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Academic Administrative◦ Departments
Desktop Services Networking &
Telecommunications Computer Center
◦ Office of Computer and Information Systems
Administrative◦ Services to the Individual
Maintain Desktop Computers Phone, Network, Internet &
Wireless Access E-mail & Portal Services Phone App (Android and
Apple)
◦ Department Web Sites
◦ College-wide Banner/Portal College Homepage
New Site for External Audiences
Request for Network Account Activation◦ HR/Adjunct Services◦ Provides username &
password to: Office PC, E-mail, Network
& Web Space, Portal, Phone App, Banner
Office PC◦ All faculty/staff/administrators have access to
an office PC (Windows) Includes Private document space
◦ Maintenance, Repairs and Software installs handled by Desktop Services Centrally managed virus protection & patch updates See www.sunysuffolk.edu/help for service request
forms and other IT support.
Is this a real email from the Is this a real email from the College IT Department? College IT Department?
The College will never ask you to The College will never ask you to provide your username or provide your username or password in an email. password in an email.
Never respond, reply or click on a Never respond, reply or click on a link in an email asking you for link in an email asking you for your College credentials.your College credentials.
Accessing My Documents - Home Available via Web-based VPN
https://roam.sunysuffolk.edu https://roameast.sunysuffolk.edu https://roamwest.sunysuffolk.eduWorks best with Firefox
Desktop Services◦ PC Install & Repair◦ Virus Protection and Patch Management
Networking and Telecommunications◦ Phone & Network Requests◦ Wireless Internet Access On Campus
Desktop Services◦ PC Install & Repair◦ Virus Protection and Patch Management
Networking and Telecommunications◦ Phone & Network Requests◦ On-Line Help
Debbie Taglienti Switchboard Supervisor
http://department.sunysuffolk.edu/NetworkingandTelecommunications/http://department.sunysuffolk.edu/NetworkingandTelecommunications/index.asp index.asp
Phone System Provides:◦ Individual voicemail boxes to all with assigned
phone #’s Messages Key, Ext 4888, or 451-4888 Must be setup prior to use
◦ Call lists (Missed, Received, Placed) ◦ On-Phone Directory◦ Web tool for Speed Dials, Set/Reset PIN and Call
Forwarding when off campus. On-line Help
Desktop Services◦ PCs in your offices◦ Create your profile on your Office PC
Networking and Telecommunications◦ Networks, Internet, Phone Systems
Computer Center ◦ E-mail & Portal Services◦ Phone App (coming soon) ◦ College’s Administrative Systems
Banner (Project Lighthouse)
E-mail◦ Microsoft Exchange with Outlook
In the office – click Icon on lower tool bar
At home/off-campus/other PC– Outlook Web
Common Portal for All◦ From the Homepage
Click MySCCC
https://mysccc.sunysuffolk.edu/https://mysccc.sunysuffolk.edu/
Network Network User ID and User ID and PasswordPassword
Password Expired?1. If you remember your old one, you will be prompted to
create a new password.2. Will not be notified in Outlook Web. If your receive
“server not available” error in Outlook Web,• Login to the portal to make sure your password is
current.
Forgot your password?1. Call Helpdesk at 451-4505 (8 a.m. – 6 p.m.)
Announcements and Announcements and General InformationGeneral Information
Links to Help Document and SSB forms Links to Help Document and SSB forms (Rosters, Schedule, etc…)(Rosters, Schedule, etc…)
Suffolk Online Suffolk Online Distance Ed and Distance Ed and
CMS info - CMS info - BlackboardBlackboard
Most tabs also have Most tabs also have Quick Links to Self-Quick Links to Self-
Service Banner Service Banner
Vehicle Vehicle RegistrationRegistration
Overload and Overload and Adjunct Adjunct
AssignmentsAssignments
Time ApprovalsTime Approvals
Employment Employment DetailsDetails
Desktop Services Networking and Telecommunications Computer Center
◦ E-mail & Portals ◦ Web Folder for Web Pages◦ College’s Administrative Systems
Banner (Project Lighthouse)
http://www.sunysuffolk.edu/lighthousehttp://www.sunysuffolk.edu/lighthouse
Campus Computing Council◦ Campus Planning and Input to College
Computing Council
College Computing Council◦ College-Wide Technology Planning◦ Develops and Recommends Policy and
Standards