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ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 1
Yaşar Tonta & Yurdagül Ünal
Department of Information Management
Hacettepe University tonta, [email protected]
yunus.hacettepe.edu.tr/~tonta/tonta.html
The Impact of Electronic Journals
on Document Delivery Services
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 2
“The World is Flat”
• The impact of networks
• The death of distance
• Global competition– 1492-1800: Countries
globalizing– 1800-2000: Companies
globalizing
– 2000 ---: Individuals globalizing
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 3
World Flatteners
• MS Windows• Netscape• Workflow• Open source software• . . .• The Steroids: Digital, mobile,
personal, and virtual
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 4
Libraries as Virtual Destinations• Number of users physically visiting
libraries decreasing
• Yet the use of collections increasing
• Instant gratification– Napster, Kazaa, Docster
• Decline in the number of document delivery requests (16% - 80%)
• Vertical silos vs. virtual destinations
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 5
Research Questions
• Is document “delivery” using traditional or electronic means becoming a withering practice in libraries?
• Would document delivery services exist as we know them today in the age of electronic journals, Big Deals, and library consortia?
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 6
Method
• Turkish Academic Network and Information Center (ULAKBİM) (www.ulakbim.gov.tr ) – Provides networking infrastructure and – Networked information services for over 80 Turkish
universities– Has more than 10,000 journals with 23 years of
backruns– Spends 40% of its budget on e-journals
• Analysis of some 400,000 document delivery requests (2000-2005)
• The Consortium of Anatolian University Libraries (ANKOS) (www.ankos.gen.tr )
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 7
Findings
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 8
# of Items Supplied by ULAKBİM
16% decrease
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 9
# of Items Supplied from E-journals
Qu
adrup
le increase
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 10
# of Items Supplied by ULAKBİM
3% 8%16%
25% 33%
0
10000
20000
30000
40000
50000
60000
70000
2000/01 2001/02 2002/03 2003/04 2004/05
Year
Num
ber
of it
ems
supp
lied
Print journalsElectronic journalsImpact of e-journals available
through consortium
Quadruple increase
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 11
Fulfillment Rate for Academic DocDel Requests
21% decrease 11% decrease
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 12
Demand & Fulfillment Rate for Academic Sector
34
7
-9-13
41
9
-7 -5
-20
-10
0
10
20
30
40
50
2001/02 2002/03 2003/04 2004/05
Year
Per
cen
tag
e o
f ch
ang
e (%
)
Requests Fulf illed requests
% of requests decreased more sharply % of fulfilled requests decreased more slowly
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 13
Downloads vs. Document Delivery
84700006020238
2300000
751688796289945
10.000
100.000
1.000.000
10.000.000
2002 2003 2004
Year
Num
ber
of item
s (
logarith
mic
scale
)
Number of items dow nloaded by ANKOS members
Number of items requested from ULAKBİM
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 14
Conclusions
• The impact of ANKOS and Big Deals
• High “cross-access” rates
• Low average unit costs– downloaded article: 1.22USD– document delivery: 4.00 USD (if available in-
house)
• More requests to current articles
• Core journals satisfied majority of document delivery requests
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 15
Conclusions (cont’d)
• E-journals (with backruns), Big Deals, Consortia• Standard-based products
– Z39.50 for searching– ISO ILL Protocol for ILL communication– NISO Circulation Interchange Protocol (NCIP) for
user-initiated circulation– Open URL to link directly to electronic resources
• Document delivery in the “Flat World”: A withering service?
ELPUB 2006, the 10th International Conference on Electronic Publishing, 14-16 June 2006, Bansko, Bulgaria- 16
Yaşar Tonta & Yurdagül Ünal
Department of Information Management
Hacettepe University tonta, [email protected]
yunus.hacettepe.edu.tr/~tonta/tonta.html
The Impact of Electronic Journals
on Document Delivery Services