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Family Support AgencyFamily Resource Centre ReviewJune 2009
Internal Audit Services
Slide 2Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Agenda
FRC Bird’s Eye View
Challenges/ Issues and Key Documentation Required
Further Information
Questions
Slide 3Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
FRC Bird’s Eye View
Needs
Reporting
Resources
DeliveryCompliance
Strategy
Risks
Slide 4Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Needs
Key Challenges/Issues
• What are the needs of the Community?
Key Documentation Required
• Strategy Document
• Annual Operating Plan
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 5Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
• Vision Statement
• Family Resource Centre Objectives and Actions
• Background and History of the Project
• Community Profile/ Socio Economic Factors
• Needs analysis survey and findings
• Structure and profile of the voluntary Management Committee
• Organisation Structure /Proposed staffing structures and job descriptions
• Projected budget/ Finances
• Consultation Process
• Three year Workplan
• Principles of the Community Development Support Programmes
• Developing a new work plan
Illustrative Contents of Strategy Document
Slide 6Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Risks & Strategy
Key Challenges/ Issues
• What is the purpose/goal of the FRC?
• What are the risks facing the FRC?
• How are the risks identified?
• How are the risks classified/rated?
Key Documentation Required
• Strategic Plan
• Annual Operating Plan
• Top Risks
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 7Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
• Damage to reputation by failing to manage the expectations of the community
• Failure to maintain the level of voluntary support necessary to deliver the services to meet the needs of the community
• Failure to obtain the expected level of funding to deliver the services to meet the needs of the community
• Failure to recruit the ‘right’ people
Illustrative Risks
Slide 8Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Resources
Key Challenges/Issues
• Who are the available resources both at Board and Operational level?
• What are their responsibilities?
• What Training do they require?
• How is continuity ensured?
• How are fresh ideas and insights brought to the Board?
Key Documentation Required
• Management Organisation Chart/ Job Descriptions
• Board and Sub Committee Terms of Reference
• Policies: Code of Conduct/ Ethics
• Skills Analysis
• Procedures: Appointment, Selection and Succession plans for Board Members, Conflict of Interest Procedures
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 9Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Responsibility, Authority and Accountability
Responsibility
Authority Accountability
• Clarify
• Question
Slide 10Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Delivery
Key Challenges/Issues
• Ability to deliver planned services
• Maintaining records of operational activities (including financial)
• Flexibility to adapt to a changing environment
Key Documentation Required
• Relevant statutory Records and Reports
- Register of shareholders
- Minutes of Board and Sub Committee meetings
• FSA Reports
- Quarterly Returns
- Annual Reports
- Annual Progress Reports
- Audited Annual Accounts
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 11Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Compliance
Key Challenges/Issues
• What are the responsibilities of Directors?
• Do the Directors understand their responsibilities?
• Compliance with Legal Requirements & Financial Procedures
• Evidence of Compliance
Key Documentation Required
• Proper books and records
• Minutes of AGM
• Financial Procedures Manual
• Evidence of Compliance: signatures and dates as evidence of review, all supporting documentation retained and filed
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 12Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Reporting
Key Challenges Issues
• Ability to Meet Deadlines
• Insufficient Supporting Documentation
Key Documentation Required
• FSA Reports
- Quarterly Returns
- Annual Reports
- Annual Progress Reports
- Audited Annual Accounts
Needs Risks
ResourcesStrategy
Compliance
Delivery
Reporting
Slide 13Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
Further Information
Support Agencies
Family Support Agency
Slide 14Family Resource Centre ReviewPricewaterhouseCoopers
June 2009
QUESTIONS?
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