© 2012 JCA (Occupational Psychologists) Limited Emotional Intelligence and Employability Bill Davies Principle Consultant JCA Christian Morris Senior Consultant

© 2012 JCA (Occupational Psychologists) Limited

Emotional Intelligence and Employability

Bill DaviesBill DaviesPrinciple ConsultantPrinciple ConsultantJCAJCA

Christian MorrisChristian MorrisSenior ConsultantSenior ConsultantJCAJCA

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A people development business enabling organisations to get

the best out of people in a sustainable way

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JCA in action

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Seminar Structure

What is Emotional Intelligence (EI) ? The JCA EI Approach EI and Sustainable Impact for

Organisations EI and Sustainable Impact for

employability Questions

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Maximising Performance

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It’s not how

smart you are

but how you

are smart!

What is Emotional Intelligence?

Process definition“EI is the habitual practice of

thinking about feeling (and feeling about thinking) to manage behaviour.”

Coaching definition“How I manage my

personality.”

For example, an Introvert may have a preference for working on their own, however, all Introverts are capable of working effectively with others.

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What is Emotional Intelligence (EI)? Write down up to 5 descriptive words about

the climate in relation to the W2W sector at present

Do the same about the general climate in your organisation now

And the same again about how you feel in your job at themoment

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The feelings wheel

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Emotion quadrants

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Emotion quadrants

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Red and Green

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JCA Model of Developing EI

Intrapersonal intelligence

Interpersonal intelligence

Self ManagementSelf Management Relationship ManagementRelationship Management

Self AwarenessSelf Awareness Other AwarenessOther Awareness

Self RegardSelf Regard Regard for OthersRegard for Others

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A Study of EI

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EI: Sustainable impact

Based on feedback from 150 Mangers who attended Mie Workshops

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EI – Sustainable Impact“I have found it particularly useful to identify and recognise the triggers which use up much negative energy. I now feel more able to remove myself from the 'survival zone' far more quickly and not dwell on negative thoughts.”

“Mainly because it has given me confidence in me! It will make me think more about the value of some of my approaches (e.g. just spending time with people I work with, taking time to get to know how they tick, the importance of management visibility and approachability)”

“This is life changing. Last week I wanted to resign. Today I feel energised and proud to work here and that I have the tools I need to succeed.”

“It made me look at why I was being negative to certain colleagues and recognise that I always have a choice. I have started to challenge myself to rather than sit back and criticise”

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EI: Embedding EI in culture

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EI: a link to career sustainability”The combination of factors and processes which enable people to progress towards or get into employment, to stay in employment, and to move on in the workplace.”

The Canadian Blueprint model (Jarvis, 2000)

Competencies

The Psycho-social model of employability (Fugate et al., 2003)

Psychological and Social aspects

Life’s Work - Implicit Career Search (Miller, 2001)

Core attitudes

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EI: Sustainable Impact in W2W

Pre Post Change

Intervention Intervention

Red 36.4% 18.2% - 18.2%

Amber 31.8% 27.3% - 4.5%

Green 31.8% 54.5%+ 22.7%

Based on feedback from 22 W2W Customers who attended an Implicit Career Search (ICS) Workshop

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EI: Impact on W2W Customers

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JCA EI Tools for Employability

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Want to know more…

Go online to www.psych-e.com/guardian and complete our EI questionnaire and sample short report (as published in the Guardian in February 2012)

Visit www.jca.eu.com for information about all JCA products and services

Visit us at stand 47 (with Alderwood Education) to sample the JCA range EI based products and solutions for the W2W sector

Documents

© 2012 JCA (Occupational Psychologists) Limited Emotional Intelligence and Employability Bill Davies Principle Consultant JCA Christian Morris Senior Consultant