1

2

3

ý

ý

ý

4

ý

ý

Senses

Frames of Reference

StimulationsSensory Receptors

Adjustment

5

6

؟

7

8

Sigmond freud

Psycholtherapy

9

Personality

–

10

Perception

SensationPerceptionReal world Perceptual world

11

:وال مانع من اإلشارة إليها هنا باختصار

Guilford

learning Education

12

BCMBehavioral Contingency Management

13

PCM

–

Attitudes

Allport

Borgadus

14

15

Frustration

Psychological Conflict

16

prejudiceMorale

17

Anthropology

Psychology

sociology

18

:املفاهيم املختلفة املتصلة بالسلوك التنظيمي

Classical school

Bureaucratic theory Economic man

Behavioral School

19

Decision- making theory

Modern management trends

20

21

––

22

23

: وكما سبق وأسلفنا فإن الصراع يف التنظيم اإلرادي يقع يف أربع مستويات

Inter group conflict

24

–

25

26

Alarm

Resistance

27

Exhaustion

Reactive strategy

Protective strategy

Enactive strategy

28

هناك أنواع عدة من التوترات اليت تنشأ داخـل املنظمـة، وهـذه التـوترات تكـاد :تتشابه من منظمة ألخرى فهي إما

Delegation

Cooperationinter personal competence

Feed back

29

)٣٣(: هناك طرق لذلك منها

30

31

Peter & waterman

32

Strategic thinking

Organizational culture building

٣٨( :خصائص اإلداريني املبدعني(

33

–

34

35

36

Charismatic leader

37

38

Wendell French

French

39

Intervention strategies

40

41

إذن ما هي األهـداف املتوخـاة مـن عمليـة إدارة التطـوير والتغـيري وكيـف ميكـن )٤٧(حتقيق هذه العملية يف املنظمات؟

42

43

44

45

Larry Griener

Evaluation& revolution as organization grow

46

Formalization

47

48

49

50

Automation

Charles Perro

Routine Technology

Non Routine Technology

Engineering technology

Craft technology

51

52

:املشاكل الداخلية: أوال

Alienation

Feeling of Inequity

:املشاكل اخلارجية: ثانياً

Unresponsiveness

53

54

: من هذه التعريفاتاًملزيد من ذلك نسرد بعضHewkins & Preston

Lilico

55

56

57

–

58

3) Leon G. schiffman & Leslie kanut, consumer behcivier 7 th edition, New jersey: prentice Hall,2000, Page 122.

5) David Buchanan & Andrezej Huczyski, Ibid. Page 46.

15) G.W Allport, personality: psychological interpretation l.newyork: Hall, Rinchort & Winston,1973 p.48 16) Guilford , educational psychology, op. cit., 345 .

–

59

–

–

34) Richard l. daft, organization theory and design, west publishing company,1992 p 254 35) Lioyed A Rowe and William B. Boise, Organizational Innovation: Current Research and Involving concepts, Public Ammonization Review, Vol.34 (May/ June 1974) PP. 284-293.

–

60

–

61

–

–

62

63

…

64

65

66

67

:)٤(أهداف السلوك التنظيمي

68

69

luthansSocial

learningcognitive approachBehavioristic approach

70

o-s

B-Clow of effectEdward Thorndike

Luthans

71

(S) situation

(o) operates (+)

(B)

behavior(+)

(C) org-and behavioral

consequences

Cognitive Processes

Psych

Luthans, organizational Behavior P17.

72

Wanger and Hollenbeck

Observable Behavior

visible actions

73

74

75

76

"

"

"

"

77

"

"

"

78

79

80

1- Leavitt. H.J. Managerial psychogy, 4th ed, the university of Chicago press, Chicago, 1987 P.7

3- Cummings, L..L.., Towards organizational behavior academy of management review, Jan. 1978, PP 90-98

425=recordid?php.detail.net.iraqstudent.www

6- Fred luthans. Organization behavior 5th edition (N.Y: me grow hill book,co,1989) P13

-

8- Wargner, A. J and Hollenbeck, R., organizational behavior: securing competitive advantage: prentice-hall, inc., Englewood cliffs. 1998, New Jersey P.4

Keith Davis & John w. New storm: Human Behavior at work, Organizational Behavior, 8th ed. (Mc Grew Hil Book co. 1989)P.5