TORON TO CH A P T E R

Inside ImageSpring 2004 Volume 3 Issue 3

Table of ContentsPresident’s Message 2

And The Survey Says…3

Trend Report 4&5

Textile Report 4

The Art of Rapport 6

You Can Quote Me 6

Successful Networking 7

Jewellery and Image 8Member Spotlight 9

Membership Report 10

GET READY TO FLOWER THIS SPRING LADIES.Spring 2004 has a lot in store for women. Look inside this issue for allsorts of trends that will surely bring you out of the cold.

Inside Image 2

PRESIDENT’S MESSAGEDear AICI Members,

Toronto Chapter members are definitelydistinguishing themselves. It is mygreat pleasure to congratulate ournewest CIP member, Carol Robichaud of KCR Image Consulting, Mississauga.Carol recently received her ProfessionalStatus and is the 9th Toronto Chaptermember to become an AICI CertifiedImage Professional. Bravo Carol!

All of us benefit each time of one of our members achieves a first level,professional or master status. Not only is our Chapter’s image enhanced but sois our professionalism and credibility,reinforcing us as the choice forprofessional image expertise. Let’s goToronto.

In this issue of Inside Image, you willfind a summary of our survey results.This data has been very helpful and isthe foundation of our marketing strategyto move our Toronto Chapter to the nextlevel. We appreciate the feedbackprovided by all of our members.

I congratulate Damon Allan, ourNewsletter Chair for the amazing workhe did on the December issue. The frontpage is eye-catching and the articles areinteresting, informative and educational.Damon spent a considerable amount oftime planning, designing and choosingarticles that would respond to the needsof our membership.

The revamping of the membershipand bio pages of our Website is currentlyunderway and will be ready shortly. We thank you for your patience andcooperation during this time- consumingprocess. I encourage you to visit ourWebsite www.aicicanada.com regularly.Help us make it the best Websitepossible by sending your comments orinquiries to Heather Elrick, WebsiteChair at helrick@infoserve.net.

The 2003-04 Season is quicklycoming to an end. In January andFebruary, all participants benefitedgreatly during our Education Eventswith two top-notch speakers, KathleenConway and Catherine Bell whoprovided members and guests withinsightful and valuable information. I thank our Programs Chair, ZaynaMosam for her hard work incoordinating these events and makingsure that the evening progresses smoothlyand our Treasurer, Morgan Atkinsonwho so charmingly makes our membersand guests feel so welcome, we appreciateher efficiency and expediency in greetingall attendees. To make sure you don’t missthe next event, check the calendar in thisissue and mark the date on your calendar.

Happy Easter, Joyeuses Pâques!

Angèle Desgagné, AICI, CIPAICI Toronto Chapter President2002-04

Mission StatementTo support theprofessional

development of imageconsultants througheducation, resourcesharing, camaraderie

and communityinvolvement.

To set standards for theimage industry that

promote professionalism,credibility andrecognition.

Board Election Time We need to select our newBoard of Directors for2004-05. If you wish tohelp out and get involved,please contact Angèle Desgagné atangele@imageliteinternational.comor Anne Sowden at info@hereslookingatyou.caWe will be happy &honoured to take you onboard!

DATE & TIME ACTIVITY CONFERENCES & SPEAKERS LOCATION

Monday 6PM General Meeting Shift Your Perception…Change Your Life Sassafraz RestaurantApril 19, 2004 Drawn Brown 100 Cumberland Ave

Please R.S.V.P. to Morgan Atkinson at 905-474-1671 Email: morgan@atkinsonconsultingservices.com

AICI TORONTO CHAPTERCONFERENCE SCHEDULE

2004

3 Spring 2004

AND THE SURVEY SAYS…Thank you to all members who took the time to replyto our survey. The Board appreciates your feedback.We have already incorporated some of yoursuggestions and will be looking at others in ourupcoming strategic planning sessions. More than half(57%) of members replied to the survey and sharedtheir feelings and suggestions. Forty-seven percent of respondents have been members for 2 years andunder; 29% for 3–5 years and 24% for 5-9 years.

MeetingsOverall response to our meetings was positive.

Eighty-three percent of respondents felt that meetingswere an effective use of their time and 82% said thatmeetings met their expectations. One membercommented, “meetings are a way of connecting withour fellow consultants not gaining new business”.

Members indicated that they liked the speakers,being able to connect with other members andbuilding relationships. Education events were seen asan opportunity to learn new information on imagethat can be used to increase business and collectCEU’s. Topics of interest included: hair care, diningwith a client, dry cleaning advice, building rapportwith a client, trend forecasting, how to throw a goodparty, how to get the sale, new tools to improve waysof doing business, anything image related, cosmeticenhancement, wellness technologies.

In terms of cost, respondents indicated that theywere willing to pay $30-$50 with dinner and $10-$35without for a general meeting and $30-$100 withdinner for a two hour education meeting.

Member BenefitsMembers currently receive the following benefits

from being an AICI member: contacts, friends,attending the AICI conference, mentors, associate withpeople in the same industry, training, gaining clients,staying current, education, leadership opportunities,peer support, promotes industry integrity. Otherbenefits they would like to see include: moreopportunity to connect with out of town members,tickets or information to other image related eventsother than AICI, discounts to other services andretailers, more promotion for our consultants.

One of the biggest challenges we face is providingbenefits to our out of town members. Respondentssuggested we have the speaker provide handouts ortape sessions that could be provided to out of town

members or members who were unable to attend.This is something the board is currently investigating.

NewsletterAlmost everyone reads the newsletter but felt that

we need to make articles more informative.Respondents wanted more industry specific content,articles from speakers, new trends, an advice column,more content on upcoming meetings and events, andbuilding an image business. Suggested advertisersincluded image-related courses, dressmakers, places toshop and salons.

WebsiteNinety-five percent of respondents said they

visited the website. Reasons for visiting the siteincluded: to get e-mail addresses, newsletter infoupdate, and calendar of events. They also indicatedthat they would like to see an on-line membereducation source/resource and/or a section forprofessional members. This too is something that theBoard is investigating.

Respondents also said that the site is an excellenttool to introduce people to AICI and should be usedto help us grow. However, one person commentedthat it was the members’ duty to grow the chapter andthe site should reflect the association, not grow it.

If you didn’t get a chance to fill out the survey andhave some suggestions for how we can make AICIToronto even better, please contact me or anyone onthe board. Remember, this is your association and weneed your input.

Carol Robichaud, AICI, CIPKCR Image Consulting

Inside Image 4

The top 10:1. Bright splashy colors of fuchsia,

orange yellow and green and dreamypastel colors in shades of pink,turquoise, mint and blue.

2. Mixing prints.

3. Soft, feminine, refined fabrics.

4. Nostalgia.

5. Casual Couture, “sporty elegance”

6. Lots of “Bling” (bold jewellery andgold bags with chains)

7. Soft feminine suitswith vests.

8. Sweaters as v-necksand cardigans, belted,tied with a ribbon orover tanks and tees.

9. Shorts are the newmini for spring, relaxed and flirty ortailored with a jacket.

10.The Trench Coat.

This seasons makeup trends include fruity brights with slickedhair, neutral palettes including earthy shades of chocolate,brown, sandy pink, wheat, toffee and peach.

The ultimate tint for eyes this spring is blue. Cobalt blue isthe cool colour to wear. Try black and blue half moons on lidsor a grey-blue smoke look. Mixing textures is the way to wearthis basic colour without having it look too dated. Mix creamshadows with a kohl pencil. Create soft edges and blend it intothe skin. Try layering with other colours like grey, black and silver to create dimension.

SPRING MAKEUP TRENDS

SPRING 2004 TREND REPORT

Linen will be the fibre still not fully exploited until Spring 2004.Expect to see linen in a whole range of colours and fabric weightsand textures as yet unexplored. Linen will be combined with lycraand many of the benefits that gave denim a boost when firstcombined with lycra will soon be a familiar demand fromconsumers for linen. Lycra with linen will help give a smoother fitto the form and will aid crease recovery, a factor that still deterssome consumers from buying.

TEXTILE REPORT

10 Most PowerfulWomen in Fashion1. Rose Marie Bravo

2. Miuccia Prada3. Anna Wintour4. The Olsen Sisters5. Angela Ahrendts6. Delphine Arnault7. Donna Karan8. Aerin Lauder9. Rei Kawabuko10. Floriane De Saint

Pierre

This spring is all about the “ladies”. Lady-like jackets and softfeminine skirts dominate the runways. Fashion seems to lookbackwards for inspiration and this season is no different. Recently theOscars also commemorated the past by dressing the stars in vintagedresses such as Givenchy and Yves Saint Laurent.

5 Spring 2004

THE “SPECTACULAR” REPORTSPRING 2004

HAIRSTYLE TRENDSFOR SPRING/SUMMER 2004

Well if you weremissing those curlylocks that wereeverywhere in the 80s,well you’re in goodshape. Bouncy,bountiful hair is comingback. The look will beloose and tousled; notsculpted and stiff. Thisis great news for thoseblessed with naturalcurls or for those boredwith hair that justhangs there. Hair

products that will accentuate this look are texturizing pastes orcream-based pomades that have the consistency of toothpaste.

This year brings a tremendous amountof choice in eyewear, expanding fromthe bold leopard print plastics to therefined elegance of a delicate semirimless frame.

Eyewear helps you express who you are.It is a wonderful fashion accessory thatyou can change on your wardrobechoices for the day and the occasion.Whether it is business, weekend orevening, eyewear can help you look moreintelligent, creative or sexy.

Here’s what’s hot in eyewear now.

1.Inviting and fun colours – purple,pink, orange and burnt red. As

well as interesting combinations of oliveand cinnamon, green and eggplant, blueand caramel.

2.Decorated eyewear accented withcrystals in both the plastic and

metal frames. Great look for after 5:00and formal events.

3.Plastic frames with the 70’sinfluence of black and white

stripes, checks and animal prints.

4.Rimless on top with funkygeometric shapes on the bottom.

Fabulous frame to show off your eyesand enhance a fashion forward image.

5.Sophisticated semi rimless designsin metals, titanium and plastic

materials.Wendy Buchanan is a certified

optician and image consultant. She isPresident of Perceptions Eyewear andmay be contact at 905-785-9668 orinfo@perceptionseyewear.com.

Inside Image 6

AICI Toronto was fortunate to benefitfrom Kathleen Conway’s extensiveexperience in the field ofcommunications and in the corporateworld. The information Kathleen sharedwith us was both valuable and useful.We were given strategies for effectivecommunication with business contacts,clients, and potential clients. In otherwords, “a flight plan for our mouths”.

Subtopics of the presentationincluded: Steps to Selling a Change,Language Cues, Characteristics ofWomen’s Language, and How to HaveVerbal Credibility. The well-known andoften misquoted “7–38–55 Rule” from

Dr. Mehrabian was also addressed.“Unless a communicator is talking abouttheir feelings or attitudes, these equationsare not applicable.”

The Three Tricks provide some easilyimplemented strategies for effectivecommunication to any audience:1. Bottom Line on Top (BLOT)■ Answer the question, then give

supporting points.

2. Chunk in Series of 3■ For example “There are three steps to

auditing your wardrobe” or “ The threereally important things you need to knowabout selecting accessories are…”

Deborah Shannon is a dynamic speakerwhose mission is to help others identifythe roadblocks that prevent them frommoving forward. Her experience as ahuman potential expert, counselor,manager, and performer all contributeto the depth of her expertise.

The presentation was informativeand interactive. By focusing on neuro-linguistic programming and the power ofthe mind, she gave us rapport-buildingstrategies that can be easily employed inour personal and professional lives.

We were given techniques to aid usin quickly gaining the trust of others.Below are a few tips from the handoutwe received.

Establishing rapport can be donethrough the following:

1.Mirroring – Learning toduplicate the behaviour of

another person. Physically copyingtheir behaviours subtly and

simultaneously.

2.Matching – Adjusting aspects ofyour behaviour to match

another person. This is donealternately as opposed tosimultaneously (with mirroring).

The following behaviours can bemirrored and matched: body posture,hand gestures, facial expressions,weight shifts, breathing pattern,movement of feet, movement of eyes.

3.Pacing – The ongoing process ofmatching, moving as another

moves.People tend to communicate in

systematic ways. Observe this andthen match their patterns.

Deborah Shannon specializes incommunication skills andperformance enhancement. For more information, Deborah maybe contacted at 416-462-9207 orinfo@deborahshannon.com.

THE ART OF RAPPORT: BE AN INFLUENCER

YOU CAN QUOTE ME: SHORTCUTS FOR SPEAKING WITH AUTHORITY

Continued on page 7

MEETING REVIEW

7 Spring 2004

Toronto Chapter 10th Anniversary GalaCelebrationCircle this date in yourcalendar: Friday May 28, 2004. Spoon Restaurant. This isan evening you will notwant to miss. We needvolunteers to help usmake this event a success.Please let Zayna Mosamknow if you can be ofhelp atzayna@zmimage.com. We appreciate anycontribution you make.

SUCCESSFUL NETWORKING:BUILDING YOUR BUSINESS THROUGH REFERRALSCatherine Bell’s “Successful Networking”seminar was a fresh, up-dated approachto networking, debunking many of theold fashioned myths and replacing themwith new and much more effectiveideas on how to build one’s businessthrough networking. Referrals are theultimate goal of networking andCatherine gave us 3 keys to referrals:

1. They must know you. 2. They must like you.3. They must understand what you

can do.And she told us that it may take 6 –

12 months to get a referral for an imageconsultant being that it is much higheron the “trust or confidence curve” thansay, a florist.

Catherine gave excellent tips onmaking conversation in any social settingin order that someone may “get to knowyou”. She stressed how important it is tofind common ground and to ask open-ended questions which we role-playedduring the evening.

Catherine also gave the groupexcellent exercises to develop our ownpitch for our business so people canunderstand “what we can do” and howwe differentiate ourselves from ourcompetition. She also spoke about theimportance of Client-centred focus inorder to meet a Client’s need’s and howimportant follow-up is to maintain a

long-term relationship.Finally: The Top Five Traits of Good

Networkers:1. Follows up on referrals.2. Has a positive attitude.3. Is enthusiastic & motivated.4. Is trustworthy.5. Has good listening skills.

Catherine Bell made a “primeimpression” at our education event onFebruary 16th. It was fun, informative andinteractive. Catherine is an excellentexample of the high caliber of professionalspeakers AICI has committed to this yearand in the future.

Catherine is president of PrimeImpressions with an impressive list ofClients that include The Royal Bank,Daimler & Chrysler. She specializes inworkshops and training that focus onnetworking, business protocol, socialetiquette, professional attire &presentation skills. Catherine is also theauthor of Managing your BusinessPotential and contributing author to theN.Y. Times bestseller, Masters ofNetworking. Catherine may be contacted at 613-549-9996 or www.prime-impressions.com.

Johana Schneider, President of dresscode imageconsulting, fashion and accessories

3. Brain Hooks■ Classic templates to organize your

thoughts.■ Quick structure provided by choosing

an organizing principle.■ Examples of organizing principles =

Place, Logical List.i. Place (actual or virtual)Q. Where do your consultations takeplace?A. I work out of my office, in thehomes/offices of clients, and in stores.

ii. Logical ListQ. What can you do for me if I hireyou?A. I can give you extremely specificadvice, give you my undividedattention, and watch closely as youimprove while providing additionalincremental feedback.

Kathleen is president of CamdenCommunications. For more information, Kathleen may be reached at 416-462-1776 orkconway@camdencommunications.com.

Continued from page 6

Express your IndividualityJewellery on men or women is not

only the perfect finishing touch – it isalso a subtle way of expressing individu-ality. There is often more freedom inchoosing jewellery than the clothes it willultimately accent. In a conservative envi-ronment, funky earrings or cufflinks area great way to show off your own uniquestyle. However, while large or danglingearrings can be great with short or longhair, they must never overpower or dis-tract the eye from your tailored outfit.

Scaled AccordinglyIf a watch is significantly oversized, it

doesn’t matter what it is made of or whatthe label is, it will just look silly. Small,delicate vintage watches can be lovely andcan be completely in tune with one’s over-all aesthetic. However, as a general rule,tiny watches don’t look right on mostwomen over 5’3”. Also be very cautiouswith necklaces. The wrong length willspoil even the most gorgeous Prada outfit.

When in Doubt, go ClassicDiamond ear studs or a pearl choker

are perfect on almost everyone. A simple,unadorned watch that is easy to read ona plain leather or steel strap will alwayswork better than an expensive sportswatch. And if it is on a fabric band it’snot appropriate for professional wear(unless it’s a vintage watch on a silk strapor the wearer happens to be a personaltrainer).

Budget for QualityWith jewellery, more than anything

else, it makes sense to hold out and saveup for a few top quality pieces. Whilejewellery is not usually and investment ina financial sense, it is an investment inthe wearer and his or her professionalimage. A pair of low-grade diamondstuds in 10K yellow gold will notimprove anyone’s look. A pair of 18Khoops in white or yellow gold looks farmore professional. And no matter what,stay away from cubic zirconia. The peo-ple you want most to impress will beable to tell the difference.

RemodelRemember too, that remodeling jew-

ellery is a simple thing. For example, apair of diamond studs & pendant can eas-ily be redesigned into a ring. Try that withyour Chanel suit! Diamonds and gem-stones are reusable and versatile in waysthat fabric and clothing are not.

Spare the SentimentDon’t let sentiment get in the way of

looking your personal best. The ring yourmom gave you for your highschool gradu-ation, or the pocket watch you inheritedfrom your great-uncle may mean a lot toyou, but before you integrate them intoyour work wardrobe, take a careful look.Do the style and scale suit you and yourimage? Are they clean, well maintainedand presentable? Age does not automati-cally make jewellery a timeless heirloom –sometimes it’s just old.

Alexandra Watson MendisPure Brilliance

JEWELLERY AND IMAGE

Inside Image 8

Tips On Finding aJeweller■ Ask your friends. They

will be sure to shareboth good and badexperiences

■ Take your time whenshopping and talk tostaff members. Neverfeel rushed, pressuredor uncomfortable. Thatshould be a clear signalto leave the store.

■ If you are purchasing aloose diamond or jew-ellery though a “directto the public” so-called“wholesaler,” then makesure that there is appro-priate and legitimatecertification for the dia-mond.

■ Always pay the taxesand get a receipt.Without a legitimatereceipt, you will haveno recourse if you finda problem with thejewellery.

■ Make sure you have awritten description ofthe quality of the dia-mond or jewellery youbuy. A written guaran-tee should also outlinewhat the seller will doshould an independent,third party value it assomething other thanwhat is was sold as.

■ Don’t be afraid to askfor another, outsideopinion.

■ If something seems toogood (or too inexpen-sive) to be true, italmost certainly is.

■ A private jeweller is oftenthe best way to go. Theattention you receive ispriceless. A private jew-eller can also make cus-tom jewellery to suityour personal taste.

Alexandra Watson Mendis is a trained and certified goldsmith, diamond graderand gemologist. She co-owns Pure Brilliance, a company that offers diamond and finejewellery consultation and brokering services. For comments or inquiries, she may bereached at alex@purebrilliance.ca.

The quickest, easiest way to complete – or completely ruin a great outfit is withjewellery. Does anything make a woman look more polished and professional than apair of diamond ear studs? What complements an executive suit better than Frenchcuffs with fine cufflinks? Here are some helpful tips on choosing the right jewelleryfor you and your clients.

9 Spring 2004

Catherine Bell, AICI, CIP was featured, along with AICI International VP ofCommunications Jill Bremer, in the NY Post in an article commenting on what ahandbag says about the wearer.

Karen Brunger, AICI, CIP was featured in the December issue of CanadianBusiness Magazine in an article titled “How To Live Out of a Suitcase”. She was alsotaped by Global Television for segment on “the suit”.

Joanne M. Blake was quoted in "Report on Business" magazine in January2004 and was featured in an article called "Missing Manners...Uncivil behaviour's upin the workplace" which appeared in the Edmonton Sun on Nov. 28th, 2003.

Donna Chevrier, AICI, CIP on two consecutive nights, appeared with Pat Forun,on CFTO news featuring business lunch etiquette and table manners. On January23rd., Donna and one of her client's were featured during a business lunch, on theGlobal TV show, Moneywise presenting how to graciously invite a client to lunch,table manners, when to talk business, the cell phone, and discreet handling of thecheck. The entry of political neophyte, Belinda Stronach in the Tory leadership race,and an AICI member referral, provided Donna with an opportunity to be quoted inthe Globe and Mail’s January 20th edition, on (what else) Ms. Stronach's physicalpresentation.

Angèle Desgagné, AICI, CIP of Imagélite International was nominated in theService Provider of the Year 2003 category of the Oakville Awards for BusinessExcellence. In 2002, she was nominated in the Entrepreneur of the Year category.These awards are sponsored by the Oakville Chamber of Commerce in cooperationwith the Rotary Club of West Oakville.

Michelle Horne wrote an article titled “Overspending is not a substitute forgood table manners” in the November 3rd/2003 edition of Centretown News inOttawa. On September 3rd/2003, she wrote an article titled “Budgeting to build acorporate wardrobe” for the Toronto Community Newspaper, The York Guardian. On January 4th, Michelle was involved in a pilot taping of a new TV show beingproduced in Ottawa that involved the subject experiencing a colour analysis. On thatsame date, she was quoted by the Globe and Mail Report on Business Magazine in asection called “The Corporate Governess”.

Martine Laforest was interviewed by Cité Rock Détente, 170.4 FM radio onFebruary about the differences between an image consultant and a clothing stylist.

Zayna Mosam appeared on CTV's Canada A.M. on December 24th. In hersegment she advised viewers on holiday etiquette. She was also featured on BravoCanada on December 6th and 8th for the on camera makeover of 6 entertainers.

Anne Sowden, AICI, CIP was quoted in The Toronto Star in an article entitled"The art of the midnight kiss”. She was also interviewed by CFTO TV about BelindaStronach's image and CTVnewsnet on last minute gifts for Valentine's Day.

Got your name in the public eye? Don’t forget to let us know so we can add youto our member spotlight. E-mail the information to Damon Allan atdamon@alexandersteel.com.

MEMBER SPOTLIGHTAICI IN THE PUBLIC EYE

2004 AICI AnnualConference In San FranciscoApril 30 – May 4, 2004.Come and meet peoplefrom all around theworld, hone your currentskills, and learn newones. The AnnualConference is a must foranyone in the imageindustry. Your perceptionof the world and theimage industry will bealtered forever, for thebetter; all it takes is ONEAnnual Conference tomake you see the worldin a brand new light.Register directly online atwww.aici.org whilechecking out the newinternational Website, itlooks fabulous!

CHANGE OF ADDRESSPlease contact

Michelle Horne, VP Membership

Phone: 613-253-0081 michelle@puttingittogether.ca

Inside Image 10

NEWSLETTER ADVERTISING RATESInside Image is distributed to all AICIToronto Chapter members and AICIchapters around the world. It is alsoavailable through our websitewww.aicicanada.com

SIZE MEMBER NON MEMBERRATES RATES

Business Card $ 30 $ 401/8 page $ 35 $ 451/4 page $ 50 $ 751/2 page $ 95 $1801/2page $150 $225(outside back cover)

For more information aboutadvertising, please contact Damon A. Allan at 416-985-4624

AICI Inside Image ispublished four times a year as aforum for the exchange of ideasand information by its members

and guests.

All rights reserved.

EditorDamon Allan416-985-4624

Creative Direction – Côté DesignNewsletter Layout – Elisabeth Prosper

416-703-7936

All submissions are consideredto be the views of the author

and do not necessarily reflect the policies or views of AICI.

TORONTO CHAPTER925 Yonge Street, Suite 312

Toronto, ON M4W 2H2

don’t hesitate to send your articles aswe are always looking forcontributions. This is a great way formembers outside of Toronto who donot have the chance to come tomonthly meetings or get involved onthe board to contribute to theirChapter and let their presence beknown. We would love to hear fromyou. All articles should be proofreadand sent to Damon Allan atdamon@alexandersteel.com

It is my pleasure to welcome ournewest Associate members to theAssociation of Image Consultants,Toronto Chapter.

Amy CassonPolished Image, London, ON519-434-8249 acasson@mmm.com

Karen ChungCharisma International, Toronto, ON416-825-2981 imageadvice@yahoo.ca

Angelina HuardAngelarium Productions, Fort Erie, ON905-991-8298 ahuard@cogeco.ca

Linda LeducLinda Leduc Designs, Vancouver, BC604-312-9556 lindaleduc@shaw.ca

Michelle HornePutting It Together Image Consulting

MEMBERSHIP REPORT

CALLING ALL REPORTERS

IN HIDING

Board of Directors 2003 – 2004

PresidentAngèle Desgagné

AICI, CIP905-469-1889

VP/President-ElectAnne Sowden

AICI, CIP416-429-8028

SecretaryJohana Schneider

416-704-3695

TreasurerMorgan Atkinson

905-454-1671

VP Program/ChairZayna Mosam416-919-5105

Membership ChairMichelle Horne

613-253-0081

Membership Co-ChairDaniela Mastragostino

905-458-0387

Communications Co-Chair(Newsletter)

Damon .Allan416-985-4624

Communications Co-Chair(Website)

Heather ElrickAICI

604-931-4595

VP MarketingCarol Robichaud

AICI, CIP905-278-1472

Visit our website Toronto chapter

www.aicicanada.comInternationalwww.aici.org