© 2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 1 WSCA Quarterly Sales Reporting Process Cisco U.S. Public Sector Contracts Management

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 2 Agenda WSCA Reporting Process Highlights Key Reporting and Contract Admin Fee Reminders Inaccurate Report Process Report Template Report Template Example Report Submission Process Cisco Immix Web Portal Common Reporting Issues & FAQs Open Floor for Partner Questions Back up Slides Reference, Cisco.com WSCA Website, Invoicing, and WSCA State Contracts Overview

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 3 WSCA Reporting Process Highlights Report Submission Process Submit reports via the Cisco Public Sector Contract Sales Reporting Web Portal: https://pos.immixgroup.com/IGCISCO https://pos.immixgroup.com/IGCISCO Report Template Download the report template from the Web Portal (https://pos.immixgroup.com/IGCISCO ).Web Portal Report Due Dates Reports are due 15 calendar days following the end of a calendar quarter: Cal. Qtr Reporting Period-Date Range Report Due Date Q1 January 1 through March 31 April 15 th Q2 April 1 through June 30 July 15 th Q3 July 1 through September 30 October 15 th Q4 October 1 through December 31 January 15 th $0 No Sales to Report Do NOT complete a report template, but you MUST log into the Web Portal to submit $0 No Sales for the quarter. Authorized IronPort Resellers ONLY Submit a separate report file for IronPort Quarterly Sales using the same report template.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 4 Quarterly Sales Volume Reporting & WSCA and State Fee Remittance Process Partner submits WSCA Report via Web Portal by due date Partner receives an Invoice for the WSCA & State fees via email from CISCO with Payment Terms of Pay Immediately Upon Receipt Partner submits payment for the invoiced WSCA (0.5%) & State fee (if applicable) amount to CISCO Cisco reviews Partner quarterly reports and notifies WSCA and each State when consolidated report is available on Web Portal Cisco aggregates WSCA and State Fees collected from Partners and sends one (1) check payment to WSCA and one (1) check payment to State (as applicable) Partner prepares WSCA Quarterly Sales Volume Report

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 5 Key Reporting and Contract Admin Fee Reminders Which Sales Transactions to Report All orders placed by Authorized Purchasers using the WSCA contract in their State; AND All sales for which a purchase order has been received and accepted during the reporting interval; Any order(s) placed as a result of Partner being awarded the deal based on a mini bid (i.e. solicitation for quotes) or mini RFP that leverages the Ts &Cs of the WSCA contract or piggybacks off of it; or Any order(s) placed as result of Partner being awarded a deal based on a full blown RFP that leverages the Ts & Cs of the WSCA contract or piggybacks off of it. NOTE: Any orders which a customers PO has been accepted by the Partner AND order has been placed with Cisco or Disti must be reported. If order has not YET been placed with Cisco or Disti, report order in future reporting period when order has been placed with Cisco or Disti. It is not necessary to report $0 configured minor line items if it is part of a major line priced SKU. It is the Partners responsibility to verify with the Authorized Purchaser if the order does NOT clearly identify that the order is being placed through WSCA. Underreporting is grounds for removal from the WSCA Contract.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 6 Key Reporting and Contract Admin Fee Reminders Contract Administrative Fees Pursuant to Partners U.S. Public Sector Subcontract/Supplement (USPSS), Partners are responsible for the following administrative fees based on the invoiced amounts to Authorized Purchasers (adjusted for credits): WSCA Administrative Fee (0.5% of Net Purchase Price) State Administrative Fee (if applicable) See Below StateFeeStateFeeStateFeeStateFeeStateFee AK N/A HI N/A MT N/A SD N/A WY N/A CA1%IA1%NJ N/A UT1% DC N/A ID1.25%NV N/A WA.5% DE N/A KY N/A OR.5%WI N/A Payment Due Date Pursuant to Partners USPSS, payment for WSCA & State Fees are due: Immediately Upon Receipt of Invoice. Invoices will be sent from email address [email protected]. [email protected]

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 7 Inaccurate Report and Contract Administrative Fee Process Process to Address Inaccurate Reports Submitted Quarterly Reports may only be submitted once. If a Partner needs to resubmit a report for any reason BEFORE the report deadline, you MUST perform the following steps: 1.Email the Cisco Contract Administrator: [email protected] to request approval to resubmit the report. Partner MUST provide a justification for the requested resubmission and contact information of the person who can answer questions that Cisco may have regarding Partners [email protected] 2.Cisco will review the email request and advise Partner if the request is approved. 3.If approved, Cisco will grant Partner the ability to resubmit the report via the Web Portal. 4.Resubmitted report will be reviewed by Cisco and may be rejected if any issues are found. NOTE: If a Partner needs to resubmit a report AFTER the report deadline, the Partner is subject to the following: Cisco will notify WSCA and the State and jointly determine a correction process. Partner may be required to correct inaccurate sales data in the NEXT quarters sales volume report submission: Missing sales add to next quarters report as a normal transaction Unauthorized contract sales add to next quarters report as a credit transaction

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 9 Report Template Header Section Header Section (Rows 1-8): Do this first! Fill in the blue highlighted rows with your Partner information. Drop Down List (Rows 2 & 4 ONLY): Select from available selections to populate State and Quarter-End Date fields.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 10 Partner Name (row 1): Partner/Reseller Full Legal Company Name State (row 2): Select from Drop-Down List the US State the sales data being reported is in reference to Contract ID (row 3): US State Prime Contract Number. This is the prime contract between the State and Cisco. WSCA Contract Number is AR-233. Use the state/PA ID# table below to determine the Contract ID that you should enter (see slide notes for details) Quarter-End Date (row 4): Select from Drop-Down List Quarter-end date of the sales data being reported Contact Name (row 5): Partner/Reseller Company Contact Persons Name Contact Phone (row 6): Partner/Reseller Company Contact Persons Phone # Contact Email (row 7): Partner/Reseller Company Contact Persons Email Partner PO# for Cisco Fee Invoicing (row 8): Cisco will invoice Partner for WSCA.5% fee + State fee (if applicable). Enter Partners Purchase Order Number that will be used to pay the Cisco Invoice for the Contract Admin Fees. Enter placeholder PO# if not available. (ex. CiscoWSCANJQ1CY11) Report Template Header Section Definition of Fields StatePA ID#StatePA ID#StatePA ID#StatePA ID# AKAR-233IAAR-233NVAR-233WI11-20664-001 CA7-08-70-13IDPADD1070OR8605WYAR-233 DCDCTO-2010-C-0002KYMA 758 1100000707SD15287 DEGSS09579DATACOMMV01MTAR-233UTAR-233 HIAR-233NJ73979WAT10-MST-325

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 11 Detail Section (Columns B Q): Start populating data only after completing the Header Section. Begin at row 11 and work your way right to complete each detail row. One row for each SKU. Do not skip any rows. Report Template Detail Section Spreadsheet Message (Column A): If any detail section cell is blank or is identified to have a problem, a descriptive error message will appear in the Spreadsheet Message column for the applicable row.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 12 Report Template Detail Section Definition of Fields Report any orders which a customers PO has been accepted by the Partner AND order has been placed with Cisco or Disti must be reported. If order has not YET been placed with Cisco or Disti, report order in future reporting period when order has been placed with Cisco or Disti. It is not necessary to report $0 configured minor line items if it is part of a major line priced SKU. Cisco Sales Order or Transaction ID (column B): Ciscos Sales Order Number if the order went direct -OR- the Transaction ID if the order went through distribution. Partner PO # (To Cisco or Disti) (column C): Partners Purchase Order Number associated with the order submitted to Cisco/Distributor. Partner PO Date (To Cisco or Disti) (column D): Date of Partners Purchase Order associated with the order submitted to Cisco/Distributor. Purchasing Entity's PO Number (column G): Purchasing Entitys purchase order number placed with Partner. Purchasing Entity's PO Date (column H): Date of Purchasing Entitys purchase order number placed with Partner. Date Fields should be formatted as MM/DD/YYYY Example: 01/01/2011

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 13 There may be orders where Partners Invoice to customer may not have been generated YET by the report submission date, for a variety of timing reasons. If this is the case, do the following: 1.Enter TBD for Invoice ID #. 2.Enter the last date of Reporting Period for Invoice Date. IMPORTANT NOTE: Partner may be required to provide the actual Invoice number AFTER the report submission for audit purposes or upon request from the Contract Administrator(s) and/or Cisco. Partner to Purchasing Entity's Invoice Number for Transaction (column E): Partner's invoice number to the Purchasing Entity associated to the order. Enter TBD if invoice has not been generated and sent to the Purchasing Entity yet. Partner to Purchasing Entity's Invoice Date for Transaction (column F): Date of Partner's invoice number to the Purchasing Entity associated to the order. If invoice has not been generated and sent to Purchasing Entity YET, enter last date of Reporting Period. Ex. Q1CY11 enter 03/31/2011. Report Template Detail Section Definition of Fields Report any orders which a customers PO has been accepted by the Partner AND order has been placed with Cisco or Disti.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 14 Columns I-K Purchasing Entity Type (column I): Select from Drop-Down List the type of Purchasing Public Sector Entity associated to the order Gov-State Gov-County Gov-Local Edu-K-12 Edu-HE 2 yr Edu-HE 4 yr Edu-Private Non-Profit American Indian Tribes Purchasing Entity Name (column J): Purchasing Public Sector Entity's name as shown on order placed with Partner Purchasing Entity Bill-To Address (column K): Purchasing Public Sector Entity's full Bill-To (Billing) address: Address Line 1 City, State and Zip Code Report Template Detail Section Definition of Fields

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 15 Detail Section (Columns B-Q): Sales Volume. Sales Types include: Product, Service, and Basic Installation & Configuration (BI&C) Service. Only one SKU may be reported on each row. Report Template Detail Section Basic Install & Config is only available in SELECT WSCA States.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 16 Type of Sale: Product, Service, or Basic Install & Config (P or S or B) (column L): Select from Drop-Down List the type of sale Product Select P Service Select S Basic Installation & Configuration (BI&C) Service Select B Product/Service SKU OR "Basic Install & Config" (column M): Enter the EXACT SKU for Product/Service per the published Pricelist OR for BI&C, enter Basic Install & Config. Refer to the current pricelist posted on the WSCA website Product/Service Description OR "Basic Install & Config" (column N): Enter the EXACT Description for Product/Service per the published Pricelist OR for BI&C, enter Basic Install & Config. Refer to the current pricelist posted on the WSCA website Prod/Srvc Qty OR BI&C Hours (column O): Actual quantity for each Product/Service SKU OR Total number of Basic Install & Config Hours Product/Service List Price OR BI&C Hourly Rate(column P): Current List Price for each Product/Service SKU OR Partners Basic Install & Config Hourly Rate Refer to the current pricelist posted on the WSCA website Product/ Service Discount % (column Q): Actual discount percentage for each Product or Service SKU. Enter 0% for Basic Install & Config. Report Template Detail Section Definition of Fields Basic Install & Config is only available in SELECT WSCA States.

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 17 Pricelist For Product/Service SKU, Product/Service Description & Product/Service List Price (Columns M, N & P), Partners are REQUIRED to refer to the current pricelist posted on the Cisco.com WSCA website: WSCA Cisco Pricelist (including Basic Maintenance for e-Rate): http://www.cisco.com/web/strategy/government/wsca/states/price_list.html http://www.cisco.com/web/strategy/government/wsca/states/price_list.html WSCA IronPort Pricelist: http://www.cisco.com/web/strategy/government/wsca/states/ironport_price_list.html The pricelist posted on the WSCA website is the sole source of state approved contract pricing information that MUST be utilized when supplying product and service price quotes to WSCA Authorized Purchasers. No other source may be used. Basic Installation & Configuration Service Availability Limited Partner Professional Services: Certified and Technical Project Management, Implementation Engineering, Site Survey, High Level Design Review, Staging, Global Implementation Capability, Configuration Development, Knowledge Transfer and Detailed Documentation Resources & Information for Detail Section StateBI&CStateBI&CStateBI&CStateBI&CStateBI&C AKNoHINoMTYesSDNoWYNo CANoIANoNJYesUTYes DCYesIDYesNVNoWANo DEYesKYYesORNoWIYes

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 19 All fee amounts in these columns AUTOMATICALLY calculate once all sales volume data is input. Product/Service/BI&C Net Amount (column R): This column calculates the Net Purchase Price based on reported items Quantity, List Price, and Discount % entered in columns O-Q. Contract Admin Fee Amount (column S): This is the WSCA Contract administrative fee due and payable to WSCA. The fee is based on 0.5% of the Net Purchase Price (column R). State Admin Fee Amount (column T): IF APPLICABLE, this is the State Administrative fee due and payable to the Participating State if they impose an administrative fee on WSCA sales activity. The fee amount varies by state and is based on a percentage of the Net Purchase Price (column R), per the table below. Report Template Detail Section Definition of Fields StateFeeStateFeeStateFeeStateFeeStateFee AK N/A HI N/A MT N/A SD N/A WY N/A CA1%IA1%NJ N/A UT1% DC N/A ID1.25%NV N/A WA.5% DE N/A KY N/A OR.5%WI N/A

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 20 Auto Format Rows Button: Will wrap text and adjust column width and row height Add 10 Blank Rows Button: This adds 10 additional rows to the bottom of your spreadsheet to add more sales data Report Template Formatting & Adding Rows Allow Excel to enable macros if security warning appears

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 21 Do NOT complete a report template, but you MUST log into the Web Portal to submit $0 No Sales for the quarter. Download the report template from the Web PortalWeb Portal Complete the Header Section (rows 1 to 8) first. Manual entry for the Detail Section (columns B-Q) begins at row 11. Each row in the Detail Section MUST be populated with data for columns B to Q. Each row in the Detail Section must include sales volume data for only one (1) SKU. Each Product/Service SKU (column M) entry must match the Type of Sale (column L) indicated. For example, when reporting S in column L for Service, Product ID in column M must begin with a Service prefix such as CON-. Use the Auto Format Rows macro button to resize columns/rows and wrap text within a cell. Use the Add 10 Blank Rows macro button to add additional rows to the bottom of the spreadsheet. Cisco.com WSCA Website URL (to access WSCA Price Lists): http://www.cisco.com/web/strategy/government/wsca/index.html http://www.cisco.com/web/strategy/government/wsca/index.html For general questions regarding the WSCA contract, please email Cisco CMO at [email protected] [email protected] Report Template SUMMARY

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 25 Allowable Exception Entries: Enter Signed SOW, Signed Quote or P-Card with additional details where available Report Template Header Section - Example Cisco Sales Order or Transaction ID not generated yet: Enter TBD* Invoice # not generated yet: Enter TBD* in Col E and the last day of the quarter in Col F Cisco Sales Order or Transaction ID not retained in Partners records: Enter N/R* Basic Installation and Configuration Services which do not have a Cisco Sales Order or Transaction ID or Partner PO # To Cisco or Disti: Enter N/A NO other exception entries are allowed without Cisco pre-approval

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 26 Row with empty column: On row 16, the description field is blank. Report Template Detail Section - Example Type of Sale & SKU mismatch: On rows 12 & 13, the type of sale (column L) does NOT match the SKU (column M) Trade-In: On row 17, enter TRADE-IN preceding the SKU description. Enter the trade-in net amount as a negative amount and 0% discount. In the following row, enter the new purchase associated to the preceding Trade-In.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 27 Detail Error Messages: If any detail section cell is blank or identified to have a problem, a descriptive error message will appear in the Spreadsheet Message column. General Error Message: The error below appears whenever there are any errors detected and reported in the Spreadsheet Message column. Report Template Detail Section - Example Do NOT submit report with ERRORS correct all errors prior to submission.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 28 Clearing the Errors: On row 13, corrected Type of sale to P to match Product SKU. On row 14, corrected Type of sale to S to Service SKU. On row 16, populated column N with the correct SKU description. Report Template Detail Section - Example

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 29 Spreadsheet Messages column & General Error Message on Row 9: Errors have been eliminated. Some Cells May be difficult to Read: Cells with longer values are cut off and need to be formatted. Report Template Detail Section - Example

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 30 Auto Format Rows: Click the macro button to reformat the cells. If you run out of empty rows, Click Add 10 Blank Rows button: This adds 10 lines to the bottom of your spreadsheet. Report Template Detail Section - Example Allow Excel to enable macros if security warning appears

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 32 Cisco Public Sector Contract Sales Reporting Web Portal URL: https://pos.immixgroup.com/IGCISCO/ https://pos.immixgroup.com/IGCISCO/ If you are reporting $0 No Sales for the quarter, Do NOT complete a report template, but you MUST log into the Web Portal to submit $0 No Sales for the quarter. If you are reporting WSCA sales volume for the quarter, review the report for accuracy and save your completed report file. Proceed to the Web Portal to upload and submit your report file. For any Reporting Web Portal related questions, please email [email protected] [email protected] Web Portal Functionality: Log-In User Profile Partner Profile Contract Partner Profile Download Reporting Template $0 No Sales Report Quarterly Sales Volume Report Submission Partner Submission Status Report Report Submission Process

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 33 Web Portal: Log-In Click the Log In link on top right corner Enter Username and Password Click Log In If you forgot your username or password, enter your email address then click either Send me my Username or Reset my Password button. Training Materials & FAQs (no login req)

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 34 Web Portal: User Profile Update any user profile information, except Username Change Password Click Save once changes are input Click your Username link to update profile

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 36 Web Portal: Contract Partner Profiles To view Contract Partner Profile, click Contract Partner Profiles on the left navigation column. Click on the pencil icon to view and/or edit that specific Contract Partner profile. Only contracts and manufacturers specific to the Partner company will be displayed on this screen. Some Partners may see only one option, whereas other Partners who are authorized on several contracts for different manufacturers will see multiple options as exemplified above.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 37 Web Portal: Contract Partner Profiles Some fields are READ-ONLY. To update the read-only information, contact your Cisco Contract Manager. Partner Contacts may be updated by selecting the appropriate contact tab and editing the open text fields.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 38 Web Portal: Download Reporting Template To download a copy of the Reporting Template, click Download Reporting Templates on the left navigation column. Click on the Spreadsheet Icon image to download the template file Save the file to your computer hard drive Version and date is indicated below template link. Current version must be used, old versions will be rejected by Web Portal.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 39 Web Portal: Upload POS Data NO SALES Complete all fields and Click the checkbox for No Sales before clicking Submit Click Confirm to officially submit a No Sales Report. Failure to confirm will result in NO submission Verify the below confirmation message is received. If you do not get the confirmation message, the report was NOT submitted successfully. To upload No Sales, click Upload POS Data on the left navigation column.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 40 Web Portal: Upload POS Data SALES Browse and select the completed report file saved on your computers hard drive On the report file, ensure: The most recent version template is used. Rows 1-8 are completed filled out ACCURATELY There are NO blank cells that are required fields or NO skipped rows All Date related cells contains a valid date in the required date format The Purchasing Entity Type accurately corresponds to the Purchasing Entity The Purchasing Entity Bill To Address contains a FULL address incl. City, State & Zip Code Type of Sale accurately corresponds to the SKU S for Service and P for Products Total Amounts are accurately calculated SKU & Description MATCH EXACTLY to the posted WSCA Price List Files on the WSCA website To upload a Sales Report, click Upload POS Data on the left navigation column.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 41 Web Portal: Data Validation The Web Portal performs several data validation checks and will prevent upload and submission of the report file if errors are found. Detailed descriptions of the errors will be identified either at the top of the screen in a red banner or below the submit button. Errors below the submit button will indicate the specific row and description of the error. Errors must be fixed in order to submit file successfully. For assistance with these errors, please email [email protected][email protected]

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 42 Web Portal: Upload POS Data SALES A summary of the report will appear, including the number of data records, summary of product, service and basic install totals, and grand total amounts. Click Confirm to officially submit the Sales Report. Failure to confirm will result in NO submission Verify the below confirmation message is received. If you do not get the confirmation message, the report was NOT submitted successfully.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 43 Web Portal: Partner Submission Status To view status of a submitted report, click Partner Submission Status on the left navigation column. Status may be in either Submitted, Rejected, or Approved Status. Cisco will notify Partners if a report is rejected due to errors or issues. Partners are required to correct the errors before the report due date, otherwise the report will be considered late and the report delinquency will be noted for performance reviews.

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 44 Web Portal: Email Confirmation An Email confirmation is sent to the user when the report is successfully submitted in the web portal. If you do NOT receive an email confirmation, the report was not successfully submitted.

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 46 Incorrect State (row 2): Select from Drop-Down List the CORRECT US State the sales data being reported is in reference to The correct State must be selected for the administrative fees to be calculated correctly. Incorrect Quarter-End Date (row 4): Select from Drop-Down List the CORRECT Quarter-end date of the sales data being reported Blank Partner PO# for Cisco Fee Invoicing (row 8): Do NOT leave BLANK. Enter Partners Purchase Order Number that will be used to pay the Cisco Invoice for the Contract Admin Fees. Enter placeholder PO# if not available. (ex. CiscoWSCANJQ1CY11) Invalid Cisco Sales Order or Transaction ID (column B): Enter a VALID Cisco Sales Order Number if the order was placed directly with Cisco -OR- the Transaction ID if the order was placed with distribution. If the order is for Basic Install & Configuration (BI&C), enter N/A in column B. If your companys internal systems does not retain the SO or ID, Please enter N/R in column B. In event of an audit, Partner may be required to provide this information. If the order has been placed with Cisco or Disti, but the SO or ID has not yet been generated, enter TBD. Only a valid SO, valid ID, N/A, N/R, or TBD will be accepted in this field. Invalid Purchasing Entity's PO Number (column G): Enter a VALID Purchasing Entitys purchase order number placed with Partner or Signed SOW, Signed Quote or P-Card with additional details where available (Quote #, Confirmation # of P-Card, etc.) Incomplete Purchasing Entity Bill-To Address (column K): Purchasing Public Sector Entity's FULL Bill-To (Billing) address: Address Line 1 City, State and Zip Code Common WSCA Reporting Errors

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 47 Invalid Product or Service SKU (column M): Enter the EXACT Product or Service SKU per the published WSCA Pricelist: http://www.cisco.com/web/strategy/government/wsca/states/price_list.html http://www.cisco.com/web/strategy/government/wsca/states/price_list.html Invalid Product or Service Description (column N): Enter the EXACT Description associated to the Product or Service SKU per the published WSCA Pricelist: http://www.cisco.com/web/strategy/government/wsca/states/price_list.html http://www.cisco.com/web/strategy/government/wsca/states/price_list.html Out of Scope Sales: WSCA excludes the sale of video conferencing and Partner branded services (i.e. cobranded services and Partner branded). The pricelist posted on the WSCA website contains only WSCA authorized SKUs and MUST be utilized when supplying product and service price quotes to WSCA Authorized Purchasers. No other source may be used. Out of scope sales places a Partner at risk for removal of the contract. Auto fill: Using auto fill when copying down rows may inadvertently result in ascending numerical values. This is commonly done on Bill to Address (zip code) & PO Number columns. Errors on Report (Row 9 & Column A): Ensure that Row 9 and Column A do not contain any error messages. If row 9 has an error message, details of the error of the applicable row can be found in column A. Only LIMITED error checking is performed in Column A. Additional limited error checking is conducted upon submission in the Web Portal. Excel File and Web Portal error checking does NOT include errors mentioned above. TBD in Date Fields: Values in the date field must be in date format (MM/DD/YYYY). Enter the last date of the applicable Reporting Period for any TBD Invoices or POs. Partner PO Date (To Cisco or Disti) (column D) Partner to Purchasing Entity's Invoice Date for Transaction (column F) Purchasing Entity's PO Date (column H) Common WSCA Reporting Errors - continued

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 48 WSCA FAQs Q: What types of sales transactions should be reported? A: 1) All orders placed by Authorized Purchasers using the WSCA vehicle in their State AND All sales for which a purchase order has been received and accepted during the reporting interval. 2) Any order placed as a result of Partner being awarded the deal based on a mini bid (i.e. solicitation for quotes) or mini RFP. 3) Any order(s) placed as result of Partner being awarded the opportunity based on a full blown RFP that leverages the terms and conditions of the WSCA contract and piggybacks off of it. It is the Partners responsibility to verify with the Authorized Purchaser if the order does NOT clearly state that the order is being placed through WSCA. Under reporting is grounds for removal from the WSCA Contract. Q: What if I cant find the SKU on the posted WSCA Price List? A: 1) The SKU may be out of scope of the WSCA contract. WSCA excludes the sale of video conferencing and Partner branded services (i.e. cobranded services and Partner branded). 2) If you are certain the SKU is in scope, please email the SKUs you are not able to locate to [email protected]@external.cisco.com Q: What if the Invoice to customer has not been generated yet? A: Please enter TBD if invoice has not been generated and sent to the Purchasing Entity yet. Enter the last date of the applicable Reporting Period for any TBD Invoices in column F. Q: What is the Transaction ID? A: A transaction ID is the order confirmation number if the order went through distribution. Cisco will accept any type of identification number that will enable the tracking of the order through the distributor. This may include a Disti invoice number, sales order number, order confirmation number, order identification number, etc. Q: What if I dont have a Transaction ID from distribution? A: If your company does not retain the ID# in your internal systems AND you cannot obtain it from the Distributor, please enter N/R in column B. In event of an audit, Partner may be required to provide this information. Q: What do I put in the Partner PO# for invoicing cell in the header section (row 8)? A: Enter Partners Purchase Order Number that will be used to pay the Cisco Invoice for the WSCA Contract Admin Fees (and State Admin Fee if applicable). Enter placeholder PO# if not available. (ex. CiscoWSCANJQ1CY11) Q: What is a "Purchasing Entity? A: The Purchasing Entity is the Authorized Purchaser (End Customer), as defined by the WSCA Master Agreement and/or WSCA Participating Addendum of each State, who placed the order with the Partner. Refer to those contracts for a detailed definition of Authorized Purchasers in any particular WSCA State. More FAQs are posted on the Immix Web Portal https://pos.immixgroup.com/IGCISCO/Pages/FAQ.aspx

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 49 WSCA FAQs continued Q: Can I copy and paste data? A: Yes, but please make sure to Paste Values otherwise errors and formatting issues will occur on the file. Use caution when using copy and paste as you are contractually obligated to submit accurate reports which may be subject to audit by Cisco, WSCA or the State. Q: What if I cant update the cell contents after I enter data? A: You may be using an old template version. Download the current version template from the Immix Web Portal. If you have verified your template version and are still having issues. Please email [email protected]@external.cisco.com Q: Why arent the macro buttons working? A: Please make sure macros are enabled. Excel by default disables macros. Please visit http://office.microsoft.com/en-us/help/enable-or-disable-macros-in-office-documents-HA010031071.aspx for detailed instructions on how to enable macros. http://office.microsoft.com/en-us/help/enable-or-disable-macros-in-office-documents-HA010031071.aspx Q: I filled in all the rows, but have more sales to enter. How do I add additional rows? A: Click the Add Ten Blank Rows button at the top of the file. Please make sure Macros are enabled. A: I cannot see all the data I entered in the cell. How can I expand the cell width? A: Use the auto format rows to reformat the entire sheet so all data is visible. Please make sure Macros are enabled. Q: Where can I access the current Cisco WSCA pricelist for any current Cisco WSCA Participating State except for the State of Washington? A: WSCA Pricelist (except WSCA WA) URL: http://www.cisco.com/web/strategy/government/wsca/states/price_list.html. http://www.cisco.com/web/strategy/government/wsca/states/price_list.html Q: Where can I access the current Cisco WSCA pricelist for the State of Washington? A: WSCA Washington Pricelist URL: http://www.cisco.com/web/strategy/government/wsca/states/washington/price_list.html http://www.cisco.com/web/strategy/government/wsca/states/washington/price_list.html Q: I am no longer the reporting contact. How do I stop receiving the report reminder emails? A: 1) Log into the Web Portal and change the reporting contact under the Contract Partner Profiles Link. 2) Contact your Cisco WSCA Contract Manager and send an updated Partner Info Form with the changes. More FAQs are posted on the Immix Web Portal https://pos.immixgroup.com/IGCISCO/Pages/FAQ.aspx

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 50 Cisco will be implementing further comprehensive AUDITS of previously submitted and future Partner Reports, which will include, but are not limited to, verifying the following: SKUs submitted in reports EXACTLY match SKUs published on the WSCA Price List. SKUs not published on the WSCA Price List are deemed out of scope. Out of scope sales places a Partner at risk for removal from the contract. List price submitted in reports EXACTLY match SKUs List Price published on the corresponding monthly WSCA Price List per the date of the Purchasing Entitys PO. Discount offered to Purchasing Entity matches or exceeds the discount indicated in the executed WSCA Discount Letter. Discounts below those indicated in the Discount Letter places Partner at risk for removal from the contract. WSCA Quarterly Sales Volume Report sales data will be compared against Cisco Bookings Reports to verify if Partners are under reporting. Under reporting is grounds for removal from the WSCA Contract. Audits

2006 Cisco Systems, Inc. All rights reserved.Cisco Confidential 53 Reference WSCA Contract Help Mailer: [email protected]@external.cisco.com Request Access to WSCA website; help with reporting; questions related to WSCA contracts WSCA Reporting Mailer: [email protected][email protected] Send Proof of Payment Cisco.com WSCA Home Page: http://www.cisco.com/web/strategy/government/wsca/index.htmlhttp://www.cisco.com/web/strategy/government/wsca/index.html WSCA Pricelist - except WSCA WA (restricted access): http://www.cisco.com/web/strategy/government/wsca/states/price_list.html. http://www.cisco.com/web/strategy/government/wsca/states/price_list.html WSCA Washington Pricelist (restricted access) : http://www.cisco.com/web/strategy/government/wsca/states/washington/price_list.html http://www.cisco.com/web/strategy/government/wsca/states/washington/price_list.html WSCA website: www.aboutwsca.orgwww.aboutwsca.org Cisco Immix Public Sector Contract Sales Reporting Web Portal (restricted access): https://pos.immixgroup.com/IGCISCO https://pos.immixgroup.com/IGCISCO WSCA Cisco Contract Manager: Gigi Feril Phone: (408) 424-0712 Fax: (408) 608-1729 email: [email protected]@cisco.com Cisco Escalations Manager: Mimi Nguyen Phone: (408) 527-2627 email: [email protected]@cisco.com

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 54 Cisco.com WSCA Website URL: http://www.cisco.com/web/strategy/government/wsca/index.html http://www.cisco.com/web/strategy/government/wsca/index.html Partner must request AND be granted access by Cisco to the WSCA Website: Send an email with the following information to [email protected]:[email protected] 1. First and last name 2. Email address 3. Job title 4. Company 5. Cisco.com userid 6. WSCA State Pages requesting access to For Product/Service SKU, Product/Service Description & Product/Service List Price (Columns M, N & P), Partners are REQUIRED to refer to the current pricelist posted on the Cisco.com WSCA website (refer to the applicable Participating WSCA State): WSCA Cisco Pricelist: http://www.cisco.com/web/strategy/government/wsca/states/price_list.htmlhttp://www.cisco.com/web/strategy/government/wsca/states/price_list.html WSCA IronPort Pricelist: http://www.cisco.com/web/strategy/government/wsca/states/ironport_price_list.htmlhttp://www.cisco.com/web/strategy/government/wsca/states/ironport_price_list.html The pricelist posted on the WSCA website is the sole source of state approved contract pricing information that MUST be utilized when supplying product and service price quotes to WSCA Authorized Purchasers. No other source may be used. Cisco.com WSCA Website

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 55 Partner Invoiced for WSCA and State (if applicable) Fees: Once ALL Partner WSCA Quarterly Reports are submitted & reviewed, Partner invoices are generated for the WSCA and State Fee due to the WSCA Contract Administrator (Utah) and the State. Partner Invoice Terms: An invoice for the WSCA and State fee is emailed to the Partner with Terms: Payment Due Immediately Upon Receipt. Invoices will be sent from Cisco email address [email protected]. [email protected] FAILURE to provide payment within 30 days of invoice date will place your company in DELINQUENT status and may result in SUSPENSION or TERMINATION from the contract. Delinquencies are tracked and included in annual Partner performance evaluations. Invoice # Reference on Payment: Pursuant to Partners USPSS, Partners are REQUIRED to reference Ciscos Invoice # on the payment. This will ensure accurate posting and reconciliation to the invoice. Payable to: Make administrative fee payment payable to Cisco Systems, Inc. Proof of Payment: Pursuant to Partners USPSS, Partners are REQUIRED to electronically provide Cisco with Proof of Payment. Obtain a PDF copy of the physical check OR electronic payment details (ACH/wire transfer) Email Proof of Payment to the WSCA Reporting alias email address: [email protected] [email protected] FAILURE to provide proof of payment will place your company in NON-COMPLIANT status and may result in SUSPENSION or TERMINATION from the contract. Non- Compliance is tracked and included in annual Partner performance evaluations. WSCA and State Administrative Fee Invoice & Payment

2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 56 Contract Administrative Fee Payment Remittance Process Payment Delivery Options: Preferred method is ACH/bank wire transfer. Physical checks must be sent by certified mail, return receipt requested. *Refer to Ciscos invoice to determine which Cisco remittance address your check payment should be sent to. Physical Address to overnight checks to: Cisco Systems, Inc. File #165901 1455 Market Street, 21st Floor San Francisco, CA 94103 Automated Clearing House (ACH) Network Bank Wire TransferPhysical Check Payment* Bank: Bank of America Address: Domestic Money Transfer 38 1850 Gateway Blvd. Concord, CA 94520 ABA Number: 121-000-358 Account Number: 12338-57430 Beneficiary: Cisco Systems Inc. WIFT Address: BOFAUS6S Telex: MC167652 Bank: Bank of America Address: 100 West 33rd Street NY, NY 10001 Routing/Transit ABA Number: 026009593 Account Number: 1233857430 CHIPS Address (if applicable): 0959 SWIFT Address (if applicable): BOFAUS3N A) Cisco Systems, Inc. PO BOX 91232 Chicago, IL 60693-1232 B) Cisco Systems, Inc. PO Box 61000, Dept 165901 San Francisco, CA 94161- 0001 C) Cisco Systems, Inc., PO Box 406316 Atlanta, GA 30384-6316 Reference Ciscos Invoice # on payment & Submit Proof of Payment to [email protected]

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 58 WSCA Master Agreement #AR-233 Contract Name: WSCA Cisco Networking Communications & Maintenance Master Agreement AR-233 Term: 10/1/2007 to 5/31/2014 (no renewals remaining) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), includes Ironport and WebEx and basic install and config services by Partners (labor rates). Does NOT include video conferencing & Partner Branded services Discounts (Base/Minimum): 35% off Products 10% off 1-yr. SMARTnet Services 17% off 3-yr. (pre-paid commit) SMARTnet Services 10% off Professional Services/AS/Training NOTE: Partners may offer additional, incremental discounts under each Participating State Sales Volume Reports: Quarterly Admin Fee to WSCA Utah: 0.5% of net sales Procurement: Authorized Partners (accept/process orders & invoice customers directly) Ordering Procedure : The Master Agreement Number AR-233 and the Participating Addendum Number, if any, must be shown on all ordering documents issued against this agreement. Cisco.com Website URL: http://www.cisco.com/web/strategy/government/wsca/index.htmlhttp://www.cisco.com/web/strategy/government/wsca/index.html WSCA Utah Website URL: http://www.aboutwsca.org/content.cfm/id/wsca_ciscohttp://www.aboutwsca.org/content.cfm/id/wsca_cisco

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 59 WSCA Alaska PA #AR-233 Term: 10/21/2009 to 5/31/2014 (coterminous with Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) Participating Addendum: http://www.cisco.com/web/strategy/government/wsca/states/alaska/docs/Alaska_WSCA_Participating_Addendum.pdf http://www.cisco.com/web/strategy/government/wsca/states/alaska/docs/Alaska_WSCA_Participating_Addendum.pdf Authorized Purchasers: Entities entitled to make purchases under this Agreement include the University of Alaska, cities, towns, boroughs, municipalities or any subdivisions of municipalities within the state; provided, however, this agreement is not available to State of Alaska Branch agencies. Per State URL below, executive branch agencies must use the Cisco contract provided through Enterprise Technology Services. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/alaska/index.html http://www.cisco.com/web/strategy/government/wsca/states/alaska/index.html State URL: http://doa.alaska.gov/dgs/cam/pdf/Data%20Communications%20CAM.pdfhttp://doa.alaska.gov/dgs/cam/pdf/Data%20Communications%20CAM.pdf

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 60 WSCA California PA #7-08-70-13 Term: 10/21/2009 to 5/31/2014 (2-year extension currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) Participating Addendum: http://www.cisco.com/web/strategy/government/wsca/states/california/docs/Fully_Executed_CA_PA.pdf http://www.cisco.com/web/strategy/government/wsca/states/california/docs/Fully_Executed_CA_PA.pdf State of California User Instructions: The following rules does NOTapply to Local Governments. A local government is any city, county, city and county, district or other local governmental body or corporation, including UC, CSU, K-12 schools and community colleges, that is empowered to expend public funds. Advanced Services cannot exceed 10% of the total order amount. Non-exempt state agencies are PROHIBITED from procuring Voice Over Internet Protocol (VoIP) equipment and/or services from this Cisco Equipment and Services WSCA contract, unless an exception is requested and approved by the Department of Technology Services (DTS). State and local government agency use of WSCA contracts is optional. Orders of $100,000 or less require only one quote. Orders over $100,000 require a minimum of three quotes. THE WSCA/STATE OF CALIFORNIA CONTRACT NUMBER MUST BE SHOWN ON THE PURCHASE ORDER. Authorized Purchasers: As defined in WSCA CA PA 1. Authority and Scope section entities under the California Public Contract Code Sections 10298(b), 40299(b) and 12109 and the Government Code Section 14624. This is inclusive of all State and local government agencies, which is any city, county, district or other governmental body empowered to spend public funds per California Public Code Section 12110. Includes public K-12 and high ed institutions State Admin Fee: 1.00% of net sales (Total with WSCA UT fees is 1.50%) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/california/index.html http://www.cisco.com/web/strategy/government/wsca/states/california/index.html State URL: http://www.bidsync.com/DPX?ac=agencycontview&contid=4101http://www.bidsync.com/DPX?ac=agencycontview&contid=4101

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 61 WSCA Delaware PA #GSS09579-DATACOMMV01 Term: 10/21/2009 to 5/31/2014 (2-year extension currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Mandatory Insurance Requirements (29 Del. C. 6929) Certificate of Insurance State Business License Active State of Delaware Business License and in good standing W-9 Form Complete W-9 Form at the Division of Accounting's WebsiteDivision of Accounting's Website Phone - Local telephone number within the (302) area code, a toll free (800) number, or agree to accept collect calls Ordering Procedure Accept full payment by procurement (credit) card and/or conventional check and/or other electronic means without imposing additional fees, costs or conditions. Purchase Order - Reseller shall not begin any work prior to receiving a State of Delaware PO signed by authorized representatives of the agency requesting service, properly processed through the State of Delaware Accounting Office. Billing - "Bill as Shipped" to the respective ordering agency(s) Authorized Purchasers: REF: Title 29, Chapter 6911(d) Delaware Code. Every state department and agency within the Executive Branch and Judicial Branch of the state government shall procure all material, equipment and nonprofessional services through the statewide contracts administered by Government Support Services, Office of Management and Budget. Delaware State University, Delaware Technical and Community College, the operations funded by Public School Districts, Delaware Transit Corporation, Department of Elections, the Legislative Branch and the Board of ' Pension Trustees and their consultants are specifically exempted from the requirements of this subsection. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/delaware/index.html http://www.cisco.com/web/strategy/government/wsca/states/delaware/index.html State URL: http://contracts.delaware.gov/addendum_history.asp?i=12http://contracts.delaware.gov/addendum_history.asp?i=12

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 62 WSCA District of Columbia PA #DCTO-2010-C-0002 Term: 10/21/2009 to 5/31/2012 (1 year extension is currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Minimum insurance coverage and limits required Certificate of Insurance Payments to lower-tier Resellers or Suppliers Publicity & Marketing All publicity and/or public announcements pertaining to this Participating Addendum shall be approved in writing by the District of Columbia Office of Contracting and Procurement and the Contractor prior to release. Authorized Purchasers: Any Contracting Officer or government representative with purchasing authority for the District who is authorized to place purchase orders under this contract State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/dc/index.html http://www.cisco.com/web/strategy/government/wsca/states/dc/index.html State URL: Not Applicable

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 63 WSCA Hawaii PA #AR-233 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Prohibition of Campaign Contributions - Pursuant to Section 2(E) of the Participating State Addendum, Reseller shall comply with Section 11-205.5, HRS, which state that campaign contributions are prohibited from a State and government contractor during the term of the contract if contractor is paid with funds appropriated by the Legislature. Invoicing and No General Excise Tax - Pursuant to Section G of the Participating State Addendum, Reseller shall forward invoices, original and three (3) copies, directly to the ordering agency. General excise tax shall not be applied to the delivery charge. Purchasing Card - The State's purchasing card (pCard) shall be used for all orders totaling less than $2500. This requirement is for all Executive branch agencies, except for Univ of Hawaii, Dept. of Education, Hawaii Health Systems Corporation and the Office of Hawaiian Affairs. Must be registered and in compliance with States Hawaii Compliance Express (HCE) website located at: https://vendors.ehawaii.gov/hce/splash/welcome.html https://vendors.ehawaii.gov/hce/splash/welcome.html Authorized Purchasers: for State Agencies and Political Subdivisions listed herein: Executive Branch; Department of Education; Office of Hawaiian Affairs; Legislative Branch: House of Representatives and Senate;Judiciary; City & County of Honolulu: All jurisdictions; County of Hawaii: All jurisdictions; County of Kauai: All jurisdictions; University of Hawaii ; Hawaii Health Systems Corporation; Participating entities shall include Non-Profit organizations (pursuant to section 103D-804, HRS) are eligible to use this contract. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/hawaii/index.html http://www.cisco.com/web/strategy/government/wsca/states/hawaii/index.html State URL: http://hawaii.gov/spo2011/spo/pvl/price-vendor-lists/08-02/getfile?filename=08-02-cr14_2-2-12.pdf http://hawaii.gov/spo2011/spo/pvl/price-vendor-lists/08-02/getfile?filename=08-02-cr14_2-2-12.pdf

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 64 WSCA Idaho PA #PADD1070 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Lease Agreements - Lease financing is not an allowable payment option for procuring agencies within the State of Idaho Scope of Equipment and Related Services - For Executive State Agencies, as defined in Idaho Code 67-5719(14), this Agreement does not include Unified Communications/ Telephony products or services. Public agencies may purchase Unified Communications/ Telephony products or services under this Agreement. Authorized Purchasers: for use by the State of Idaho and Public agencies as defined in Idaho Code 67-2327. Authorized Purchasers shall also include public higher education entities (e.g., colleges and universities) of the State of Idaho. Notwithstanding the foregoing, any city and/or political subdivision of another state as set forth in Idaho Code 67-2327 are expressly excluded as Authorized Purchasers State Admin Fee: 1.25% of net sales (Total with WSCA UT fees is 1.75%) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/idaho/index.html http://www.cisco.com/web/strategy/government/wsca/states/idaho/index.html State URL: http://purchasing.idaho.gov/statewide_contracts.htmlhttp://purchasing.idaho.gov/statewide_contracts.html

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 65 WSCA Iowa PA #AR-233 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) Participating Addendum: http://www.cisco.com/web/strategy/government/wsca/states/iowa/docs/Iowa_Participating_Addendum.pdf http://www.cisco.com/web/strategy/government/wsca/states/iowa/docs/Iowa_Participating_Addendum.pdf Authorized Purchasers: Within the State of Iowa, all state agencies, state facilities, cities, counties or education entities or any entity funded in part with state tax dollars, are eligible purchasers and authorized to purchase Products and Services under the terms of this Participating Addendum in lieu of a separate competitive selection process. State Admin Fee: 1.00% of net sales (Total with WSCA UT fees is 1.50%) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/iowa/index.html http://www.cisco.com/web/strategy/government/wsca/states/iowa/index.html State URL: http://das.gse.iowa.gov/procurement/http://das.gse.iowa.gov/procurement/

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 66 WSCA Kentucky PA #MA 758 1100000707 Term: 10/21/2009 to 5/31/2014 (2 year extension is currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. Participating Addendum: http://www.cisco.com/web/strategy/government/wsca/states/kentucky/docs/Kentucky_WSCA_Participating_Addendum.pdf http://www.cisco.com/web/strategy/government/wsca/states/kentucky/docs/Kentucky_WSCA_Participating_Addendum.pdf Authorized Purchasers: Local public agencies of the Commonwealth as defined in KRS 45A.345(11) shall be eligible to participate. Executive Branch Agencies of the Commonwealth of Kentucky shall not participate without express written approval from the Commonwealth of Kentucky, Finance and Administration Cabinet, Office of Procurement Services. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/kentucky/index.html http://www.cisco.com/web/strategy/government/wsca/states/kentucky/index.html State URL: http://opendoor.ky.gov/search/Pages/contractsearch.aspx (On the left side of the screen click Vendor Name and type in Cisco) http://opendoor.ky.gov/search/Pages/contractsearch.aspx

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 67 WSCA Montana PA #AR-233 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Access and Retention of Records Provide the State of Montana's General Services Division, Legislative Auditor or their authorized agents, access to those sales orders, invoices and other documents related to sales made by Reseller Registration with the Secretary of State To transact business in State of Montana, Reseller must register with the Secretary of State Authorized Purchasers: All State of Montana governmental entities and all Montana registered Cooperative Purchasing Organizations, which are (i) within the State of Montana and (ii) registered with the State of Montana Procurement Services Bureau, are authorized to purchase products and/or services under the terms and conditions of this Participating Addendum (each, an "Authorized Montana Procurement Unit"). State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/montana/index.html http://www.cisco.com/web/strategy/government/wsca/states/montana/index.html State URL: http://svc.mt.gov/gsd/apps/TermContractList.aspx (To be updated by State)http://svc.mt.gov/gsd/apps/TermContractList.aspx

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 68 WSCA Nevada PA #AR-233 Term: 10/21/2009 to 5/31/2012 (2-year extension is currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Ordering Procedure Orders over $1,000.00 for Nevada State Agencies will be placed by formal purchase order issued by the Nevada State Purchasing Division. Orders under $1,000.00 may be purchased direct by the using agency. Lease Agreements Lease agreement terms and conditions have not been approved for use by Purchasing Entities Services Any onsite services, i.e. installation, training, etc., must be procured via and Independent Contract for Services. Authorized Purchasers: All Governmental entities within the State of Nevada including all State Agencies, the University and Community College system, the Court System, Legislative Counsel Bureau, Cities, Counties, Public Schools, Institutions of higher education and political subdivisions are authorized to purchase Data Communications Equipment Products and Services under Master Price Agreement No. AR-233. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/nevada/index.html http://www.cisco.com/web/strategy/government/wsca/states/nevada/index.html State URL: http://purchasing.state.nv.us/pur_info/datacom.htmhttp://purchasing.state.nv.us/pur_info/datacom.htm

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 69 WSCA New Jersey PA #73979 Term: 10/21/2009 to 5/31/2014 (2-year extension is currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Publicity & Marketing All publicity and/or public announcements pertaining to this Participating Addendum shall be approved in writing by the State and Cisco prior to release. Certificates - i. New Jersey Business Registration as required in accordance with N.J.S.A. 52:32-44 (copy attached; original on file); ii. New Jersey Ownership Disclosure form as required in accordance with N.J.S.A.52:25-24.2; iii. New Jersey MacBride Principles as required in accordance with N.J.S.A. 52:34-12.2; iv. New Jersey Vendor Certification and Disclosure of Political Contributions as required in accordance with N.J.S.A. 19:44A-20:13 et seq. (formerly EO 134), and Executive Order 117.; v. Services Source Disclosure Certification, required by N.J.S.A.52:34-13.2; vi. New Jersey Affirmative Action Certificate as required by N.J.S.A. 10:5-31 to -34; And vii. Vendor Certification required by P.L. 2005, c.271. Authorized Purchasers 1.Quasi-State Agencies - It is understood and agreed that in addition to Participating State agencies, Quasi-State Agencies may also participate in this contract. A Quasi-State Agency is as any agency, commission, board, authority or other such governmental entity which is established and is allocated to a State department or any bi-state governmental entity of which the State of New Jersey is a member, provided that any sale to any such bistate governmental entity is for use solely within the geography of the State of New Jersey. 2.2. Political Subdivisions, Volunteer Fire Departments And First Aid Squads, And Independent Institutions Of Higher Education - N.J.S.A. 52:25-16.1 permits counties, municipalities and school districts to participate in this term contract(s). N.J.S.A. 52:25-16.2 permits volunteer fire departments, volunteer first aid squads and rescue squads to participate in this term contract(s). N.J.S.A. 52:25-16.5 permits independent institutions of higher education to participate in this term contract(s), provided that each purchase by the independent institution of higher education shall have a minimum cost of $500. The extension to counties, municipalities, school districts, volunteer fire departments, first aid squads and independent institutions of higher education must be under the same terms and conditions, including price, applicable to the State. 3. County Colleges - N.J.S.A. 18A:64A- 25.9 permits any State county college to participate in this term contract. 4. State Colleges - N.J.S.A. 18A:64-60 permits any State College to participate in this term contract. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/newjersey/index.htmlhttp://www.cisco.com/web/strategy/government/wsca/states/newjersey/index.html State URL: http://www.state.nj.us/treasury/purchase/pricelists/m7000pricelists.shtmlhttp://www.state.nj.us/treasury/purchase/pricelists/m7000pricelists.shtml

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 70 WSCA Oregon PA #8605 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed (IN PROCESS). Participating Addendum http://www.cisco.com/web/strategy/government/wsca/states/oregon/docs/Participating_Addendum_Amendment_2.pdf http://www.cisco.com/web/strategy/government/wsca/states/oregon/docs/Participating_Addendum_Amendment_2.pdf Authorized Purchasers: A. State Agencies (who are subject to the procurement authority of DAS) B. State Agencies (entities not subject to the procurement authority of DAS, but who have been given permission to use this Participating Addendum), meaning any state officer, board commission, department, institution, branch or agency of the state government, whose costs are paid wholly or in part from funds held in the State Treasury, and the Legislative Assembly, the courts and their officers and committees, the Secretary of State and the State Treasurer In the performance of the duties of their constitutional offices. C. ORCPP Members: Qualified agencies and organizations that are members of the Oregon Cooperative Purchasing Program ("ORCPP") may procure products and services under this Participating Addendum. ORCPP eligible entities include: Units of Local Government such as cities, counties, school districts, and special districts; Oregon University Systems and its individual members; Qualified Rehabilitation Facilities; Residential programs under contract with the Oregon Department of Human Services; United States governmental agencies; American Indian tribes and agencies of American Indian tribes; Certain qualified public benefit corporations; DAS SPO maintains a list of current ORCPP members at http://egov.oregon.gov/DAS/PFSS/SPO/coopmenu.shtmlhttp://egov.oregon.gov/DAS/PFSS/SPO/coopmenu.shtml State Admin Fee: 0.5% of net sales (VCAF) See Amendment #1 to WSCA OR PA for details about the VCAF (different from typical state admin fees) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/oregon/index.html http://www.cisco.com/web/strategy/government/wsca/states/oregon/index.html State URL: http://www.oregon.gov/DOC/GENSVC/CONTRC/index.shtmlhttp://www.oregon.gov/DOC/GENSVC/CONTRC/index.shtml

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 71 WSCA South Dakota PA #15287 Term: 10/21/2009 to 5/31/2014 (2-year extension is currently pending) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum State of South Dakota Law Compliance Prime Contractors sales activities under the Participating State Addendum are subject to South Dakota laws, policies and procedures as set forth at http://legis.state.sd.us/statutes/. As between Cisco and Reseller, Cisco retains liability under applicable South Dakota laws, policies and procedures solely with respect to Ciscos officer, employees and agents. Reseller assumes sole responsibility for Resellers compliance and reporting under applicable South Dakota laws, policies and procedures with respect to Resellers officers, employees, agents and subcontractors.http://legis.state.sd.us/statutes/ Authorized Purchasers: All South Dakota state government agencies and all political subdivisions of the State, including counties, municipalities, public school corporations and all officers, boards or commissions of the State of South Dakota. Agencies of the State of South Dakota, public institutions, and public universities may make purchases of commodities on this contract in accordance with the Local Purchase Policy as adopted by the South Dakota Bureau of Administration. All political subdivisions of the State, including counties, municipalities and public school corporations may purchase from this price agreement according to their own procurement guidelines. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/south_dakota/index.html http://www.cisco.com/web/strategy/government/wsca/states/south_dakota/index.html State URL: http://www.state.sd.us/boa/opm/state_contracts.htm#Data_Communications_-_WSCA http://www.state.sd.us/boa/opm/state_contracts.htm#Data_Communications_-_WSCA

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 72 WSCA Utah MA #AR-233 Term: 10/21/2009 to 5/31/2014 Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. Authorized Purchasers: (a) the State of Utah when acting as a Participating State in it's sovereign capacity (and not as the WSCA Contract Manager) State Admin Fee: 1.00% of net sales (Total with WSCA Master fee is 1.50%) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/utah/index.html http://www.cisco.com/web/strategy/government/wsca/states/utah/index.html State URL: http://generalservices.utah.gov/statewidecontracts/contracts.aspxhttp://generalservices.utah.gov/statewidecontracts/contracts.aspx

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 73 WSCA Washington PA #T10-MST-325 Term: 10/21/2009 to 5/31/2014 (2-year extension is currently pending) Scope/Offerings: VoIP data communications equipment and associated maintenance and training. Services provided hereunder shall be limited to Services and Purchased Services (as defined in Attachment 1 of the PA). All other types of equipment and services are expressly excluded from the scope of this PA. As such, under Attachment A, Addendum A, Subsection A, the only Manufacturer Product line available is Unified Communication. All other Product lines are available under an existing Master Contract Number T06-MST001 between Cisco and DIS. State Agencies (as defined in Attachment 1) other than DIS may NOT purchase products under this PA. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Authorized Sales Geography - Reseller is authorized to resell the approved Cisco Products and Services to the Purchasers only located in geographic region as detailed in Resellers USPSS. Insurance Requirements Certificate of Insurance Publicity & Marketing Refer to the requirements in Section 13 of the Participating State Addendum with respect to advertising, sales and other publicity materials relating to the Participating State Addendum. Authorized Purchasers: The Department of Information Services and all other public local government and education (K-20) entities within the State of Washington or any other political subdivision (including public schools, colleges or universities), or qualified non-profit organization in the State of Washington, who have a properly executed Interlocal Cooperative Agreement (Customer Service Agreement) with DIS. State Agencies other than DIS may NOT purchase under this PA. State Admin Fee: 0.5% of net sales (Total with WSCA UT fee is 1.50%) Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/washington/index.html http://www.cisco.com/web/strategy/government/wsca/states/washington/index.html State URL: http://www.ga.wa.gov/purchase/WSCAContracts.htmhttp://www.ga.wa.gov/purchase/WSCAContracts.htm

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 74 WSCA Wisconsin PA #11-20664-001 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner Branded services. Basic installation and configuration is allowed. PA Pass Throughs: As set forth in the Participating State Addendum refer for full detailsParticipating State Addendum Vendor Tax Delinquency Resellers who have a delinquent Wisconsin tax liability may have their payments offset by the State of Wisconsin. Authorized Purchasers: May be used by any State Agency, including the University System, Court System, Legislature, or municipality. Wisconsin statutes (s. 16.73, Wis. Stats.) establish authority to allow Wisconsin municipalities to purchase from state contracts. A "municipality" is defined as any county, city, village, town, school district, board of school directors, sewer district, drainage district, vocational, technical and adult education district, or any other public body having the authority to award public contracts (s. 16.70(8), Wis. Stats.). Federally recognized Indian tribes and bands in this State may participate in cooperative purchasing with the state or any municipality under ss. 66.0301(1) and (2), Wis.Stats. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/wisconsin/index.html http://www.cisco.com/web/strategy/government/wsca/states/wisconsin/index.html State URL: http://vendornet.state.wi.us/vendornet/asp/ContractDetail.asp?SystemContractNumber=2584 http://vendornet.state.wi.us/vendornet/asp/ContractDetail.asp?SystemContractNumber=2584

2006 Cisco Systems, Inc. All rights reserved.Cisco ConfidentialWeb RACI 75 WSCA Wyoming PA #AR-233 Term: 10/21/2009 to 5/31/2014 (coterminous with WSCA Master Agreement) Scope/Offerings: Entire Cisco Global Price List US Availability (both Cisco Products and Services), including Ironport and WebEx, EXCEPT for video conferencing. Does NOT include Partner services (i.e. cobranded services, Partner branded, basic installation and configuration) Participating Addendum: http://www.cisco.com/web/strategy/government/wsca/states/wyoming/docs/Wyoming_WSCA_PA.pdf http://www.cisco.com/web/strategy/government/wsca/states/wyoming/docs/Wyoming_WSCA_PA.pdf Authorized Purchasers: State of Wyoming, various state agencies, departments, educational institutions, municipalities, schools, and any other political subdivisions thereof ("Purchaser") may purchase Cisco Products available in the then current WSCA product offering, which reflects a discount off of retail prices. State Admin Fee: Not Applicable Cisco.com State URL: http://www.cisco.com/web/strategy/government/wsca/states/wyoming/index.html http://www.cisco.com/web/strategy/government/wsca/states/wyoming/index.html State URL: http://ai.state.wy.us/generalservices/procurement/Forms.aspx (List of Statewide Contracts Link)http://ai.state.wy.us/generalservices/procurement/Forms.aspx

Documents

© 2009 Cisco Systems, Inc. All rights reserved.Cisco Confidential 1 WSCA Quarterly Sales Reporting Process Cisco U.S. Public Sector Contracts Management