Upload
brianne-dorsey
View
213
Download
0
Tags:
Embed Size (px)
Citation preview
Identify and discuss techniques to recruit new donors
Identify and discuss techniques to retain current donors
Discuss scheduling pitfalls and ways to overcome them
Understand the donation process Donation specific deferrals
› Aspirin, Ibuprofin, MIRSA Educate whole blood donors on the
need Retiree Health Fairs Get the right donor to the right
donation
Understand why they donate Collection staff key to retention Treat them like royalty – Thank them Video clubs Special treats Goal setting
Special events and incentives Reminder email and/or call (DRM Tool) Ask to schedule next donation Active rescheduling of cancellations
and no shows Reserve donors with flexible schedules Appointment availability