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2. . . 3 4 . " " . , " " 3 14 . , -, --, -, - . , " " - , , , , , . " " , , , - . , , , , , , , , , . , : ICS Travel Group, Natalie Tours, - , , : , , ISC Travel Group , , ICS Travel Group. 2012 : , , . : webinar.bgoperator.ru. . , - . 2013 . : www.bgoperator.ru, , . www.bgoperator.ru : (); ; ; , , , , , , . FLYMAP, , , , , 3. , . - 88 , www.bgoperator.ru 2010 . : 2011 , , short-list 2011, 2 2011. 2 2011 . . , .