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- A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

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Page 1: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 2: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

- A SMARTER WAY TO TRAVEL

YOTELAIR PARIS, CHARLES DE GAULLE

Page 3: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 4: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

TECHNOLOGY FOCUSED HOTEL GROUP, YOTEL OPENS ITS NEXT GENERATION YOTELAIRHOTEL AT PARIS, CHARLES DE GAULLE THE ONLY AIRSIDE HOTEL AT TERMINAL 2E

OFFERING COMFORT AND CONVENIENCE TO TRAVELLERS.

Page 5: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

THE HOTEL

Opened in November 2016, YOTELAIR Paris, Charles de Gaulle introduced a new generation airport hotel experience, utilising previously unused space within the airport pier. The project formed part of Aeroport de Paris’ new development of Instant Paris, a public lounge facility within the airside terminal.

With the promise of offering guests everything they need and nothing they don’t, a variety of cabins were designed to suit the needs of solo traveller, couples, families, groups and guests with mobility needs. Not only is every square inch of space utilised in a practical and logistical way, but on an emotional level the design and atmosphere of the space separates the guest from the chaos and often stressful environment of an airport, all in all offering luxury and comfort at affordable prices.

New 80 cabin hotel marks the first hotel to launch under new YOTELAIR brand representing YOTEL’s ‘lighter’ offering at busy transport hubs.

Inspired by first class travel, YOTELAIR translates the language of luxury airline travel into small but luxurious ‘cabins’, available for minimum four hour stays with extra time charged on an hourly basis. Uncompromisingly designed around guests, YOTELAIR Paris CDG takes the essential elements of luxury hotels in smaller, smart spaces and deliver a sense of community with areas for co-working, social gatherings and relaxing. All cabins include YOTEL’s signature adjustable SmartBed™ with bespoke Serta gel mattresses, rejuvenating monsoon rain showers, adjustable mood lighting and Technowall with HD smart TVs, multiple international power points and easy connectivity to own devices.

Page 6: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 7: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

THE HOTEL

Guests check-in via one of YOTEL’s self-service check-in kiosks, and then proceed direct to their cabin via the spacious Club Lounge, which offers a relaxing or working area complete with ample power points for charging and free super strength WiFi, plus both ambient and chilled vending options from the SmartBox vending wall. YOTEL crew members deal with guest requests speedily, using one of YOTELAIR’s cool scooters to cover the 155-metre distance from Mission Control to the furthest guest cabin, along the Terminal 2E L-wing.

Just like all other YOTELAIR locations (London Heathrow, London Gatwick and Schiphol Amsterdam), the Paris hotel is bookable by the hour and ideal for travellers with a long layover or looking to catch an early flight. Passengers can take advantage of early check-in and drop baggage off the night before their flight to ensure a seamless experience in the morning. Reception, also known as Mission Control, features round the clock flight information to ensure travellers stay up to date on flight departures.

Page 8: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 9: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

Unique to the Paris, Charles de Gaulle location is a unique vending wall where guests can purchase travel essentials including drinks/snacks, chargers, adaptors and toothbrush kits. The vending wall accepts contactless credit cards or credit vouchers, cutting out the need for local currency. Guests also have access to the YOTELAIR Club Lounge where they can enjoy YOTEL’s signature free hot drinks whilst relaxing on sofas or sitting at workspaces with USB charging points, all with free and fast WiFi connectivity.

As part of the Club Lounge concept, we’ve also introduced a Snug area which is more private and can be used for meetings or just to relax and catch up on some TV. The co-working table inside the lounge is also designed with board games built in – just another way to pass the time and even socialise with other travellers.

To complement the brand and design history, YOTELAIR Paris incorporated varied furniture pieces featuring upholstery with a hex stitch detail, a shape which features heavily throughout YOTEL branding and which also expresses the standardisation and uniformity of our cabins globally. New shades of colour introduced to the brand earlier in the year were incorporated for the first time, which complement YOTEL’s recognisable purple colour. The piping and two-tone detailing on the furniture pieces also adds more interest. Fatboy® beanbag seating was added in the Snug area to create an even more relaxed feel.

MORE ABOUT THE CONCEPT

Page 10: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 11: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

Ultimately YOTEL aims to re-define time for the busy traveller and cut out traditional processed like checking in at a reception, to save the customer precious time. The team aims to deliver a seamless intuitive service to anticipate every need the guests might have and resolving it in an innovative way. Even little scooters are used to deliver extra towels to cabins, saving the guest and the crew time.

In addition to the clever design, close partnerships have been formed with Sky Team, Priority Pass and Airport Paris to promote the hotel though shared marketing and PR activity ensuring maximum exposure for the new hotel.

MORE ABOUT THE CONCEPT

Page 12: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

MEASURING AND PLANNING FOR SUCCESS

The opening of the hotel resulted in 143 pieces of coverage with more than 10 billion opportunities to see and over a broad spectrum of print, online and broadcast.

YOTEL at CDG has a unique bespoke booking system with a PMS that delivers hourly bookings. Guests can choose the check in and check out time of their choice anytime 24/7to suit their needs. The pricing model offers a min 4hr booking and then guests pay per hour.

In order to maximise operational efficiencies, the Mission Control Crew are a multi-tasking team, they assist guests with self-service check kiosks if needed but are there to help guests with onward flight/travel arrangements and anything else they need including complimentary hot drinks 24/7. There is a large vending wall called SmartBox that offers a mixture of chilled and ambient food offerings. Thus, reducing the need for a dedicated F&B team but still offering everything a guest may need on their quick stopover 24/7.

Page 13: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending
Page 14: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

MEASURING AND PLANNING FOR SUCCESS

F&B team but still offering everything a guest may need on their quick stopover 24/7

Other additional revenue streams are the super-efficient shower cabins allowing the hotel to take part in lounge access programmes like Priority Pass where their guests can take a shower and use the Club lounge area for a fixed fee with little additional manpower requirement. There is also a retail offering for travel amenities like worldwide adapters.

Our cabin crew or housekeeping team are outsourced to a specialist company who are used to the model; of 24/7 check in and out – the fast turn round of clean cabins is critical to the maximisation of revenue.

Having just opened in November of 2016 year to date YOTEL CDG has achieved an average occupancy rate of 85% and the business growing significantly month by month, just in the last week occupancy rates averaged 113%. With an ADR of over €80 per stay. We expect occupancy levels to top 130% by the hotels one-year anniversary.

Page 15: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

WE OFFER SO MUCH MORE THAN JUST A HOTEL ROOM – EVERYTHING YOU NEED AND NOTHING YOU DON’T

Page 16: - A SMARTER WAY TO TRAVEL - Hospitality ON...information to ensure travellers stay up to date on flight departures. Unique to the Paris, Charles de Gaulle location is a unique vending

REPRESENTING YOTEL

HUBERT VIRIOT - CEO

STUART PANNELL – VP DESIGN AND DEVELOPMENT