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© 2004, Open Systems Management, Inc. (OSM)
www.cosprint.com
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COSCOSprint print V2.7V2.7fromfrom
COSCOSprintprint is a distributed print spooling and is a distributed print spooling and output management application used by output management application used by enterprises employing a UNIX, Linux or enterprises employing a UNIX, Linux or UNIX/Linux-with-Windows infrastructureUNIX/Linux-with-Windows infrastructure
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 2 / 37
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nt COSCOSprintprint improves service improves service
levels by …….levels by …….COSCOSprintprint improves service improves service levels by …….levels by …….
providing fine grained control of output,providing fine grained control of output,
providing a single point of administration and providing a single point of administration and monitoring for the enterprise, leading to monitoring for the enterprise, leading to quicker problem resolution,quicker problem resolution,
reducing call load on help desk by providing reducing call load on help desk by providing users with a web browser interface to monitor users with a web browser interface to monitor their own output requests,their own output requests,
providing comprehensive audit trails for all providing comprehensive audit trails for all output,output,
providing comprehensive access security to providing comprehensive access security to improve compliance with recent legislation,improve compliance with recent legislation,
improving the reliability of complete documents improving the reliability of complete documents reaching their destination.reaching their destination.
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 3 / 37
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nt COSCOSprintprint produces a quick, produces a quick,
positive RoI by…….positive RoI by…….COSCOSprintprint produces a quick, produces a quick, positive RoI by…….positive RoI by…….
reducing the number of print servers required,reducing the number of print servers required,
reducing the amount of administration time reducing the amount of administration time required to manage the output environment,required to manage the output environment,
lowering the printer:employee ratio,lowering the printer:employee ratio,
reducing WAN traffic,reducing WAN traffic,
reducing help desk calls,reducing help desk calls,
reducing the volume of printed documentation reducing the volume of printed documentation and associated cost of supplies.and associated cost of supplies.
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 4 / 37
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COSCOSprintprint is ideal for . . . is ideal for . . .COSCOSprintprint is ideal for . . . is ideal for . . .
… … a centralized, enterprise-wide output a centralized, enterprise-wide output management service due to its …..management service due to its …..
highly scalable architecture designed to process many highly scalable architecture designed to process many thousands of output jobs per hour,thousands of output jobs per hour,
high availability with FailOver capability,high availability with FailOver capability,
load balancing,load balancing,
fine grained, centralized control,fine grained, centralized control,
heterogeneity, accepting output from any operating heterogeneity, accepting output from any operating system or application,system or application,
support for output to multiple devices including support for output to multiple devices including printers, fax, email, ftp and web,printers, fax, email, ftp and web,
easy to use interfaces including a web browser based easy to use interfaces including a web browser based job monitor for end users.job monitor for end users.
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 5 / 37
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COSCOSprintprint user community user communityCOSCOSprintprint user community user community
Abercrombie & Fitch Abercrombie & Fitch (USA)(USA)
Alamo Car Rentals Alamo Car Rentals (USA)(USA)
AntalisAntalis Air CanadaAir Canada APS Chemicals APS Chemicals
(Australia)(Australia) Bank of EnglandBank of England Bank of Valetta Bank of Valetta
(Malta)(Malta) Bloomberg (USA) Bloomberg (USA) Bord Gais (Eire)Bord Gais (Eire) Caravan ClubCaravan Club Caerphilly BCCaerphilly BC Cedem (France)Cedem (France) Cooperative SocietyCooperative Society
EW RailwayEW Railway Ernst & YoungErnst & Young Europcar (France)Europcar (France) Gloucester CCGloucester CC GMBGMB Government of S. Government of S.
AustraliaAustralia Hammersmith HospitalHammersmith Hospital Heinz Heinz House of CommonsHouse of Commons Inland RevenueInland Revenue Manor AG (Switzerland)Manor AG (Switzerland) Mitchells (USA)Mitchells (USA) National Car Rental (USA)National Car Rental (USA) Navitaire (USA)Navitaire (USA) Northumbrian WaterNorthumbrian Water
More than 500 organizations have licensed COSMore than 500 organizations have licensed COSprintprint on on over 11,000 systems in 39 countriesover 11,000 systems in 39 countries
Open UniversityOpen University Oxford UniversityOxford University P&O (Australia)P&O (Australia) Rhone Poulenc (Australia) Rhone Poulenc (Australia) SainsburysSainsburys St. Jude Medical (USA)St. Jude Medical (USA) Superior Court of Superior Court of
California (USA)California (USA) Tarmac (Carillion)Tarmac (Carillion) Taylor WoodrowTaylor Woodrow Teleco (Germany)Teleco (Germany) Telford & Wrekin DC Telford & Wrekin DC Tesco StoresTesco Stores Vehicle InspectorateVehicle Inspectorate Wells Fargo (USA)Wells Fargo (USA) Youngs BluecrestYoungs Bluecrest
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 6 / 37
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nt COSCOSprintprint is network-aware so is network-aware so
that ….that ….COSCOSprintprint is network-aware so is network-aware so that ….that ….
you can you can submitsubmit an output request an output request from any server or workstationfrom any server or workstation to any printer on the networkto any printer on the network through any COSthrough any COSprintprint Server Server
you can you can monitormonitor the status of any output the status of any output requestrequest from any workstationfrom any workstation through any COSthrough any COSprintprint Server Server
you can administer, maintain, and configure you can administer, maintain, and configure COSCOSprintprint from any workstation from any workstation
. . . with all activities subject to assigned access rights. . . with all activities subject to assigned access rights
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 7 / 37
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nt COSCOSprintprint configuration configuration - -
COSCOSprintprint Server ServerCOSCOSprintprint configuration configuration - -
COSCOSprintprint Server Server
COSCOSprintprint Server is Server is loaded on all nodes in loaded on all nodes in the domain that will the domain that will process output jobsprocess output jobs
Object database is Object database is distributed across the distributed across the nodesnodes
Principal node maintains Principal node maintains synchronization datasynchronization data
COSCOSprintprint Client is loaded Client is loaded on all UNIX/Linux nodes on all UNIX/Linux nodes that submit output jobsthat submit output jobs
COSCOSprintprint domain domain
Windows Service
UNIX/Linux Client
Subordinate node
Principal node
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 8 / 37
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COSCOSprintprint FailOver FailOverCOSCOSprintprint FailOver FailOver
COSCOSprintprint FailOver provides FailOver provides redundancy for mission critical output redundancy for mission critical output management environmentsmanagement environments
Software only failover which can be Software only failover which can be augmented/replaced by high augmented/replaced by high availability hardwareavailability hardware
Typically used by any organization Typically used by any organization which cannot afford to lose printing which cannot afford to lose printing resource for even a short period of resource for even a short period of timetime
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 9 / 37
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COSCOSprintprint Client ClientCOSCOSprintprint Client Client
COSCOSprintprint Client provides remote print job submission and Client provides remote print job submission and print job control on UNIX/Linux nodes which are not print job control on UNIX/Linux nodes which are not running a copy of COSrunning a copy of COSprintprint Server Server
The COSThe COSprintprint Client is typically used where lpd might Client is typically used where lpd might otherwise have been considered, but avoids the user otherwise have been considered, but avoids the user organization having to define printers and queues on organization having to define printers and queues on every remote server for lpd every remote server for lpd
Allows users to query their queues and jobs on remote Allows users to query their queues and jobs on remote COSCOSprintprint servers and to view the print jobs servers and to view the print jobsfor which they are authorizedfor which they are authorized
Provides submit and delete functionsProvides submit and delete functions
Provides simple load balancing and Provides simple load balancing and FailOver capabilityFailOver capability
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 10 / 37
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nt COSCOSprintprint print services for print services for
WindowsWindowsCOSCOSprintprint print services for print services for WindowsWindows
Printer services for a mixed UNIX and Windows Printer services for a mixed UNIX and Windows environment based on Samba/CiFS protocolenvironment based on Samba/CiFS protocol
COSCOSprintprint print services for Windows gives users a gateway print services for Windows gives users a gateway to all printers configured under COSto all printers configured under COSprintprint Domains Domains
Windows users see all their available COSWindows users see all their available COSprint print queues in queues in Network Neighborhood from within their Windows’ apps.Network Neighborhood from within their Windows’ apps.
Windows users can view, Windows users can view, monitor and manage their monitor and manage their print jobsprint jobs
No software on the PC – No software on the PC – COSCOSprintprint print services for print services for Windows uses Microsoft’s Windows uses Microsoft’s Server Message Block (SMB) Server Message Block (SMB) and Common Internet File and Common Internet File System (CiFS) protocolsSystem (CiFS) protocols
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 11 / 37
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COSCOSprintprint components componentsEnterprise-wide output managementEnterprise-wide output managementCOSCOSprintprint components componentsEnterprise-wide output managementEnterprise-wide output management
WindowsCOSprint
print servicesfor WIndows
UNIX/Linuxvia lpd
UNIX/LinuxCOSprint
Client
COSprint Server
COSprint FailOver
Administratorvia PC GUI
Mainframenative
spooler
User via webbrowser
Help Deskvia PATROL
ticketsCOSprinteXpress
COSprint KM
printers
web
fax
COLD system
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 12 / 37
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COSCOSprintprint user interface user interfaceCOSCOSprintprint user interface user interface
COSMOS User Interface COSMOS User Interface for Windowsfor Windows
X Window SystemX Window System
BMC PATROL consoleBMC PATROL console
Web browserWeb browser
Command lineCommand line
Via standard Windows Via standard Windows print menu (print print menu (print requests only)requests only)
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 13 / 37
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nt COSCOSprintprint user interface for user interface for
WindowsWindowsCOSCOSprintprint user interface for user interface for WindowsWindows
Replaces need for X Replaces need for X emulator on Windows emulator on Windows workstationworkstation
Native Windows “look Native Windows “look and feel”and feel”
Lightweight client/server Lightweight client/server architecture for use over architecture for use over dial-up linesdial-up lines
Runs on Windows 95, 98, Runs on Windows 95, 98, NT, 2000, 2003 and XPNT, 2000, 2003 and XP
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 14 / 37
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nt COSCOSprintprint Web browser user Web browser user
interfaceinterfaceCOSCOSprintprint Web browser user Web browser user interfaceinterface
Web browser Web browser interfaceinterface Job (print request) Job (print request)
submissionsubmission
Job and queue Job and queue monitoringmonitoring
Full access controlsFull access controls
Offloads user Offloads user requests from requests from HelpdeskHelpdesk
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 15 / 37
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nt COSCOSprintprint configuration configuration
logicallogical
COSCOSprintprint configuration configurationlogicallogical
Primary management resourcesPrimary management resources queuesqueues printers (output devices)printers (output devices) formatsformats
Access control objectsAccess control objects usersusers classesclasses resource capabilitiesresource capabilities interface capabilitiesinterface capabilities
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 16 / 37
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nt COSCOSprintprint configuration configuration
logical – the big picturelogical – the big picture
COSCOSprintprint configuration configurationlogical – the big picturelogical – the big picture
output jobsoutput jobs(output requests)
queuesqueues
usersusers
#1 #2 #3 #4 #5 #6 #7 #n
queue filtersqueue filters(optional)
device filtersdevice filters(optional)
output output devicesdevices
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 17 / 37
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COSCOSprintprint resources — queues resources — queuesCOSCOSprintprint resources — queues resources — queues
A queue is a logical resource for A queue is a logical resource for accepting new output jobs and accepting new output jobs and delivering them to their destinationdelivering them to their destination
A queue is always the target of the A queue is always the target of the submit processsubmit process
The queue delivers output jobs to one The queue delivers output jobs to one or more printers or other output or more printers or other output devicedevice
The number of queues is unlimitedThe number of queues is unlimited
Queues are set up and named to suit Queues are set up and named to suit the enterprisethe enterprise to match departments, business to match departments, business
functions, etcfunctions, etc
A queue has a control at both endsA queue has a control at both ends open/close at the input endopen/close at the input end start/stop at the delivery endstart/stop at the delivery end
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 18 / 37
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nt COSCOSprintprint resources — output resources — output
devicesdevicesCOSCOSprintprint resources — output resources — output devicesdevices
An output device is a logical resource An output device is a logical resource which is mapped to a physical device e.g. which is mapped to a physical device e.g. a printer, fax modem or ftp servera printer, fax modem or ftp server
An output device is the ultimate An output device is the ultimate destination of output jobs and accepts destination of output jobs and accepts output jobs from one or more queuesoutput jobs from one or more queues
The number of output devices is unlimitedThe number of output devices is unlimited
Printers are set up and named to suit the Printers are set up and named to suit the enterprise, e.g.enterprise, e.g. departmental, work-groupdepartmental, work-group geographical - building, floorgeographical - building, floor central - bulk output in the data-centercentral - bulk output in the data-center
A printer may be stopped and/or started A printer may be stopped and/or started at any time by a COSat any time by a COSprintprint administrator administrator
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 19 / 37
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COSCOSprintprint resources — formats resources — formatsCOSCOSprintprint resources — formats resources — formats
A format is logical resource – attached to A format is logical resource – attached to a print job – which specifies initial printer a print job – which specifies initial printer attributes, e.g.attributes, e.g. stationery, paper tray to be usedstationery, paper tray to be used page size and orientationpage size and orientation default fontdefault font
A COSA COSprintprint format does not format does notinterfere with formatting com-interfere with formatting com-mands embedded in themands embedded in thedocumentdocument
The number of pre-defined formats is The number of pre-defined formats is unlimited and they may be named unlimited and they may be named without restrictionwithout restriction
Format definitions accept codes which Format definitions accept codes which have been pre-defined in a terminfo filehave been pre-defined in a terminfo file
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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Integration with Adobe Central Integration with Adobe Central
(JetForm) and other forms packages(JetForm) and other forms packages
Integration with Adobe Central Integration with Adobe Central
(JetForm) and other forms packages(JetForm) and other forms packages
Third party forms packages Third party forms packages are incorporated as filtersare incorporated as filters
COSCOSprintprint merges output file merges output file with form before sending to with form before sending to output deviceoutput device
Support for Adobe Central Support for Adobe Central on both UNIX and Windowson both UNIX and Windows
Requires OSM Secure Requires OSM Secure Communications protocol Communications protocol running on the Adobe running on the Adobe Central serverCentral server
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 21 / 37
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Report distribution – COSReport distribution – COSreportreport
COSCOSprintprint resources resourcesReport distribution – COSReport distribution – COSreportreport
The automated report management and The automated report management and distribution component built into COSdistribution component built into COSprintprint
COSCOSreportreport allows you to allows you to scheduleschedule report generation report generation definedefine secure views for recipients secure views for recipients distributedistribute views to recipient destinations views to recipient destinations
Distribution methods includeDistribution methods include COSCOSprintprint queues queues faxfax emailemail file transferfile transfer
Supports the online storage of multiple report Supports the online storage of multiple report generationsgenerations
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 22 / 37
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COSCOSprintprint eXpress - direct ticket printing eXpress - direct ticket printing
COSCOSprintprint resources resourcesCOSCOSprintprint eXpress - direct ticket printing eXpress - direct ticket printing
COSCOSprintprint eXpress delivers fast and reliable printing in eXpress delivers fast and reliable printing in point of sale (PoS) environmentspoint of sale (PoS) environments
Local print jobs may be printed immediately by local Local print jobs may be printed immediately by local printers to avoid the possible delay of using a print printers to avoid the possible delay of using a print queuequeue
Dedicated PoS printers may be excluded from the list of Dedicated PoS printers may be excluded from the list of printers available for use by normal (non PoS) print jobsprinters available for use by normal (non PoS) print jobs
eXpress has its own monitor eXpress has its own monitor component to quickly identify component to quickly identify printers which have become printers which have become unserviceableunserviceable
Typical uses include retail Typical uses include retail checkouts, car-rental offices checkouts, car-rental offices and airline ticket issuersand airline ticket issuers
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 23 / 37
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nt COSCOSprintprint access control access control
role-based securityrole-based security
COSCOSprintprint access control access controlrole-based securityrole-based security
COSCOSprintprint administrators define a number of user administrators define a number of user classes, e.g.classes, e.g. useruser trusted usertrusted user operatoroperator senior operatorsenior operator managermanager
Each class is granted a set of access capabilitiesEach class is granted a set of access capabilities interface capabilitiesinterface capabilities resource capabilitiesresource capabilities
Each capability either restricts or enables a particular Each capability either restricts or enables a particular access rightaccess right
Every user is assigned to a User Class and inherits its Every user is assigned to a User Class and inherits its access rightsaccess rights
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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capabilitiescapabilities
COSCOSprintprint access control access controlcapabilitiescapabilities
Interface capabilitiesInterface capabilities assigned to static resources – assigned to static resources –
menus and functionalitymenus and functionality
Resource capabilitiesResource capabilities assigned to dynamic assigned to dynamic
resources – queues and resources – queues and printersprinters
allow access controls to allow access controls to follow the organization’s follow the organization’s structurestructure
Available capability profilesAvailable capability profiles standard, as deliveredstandard, as delivered custom, as requiredcustom, as required
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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COSCOSprintprint functions - overview functions - overviewCOSCOSprintprint functions - overview functions - overview
SubmissionSubmission
MonitoringMonitoring
ControllingControlling
COSCOSprintprint functions are grouped into the functions are grouped into thefollowing four categories:following four categories:
of all of all print jobsprint jobs, and, and
across a collection of across a collection of distributed systemsdistributed systems
ConfigurationConfiguration
of all of all resourcesresources
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 26 / 37
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user – submitting print jobsuser – submitting print jobs
COSCOSprintprint functions functionsuser – submitting print jobsuser – submitting print jobs
Forms-based job submission Forms-based job submission for interactive usefor interactive use graphical user interfacegraphical user interface
Job attributes may beJob attributes may be specified at submit-timespecified at submit-time inherited from an attribute setinherited from an attribute set
Command-line job submissionCommand-line job submission compatible with lp and lprcompatible with lp and lpr Posix compliantPosix compliant employed by expert usersemployed by expert users supports application integrationsupports application integration
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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COSCOSprintprint job attributes job attributesCOSCOSprintprint job attributes job attributes
formatformat number of copiesnumber of copies prioritypriority line-up pagesline-up pages link or copy filelink or copy file print now or later (hold print now or later (hold
before print)before print) retention period before retention period before
deletiondeletion extra form-feedextra form-feed header pageheader page print while spoolingprint while spooling page rangepage range completion notificationcompletion notification time to start printingtime to start printing options to control filteroptions to control filter pre- and post-processorspre- and post-processors..
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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nt COSCOSprintprint job attributes job attributes
default setsdefault sets
COSCOSprintprint job attributes job attributesdefault setsdefault sets
Every print job has its own Every print job has its own set of attributesset of attributes
Attributes may be specified Attributes may be specified at submit timeat submit time
Otherwise they are supplied Otherwise they are supplied from default sets with the from default sets with the following order of following order of precedenceprecedence user’s personal setuser’s personal set queue’s default setqueue’s default set user class default setuser class default set system default setsystem default set
Attributes may be locked by Attributes may be locked by administrators at system, administrators at system, class or queue levelclass or queue level
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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operator – monitoring print jobsoperator – monitoring print jobs
COSCOSprintprint functions functionsoperator – monitoring print jobsoperator – monitoring print jobs
Request a summary Request a summary of all jobs on all of all jobs on all queuesqueues
View the list of jobs View the list of jobs on a selected on a selected queuequeue
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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operator – controlling print jobsoperator – controlling print jobs
COSCOSprintprint functions functionsoperator – controlling print jobsoperator – controlling print jobs
Select a print job, thenSelect a print job, then control the jobcontrol the job
releaserelease restartrestart pausepause cancelcancel removeremove
move the job to another queuemove the job to another queue view and/or change print job attributesview and/or change print job attributes view file contentsview file contents view job log-fileview job log-file
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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operator – controlling the infrastructureoperator – controlling the infrastructure
COSCOSprintprint functions functionsoperator – controlling the infrastructureoperator – controlling the infrastructure
Queue operationsQueue operations activateactivate freezefreeze disabledisable closeclose
Printer operationsPrinter operations locklock unlockunlock
View system log filesView system log files instruction server logsinstruction server logs file server logsfile server logs trigger server logstrigger server logs
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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administrator – 1administrator – 1
COSCOSprintprint functions functionsadministrator – 1administrator – 1
System parametersSystem parameters system propertiessystem properties global informationglobal information node managementnode management
Queue configurationQueue configuration maintain – add, change, removemaintain – add, change, remove
Printer configurationPrinter configuration maintain – add, change, removemaintain – add, change, remove assign/re-assign to queuesassign/re-assign to queues
Format managementFormat management maintain – add, change, removemaintain – add, change, remove
Default attribute set managementDefault attribute set management maintain – add, change, removemaintain – add, change, remove manage locksmanage locks..
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
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administrator – 2administrator – 2
COSCOSprintprint functions functionsadministrator – 2administrator – 2
COSCOSprintprint users users maintain - add, change, removemaintain - add, change, remove
User classesUser classes maintain - add, change, removemaintain - add, change, remove
Resource capabilitiesResource capabilities maintain - add, change, removemaintain - add, change, remove
Interface capabilitiesInterface capabilities view onlyview only
T h e s y s t e m s m a n a g e m e n t s p e c i a l i s t s
© 2004, Open Systems Management, Inc. (OSM) Slide 34 / 37
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COSCOSprintprint KM for PATROL KM for PATROL
COSCOSprintprint options optionsCOSCOSprintprint KM for PATROL KM for PATROL
COSCOSprintprint reports all alarms up reports all alarms up into the PATROL consoleinto the PATROL console
COSCOSprintprint functions may be functions may beinitiated from the PATROLinitiated from the PATROLdesktopdesktop
The COSThe COSprintprint KM delivers KM deliversa PATROL look and feela PATROL look and feel
COSCOSprintprint is “Certified for is “Certified for PATROL” at board level - PATROL” at board level - the highest level of certi-the highest level of certi-fication availablefication available
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SAP R/3 integrationSAP R/3 integration
COSCOSprintprint options optionsSAP R/3 integrationSAP R/3 integration
A fully engineered integration with SAP A fully engineered integration with SAP R/3R/3
manage SAP R/3 print jobsmanage SAP R/3 print jobs monitor SAP R/3 print jobsmonitor SAP R/3 print jobs
BAPI certified under the SAP BAPI certified under the SAP Complementary Software ProgramComplementary Software Program
Accepts print jobs from both the R/3 Accepts print jobs from both the R/3 spool work process and from the spool work process and from the Output Management System Output Management System interface BC-XOMinterface BC-XOM
Supports the use of all COSSupports the use of all COSprintprint’s ’s print control and management print control and management features from within SAP R/3features from within SAP R/3..
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part of the full service package from OSMpart of the full service package from OSM
Consultancy servicesConsultancy servicespart of the full service package from OSMpart of the full service package from OSM
COSCOSprintprint may be installed by the customer may be installed by the customer
A full range of services is available from OSMA full range of services is available from OSM Pre-sales support & consultancyPre-sales support & consultancy Product installation and configurationProduct installation and configuration On-site trainingOn-site training Public (scheduled) trainingPublic (scheduled) training Software support and maintenanceSoftware support and maintenance
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Sun SolarisSun Solaris
Solaris for IntelSolaris for Intel
HP-UXHP-UX
IBM AIXIBM AIX
HP Compaq Tru64HP Compaq Tru64
LinuxLinux
and other variants of UNIX by requestand other variants of UNIX by request
COSCOSprintprint runs on . . . runs on . . .COSCOSprintprint runs on . . . runs on . . .
agent only:
MS Windows NT4
MS Windows 2000
MS Windows XP
MS Windows 2003
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COSCOSprintprintCOSCOSprintprint
The endThe end
Thanks for your attention!Thanks for your attention!