressions shall have

the meanings hereby assigned to them except where the context otherwise requires:

(i) “Employer” means the Employees' State Insurance Corporation and the legal

successors in title to Employees' State Insurance Corporation.

(ii) “Engineer” means the person appointed by Employees' State Insurance

Corporation to act as an Engineer for the purpose of the Contract.

(iii) “Contractor” means an individual or firms whether incorporated or not, that has

entered into contract (with the employer) and shall include his/its heirs, legal

representatives, successors and assignees. Changes in the constitution of the firm, if

any, shall be immediately brought to the notice of the employer, in writing and approval

shall be obtained for continue performance of the contract.

(iv) “Contract” means the conditions, the Specifications, the Bill of Quantities, the

Tender, the Letter of acceptance, the Contract Agreement (if completed) and such other

documents as may be expressly incorporated in the Letter of Acceptance or Contract

Agreement.

(v) “Specification” means the specification of the works included in the contract and

33



any modification thereof. The items of works shall be executed in strict accordance of

CPWD specifications.

(vi) “Drawings” means all the completion drawings, calculations and technical

information of a like nature provided by the Engineer to the Contractor under this

contract and all drawings, calculations, samples, patterns, models, Repair/Repairs and

Maintenance Manuals and other technical information of a like nature submitted by the

Contractor and approved by the Engineer.

(vii) “Bill of Quantities” means the priced and completed bill of quantities forming part

of the Tender.

(viii) “Tender” means the Contractor's priced offer to the Employer for the execution

and satisfactory completion of the works and the remedying of any defects therein in

accordance with the provisions of the Contract, Specification as accepted by the Letter

of Acceptance. The word Tender is synonymous with “Bid” and the words “Tender

Documents” with “Bidding Documents”.

(ix) “Letter of Acceptance” means the formal acceptance of the tender by Employees'

State Insurance Corporation in writing.

(x) “Contract Agreement” means the contract agreement (if any) referred to contract

agreement.

(xi) “Appendix to Tender” means the appendix comprised in the form of Tender

annexed to these Conditions.

(xii) “Commencement Date” means the date from which the Contractor is directed by

ESIC to start the works in writing.

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(xiii) “Time for Completion” means the time period for which the contract has been

allowed to be completed by the employer to the contractor.

(xv) “Contract Price” means the sum stated in the Letter of Acceptance as payable to

the Contractor for the execution and completion of the Works and removing of any

defects therein in accordance with the provisions of the Contract.

(xvi) “Extra Item Price” Any items of works if it is not available in Bill of Quantities and

required to be executed in the interest of completion of work.

(xvii) “Substitute Item Price” Any items of works required to be executed in the interest

of completion of work and replace by the similar item available in Bill of Quantities.

(xviii) “Retention Money” means the aggregate of amount retained by the Employer as

Security Deposit.

(xix) “Works” means the Permanent Works and the Temporary Works or either of

them to be executed in accordance under the contract and contract specifications.

(xx) “Site” means the places provided by the Employer to the Contractor.

(xxi) “Cost” means all expenditure properly incurred or to be incurred, whether on or

off the Site, including over head and other charges but does not include any allowance

for profit.

2. Engineer’s Duties and Authority

The Engineer shall carry out the duties as specified in the Contract.

3. Custody and Supply of Drawings and Documents

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The Drawings shall remain in the sole custody of the Employer but copies as required

thereof shall be provided to the Contractor for free solely for the purpose of this

contract.

4. Sufficiency of Tender

The Contractor shall be deemed to have based his Tender on the data made available

by the Employer and on his own inspection and examination of this site conditions. The

acceptance of tender is deemed to have visited the site and made themselves

conversant with the type of works incorporated in this tender.

5. Contractor's Employees

The Contractor shall provide qualified and experienced technical staff on the site of

work in connection with the works and for remedy of any defects therein.

6. Engineer at Liberty to Object

The Engineer shall be at liberty to object, to remove forthwith from the Works, any

person provided by the Contractor who, in the opinion of the Engineer, misconducts

himself, or is incompetent or negligent in the proper performance of his duties, or whose

presence on site is otherwise considered by the Engineer to be undesirable and such

person shall not be again allowed upon the Works without the consent of the Engineer.

Any person so removed from the Works shall be replaced immediately.

7. Safety, Security and Protection of the Environment

The Contractor shall, throughout the execution and till completion of the Works

remedying of any defects therein:

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(i) Have full regard for the safety of all persons entitled to be upon the site and keep

the site (so far as the same is under his control) and the Works (so far as the same are

not completed or occupied by the Employer) in an orderly state appropriate to the

avoidance of danger to such persons, and

(ii) Provide and maintain at his own cost all lights, guards, fencing, warning signs

and watching, when and where necessary or required by the Engineer or by any duly

constituted authority for the protection of the Works or for the safety and convenience of

the public or others, and

(iii) Take all reasonable steps to protect the environment on and off the Site and to

avoid damage or nuisance to persons or to property of the public or others, resulting

from pollution, noise or other causes arising as a consequence of his methods of doing

work activities under the contract.

(iv) All safety rules prescribed by the Government should be complied and shall be

strictly observed to execute the work and safety of manpower deployed.

8. Insurance of work by the Contractor for his liability:

(i) During the execution of the work any loss or damage to the property and life of

his employee arising from a cause for which contractor is responsible.

(ii) For loss or damage occasioned by the Contractor in the course of any work

carried out by him for the purpose of complying with his obligations.

(iii) It shall be the responsibility of contractor to notify the Insurance Company of any

charge in the nature and extent of the works and to ensure the adequacy of the

Insurance cover at all times during the period of contract.

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9. Accident or injury to Workmen

The Employer shall not be liable for or in respect of any damages or compensation

payable to any workman under Compensation Act for death or injury resulting from any

act or default of the contractor. The contractor shall indemnify and keep indemnified the

Employer against all such damages and compensation and expenses whatsoever in

respect thereof or in relation thereto.

10.1 Evidence and Terms of Insurance

The contractor shall take out appropriate insurance to cover his work, workers and staff

employed by him fully. The contractor shall provide evidence to the Employer as soon

as practicable after the respective insurance have been taken out but in any case prior

to the start of work at the Site that insurance required under the Contract have been

effected.

10.2 Compliance with Statutes and Regulations:

The Contractor shall conform in all respects, including by giving all notices and paying

of all fees/charges, with the provision of:

(a) Any National or State Statute, Ordinance or other Law or any regulation or bye-

law of any local or other duly constituted authority in relation to the execution and

completion of the Works and the remedying of any defects therein, and

(b) The rules and regulations of all public bodies and companies whose property or

rights are affected or may be affected in any way by the Works, and the Contractor shall

keep the Employer indemnified against all penalties and liabilities of every kind for

breach of any such provision.

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(c) Any changes required for approval due to revision of the local laws.

11. Default contractor in Compliance

In case of default on the part of Contractor in carrying out such instruction within the

time specified therein or, if none, within a reasonable time, the Employer shall be

entitled to employ and pay other persons to carry out the same and all costs

consequent thereon or incidental thereto shall be determined by the Engineer and shall

be recoverable from the Contractor by the Employer, and may be deducted by the

Employer from any payments due or to become due, to the Contractor and the Engineer

shall notify the Contractor accordingly.

12. Time for Completion

The time limit of work shall be as mentioned in the letter of commencement/Work Order

and shall start from the date of issue of letter or as informed by through Letter/Work

Order or as decided by Additional Commissioner/Regional Director.

13. Extension of Time for Completion

The extension of the period for completion of work can only be granted on the valid and

unavoidable grounds by the competent authority as per same terms and conditions of

Contract and based on the requirements of Employer/Users.

14. Termination of Contract:

The employer reserves it’s right to terminate the contract/works by giving 30 days notice

at any time during currency of the contract, if the services of the contractor are not

found satisfactory as per the opinion of employer or his representative for which no

claim or compensation shall be entertained by the Employer.

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15. Defect Identification and its rectifications

Contractor shall immediately attend the defects and complaints after getting intimation

at site. Defect Liability period shall be 12 months from the date of completion of work

under Bill of Quantities for measurable works. The contractor shall rectify at his own

expenses, any defect in the work carried out by him during this period. On failure of the

contractor to do so, the same shall be executed by the Employer through other means

as deemed fit, at the risk and cost of the contractor.

16. Compensation for Delay

If the Contractor fails to complete the work in time then the Employer can impose

liquidated damages on the contractor @ 1% per day maximum of 10 % of estimated

cost.

In case of default on the part of the Contractor in carrying out defect rectification works,

the Employer shall be entitled to employ and pay other persons/agency to carry out the

same and if such work, in the opinion of the Employer, the Contractor was liable to do at

his own cost under the Contract, then all costs consequent thereon or incidental thereto

shall be determined and recovered from the Contractor by the Employer and may be

deducted from any payment due or to become due to the Contractor.

17. Method of Measurement

The Engineer shall determine by measurement of the value of actual work done in

accordance with the Contract and shall be paid proportionately. The works shall be

measured net, notwithstanding any general or local custom, except where otherwise

provided in the Contract. The method of measurements shall be followed as per the

CPWD Norms / Specifications.

18. Deduction of Income tax

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The amount to be deducted towards the income tax shall be at the rate applicable.

19. Labour Welfare Cess

Rate on the work done shall be deducted from each bill as per statutory requirements,

as applicable.

20. Correction of Certificates:

The Engineer may have issued any Interim Payment Certificate, the correction or

modification in any previous Interim Payment Certificate which has been issued by him,

and shall have authority, if any work is not being carried out to his satisfaction, to omit or

to reduce the value of such work in any Interim Payment Certificate.

21. Final Certificates:

Within 60 days after receipt of the Final Statement, and the written discharge, the

Engineer shall report to the employer (with a copy to the Contractor) with a Final

Certificate stating:

(a) The amount which, in the opinion of the Engineer, is finally due under the

Contractor, and

(b) After giving credit to the Employer for all amounts previously paid by the

employer and for all sums to which the Employer is entitled under the contract.

22. Default of Contractor:

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If the performance of the contract is not satisfactory and not corrected within 15 days of

receiving notice, then employer shall be at liberty to terminate the contract and get the

work executed through other means at the risk and cost of the Contractor.

23. Any of the Clauses/Conditions which have not been covered in this contract

General clauses/conditions of contract, CPWD 2014 will be referred and Will apply

24. Arbitration:

Any dispute and differences relating to the meaning of the specifications,

designs, drawings and instructions herein before mentioned and as to the quality of

workmanship of materials used in the work or as to any other question, claim, right,

matter or thing whatsoever in any way arising out of or relating to the contract, designs,

drawings, specifications, estimates, instructions or these conditions or otherwise

concerning the works or the execution of failure to execute the same whether arising

during the progress of the work or after the completion or abandonment thereof in

respect of which amicable settlement has not been reached shall be referred to the Sole

Arbitrator appointed by The Additional Commissioner/Regional Director, ESIC whose

decision shall be final and binding on both the parties as per the Arbitration Act, 1996.

25. The Work under the contract shall continue, during the Arbitration proceedings.

26. The award of the Arbitrator shall be final, conclusive and binding on both the

parties (the Employer and the Contractor).

27. Payment on Termination:

In the event of termination of the contract, employer shall be at liberty to get balance

work done at the risk and cost of the contractor and due payment of the contractor, if

any, shall be released after the completion of whole of the works.

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28. General Conditions:

a. The persons deployed by the Contractor should be properly trained, have requisite experience and skills for carrying out a wide variety of running, operation and maintenance with required materials and tools/equipments.

b. The Contractor should ensure Health and safety of the workers. ESIC may also conduct health check

of the staff deployed at regular intervals.

c. The Contractor must employ adult and skilled labour only. Employment of child labour will lead to the termination of the contract. The Contractor shall engage only such workers, whose antecedents have been thoroughly verified, including character and police verification and other formalities. The Contractor shall be fully responsible for the conduct of his staff.

d. The Contractor at all times should indemnify ESIC against all claims, damages or compensation

under the provisions of Payment of Wages Act, 1936; Minimum Wages Act, 1948; Employer’s Liability Act, 1938; the Workman Compensation Act, 1923; Industrial Disputes Act, 1947; Maternity Benefit Act, 1961; or any modification thereof or any other law relating thereto and rules made there under from time to time. ESIC will not own any responsibility in this regard.

e. The contract shall initially be valid for period of One year and may be extended further for a period of

One year subject to satisfactory performance, on the same terms and conditions.

f. The rates quoted by the bidder shall remain unchanged during the period of Contract. ESIC, however, reserves the right to terminate the contract by serving one month’s notice, in writing without assigning any reasons whatsoever. The Contract may be terminated with mutual consent by giving one month notice.

g. In case of breach of any terms and conditions attached to the contract, the Performance Security

Deposit of the Contractor is liable to be forfeited by ESIC, besides annulment of the contract and initiating other legal action.

h. The Contractor must provide standard liveries to its staff/supervisors/managers. The staff shall be in

proper uniform with their identity properly displayed. Samples of liveries will have to be submitted by the Contractor for approval of ESIC.

i. ESIC will provide space for setting up a control room and stores to the Contractor in the premises.

The contractor will arrange for all other items, viz, time keeping machine, computerized inventory of stores computerized daily duty roster chart, etc. He shall provide the Telephone nos. of all the persons employed.

j. ESIC will provide space for a store room to the Contractor in the premises. The

storekeeper/supervisor deployed by the contractor will store all their liveries, materials, equipments in the store room and maintain a computerized record of the stores which shall be opened to inspection by ESIC staff during working hours.

k. Tools required for all maintenance works should be arranged by the contractor and tools must be

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available at the site.

l. AMC/CMC required for all Electro Mechanical equipments are entered /being entered into directly by ESIC with Original manufacturer/Supplier. The Contractor should co-ordinate and liaison with AMC/CMC provider for efficient and smooth running of all Electro Mechanical equipments.

m. All maintenance staff will report to ESIC Engineers/ care taker and the contractor will maintain the

following registers: 1. Attendance Register 2. Leave Register 3. Payment of wages / Statutory dues 4. Record of weekly off / compensatory Holiday 5. Register of employees. These registers will be verified and cross checked by ESIC for actual deployment.

II. Payment Procedure The Billing cycle would be calendar month and the Contractor is to submit the bill complete in all

respects up to 10th of each month and ESIC will settle the claim within 15 working days from the date of receipt of Bill. However, the Contractor must make payment to their workers through Bank Transactions on or before 7th of each month and this payment is not linked to the clearing of bill by ESIC. The bill is to be submitted with the following documents:-

(a) The wages of workers for last month credited to their Bank Account and the details of

payment along with bank Account No. should be displayed in the notice board in the space provided to the Contractor. No cash payment is permissible and such payments are to be treated at par with non-payment of wages. There must be no deviation whatsoever in this regard.

(b) ESI/EPF/ GST/ other statutory dues amounting to Rs._______ for the month of (previous

month) deposited on _____ (copy of challans to be enclosed).

(c) Employee-wise details of ESI, EPF Prof. Tax contribution paid is to be submitted every month.

(d) All the original claims for material / consumables for the month incurred, duly certified

by ESIC engineers.

(e) Undertaking that all statutory Central Labour Laws including Minimum Wages Act are complied with.

(f) Monthly statement of complaint received, attended , pending and reason for pending to

be submitted If the Bill is complete in all respect it will be finalized at the earliest. If Bills are not submitted by

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the last date of the following month, ESIC reserve the right not to process the bill.

III. Liquidated damages: Whenever and wherever it is found that in the maintenance work carried out / not up to the mark,

it will be brought to the notice of the supervisory staff of the Contractor by ESIC and if no action is taken within time schedule mention in Para XI liquidated damages @Rs.500/- per complaint per day shall be imposed. The decision of ESIC official In charge shall be final, in this regard.

IV. Materials / Consumables

All the materials/consumables required for the work will be supplied by the contractor and ESIC

will pay them as per quoted rates. If items not available in the sanctioned BOQ and same needs for works, and ordered by engineer-in-charge. Then item DSR/KPWD/Government body SR rates are payable. In case of non available in DSR market rate plus 10% OH charges will be paid subject to reasonability of the price/rates as determined by ESIC Engineers. The materials conforming to BIS standards/CPWD specification/materials of good quality generally available in the market should be used.

V. Complaint / Rectification The Contractor will maintain complaint cell / Office for receiving / attending the complaints. The

complaints will be in writing or registered in the complaint cell/Office or oral intimation through telephone should be considered as sufficient. The complaint lodged over telephone should be acknowledged with complaint number. Each complaint has to be attended immediately. If any complaint which could not be rectified within 24 hrs, it should be informed to the representatives of ESIC. All life threatening complaint should be attended immediately. Any deviation from the above will attract penalty as per Para VIII.

VI. Risk Clause

The Contractor shall at all times have standby arrangements for carrying out the work under the

Contract. In case of failure of the existing arrangement. ESIC reserves the right for termination of the contract at any time by giving one month Written notice, if the services are found unsatisfactory and also has the right to award the contract to any other selected renderers at the cost, risk and responsibilities of Contactor and excess expenditure incurred on account of this will be recovered by ESIC from the Contractor Security Deposit or pending bill or by raising a separate claim.

All necessary reports and other information will be supplied on a mutually agreed basis and regular meetings will be held with the ESIC.

Contractor and his staff shall take proper and reasonable precautions to preserve from loss, destructions, waste or misuse the areas of responsibility given to them by the ESIC and shall not knowingly lend to any person or company any of the effects or assets of the ESIC under its control.

In the event of loss/damage of equipments / items etc. at the premises of the ESIC due to

negligence/ carelessness of Contract staff, then the Contractor shall compensate the loss to ESIC.

VII. Dispute Settlement:

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It is mutually agreed that all differences and disputes arising out of or in connection with this Agreement shall be settled by mutual discussions and negotiations. If such disputes and differences cannot be settled and resolved by discussions and negotiations then the same shall be referred to the Sole Arbitrator appointed by The Additional Commissioner/Regional Director, ESIC whose decision shall be final and binding on both the parties.

VIII . Manpower

Any misconduct/misbehavior on the part of the manpower deployed by the contractor will not be

tolerated and such person will have to be replaced by the contractor at his own costs, risks and responsibilities immediately, with written intimation to ESIC.

The Contractor should ensure to maintain adequate number of manpower as per Annexure and

also arrange a pool of stand by manpower for any absentees from duty from work place. The reliever of equal status shall be provided by the Contractor from an existing pool of Operation and maintenance staff. If the required numbers of workers/supervisor/manager are less than the minimum required as per Annexure/manpower deployment schedule a penalty @Rs.500/- per worker per day will be deducted from the bill. Also the recovery of wages for that absent period

IX MAN Power Control

1) Man Power Position is only indicative for reporting to duty. However the working hours will be

adjusted according to the local conditions. An attendance register and a complaint register shall be maintained at service centre in the approved format.

2) Tradesmen deployed are as per present requirement. Tradesmen may be increased or decreased as required or reorganized at any time of contact period. The additional place of maintenance like branch office staff quarters dispensaries may be included at the discretion of Regional Director. The available tradesmen will be deployed for duty to additional area/location as per instruction of regional director/ Engineering in charge / care taker

3) Only qualified / licensed/ certified Electrician / operators shall be deployed. Preferably the other skilled worker deployed shall also be qualified / licensed / certified. Certificate/License of the Electrician, certificates of technical/ qualification of tradesmen are to be produced after acceptance of tender. All the staff of the contract shall wear uniform and badges identifying their category and name in English and Kannada Language

4) The tradesmen are to be deployed on call to any unit/ work site as and when required, to carry out the complaints/work as per instruction of engineer / care taker.

5) Provision of trades men , plumber cum fitter, Electrician (General Duty), Sewer man /scavenger Cum General duty , mason , carpenter , in man power schedule will be deployed / utilized for repair and maintenance work at different work places/units comes under the scope of this tender , as required , in consultation of Engineer concerned / care taker

6) Man power in the schedule should be deployed on call to any other places as required /directed by the engineer / care taker

7) Regional Director, ESIC reserves the rights to reduce or increase the scope of the work without assigning any reasons or which contractor should not have any objection and should be ready to work without any extra cost.

8) The old materials recovered in the process of R & M is property of the ESIC. Contractor has to return all the metallic scrap materials like brass cocks, electrical choke, GI pipes and GI accessories etc which has resale /scrap value to the ESIC store/ Care taker and obtain the receipt. Material return receipt be enclose

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Annexure - G

COMPLAINT REGISTRATION FORM( Annexure – G)

DATE: NAME OF THE OFFICE/DISP. SECTION/QUARTERS. NO.:

TIME

NATURE OF COMPLAINT/s: COMPLAINANT’S NAME SIGNATURE

COMPLAINT ATTENDED DATE:

TIME FROM: TO:

Certified that the complaint has been satisfactorily attended. Details of the work attended

Details of the Materials used:

Contractor: Complainant

Date:

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SUMMARY OF THE ANNUAL REPAIR & MAIN. BILL FOR THE MONTH 1- Total No. of the complaints received during the month 2- Total No. of the complaints attended during the month 3- Total No. of the complaints resolved during the month 4- Total No. of the complaints pending during the month

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Instructions for online Bid submission (Annexure – H)

The bidders are required to submit soft copies of their bids electronically on the CPP portal, Using valid Digital Signature Certificates. The instructions given below are meant to assist the bidders in registering on the CPP portal, prepare their bids in accordance with the requirements and submitting their bids online on the CPP Portal. More information useful for submitting online bids on the CPP portal may be obtained at: https://eprocure.gov.in/eprocure/app. REGISTRATION

1. Bidders are required to enrol on the e-procurement module of the Central Public Procurement Portal (URL: https:// eprocure.gov.in/eprocure/app) by clicking on the link “Online bidder Enrollment” on the CPP portal.

2. As part of the enrolment process, the bidders will be required to choose a unique username and assign a password for their accounts.

3. Bidders are advised to register their valid email address and mobile numbers as part of the registration process. These would be used for any communication from the CPP portal.

4. Upon enrolment, the bidders will be required to register their valid Digital Signature Certificate (Class III certificates with signing key usage) issued by any Certifying Authority recognized by CCA India (e.g. Sify/TCS/ nCode/eMudra etc), with their profile.

5. Only one valid DSC should be registered by a bidder. Please note that the bidders are responsible to ensure that they do not lend their DSC’s to others which may lead to misuse.

6. Bidder then logs in to the site through the secured log-in by entering their user ID/Password and the password of the DSC/e-token.

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SEARCHING FOR TENDER DOCUMENTS

1. There are various search options built in the CPP Portal, to facilitate bidders to search active tenders by several parameters. These parameters could include Tender ID, Organization Name, Location, Date, Value, etc. There is also an option of advanced search for tenders, wherein the bidders may combine a number of search parameters such as Organization Name, Form of Contract, Location, Date, Other keywords etc. to search for a tender published on the CPP Portal. 2. Once the bidders have selected the tenders they are interested in, they may download the required documents/ tender schedules. These tenders can be moved to the respective ‘My Tenders’ folder. This would enable the CPP Portal to intimate the bidders through SMS / email in case there is any corrigendum issued to the tender document. 3. The bidder should make a note of the unique Tender ID assigned to each tender, in case they want to obtain any clarification / help from the Helpdesk.

PREPARATION OF BIDS

1. Bidder should take into account any corrigendum published on the tender document before submitting their bids. 2. Please go through the tender advertisement and the tender document carefully to understand the documents required to be submitted as part of the bid. Please note the number of covers in which the bid documents have to be submitted, the number of documents – including the names and content of each of the document that need to be submitted. Any deviations from these may lead to rejection of the bid. 3. Bidder, in advance, should get ready the bid documents to be submitted as indicated in the tender document / schedule and generally, they can be in PDF / XLS / RAR / DWF/JPG formats. Bid documents

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may be scanned with 100 dpi with black and white option which helps in reducing size of the scanned document. 4. To avoid the time and effort required in uploading the same set of standard documents which are required to be submitted as a part of every bid, a provision of uploading such standard documents (e.g. PAN card copy, annual reports, auditor certificates etc.) has been provided to the bidders. Bidders can use “My Space” or ‘’Other Important Documents’’ area available to them to upload such documents. These documents may be directly submitted from the “My Space” area while submitting a bid, and need not be uploaded again and again. This will lead to a reduction in the time required for bid submission process. SUBMISSION OF BIDS 1. Bidder should log into the site well in advance for bid submission so that they can upload the bid in time i.e. on or before the bid submission time. Bidder will be responsible for any delay due to other issues. 2. The bidder has to digitally sign and upload the required bid documents one by one as indicated in the tender document. 3. Bidder has to select the payment option as “offline” to pay the tender fee / EMD as applicable and enter details of the instrument / scan copy. 4. Bidder should prepare the EMD as per the instructions specified in the tender document. The details of the DD/any other accepted instrument, physically sent, should tally with the details available in the scanned copy and the data entered during bid submission time. Otherwise the uploaded bid will be rejected. 5. Bidders are requested to note that they should necessarily submit their financial bids in the format provided and no other format is acceptable. If the price bid has been given as a standard BOQ format with the tender document, then the same is to be downloaded and to be filled by all the bidders. Bidders are required to download the BOQ file, open it and complete the white colored (unprotected) cells with their respective financial quotes and other details (such as name of the bidder). No other cells should be changed. Once the details have been completed, the bidder should save it and submit it online, without changing the filename. If the BOQ file is found to be modified by the bidder, the bid will be rejected. 6. The server time (which is displayed on the bidders’ dashboard) will be considered as the standard time for referencing the deadlines for submission of the bids by the bidders, opening of bids etc. The bidders should follow this time during bid submission.

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7. All the documents being submitted by the bidders would be encrypted using PKI encryption techniques to ensure the secrecy of the data. The data entered cannot be viewed by unauthorized persons until the time of bid opening. The confidentiality of the bids is maintained using the secured Socket Layer 128 bit encryption technology. Data storage encryption of sensitive fields is done. Any bid document that is uploaded to the server is subjected to symmetric encryption using a system generated symmetric key. Further this key is subjected to asymmetric encryption using buyers/bid opener’s public keys. Overall, the uploaded tender documents become readable only after the tender opening by the authorized bid openers. 8. The uploaded tender documents become readable only after the tender opening by the authorized bid openers. 9. upon the successful and timely submission of bids (i.e. after Clicking “Freeze Bid Submission” in the portal), the portal will give a successful bid submission message & a bid summary will be displayed with the bid no. and the date & time of submission of the bid with all other relevant details. 10. The bid summary has to be printed and kept as an acknowledgement of the submission of the bid. This acknowledgement may be used as an entry pass for any bid opening meetings. ASSISTANCE TO BIDDERS 1. Any queries relating to the tender document and the terms and conditions contained therein should be addressed to the Tender Inviting Authority for a tender or the relevant contact person indicated in the tender. Any queries relating to the process of online bid submission or queries relating to CPP Portal in general may be directed to the 24x7 CPP Portal Helpdesk. The contact number for the helpdesk is 1800 233 7315. Foreign bidder can get help at +91-79-40007451 to 460.