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Session S316973 : How to build a Private Cloud with Oracle Enterprise Manager: A Major Telco StoryMadhup GulatiMadhup GulatiPrincipal Product Manager

Safe Harbor Statement

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t t It i t it t t d licontract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making a purchasing decision. The e ed upo a g a pu c as g dec s o edevelopment, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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Oracle Enterprise ManagerSession S316973Session S316973

How to build Private Cloud with Oracle Enterprise Manager: A major Telco story

While private Cloud is today's reality, it comes with its own challenges around flexibility, agility and control.

Telco story

own challenges around flexibility, agility and control. Learn how Enterprise Manager can manage, optimize and streamline your Cloud implementation and give you the maximum ROI at the minimal TCO.

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Program Agenda

<Insert Picture Here>• Cloud Computing Concepts

– Private Cloud ManagementPrivate Cloud Management

• Current capabilities– Case Study: Major Telco

• Cloud Management Roadmap

5 5© 2010 Oracle Corporation

Business-Driven IT Management

6 6© 2010 Oracle Corporation 6

NIST Definition of Cloud Computing

Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurabledemand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service

id i t tiprovider interaction.

This cloud model promotes availability and is composed of:

3 Service Models• SaaS• PaaS

4 Deployment Models• Public Cloud• Private Cloud

5 Essential Characteristics• On-demand self-service• Resource pooling • PaaS

• IaaS• Private Cloud• Community Cloud• Hybrid Cloud

• Resource pooling• Rapid elasticity• Measured service• Broad network access

7 7

Source: NIST Definition of Cloud Computing v15

© 2010 Oracle Corporation

SaaS, PaaS and IaaS

Applications delivered as a serviceApplications delivered as a service to end-users over the Internet

Software as a Service

Platform as a ServiceApp development & deployment platform delivered as a service

Server, storage and network Infrastructure as a Service

, ghardware and associated software delivered as a service


Public Clouds and Private Clouds

• Used by • Exclusively

Public Clouds

SaaSIN

Private Cloud

SaaS IN• Used by

multiple tenants on a shared basis

Hosted and

• Exclusively used by a single organization

• Controlled andIaaS

PaaS

NTRANEIaaS

PaaS

NTERNE• Hosted and

managed by cloud service provider

• Controlled and managed byin-house IT

IaaSET

IaaS ET

Lower upfront costsOutsourced management

Lower total costsGreater control over security, compliance, QoS

Trade-offs

gOpEx

y pCapEx & OpEx

Enterprises will adopt a mix of public and private clouds

9 9

p p p p


Enterprise Evolution To Cloud


Oracle Cloud Computing StrategyOur objectives:Our objectives:• Ensure that cloud computing is fully enterprise grade• Support both public and private cloud computing – give customers choice

Public Clouds Private Cloud

Oracle Applications On Demand

Oracle Applications

PaaS

SaaSINTRPaaS

SaaS INTE PaaSPaaS

SaaSSaaS

IaaS

PaaSRANET

IaaS

PaaS ERNET

IaaS

PaaS

IaaS

PaaS

UsersOracle Technology in public clouds Oracle Private PaaS

11 11

in public clouds Oracle Private PaaS


Cloud Computing: Oracle’s Perspective

• Characterized by real, new capabilities, but based on many established technologiesy g

• Compelling benefits as well as serious concerns

• Enterprises will adopt a mix of public and private cloudsclouds


Major Telco: Business ChallengesInflexible and Cost Prohibitive Infrastructure

Enterprises are faced with a common set of business challenges centered around improving performance of applications and infrastructure while controlling the cost of doing businessinfrastructure while controlling the cost of doing business.

• Common challenges include:•• Traditional method: Traditional method:

Need redundancyNeed redundancy –– buybuyManaging the cost of Need redundancy Need redundancy –– buy buy two of everythingtwo of everything

•• Capital intensive, Capital intensive, significantly drives up costsignificantly drives up cost

– Managing the cost of underutilized resources

Need the ability to significantly drives up costsignificantly drives up cost– Need the ability to deploy capacity on demand

•• Cannot scale quickly for Cannot scale quickly for fluctuating business cyclesfluctuating business cycles

High availability– High availability configurations are complex and costlyto manage

•• Complex in nature and Complex in nature and difficult to managedifficult to manage

•• Must sacrifice flexibilityMust sacrifice flexibility


to manage Must sacrifice flexibilityMust sacrifice flexibility

Oracle's Cloud Management Solution

Platform as a Service

Oracle ApplicationsThird Party Applications

ISVApplications


Cloud Management

Oracle Enterprise Manager

Shared Services

Integration: Security:Process Mgmt: User Interaction:Configuration Mgmt

Lifecycle Management

Database Grid: Oracle Database RAC ASM Partitioning

Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit

SOA Suite Identity MgmtBPM Suite WebCenter

Infrastructure as a ServiceOperating Systems: Oracle Enterprise Linux

Application PerformanceManagement

Application QualityManagement

Database Grid: Oracle Database, RAC, ASM, Partitioning,IMDB Cache, Active Data Guard, Database Security

Oracle Enterprise LinuxOracle Solaris

Oracle VM for x86

Operating Systems: Oracle Enterprise LinuxOracle Enterprise LinuxOracle SolarisOracle VM for SPARC (LDom)

Solaris Containers

Servers

Storage

Physical and VirtualSystems Management

Ops Center

14 14

g


Private Cloud Lifecycle

2. Build App

3. Use App

4. Scale up/down• Adjust capacity

App Developer

App Users

pp

• Assemble app using shared components

• Deploy

based on policies• Monitor via self-

service

App• Deploy

through self-service

IT/App Owner

5. Manage CloudOracle Enterprise Manager Self-Service InterfaceShared Components

IT

1. Set Up Cloud

Oracle Fusion Middleware IT

• Monitor

• Set up PaaS• Set up shared

components• Set up self-

i t l

IT

InfrastructureOS (OEL, Solaris)

Oracle Database Oracle Enterprise Manager

• Monitor availability, performance, compliance

• Manage (patch, backup)

• Meter and


15 15

service portal Infrastructure Chargeback



2. Build App

3. Use App


App Developer

App Users

pp


• Deploy


service

App• Deploy


IT/App Owner


IT

1. Set Up Cloud


• Monitor



i t l

IT





• Meter and


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Setup Cloud:Oracle Enterprise Manager

Software Image Library • Server and software provisioning

tion

s

Application Components

– Setting up Server Pools and Storage

– Bare Metal Provisioning of Hypervisors using PXE

Con

figur

atS

ettin

gsComponents

Oracle VM +Patches

Hypervisors using PXE– Automated Agent Provisioning

• Configure software library– Typically on a NAS filer

AS1 Image AS2 Image AS3 Image

n Application yp y– Gold images, ISOs, Templates

• Setup Users and Roles– Create Enterprise Manager

DB1 Image DB2 Image DB3 Image

Con

figur

atio

Set

tings

Application Components

OSPhysical Server

Users with appropriate privileges

• Enable Self-Service

OS1 Image OS2 Image OS3 Image


Major Telco: Setup CloudH d Nehalem ProcessorsHardware Nehalem Processors

48-96 GB Memory

Storage NetApp FAS3170 (utilizing NFS)

Storage Tools

SnapDrive for UnixSnapManager for OracleStorage Tools SnapManager for SAPOperations Manager

Network Connectivity 10 Gb Ethernet to the Blade

Storage Connectivity 10 Gb Ethernet

Hypervisor Oracle VM Server 2.2.1

Operating System

Oracle Enterprise Linux 4.x 32/64 bitOperating System Oracle Enterprise Linux 5.x 32/64 bit

Management Oracle Enterprise Manager 11g

MonitoringBMC PatrolTivoliMonitoring TivoliOracle Enterprise Manager 11g

Security Computer Associates eTrust

Workflow/Automation/ Software Library Oracle Enterprise Manager 11g

18 18

y



2. Build App

3. Use App


App Developer

App Users

pp


• Deploy


service

App• Deploy


IT/App Owner


IT

1. Set Up Cloud


• Monitor



i t l

IT





• Meter and


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Rapid Deployment with Oracle VM TemplatesSave days or weeks in installation and configuration time

Customize and save as Golden ImagesDownload Templates

SiebelCRM

Deploy to

VM 2

SiebelCRM

VM 2

SiebelCRM

VM 2

SiebelCRM

from OTN Template Builder

Template Builder

Deploy to Test

Oracle VM Servers

Oracle Enterprise ManagerOracle Enterprise ManagerCustomApp MySQL

DBOracleDB• Download templates from

Oracle• Pre-built pre-configured VM

Deploy to Test

Pre-built, pre-configured VM• Complete App, Middleware, DB

installation• Siebel CRM, Database 11g,

Weblogic Server, …

MySQLDB


Dynamic Capacity Management Automated Scale Up and Scale Down

Sense demand spike

Sense

Dept App 1

Dept App 2

Dept App 1

Sensedemand

spikeSense demandspike

Shared Service

Shared Service


Shared Service

WebLogic Server cluster nodes

WebLogic Suite-based Application Grid

cluster nodes

Coherence Data Grid nodes

Oracle Database Grid: RAC, ASM, IMDB Cache

Oracle Database RAC nodes

Adjust capacityAdjust capacityAdjust capacity


Self-Service ProvisioningConsiderations For Choosing the Right Delivery Modelg g y

The selection of a delivery model for self-service is dependent on:

• Users and their Use CasesUsers and their Use Cases

User Use Cases

Application Tester Clone a production database for performance testing

DBA Build test environment to verify a patch

App Developer Needs a schema/user for a small application prototype

• Implementation Considerations• Ease of management

• Design Considerations• SLAs

• Existing infrastructure• Platform

• Isolation (data and security)

• Time to deliver


Self-Service ApplicationBasic Design

The next major release will include a self-service application out of box.


Self-Service ApplicationRole-based Tasks

Designer Operator DEPLOYMENT

Identify delivery options and the technology solutions

1 Access Self-Service Application1

Designer Operator PORTAL

Test provisioning procedure for that technology

Write scripts to deploy the

Request a database by selecting the desired deployment template and size

Access database

2

3

2

3Write scripts to deploy the selected technology using EMCLI and deployment procedures

Maintain a service catalog of

Access database

Retire database when not needed

3

4

3

4different deployment templates


Real Application Cluster Provisioning Rapid Deployment, Scale out and Scale back

1 211 2

3

1

Stage Gold Image

3

Create Reference RAC System

5 4Create Production Clusters

Scale Back Scale-Out RAC

• Deploy Clusterware, Database, and ASM in a single procedure• Out-of-box profiles and Gold Images for consistency• Scale out and Scale back of RAC nodes


• “Analyze” mode to validate pre-requisites

Sun Exadata V2 SupportDatabase Machine Provisioning

• Out-of-box script to deploy Enterprise Manager configured with Software Library, Exadata monitoring plugins and all mandatory patches

•Profile driven provisioning for repeatable, error-free deployment

•Profiles contain pre-recorded information about IPProfiles contain pre recorded information about IP addresses, interfaces, disks, storage options, etc

•Out-of-box profiles to assist easier deployment

•Automatic configuration of underlying operating system

•Creation of OS users and groups

•Configuration of Kernel parameters

• Simple push-button provisioning process

•Reduces deployment effort from days to hours

•Hands-free deployment of Grid Infrastructure and Database software

•Resumable and Retryable from any point

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•Resumable and Retryable from any point


Major Telco: Enterprise Manager – Database ProvisioningAutomated Installation procedures for end testers

• Standardized deployment procedures for Single Instance & RAC databases• SAP (RAC and non-RAC) DB Deployments – One of the 1st in the world• New Database deployments automatically includes latest patches • Out-of-box Clusterware delete procedure for cleaning up RAC Installation• Out-of-box Clusterware delete procedure for cleaning up RAC Installation


Major Telco: Enterprise Manger – Database ProvisioningDatabase Software Library

- Gold image of Clusterware/Database binaries with PSU/CPU Patches stored g- 10g R2 / 11gR1 / 11gR2- Single Instance / RAC- SAP customized DB Binaries- Current Policy : Jan and July PSU patches across all databases Advantages:

- Consistency in terms of patches - No manual apply of patches : Saves times and reduces errors

Oracle binaries with

multiple versions of

PSU Patches


Major Telco: Enterprise Manager – Database Provisioning

• Advantages:• Advantages:– Executed in parallel across multiple servers– Scheduled through Enterprise Manager and runs in the background– The entire process from binary installation up to base database creation p y p

completes < 1 hour– Binaries configured in a standardized layout across all Database servers

10g RAC DB gready under 1

hour !!



2. Build App

3. Use App


App Developer

App Users

pp


• Deploy


service

App• Deploy


IT/App Owner


IT

1. Set Up Cloud


• Monitor



i t l

IT





• Meter and


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Centralized Monitoring and Metering

• Centralized, exception driven monitoring using Metrics and ThresholdsMetrics and Thresholds

• Define your own metrics• Monitoring templates

• Exception Notification• Exception Notification• Email, page, SMS

• Integration with third party t levent console

• Open View, Unicenter, Remedy and more

Ri h M t i il bl f• Rich Metrics available for Metering

• Extended via Enterprise Manager Views

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Manager Views


Centralized Configuration Management Doing more with less

Knowing What You Have

Standardizing Configurations

Configuration Compliance

Detecting Configuration Changes

Asset Discovery

Automated Inventory

HW/SW Configurations

•Operating Systems

Real-time Monitoring

Real-time Detection

•Who, What and When

Compliance Framework

Drift Analysis

Config Comparison

•Across the stack

•Across lifecycles

Proactive Checks

Policy Management

Out-of-the-Box Policies

User-Defined PoliciesOperating Systems

•Hardware

•Database

•Packaged Apps

Compliance Framework

•SOX. PCI, CoBIT …

Change Reconciliation

•Authorized vs Unauthorized

Across lifecycles

•Baseline & Gold Std

•1-to-1, 1-to-Many

Drift Reconciliation

User Defined Policies

User-Defined Groups

Compliance Dashboard

Configuration Search

Relationships


Major Telco: Enterprise Manger – Monitoring

Database Monitoring• All databases and hosts monitored for 14 major metrics in critical state:

– Archiver Hung Alert Log Error Status– Archive Area Used (%)– Generic Alert Log Error Status– Oracle Data Block Corruption Status– Data Block Corruption Alert Log Error Status– Media Failure Alert Log Error Status– Cluster Error Status– Data Block Corruption Statusp– Instance Status– Redo Log Corruption Status– Tablespace Space Used (%)– Generic Alert Log Error– Inconsistent DB State Status– Out of Memory StatusOut of Memory Status

• Email notification set to alert DBA if any of the metrics crosses threshold• Advantages:

H ld t bl f ti– Hold users accountable for resource consumption- Proactive monitoring vis-à-vis reactive monitoring- Consistency in terms of monitoring parameters- Out of the box solution - No customized monitoring scripts


Major Telco: Enterprise Manager – Monitoring Templates

Monitoring TemplatesMonitoring Templates• Useful for applying monitoring and policy settings to multiple targets• Option of either overriding or keeping intact earlier settings

Host Template• Host Template:– Checks no insecure services ( ftp ,telnet) are running– Checks no unintended ports are open

• Database Template:• Database Template:– Push customized 14 metric settings across all databases– Push standardized polices across all databases

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Major Telco: Benefits of New ArchitectureChallengesChallenges • New Server procurement takes weeks• Hardware changes requires downtime and co-ordination• Too much DBA Customization ( Installation / Backups /

Monitoring)• Cannot cross leverage DBAs for supporting various

Databases• DBAs spent too much time in repetitive tasks• Reactive monitoring • Production refresh time consumingProduction refresh time consuming

Benefits• New Server procurement in hours• Hardware changes requires minimum/no downtime and co-

ordination• No DBA Customization ( Installation / Backups / Monitoring)• Can cross leverage DBAs for supporting various Databases

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• Can cross leverage DBAs for supporting various Databases• DBAs spent minimal time in backup management• Proactive Database monitoring • Production refresh less time consuming © 2010 Oracle Corporation

Cloud Computing Needs Effective Management

Automation Required…Cloud Needs…

Rapid Provisioning, Mass Patching, Complete Lifecycle Management

Agility and Flexibility

ManagementCentralized Monitoring, Configuration Management

Unified View, Centralized Control

Most Comprehensive Application

Resource Usage Tracking, Metering

Application Visibility

Transparency

Most Comprehensive Application Performance Management

Integrated Application-to-Disk Management

Application Visibility

Efficiency, End-to-End Automation

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ManagementAutomation


Oracle’s Cloud Management RoadmapCloud Management


Cloud ManagementOracle Enterprise Manager

Oracle ApplicationsThird Party Applications

ISVApplications

Chargeback

Self-Service


Shared Services

Integration: Security:Process Mgmt: User Interaction:Capacity Planning

Workload/Resource Mgmt

Chargeback

Configuration Mgmt

Lifecycle ManagementDatabase Grid: Oracle Database RAC ASM Partitioning

Application Grid: WebLogic Server, Coherence, Tuxedo, JRockit

SOA Suite Identity MgmtBPM Suite WebCenter

Infrastructure as a ServiceOperating Systems: Oracle Enterprise Linux



Database Grid: Oracle Database, RAC, ASM, Partitioning,IMDB Cache, Active Data Guard, Database Security

Oracle Enterprise LinuxOracle Solaris

Oracle VM for x86

Operating Systems: Oracle Enterprise Linux ManagementOracle Enterprise LinuxOracle SolarisOracle VM for SPARC (LDom)

Solaris Containers

Servers

StoragePhysical and Virtual

Systems Management

Ops Center

37 37

g


Roadmap Snippet: Build and Package ApplicationOracle Virtual Assembly Builder

Oracle SOA Suite

Oracle BPM Suite

Oracle WebCenter

Oracle Identity

Mgt

Package multi-tier applications for rapid, error-free deployment

Oracle Application Grid

Oracle Database Grid

Application A Application BOracl

Introspection&

AssemblyVirtualized

SoftwareAppliances

e Enterp

Assembly Builder

Assembly Builder Oracle VM Server

prise Man

Assembly A Assembly B

BuilderBuilder

DeploymentOracle VMTemplateBuilder

OVF Packaging

Oracle VM Servernager


Roadmap Snippet: Deploy ApplicationSelf-Service Interface

• Self-service provisioning:- Oracle VM Templates

C l t A bli- Complete Assemblies

• Users can select:Server size- Server size

- Storage volumes- Dynamic/static IP- Network profile

• Policies for quota, retirement, chargeback

• Programmatic Web services APIs


Cloud Standards, Portability, InteroperabilityOracle Cloud APIs

• Leveraging the work done on Sun Cloud APIse e ag g t e o do e o Su C oud s• REST/JSON based• A subset submitted to DMTF for IaaS standards

Extended model published on OTN

40 40

• Extended model published on OTN


Roadmap snippet: Metering and ChargebackOracle Enterprise Manager + Oracle Billing and Revenue M tManagement

Cl d

Complete Cloud Management and Monetization Capabilities

Cloud Management


Configuration Mgmt

Cloud Monetization

Oracle Billing and Revenue Management

CloudServices

Applications Configuration Mgmt

Lifecycle Management

Application Performance

Pricing/Charging Flexibility

Customer Management

Metered UsageProvisioning

Bill/Invoice generation

Middleware

Database

Deactivation



Complete Billing Operations

Value Chain ManagementUsage data collection

and deliveryOS

VirtualizationBalance Control

Physical & VirtualSystems Management

Ops Center

Business Intelligence

collection



Documents

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