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עבודת מחקר במסגרת לימודי תכנית התזה
הקשר בין מיינדפולנס לזיהוי הזדמנויות יזמיות, החיפוש אחר
ביצועים יזמיים
המסלול האקדמי המכללה למנהל
בית הספר למנהל עסקים
המחלקה ליזמות וחדשנות
מחבר: טל ברמן
מנחה: פרופסור דפנה קריב
iii
Abstract
This thesis aims to investigate the role of organizational mindfulness in the domain of
entrepreneurship research, connecting it to entrepreneurial opportunity recognition and
entrepreneurial performance. Organizational mindfulness assists organizations in
improving their ability to detect additional issues, especially weaknesses, and
responding to them early.
This perspective has not yet been explored in the literature and may contribute
to the current research in entrepreneurship as well as to related areas of interdisciplinary
research. The current study suggests that there is a connection between organizational
mindfulness and the recognition of entrepreneurial opportunities. It further suggests
there is a connection between organizational mindfulness and entrepreneurial
performance. These results emerge from the fact that entrepreneurs are committed to
resiliency and that they are constantly preoccupied with the possibility of failure. This
enables them to better recognize entrepreneurial opportunities and to build on previous
research conducted by Weick et al. (1999), who coined the five antecedents of
organizational mindfulness: preoccupation with failure; sensitivity to operations;
under-specification of structure; reluctance to simplify interpretations; and commitment
to resilience. Rerup (2005) suggested a connection between organizational mindfulness
and habitual entrepreneurs. The objective of this study is to build on these theories and
to suggest the connections between the five antecedents and entrepreneurial
opportunities and performance. This study is therefore built on two research questions:
(1) Do mindfully-acting entrepreneurs recognize entrepreneurial opportunities
better than nonmindfully-acting entrepreneurs?
(2) Do mindfully-acting entrepreneurs generally perform better in their
undertakings than do non-mindfully acting entrepreneurs?
Quantitative research has been conducted to test these research questions using
a sample of 112 Israeli entrepreneurs. A combination of valid performance questions
(Kariv, 2008) and a newly-developed questionnaire for mindfulness and opportunities
were used for data gathering. The results were analyzed according to various
quantitative methods, including MANOVA and hierarchical regressions.
iv
The findings demonstrated that organizational mindfulness positively
influenced both entrepreneurial opportunity recognition and entrepreneurial
performance. The findings also suggest that both the research questions were confirmed
and that they support current academic and non-academic theories in the field of
entrepreneurial opportunity.
v
Acknowledgements
I would first like to thank my thesis advisor, Professor Dafna Kariv, Vice
President for Global Initiatives and Development and Chair of the Department of
Entrepreneurship and Innovation at the School of Business Administration, College of
Management Academic Studies. The door to Professor Kariv's office was always open
whenever I ran into a spot of trouble or had a question about my research or writing.
She consistently allowed this thesis to be my own work but steered me in the right the
direction whenever she thought I needed it.
I would like to thank Professor Oren Kaplan, President of COMAS, for his
valuable assistance with the thesis. Professor Kaplan was a reader for this thesis and his
wisdom, knowledge and insights assisted in taking it a few more steps in the right
direction.
I would also like to thank the former head of the research program at COMAS'
school of business administration, Professor Israel Drori, for his support throughout the
long process of both the course studies and the writing of this thesis.
Finally, I would also like to thank the entire academic and administrative staff
at the COMAS School of Business Administration for all their assistance.
vi
vii
Table of Contents Abstract ............................................................................................................
ivi
Acknowledgements ........................................................................................................ v
1 Introduction .......................................................................................... 1
1.1 Rationale .................................................................................................. 1
1.2 Research Objectives ............................................................................................. 3
1.3 Thesis Structure ....................................................................................... 3
2 Literature Review ................................................................................. 4
2.1 Entrepreneurial Opportunities .................................................................. 4
2.1.1 The Field of Entrepreneurial Opportunities Research..................... 4
2.1.2 Entrepreneurial Opportunities Definition....................................... .. 8
2.2 Opportunity Recognition ....................................................................... 10
2.2.1 The Process of Recognition............................................................ 10
2.2.2 Recognition Process Assisted by Prior Knowledge........................ 11
2.2.3 Opportunity Recognition by means of Cognitive Properties.......... 13
2.3 Mindfulness............................................................................................ 15
2.3.1 The concept of Mindfulness in Management Studies..................... 15
2.3.2 The Five Principles of Organizational Mindfulness....................... 17
2.3.3 The Five Principles in the Context of Entrepreneurship................ 18
2.4 Research Questions ................................................................................ 19
2.4.1 Mindfulness and Opportunity Recognition..................................... 19
2.4.2 Mindfulness and Entrepreneurial Performance.............................. 20
3 Methods .............................................................................................. 21
3.1 Sample.................................................... Error! Bookmark not defined.
3.2 Research Tools and Instruments ............................................................ 23
3.2.1 Research Tools................................................................................ 23
3.2.2 Dependent Variables....................................................................... 23
3.2.2.1 Opportunity Recognition................................................................ 23
3.2.2.2 Business Performance............................................................................... 24
3.2.3 Independent Variables.................................................................... 24
3.2.3.1 Commitment to Resilience.............................................................. 25
3.2.3.2 Reluctance to Simplify Interpretations........................................... 25
3.2.3.3 Sensitivity to Operations................................................................. 25
viii
3.2.3.4 Underspecification of Structure...................................................... 26
3.2.3.5 Preoccupation with Failure............................................................. 26
3.3 Research Process .................................................................................... 26
3.3.1 Information Gathering................................................................................. 26
3.3.2 Statistical Analysis.......................................................................... 27
3.3.2.1 Mindfulness and Opportunity Recognition..................................... 27
3.3.2.2 Mindfulness and Entrepreneurial Performance.............................. 27
3.4 Ethics.................................................................................................................. 28
4 Results ................................................................................................ 29
4.1 Data Analysis ......................................................................................... 29
4.2 Statistical Results ................................................................................... 30
4.2.1 Mindfulness and Opportunity Recognition..................................... 30
4.2.2 Mindfulness and Entrepreneurial Performance.............................. 31
4.2.2.1 Mindfulness and Subjective Entrepreneurial Performance.............31
4.2.2.2 Mindfulness and Objective Entrepreneurial Performance.............. 33
4.3 Summary of Results ............................................................................... 34
5 Discussion .......................................................................................... 35
5.1 Findings.................................................................................................. 35
5.1.1 Mindfulness and Opportunity Recognition..................................... 35
5.1.1.1 Commitment to resilience and opportunity recognition................. 35
5.1.1.2 Preoccupation with failure and opportunity recognition ................ 36
5.1.1.3 Underspecification of structure and opportunity recognition......... 36
5.1.1.4 Reluctance to simplify interpretations & opportunity recognition. 36
5.1.1.5 Sensitivity to operations and opportunity recognition.................... 37
5.1.2 Mindfulness and Entrepreneurial Performance.............................. 38
5.1.2.1 Mindfulness and subjective entrepreneurial performance.............. 38
5.1.2.2 Mindfulness and objective entrepreneurial performance................ 38
5.2 Limitations ............................................................................................. 39
5.3 Implications of this study ....................................................................... 40
References.................................................................................................................... 43
Appendices.................................................................................................................. . 55
Appendix 1 – Questionnaire ..................................................................................... 55
1
1 Introduction
"By mindfully considering data not as stable commodities but as sources of ambiguity,
we become more observant"
Ellen J. Langer (1997: 132)
This thesis investigates the effect of organizational mindfulness on both the
recognition of entrepreneurial opportunities and entrepreneurial performance.
In this chapter, an introduction to the field of research will be provided in order
to present the reasoning behind the choice of the research subject.
1.1 Rationale
Entrepreneurship research has become associated with the understanding of
the nature of entrepreneurial opportunities (Holcombe, 2003; Shane & Venkataraman,
2000; Venkataraman, 1997).
One important, fundamental concept that has been developed is why and how
entrepreneurs recognize such opportunities (Shane, 2000; Gaglio & Katz, 2001). Ever
since Kirzner (1973) coined the term “alertness” in relation to the ability of certain
people to explore and discover hidden entrepreneurial opportunities, vast research has
been conducted on the questions of how, what and when entrepreneurial opportunities
are recognized. This research effort signified a shift from the study of the personality
characteristics of entrepreneurs, which had not led thus far to any significant results
(Gartner, 1988).
However, some of the processes of exploring the questions of why and how
certain people recognize entrepreneurial opportunities indeed relate directly to these
individuals whom we know as entrepreneurs. Some researchers have connected these
abilities to the entrepreneurs’ routines of using prior knowledge to their advantage
(Shane, 2000; Shepherd & DeTienne, 2005; Siegel & Renko, 2012), whereas some have
connected them to entrepreneurs’ special cognitive properties and ways of thinking
(Baron, 2006; Gaglio & Katz, 2001).
2
Kirzner (1973) has called the ability to spot hidden entrepreneurial opportunities
“alertness”. Mindfulness, as a Western concept,1 is about reflecting on external events
and processing the related information into associations and categorizations (Langer,
2000). Although these two concepts tend to overlap, they are most definitely not the
same thing (Baron & Ensley, 2006). However, as they certainly overlap, they may be
positively connected. In other words, the concept of mindfulness may be connected to
the entrepreneurial opportunity theory developed by Venkataraman (1997). A possible
connection like this merits further investigation.
A conceptual framework based on this focal point (Rerup, 2005) suggests that
mindfully-acting entrepreneurs tend to practice mindfulness when discovering and
exploiting entrepreneurial opportunities. However, no quantitative empirical research
has been conducted to advance this connection.2 Empirical study following a
conceptual study is a necessity in the research field of entrepreneurship (Krueger,
2003). This research therefore responds to a gap, one that is very important in advancing
the understanding of how entrepreneurs recognize entrepreneurial opportunities.
Furthermore, because entrepreneurship is closely linked to economic growth
(Wennekers & Thurik, 1999), it is essential to focus on the factors that tend to increase
the performance in entrepreneurial undertakings. Many researchers have suggested
various such factors which tend to positively influence the conducting of new ventures.
For instance, factors such as the number of partnering founders (Cooper et al., 1990) or
level of education (Lee & Tsang, 2001) have been found to influence entrepreneurial
performance positively. Moreover, researchers have suggested that mindfulness
contributes positively to the results for various types of businesses (Rerup, 2005; Weick
et al., 1999). It has also been suggested that mindfulness contributes to the development
of dynamic capabilities (Romme et al., 2010).
This thesis suggests new factor which affects the recognition of both
entrepreneurial opportunities and entrepreneurial performance.
1 This thesis will consider mostly the Western concept of mindfulness as developed by Langer (1989). 2 Double-checked with Prof. Rerup in a personal correspondence.
3
1.2 Research Objectives
Organizational mindfulness assists organizations by improving their ability to
detect more issues, especially weak points, and to respond to them early. The thesis will
endeavor to decipher the empirical impact of organizational mindfulness over the
process of recognizing entrepreneurial opportunities. It will be tested according to the
five principles of organizational mindfulness: Pre-occupation with failure, reluctance
to simplify interpretations, sensitivity to operations, under specification of structure,
and commitment to resilience (Rerup, 2005; Weick et al., 1999; Weick & Sutcliffe,
2006).
The influence of these five principles will be tested on the antecedents of
entrepreneurial opportunity recognition, i.e., both the use of prior knowledge (Shane,
2000) and entrepreneurs’ possession of cognitive properties (Baron, 2006; Gaglio &
Katz, 2001). Based on leading models and prior research in these fields, this research
expects to find that all the five principles of organizational mindfulness positively
influence prior knowledge, the possession of entrepreneurial cognitive properties and
the performance of entrepreneurial ventures.
As pointed out above, owing to the importance of both the recognition of
entrepreneurial opportunities and entrepreneurial performance, this thesis aims to
suggest the importance of organizational mindfulness in both the early and the later
stages of entrepreneurship.
1.3 Thesis Structure
This thesis starts with a review of the current literature, which will be presented
in chapter 2. An overview of why and how opportunity recognition has become a key
focal point in current entrepreneurship research will be included, along with a survey
of organizational mindfulness research and theory, which will deepen our
understanding of its importance as a sub-field of research in the field of management.
Chapter 3 will introduce the methodology developed and used for this research, and
Chapter 4 will present the results that emerged from our analyses of the data gathered
in the study. Lastly, chapter 5 will discuss these results and present their implications
for research and practice.
4
2 Literature Review
This literature review aims to provide a thorough overview of the leading theories
in the fields of opportunity recognition, entrepreneurial performance and organizational
mindfulness
Section 2.1 will discuss the research in the field of entrepreneurial opportunities.
This research has been conducted by several well-known scholars in different contexts
(Kirzner, 1973; Schumpeter, 1934; Venkataraman, 1997). Section 2.2 will discuss the
sub-field of opportunity recognition and its two main antecedents: prior knowledge and
cognitive properties. Section 2.3 will review the concept of mindfulness and its
connection to the field of entrepreneurship. lastly, in section 2.4, the research questions
will be introduced.
2.1 Entrepreneurial Opportunities
2.1.1 The Field of Entrepreneurial Opportunities Research
Until the development of entrepreneurial theory by Venkataraman (1997), the
field of entrepreneurship was divided among neo-classical economics theories (Aghion
& Howitt, 1992; Khilstrom & Laffont, 1979) and psychological traits theories (Begley
& Boyd, 1987; Chen et al., 1998; Hornaday & Aboud, 1971; McCleland, 1961). These
approaches will be discussed in detail.
It was Schumpeter (1934) who suggested that, although markets might be in
equilibrium mode, any person intending to increase his profits must innovate ("Find
new combinations"). There are various ways of doing this, thereby pushing the market
into disequilibrium mode: (1) Produce either something new or a new formation of
an existing product. Steve Jobs, CEO of Apple, used to say: "Innovation distinguishes
between a leader and a follower".3 During Steve Jobs' tenure as its CEO, Apple, thrived
on this strategy of producing something new or a new formation of an existing product.
Year in and year out, it introduced new blockbuster products, such as the iPod, the
iPhone, the iPad, and many other items. The iPhone, for instance, was a combination
3 The Innovation Secrets of Steve Jobs: Insanely Different Principles for Breakthrough Success by
Carmine Gallo, 2001.
5
of multiple available technologies, e.g. the touch screen and graphical user interface;
(2) Find new ways of production or distribution, e.g., in past years Amazon has been
involved in a project for improving the delivery of its products to its large customer
base. The project is called "Amazon Prime Air",4 and involves drones which will
ultimately deliver packages straight to the customer’s doorstep in no longer than half
an hour; (3) Introduce an existing product into a brand-new market. For example,
3D printing has been a notable technological trend in recent years. The latest
development is the use of 3D printing in the aircraft industry when it comes to spare
parts, maintenance and repairs. GE Aviation has started using 3D technology this year
in the manufacture of aircraft engine parts the company suggests tends to be lighter and
simpler, as well as having new design options;5 (4) Find new resources or semi-
finished goods for cheap manufacturing purposes. For example, about two decades
ago, most manufacturing firms abandoned their "Produce and Sell" business model
(although it is still in use in certain industries like the automobile industry). Instead,
they adopted wholesale or retail business models. This was made possible with the
combined improvements in the transportation industry and the ability to outsource to
countries with a cheap manufacturing advantage, such as China; (5) Create or destroy
a monopoly; e.g., previously, whenever we corresponded in writing, we had to use the
international mail services. With the creation of flash deliveries by companies such as
FedEx, as well as the advent of email, the communications industry was disrupted.
Today, it appears that the mail services in many countries are struggling for survival
(Sledzik, 2013).6 However, it must be considered that it does not make sense to innovate
at equilibrium. There is no incentive whatsoever to do this, as it "does not permit
appropriation of rents in sustained fashion" (Sarasvathy et al., 2003, p. 84). Hence the
above methods must be used to push the market outside.
In 1973, Kirzner suggested a theory complementary to that of Schumpeter, to
explain his own definition of entrepreneurship. He argued that there are business people
(entrepreneurs) who can discern markets that most people have yet to recognize are in
4 Amazon has already published information about this on its website: "We're excited about Prime Air — a future
delivery system from Amazon designed to safely get packages to customers in 30 minutes or less using small
unmanned aerial vehicles, also called drones." 5 GE has already published this on its website: "In 2016, GE Aviation will introduce the first 3D-printed parts in an
aircraft engine platform. Each of the new CFM LEAP engines, produced jointly by GE and its long-time partner,
Snecma (SAFRAN) of France, will have 19 3D-printed fuel nozzles in the combustion system that could not be
made any other way. The benefits of printing these parts are numerous". 6 "Israel's Postal Service Seeks Government Bailout" – Haaretz 16.03.2013
6
a state of disequilibrium. Such business people use their advantage in gaining the
necessary knowledge and information (Hayek, 1945) in order to buy resources or
products at a low price or sell them at a high price, sometimes even succeeding in both.
These entrepreneurs have an Alertness ability, which helps them identify such
situations, thereby grossing high profits. These profits are the reward for these
entrepreneurs' alertness (Holcombe, 2003). Entrepreneurs therefore feel that they have
information costs lower than those of others (Casson & Wadeson, 2007).
However, not all information is factored into markets when the prices are set
(Yao, 1988). This is evident in the various industries in which oil is used (automobile,
aviation, shipping, and others). Even though the price of oil nowadays is at a low point,7
real prices are still high. It sometimes takes weeks, perhaps months, before the prices
are lowered to reflect the real price of a barrel of oil at the gas station. This is because
the refining process is both time-consuming and costly.8 To sum up, Kirzner points out
that it is only after entrepreneurs have been involved in entrepreneurial activities and
have organized these markets that information is factored into the pricing system
(Eckhardt & Shane, 2003).
The theories by Schumpeter and Kirzner, are the backbone of entrepreneurship
research, as Schumpeter introduced "science push" opportunities, while Kirzner
introduced "market pull" opportunities (Shane, 2003). These scholars were the first to
define entrepreneurship as a concrete concept that could be built on. They complement
each other (Blaug, 2000) and provide us with an excellent starting point for all the
research theories in the field. With Kirzner's approach, the entrepreneur is alert to
unknown, yet to be discovered opportunities in the economic domain. On the other
hand, in Schumpeter's approach, opportunities are available outside the economic
domain, which indicates a strong need to think outside the box and to innovate. The
means to distinguish between these two approaches is the economic pricing system and
whether these opportunities are reflected by it or not (Buenstrof, 2007).
Venkataraman built on the complementary theories by Schumpeter and Kirzner,
and created a revolutionary definition of entrepreneurship:
7 "Oil Prices: What’s Behind the Drop? Simple Economics" – NYTimes 27.07.2016 8 "If energy prices are crashing, then how are refiners raking it in?" – Business Insider 23.08.2015
7
Our field is fundamentally concerned with understanding how, in the absence of current markets for future
goods and services, these goods and services manage to come into existence. Thus, entrepreneurship as a
scholarly field seeks to understand how opportunities to bring into existence "future goods and service are
discovered, created and exploited, by whom, and with what consequences… As its core the field is concerned
with (1) why, when and how opportunities for the creation of goods and services in the future arise in an
economy; (2) why, when, and how some are able to discover and exploit these opportunities while others do
not; and finally, (3) what are the economic, psychological, and social consequences (Venkataraman, 1997: pp.
120-121)
This theory was revolutionary, as it not only defined the existence of
opportunities and what entrepreneurial opportunities are, but also reflected on
entrepreneurs as individuals (Shane & Venkataraman, 2000).
Opportunity is defined in the research literature as a situation in which goods,
services, raw materials or organizing methods can be purchased at a certain price and
sold at a profit (Casson, 1982; Shane, 2000; Shane & Venkataraman, 2000).
People make decisions based on subjective judgments (Shane, 2000), which are
based on the information that the aforementioned people possess. This information may
or may not be accurate. When the information is inaccurate, it can lead to critical errors,
resulting in either a lack or an excess of resources (Kirzner, 1997). Such mistakes may
eventually lead to vast opportunities, whereby prices are either higher or lower than
their real, overall value (Kirzner, 1973). For instance, we can see how the infamous
collapse of Better Place led Nissan-Renault a few years later to destroy all the Beta-
Testing-Cars that operated in Israel on electric batteries.9 The batteries themselves were
sold to an American company in Missouri, which used them in turning gas-operated
cars (oil or natural) into electric vehicles.10
In summary, it was Venkataraman who suggested observing entrepreneurship
theory firstly by approaching it as an opportunity-based theory, which is the central
topic of this master's thesis.
9 "Better Place was a venture-backed international company that developed and sold battery-charging and battery-
switching services for electric cars. It was formally based in Palo Alto, California, but the bulk of its planning and
operations were steered from Israel, where both its founder, Shai Agassi, and its chief investors resided" (Taken
from Wikipedia - https://en.wikipedia.org/wiki/Better_Place) 10 We can find these batteries for sale on the American company's website: http://store.evtv.me/.
8
2.1.2 Entrepreneurial Opportunities: Definition
Entrepreneurial opportunities are defined in the research literature as situations
in which goods, services, resources and manufacturing methods are created by finding
new means, ends, or both. The ends, which are achieved, and the means, which are the
ways of achieving these ends, are realized by players in the market (Eckhardt & Shane,
2003). As such, entrepreneurial opportunities are defined by new means-ends other than
optimizing situations in which we achieve profits via existing means-ends (Kirzner,
1997). They are realized by three available actions: actions that push markets out of
equilibrium, actions that better the production process, and creative actions taken by
entrepreneurs (Eckhardt & Shane, 2003; Holcombe, 2003; Schumpeter, 1934).
Multiple models define the different types of entrepreneurial opportunities.
Drucker (1985) suggests three main types of opportunity: (1) Creating new information
by introducing a new technology or a new way of using it. As pointed out, many
companies are currently trying to find new uses for 3D printing technology in order to
introduce new, long-desired solutions. Various start-up firms are using 3D printing
technologies to provide improved solutions for the medical industry (such as 3D-
printed organs from the patient's own cells11), the security industry (3D-printed guns),
and special education (improving other senses for the blind and the deaf); (2) Taking
advantage of inefficiencies in the market that arise due to the incomplete or uneven
distribution of information. One example is the Israeli start-up company Paybox.12 The
co-founders realized that there was no efficient solution for collecting, as a group,
financial funds, which could be used later, for instance, to organize social events (such
as purchasing food for a party). Thus, they created a digital wallet that allowed groups
to automatically split the bill among them; (3) Spotting fluctuations in the prices of
resources owing to external factors, such as demographic or political changes. A few
decades ago, the Chinese government agreed to open its borders to Western companies.
Ever since then, these companies have sourced large amounts of cheap manufactured
products.
11 All following 3D printing examples have been taken from Forbes article: "What Can 3D Printing Do? Here Are
6 Creative Examples" 08.10.2013. 12 Paybox – "Collecting money from your friends has never been this easy. With PayBox you can collect money
from a group, or send money to a friend instantly" (Taken from Paybox's website).
9
Research has realized new ways of categorizing entrepreneurial opportunities
(Companys & McMullen, 2007; Gregoire et al., 2011). One way is the economic
approach, which asks how entrepreneurs recognize opportunities. This approach, as
explained earlier, is based on Kirzner's definition of entrepreneurship. Entrepreneurs
are on the alert for changes and fluctuations in the prices of, inter alia, resources and
commodities. Whenever the pricing system does not reflect the real cost of buying or
selling, some entrepreneur will recognize that situation and will use it to drive the
market back to equilibrium mode. Another approach is the cultural-cognitive, which
asks why entrepreneurs recognize opportunities. They do so by socially interacting with
others. Thus, entrepreneurs tend to recognize shifts in consumer preferences and needs.
The sociopolitical approach asks who these entrepreneurs that recognize opportunities
are. This approach not only deals with the individuals, but also takes into consideration
other external entities involved. In other words, who else is involved in the process of
realizing these entrepreneurial opportunities? Where do the entrepreneurs gather their
data, which is ultimately used to spot these hidden opportunities (Companys &
McMullen, 2007)?
Further, research shows various situations in which entrepreneurs can search
and find new opportunities (Cohen & Winn, 2007): (1) Inefficient firms. The Neo-
Classical approach assumes that firms utilize their resources perfectly, yet recent
research shows that this does not seem to be the case (Hawken et al., 1999). As has
been indicated, markets are in disequilibrium due to the inefficient management and
use of resources. Entrepreneurs find better ways of utilizing resources, thus pushing
markets back to equilibrium (Kirzner, 1973). As previously pointed out, the case study
of Better Place is very similar to that of other firms that have realized over the years
that car engines are unable to manage their oil consumption satisfactorily. There has
therefore recently been a significant move into natural gas-fueled engines or electric
vehicles. (2) Externalities exist. Another Neo-Classical approach suggests that market
prices reflect the entire range of costs and benefits of the product. As previously
suggested, this does not seem to be the case. Entrepreneurs search for opportunities in
which prices actually do not reflect all the benefits and costs, in order to gain access to
extra profits (Eckhardt & Shane, 2003). (3) Flawed price mechanisms. Another Neo-
Classical theory suggests that the prices of all products and services are set when supply
satisfies demand exactly. However, there is strong evidence to the contrary. For
10
instance, companies such as Xerox, Gillette, Nespresso, HP and others use a "Razor-
Razor Blades" business model, whereby they sell the core product (e.g., the printer for
HP) at a relatively cheap rate—sometimes even at a loss—for the purpose of winning
extra profits when selling large amounts of the complementary product (ink or laser
toners in the HP example) (Chesbrough & Rosenbloom, 2002). (4) Imperfectly
distributed information. Currently, the distribution of information on the markets is
imperfect (Hayek, 1945), as opposed to the Neo-Classical equilibrium theory of perfect
distribution. Imperfect, uneven information creates entrepreneurial opportunities
(Kirzner, 2000).
On the other hand, entrepreneurial opportunities are not just passively ‘out
there’; entrepreneurs have to be alert enough to recognize them (Holcombe, 2003).
Nevertheless, it will be easier to do so in environments like those described above
(Cohen & Winn, 2007). Opportunities assist people in pursuing their individual goals.
They give people options that allow them to become involved in entrepreneurial
activities (Companys & McMullen, 2007). Opportunities constantly provide a means
of doing something, so they can be perceived as objective, accurate and timeless
(McMullen et al., 2007).
2.2 Opportunity Recognition
2.2.1 The Process of Recognition
A focal point in the research into entrepreneurial opportunities (Holcombe,
2003; Shane & Venkataraman, 2000; Venkataraman, 1997) is how entrepreneurs
recognize them to begin with. How do they realize there is a yet to be a recognized way
to assume extra profits in a specific market? Why are they able to recognize these
situations while others are less able to do so (Shane & Venkatraman, 2000)?
Understanding these questions is a fundamental aspect of the entrepreneurship research
domain (Gaglio & Katz, 2001). Not only is it a very intriguing subject, but it is also
extremely important, because opportunity recognition is one of the characteristics of a
successful entrepreneur (Ardichvili et al., 2003).
Finding answers to these questions is not easy (Siegel & Renko, 2012).
However, as with the equilibrium approach discussed earlier, there is an ongoing
11
discussion in the literature regarding this process. Some scholars have argued that
entrepreneurs are constantly searching for opportunities via specific techniques, and
that they are constantly looking for available but unnoticed information (Shaver &
Scott, 1991). Others, especially those from the Austrian school, have argued otherwise.
The Austrian approach suggests that people cannot search for what they are not aware
of. One cannot be aware of whether a specific opportunity is available or even exists
(Kaish & Gilad, 1991).
Nonetheless, there must be a reason why market failures are overlooked. As
mentioned earlier, entrepreneurial opportunities are very well hidden and there is a
special element of surprise in the discovery of such hidden inefficiencies (Kirzner,
1997). Recently, research has shifted its focus from understanding searching techniques
to the recognition of entrepreneurial opportunities. One could argue that some people
recognize or possess certain information based on sheer luck (Nelson & Winter, 1982).
However, there is probably more to it than meets the eye. As pointed out earlier, Kirzner
(1973, 1997) coined the term Alertness, which is the ability to spot hidden
opportunities. But what are the antecedents for alertness? Research has found two main
features that entrepreneurs subconsciously use in order to recognize hidden
entrepreneurial opportunities: The first is using the entrepreneur’s prior knowledge
while linking it to existing knowledge; the second is taking advantage of the cognitive
properties possesses by the entrepreneur.
Although additional factors are involved in the process of opportunity
recognition, such as social networks (Aldrich & Zimmer, 1986; Birley, 1985; Singh et
al., 1999) and potential financial rewards (Schumpeter, 1934), these are mainly external
factors, which are outside the individual entrepreneur's domain. In this research, the
focus will be on the internal factors, i.e., those that are connected only to the individual.
2.2.2 Recognition Process Assisted by Prior Knowledge
For entrepreneurs, prior knowledge is a key element in making decisions faster
than others do, when attempting to exploit the opportunity recognized before the
specific opportunity window closes (Busenitz & Barney, 1997). Building on
Venkataraman's opportunity-based definition of entrepreneurship (1997),
Venkataraman and Shane (2000) attempted to understand why and how some
entrepreneurs recognize these entrepreneurial opportunities while others do not. At the
12
same time, Shane (2000) discussed a specific factor in the opportunity recognition
phenomena.
People possess idiosyncratic knowledge. At times, different people will be
aware of various problems in certain markets, while others will not (Hayek, 1945). For
instance, such awareness can occur while someone is engaged in on-the-job daily
chores and routines (Evans & Leighton, 1989). On-the-job knowledge increases worker
efficiency and focus on core tasks and important decisions (Chase & Simon, 1973;
Choo & Trotman, 1991; Weber, 1980). Prior knowledge is also gained through life
experiences and social interactions (Venkataraman, 1997). Education is another source
of prior knowledge. This has been found to be very helpful when it comes to
recognizing entrepreneurial opportunities (Davidson & Honig, 2003).
Prior knowledge strongly influences entrepreneurial creativity, as it can assist
in solving major, challenging problems (Amabile, 1997). It influences innovativeness,
as it is a source of new ideas (Fiet, 2002), and it increases the number of entrepreneurial
opportunities recognized and the innovativeness in these specific opportunities
(Shepherd & DeTienne, 2005).
According to Shane (2000), there are three types of prior knowledge that are
associated with the recognition of entrepreneurial opportunities: Prior knowledge of
markets, prior knowledge of ways in which to serve markets, and prior knowledge of
customers' problems.
Information about the market may consist of the relationships with the suppliers
and the understanding of specific capital needs (Von Hippel, 1988). Information about
ways in which to serve markets may be related to a new technology that will improve
the production or the distribution processes (Schumpeter, 1934). Information about
customer problems may include the difficulties for end-users with the currently
available technological solutions (Von Hippel, 1994). As these examples suggest,
owing to the uneven distribution of knowledge, not all people will recognize
opportunities that are available through technological change (Shane, 2000).
Research suggests two ways in which market knowledge influences the
recognition of entrepreneurial opportunities: (1) Knowledge of technology in high
technology environments or undertakings, and (2) market knowledge which is
13
recognized by young ventures (Siegel & Renko, 2012). Thus, nascent entrepreneurs
can either create a new undertaking or improve an existing one (Singh, 2000).
2.2.3 Opportunity Recognition by means of Cognitive
Properties
Opportunity recognition can be defined as a cognitive process, wherein
individuals understand that they have identified an opportunity (Baron, 2006). Research
has identified cognitive properties that assist in the recognition process: both creativity
(Vesalainen & Pihkala, 1999) and intelligence (De Wit, 1993) have been found to be
connected to opportunity recognition. Indeed, entrepreneurs think (Kaish & Gilad,
1991) and behave (Busenitz & Barney, 1997) differently. The question is why.
Individuals have unique life experiences which lead them to develop unique
cognitive frameworks (Baron & Ensley, 2006). These are manifested in perceptions and
decision-making (Gaglio & Katz, 2001) and in the way entrepreneurs interpret
information. Is this interpretation different from that of others who are at the same time
involved in the same market (Shaver & Scott, 1991)? The answer to this question takes
us back to Kirzner's previously-discussed concept of alertness. Because entrepreneurs
are alert, it means that they must possess different cognitive properties, which in turn
assist them in the opportunity recognition process (Gaglio & Katz, 2001).
As previously discussed, Kirzner suggested that entrepreneurs can spot
overlooked entrepreneurial opportunities (Kirzner, 1973 & 1979). He also pointed to
their ability to wisely assess reality (Kirzner, 1980), while simultaneously possessing
quite a clear image of the future (Kirzner, 1985). In short, Kirzner differentiated
between entrepreneurs and others, depending on the entrepreneurs' ability to perceive
correctly the current situation in the market and realize its future consequences.
Individuals have different views, beliefs and knowledge. Together, they create
schemas (mental models), which help them interpret certain situations. Non-alert
market actors, therefore, will not react to the ever-changing situations in the markets,
whereas alert entrepreneurs react and act accordingly. Entrepreneurs seek for change,
and they will use methods of counterfactual thinking (What if?) or mental simulation
to correctly assess the evolution of a certain market (Gaglio & Katz, 2001).
Entrepreneurs are engaged in pattern recognition, using their ability to "connect the
14
dots". In other words, they link unrelated events (Baron, 2006). However, alertness
itself is not the only differentiating factor; sometimes the required change is so obvious
that even non-alert actors notice it. Thus, a "sensemaking" (Weick, 1995) effort is also
required in order to reach the right conclusion, which in turn requires assessing the
situation differently. Entrepreneurs habitually tend not to follow the herd, but on
occasion adopt a different point of view. In short, attention is not the only thing
separating entrepreneurs from others; there is also the action they take afterwards
(Gaglio & Katz, 2001).
Non-alert market actors can make the following mistakes: (1) Not
understanding the fact that present assumptions are no longer valid. For example,
Kodak invented the digital camera back in 1975, yet its executives failed to see it as a
disruptive technology, causing the company to lose its position as a market leader in
the photography industry (Grant & Baden-Fuller, 2004); (2) Ignoring new resource
availability: (3) Excessive optimism or pessimism regarding resource availability; (4)
Excessive optimism or pessimism when it comes to the decisions taken (Kirzner, 1985).
The common factor in these mistakes is inaccurate interpretations of new situations and
inaccurate processing of the information at hand (Gaglio & Katz, 2001).
Therefore, it seems as if non-alert individuals work via existing means-ends,
Alert entrepreneurs transcend this pitfall and find new means-ends (Kirzner, 1985).
Means represent the resources needed, while ends represent the value created via these
resources (Gaglio, 2004). In cognitive terms, this is a frame-breaking kind of situation,
i.e., an alert individual uses his abilities to make analogies or practice counterfactual
thinking (Gaglio & Katz, 2001).
For Kirzner (1973, 1997), alertness is a dichotomy: in his view, individuals are
either alert or non-alert. However, that does not sufficiently explain the phenomenon of
recognition of entrepreneurial opportunities (Gaglio & Katz, 2001). As maintained
earlier, the "sensemaking" factor (Weick, 1995) may be considered to be lying within
Kirzner's dichotomy. This means that some people will observe and process the new
situation, while others discount it for some reason. These are individuals who
understand that change is occurring in the market, but nevertheless, like the Kodak
executives, choose to ignore it. Such individuals are referred to as "dismissives" (Gaglio
& Katz, 2001). On the other hand, some people use the new information but insert it
15
into the current known and available framework (Weick, 1995). These individuals are
referred to as "discounters". These specific actors—the franchisee entrepreneurs—will
only pursue opportunities that are expected to incrementally improve the current goods
or services.
2.3 Mindfulness
2.3.1 The concept of Mindfulness in Management Studies
Mindfulness is a relatively well-established concept. It originated in Eastern
philosophy and was then brought into the field of management studies. In Eastern
philosophy, mindfulness refers to using the mind to bear entirely on the current
situation. It means paying attention to the internal processes of the mind rather than to
its contents, while also paying attention to the surroundings, remembering them but not
losing sight of them, even when there is a distraction. However, in its Western
conception, mindfulness means paying attention to external events and to the content
of the mind, such as past associations or concepts (Weick & Putnam, 2006). Attention
here refers to the quality rather than the quantity of the items to which one pays
attention. The quality of attention can be described as focus, stability, and filtering
(Weick & Sutcliffe, 2006).
The Western concept of mindfulness was initially developed by Langer in
1989. She described it as:
a) Active differentiation and refinement of existing distinctions (138); b) Creation of new discrete categories
out of the continuous streams of events that flow through activities (157), and c) A more nuanced appreciation
of context and of alternative ways to deal with it (159).
Langer suggested that mindfulness is a flexible state of mind in which the actor
is engaged in the present while simultaneously noticing new things (Langer, 2000). In
order to fit it into a Western perspective, the focus is actually on shifting the way a
person thinks, from mindlessness to mindfulness, not through meditation, as in the East,
but through noticing new things (Langer, 2005) that are connected to goal-oriented
cognitive tasks, not emotions or thoughts (Baer, 2003).
In this definition, we can see why mindfulness and alertness tend to overlap.
Mindfulness is indeed similar to the concept of being alert, as it implies increased
16
awareness: "To focus on the mind is to examine topics such as alertness, attention,
abstraction, and awareness" (Weick & Sutcliffe, 2006, p. 515). Langer suggested that
mindful actors are engaged in information processing via their ability to create and
refine categories (Fiol & O'Connor, 2003). Like Kirzner, Langer also observed that "A
mindful approach to any activity has three characteristics: the continuous creation of
new categories; openness to new information; and an implicit awareness of more than
one perspective" (Langer, 1997, p. 4). Further evidence for overlapping can be found
in the cognition of the mindful actor, which involves recognition of patterns and linking
one context to another (Narduzzo et al., 2000), just like Baron's concept of
entrepreneurs, who "connect the dots" (2006).
On the other hand, we have the concept of Mindlessness, which consists of
running on "auto pilot", relying on past information processing and categories (Weick
et al., 1999). Although we should always look for ways of reducing mindlessness
(Langer & Moldoveanu, 2000), there is sometimes a definite need to act mindlessly
(Levinthal & Rerup, 2006), as it frees us from wasting energy on tasks that do not
require such an investment of energy (Bargh & Chartrand, 1999). Mindfulness requires
a significant effort from actors and makes them absorb heavy costs, whereas
mindlessness is cost-efficient (Weick & Sutcliffe, 2001). Thus routine-based behavior
is not necessarily a bad thing, as it does help us gain experience and store important
data. Actors therefore choose to match specific behaviors to certain contexts (March,
1994). It is therefore safe to assume that, not only is mindlessness not a negative thing,
but it is also not too far distant from mindfulness itself. One can actually find many
interrelationships between the two (Levinthal & Rerup, 2006).
In summary, mindfulness is very important because it makes one reluctant to
simplify events, and willing to recognize events as unfamiliar. A mindfully-acting
person does not miss nuances and differences (Weick & Sutcliffe, 2006). Mindfulness
is about stressing the importance of responding to ever-changing environments and
situations (Levinthal & Rerup, 2006). Recent research has suggested that mindfulness
positively influences the development of dynamic capabilities, which indicates that it
may also positively influence the performance by firms and businesses (Romme et al.,
2010).
17
2.3.2 The Five Principles of Organizational Mindfulness
Building on Langer's work, Weick et al. (1999) measured the degree of
mindfulness in HROs (High Reliability Organizations) such as nuclear facilities. Such
organizations clearly operate in an ambiguous and uncertain environment and cannot
tolerate mistakes owing to the risk involved. Clearly, the chances of committing fatal
errors increases once the attention is distracted; distracted employees seem to perceive
situations incorrectly (Schulman, 2004).
The research conducted by Weick et al. has suggested five principles for what
has been termed "organizational mindfulness" (Weick & Sutcliffe, 2001):
1. Preoccupation with failure: Looking at failures rather than successes. This refers
to the need to search for failures as early as possible, which involves monitoring
many objects and attention being spread across numerous items, rather than being
focused on a single object (Weick & Sutcliffe, 2006) .
2 .Reluctance to simplify interpretations: Focusing on and retaining complexity in
order to prevent any sort of surprise (Rerup, 2006).
3 .Sensitivity to operations: The need to understand that an organization is modular
and complex, with many inter-related items (Rerup, 2006).
4 .Commitment to resilience: Bouncing back quickly from unexpected events
(Weick & Sutcliffe, 2006).
5. Under-specification of structure:13 Empowering employees to make decisions
and preferring expertise over hierarchy (Gartner, 2011; Rerup, 2006).
These five principles are considered the components of organizational
mindfulness. Because stability in terms of attention (seeing things in their fullness) in
HROs is not as strong as vividness (seeing things clearly), when accidents do occur in
these organizations, it is owing to a low degree of mindfulness (Weick & Sutcliffe,
2006).
13 Changed from the original "Deference to Expertise" at Weick et al., 1999 to “Underspecification of Structure” at
Weick & Sutcliffe, 2006.
18
In short, organizing for mindfulness means that small failures must be noticed
(Preoccupation with failure), their uniqueness must be retained rather than lost in a
familiar category (Reluctance to simplify interpretations), people must be aware of
ongoing operations in order to notice small differences (Sensitivity to operations), they
must be able to find ways of recovering when bad things happen (Commitment to
resilience), and last but not least, they must look for assistance from experts in order to
find ways of recovering (Underspecification of structure) (Weick & Sutcliffe, 2006;
Gartner, 2011).
2.3.3 The Five Principles of Mindfulness in the Context of
Entrepreneurship
Mindfulness is often confused with alertness. Alertness means being receptive
to opportunities, whereas mindfulness is the processing of information in an effortful
way (Baron & Ensley, 2006). However, because mindfulness and alertness tend to
overlap, some researchers have endeavored to test the concept within the
entrepreneurship domain. Rerup (2005) tested Weick's HRO findings with habitual
entrepreneurs. He suggested that all five principles of mindfulness are at work when
habitual entrepreneurs are engaged in discovering or exploiting entrepreneurial
opportunities.
Surveying Rerup’s (2005) assessment of the five principles as they relate to
habitual entrepreneurs, we can observe how being mindful can assist them in challenges
that are related to entrepreneurial opportunities:
(1) Preoccupation with failure: In order to choose only the best opportunities,
entrepreneurs must look at both successes and failures. Near-failures are important for
creating contingency plans and refining business models;
(2) Reluctance to simplify interpretations: Entrepreneurs tend to use past
experience in order to behave and think in a way that sometimes makes them reluctant
to realize that some of their ideas do not work. The reluctance to simplify helps them
evaluate ideas from different perspectives, while encouraging them to look for the
unknown;
19
(3) Sensitivity to operations: Understanding that organizations are complex
entities assists entrepreneurs in seeing the big picture. "It keeps them on their toes", one
might say, with a high level of attention to the many small adjustments needed;
(4) Commitment to resilience: Entrepreneurs operate in an ambiguous
environment, where the unexpected can and will happen. Sometimes they need to know
whether to modify their ideas or just let them go;
(5) Under-specification of structure: This helps entrepreneurs attend to
problems that occur early, with the necessary flexibility (Rerup, 2005).
2.4 Research Questions
2.4.1 Mindfulness and Opportunity Recognition
Mindfulness can be seen as a process of organizing knowledge. It helps
entrepreneurs be aware of what they do or do not know, and of how certain actions can
create a positive or negative effect on their undertakings. Thus, mindfulness helps
entrepreneurs exploit their knowledge more effectively (Rerup, 2005). Moreover,
Mindfulness is about changing the way we think and switching modes between
mindfulness and mindlessness, based on cost (Levinthal & Rerup, 2006; Weick &
Sutcliffe, 2001). All these, as previously suggested, are very difficult tasks which
require strong cognitive efforts. Also, as was also mentioned earlier, mindful actors use
methods (e.g., they create categories and associations (Langer, 1997) similar to those
discussed by Gaglio & Katz ("Schemas") and Baron ("Connecting the dots") of pattern
recognition and creating new categories. In short, mindfulness is a "set of learning
processes that recognizes the power of experience-based learning (rather than its limits)
without losing sight of prior wisdom" (Rerup, 2005, p. 469).
Based on the entire framework discussed so far, i.e., the connections between
alertness (opportunity recognition and its antecedents) and mindfulness, the first
research question in this thesis is:
Do mindfully-acting entrepreneurs tend to recognize entrepreneurial
opportunities better than non-mindfully-acting entrepreneurs do?
20
The hypothesis is that organizational mindfulness positively effects the
recognition of entrepreneurial opportunities.
2.4.2 Mindfulness and Entrepreneurial Performance
Past research suggested various factors as a means for better entrepreneurial
performance. Factors such as: business age (Arend, 2014), the number of co-founding
partners (Cooper & Bruno, 1977; Feeser & Willard, 1990), and the entrepreneur's
education level (Lee & Tsang, 2001; Ayala & Manzano, 2010 & 2014) are only a few
of these and will be used later in this research.
Traditional mindfulness research expects positive outcomes, such as high
performance-low failure in HROs (Weick et al., 1999). However, it does not apply
solely to "exotic or far-out" (Vogus & Sutcliffe, 2012: 722) organizations, but it also
applies to simpler ones, such as business schools (Ray et. al, 2001). As previously
pointed out, mindfulness assists entrepreneurs in the process of entrepreneurial
opportunities discovery (Rerup, 2005), while strongly connecting to the dynamic
capabilities model (Romme et al., 2010). This research assumes that mindfulness
positively influences opportunity recognition. Therefore, as suggested in earlier studies,
opportunity recognition is a trait of successful entrepreneurs (Ardichvili et al., 2003;
Shane, 2000). Lastly, we can tell by now that resilience is a key principle in collective
mindfulness. A large body of research has suggested that the resiliency of the
entrepreneur contributes positively to the performance of his/her venture (Ayala &
Manzano, 2010, 2014; Lee & Tsang, 2001).
We should therefore, expect high performance levels in undertakings that have
been founded and managed by mindfully-acting entrepreneurs, both subjectively
(whether or not they feel that their business is a successful one) and objectively
(whether or not they feel that their customers, backers, and other stakeholders think
their business is successful).
Based on the entire framework discussed so far, the second research question of
this thesis is:
Do mindfully-acting entrepreneurs perform better in their undertakings?
The hypothesis is that organizational mindfulness positively affects entrepreneurial
performance.
21
3 Methods
In this chapter the methods used for this research will be elaborated. In section
3.1 the characteristics of the sample will be discussed. In section 3.2 the instruments
and tools used will be introduced. The research process will be discussed in section 3.3,
and finally the ethics will be presented in section 3.4.
3.1 Participants
The sample consists of 112 Israeli entrepreneurs, 89 men and 74 women. Most
of the entrepreneurs' ventures (76%) were younger than three years. Most of the
entrepreneurs (73%) had a co-founding partner; about half of them had previous
entrepreneurial experience; 66% of them had managerial experience; and 86% had an
academic background (Table 1).
Table 1: General Details of Study Sample
Frequency Percent
Entrepreneur's Details
Gender
Male 89 79.5%
Female 23 20.5%
Age
20-25 11 9.8%
26-30 33 29.5%
31-35 30 26.8%
36-40 21 18.8%
41-45 11 9.8%
46-50 4 3.6%
51-55 1 0.9%
Marital Status
Single 54 48.2%
Married 58 51.8%
Education
High School 6 5.4%
Pro. Non-Academic 10 8.9%
Academic 1st Degree 58 51.8%
Academic 2nd Degree 35 31.3%
Academic Doctorate 3 2.7%
22
Entrepreneurial Experience
Nascent 55 49.1%
Serial 57 50.9%
Managerial Experience
Yes 73 65.2%
No 39 34.8%
Years of Managerial Experience
1-3 26 35.6%
4-7 22 30.1%
8-20 25 34.3%
Entrepreneur's Business Details
Age of Business
1-3 85 75.9%
4-7 21 18.8%
10-17 6 5.4%
Partners
0 19 17%
1 49 43.8%
2 30 26.8%
3 7 6.3%
4 4 3.6%
5 2 1.8%
10 1 0.9%
As seen in Table 1, the sample consists mainly of young entrepreneurs. Most of
these entrepreneurs are educated and have some sort of business experience. This
correlates very closely with the fact that Israeli entrepreneurs gain significant
knowledge and skills during their obligatory service (18-21 years old) in the IDF. They
tend to create ventures at a very young age. In the book Start-up Nation, we can find
examples of this, one of which is the notion that the IDF employs a relatively small
number of officers of senior rank so that soldiers in lower ranks have to take initiative
and make independent decisions.
As per the known statistics within the Israeli Central Bureau of Statistics, we
can calculate approximately that, in 2016, the number of male independent workers was
315,000, while the number of female independent workers was 162,000, which
23
provides a rough ratio of 2:114. In this study sample, the ratio is 4:1. Despite this slight
inconsistency, the data was generated from convenience or non-random samples.
Owing to the difficulty in attracting entrepreneurs for academic research, this sample
was obtained by means of a probability sampling method that utilizes forms of random
selection. This method makes it possible to ascertain the accuracy of the findings and
has a higher likelihood of generalizing to the entire relevant population.
3.2 Research Tools and Instruments
3.2.1 Research Tools
A pre-tested questionnaire was used for this research, consisting mainly of
statements rated on a 4-point Likert scale. The questionnaire was developed specifically
for this study owing to the lack of prior available quantitative questionnaires. The first
section of the questionnaire (Appendix 1, p. 56-57) was aimed at exploring the
organizational mindfulness level of the entrepreneurs, as suggested by Rerup (2005)
and their opportunity recognition levels. Rerup's "Mindfulness and Habitual
Entrepreneurship" theory (2005) is, for the most part, conceptual. Hence, in this study,
a newly developed questionnaire of a quantitative nature was introduced. The second
section of the questionnaire (Appendix 1, p. 58-59) was intended to test the performance
of the entrepreneurs' undertaking. The questions were adapted from Kariv's (2008)
research study, which tested entrepreneurial performance. The third part consisted of
general demographic questions, such as age of the particular business, education levels,
marital status, and entrepreneurial experience.
3.2.2 Dependent Variables
3.2.2.1 Opportunity Recognition
Opportunity recognition was represented by its two previously discussed (sections 2.2.2
and 2.2.3) main antecedents: prior knowledge and cognitive properties.
14 Central Bureau of Statistics latest report: EMPLOYED PERSONS AND EMPLOYEES, BY
OCCUPATION (2011 CLASSIFICATION), POPULATION GROUP AND SEX
24
Prior knowledge was tested in four statements (questions: 12, 13, 15, and 19),
e.g.,
a. "Business threats are important to me. I realize them early and work hard to
remove them";
b. "When a competitor comes up with a new idea I know about it as soon as
possible";
The cognitive properties were tested by six statements (questions: 11, 14, 16,
17, 18, and 20), e.g.,
a. "When I came up with my business idea, all the pieces fell in the right place";
b. " I knew how to develop my business as soon as I realized it";
c. " I come up with ideas on how to develop my business all the time".
3.2.2.2 Business Performance
Business performance was tested through two points of view, which referred to
subjective and objective perspectives. The subjective part was tested according to the
self-perceived performance, whereas the objective part was tested according to the
entrepreneurs’ perceptions of their stakeholders' assessments of the performance of the
entrepreneurs' undertakings. The two scales consisted of ten statements, each one rated
on a 4-point Likert scale. They included self-perception measures (questions 27-46),
such as business development, returning customers, business goals achieved, and the
ability to compete (Kariv, 2008). This questionnaire was used on account of its reliable
measures of testing entrepreneurial performance.
3.2.3 Independent Variables
In order to test the influence of mindfulness, we decided to employ the
organizational mindfulness approach developed by Weick et al. (1999). Organizational
mindfulness consists of antecedents: commitment to resilience, reluctance to simplify
interpretations, sensitivity to operations, under specification of structure and
preoccupation with failure.
25
Owing to the difficulty of reaching a sample of entrepreneurs, who are usually
extremely busy and inaccessible, the questionnaire was designed to be as brief as
possible. Hence, only two statements for each independent variable were used
(questions 1-10 in the questionnaire). The statements were created according to Rerup's
(2005) definition of the aforementioned five principles of organizational mindfulness
in the context of individual entrepreneurship.
3.2.3.1 Commitment to Resilience
This variable was represented by two statements rated on a 4-point scale
according to Rerup’s (2005) specific entrepreneurial definition. The statements were
(3) "Even when all seems lost I still believe I can bounce right back up" and
(10) "There is nothing that will stop me from achieving my goals. "A mean of
the two questions was used as the variable for the MANOVA and regression
calculations to be used later.
3.2.3.2 Reluctance to Simplify Interpretations
This variable was represented by two statements made according to Rerup’s
(2005) specific entrepreneurial definition. The statements were:
(1) "I prefer the simple solution over the complex one even when the latter is
the best choice" and
(7) "It is better to be out there with the whole product than to be out there with
the optimum product."
A mean of the two questions was used as the variable for the MANOVA and
regression calculations.
3.2.3.3 Sensitivity to Operations
This variable was represented by two statements:
(2) "I know my start-up's process on the 'bits and bytes' level”, and
(8) "I know exactly which person to approach in my start-up when a problem
occurs."
26
A mean of the two questions was used as the variable for the MANOVA and
regression calculations.
3.2.3.4 Under-specification of Structure
This variable was represented by two statements:
(4) "If and when needed, I can handle almost any position at the start-up", and
(5) "I deal with all issues which occur, even if they do not correlate with my
exact job description at my start-up". A mean of the two questions was used as the
variable for the MANOVA and regression calculations.
3.2.3.5 Preoccupation with Failure
This variable was represented by two statements:
(6) "When things do not go as planned I investigate and learn for the next time",
and
(9) "I have prepared a contingency plan for any scenario that might occur with
my start-up."
A mean of the two questions was used as the variable for the MANOVA and
regression calculations.
3.3 Research Procedure
3.3.1 Information Gathering
Entrepreneurs were found at co-working spaces in Tel Aviv, such as: Wework,
Mindspace15 and Merkspace16, and at various accelerators, such as: Microsoft Ventures
in Herzeliya and Siftech17 at Jerusalem in Jerusalem. All the entrepreneurs volunteered
to take part in this study. Since I was surveying in the entrepreneurs' offices, their
employees were also present, so the founding entrepreneurs could be distinguished
15 Mindspace is a co-working space located at Rothschild St. in Tel Aviv http://mindspace.me/ 16 Merkspace is a co-working space located at Menachem Begin Blvd. in Tel Aviv
http://www.merkspace.com/ 17 Siftech is the first Jerusalem-based accelerator, initially founded at the Hebrew University
http://siftech.co/
27
from their regular full-time employees. Regular employees at the various start-ups were
requested not to complete the questionnaire.
3.3.2 Statistical Analysis
3.3.2.1 Mindfulness and Opportunity Recognition
Although the variables are ordinal, a "Likert Scale" was used. This study's
Likert scale is symmetric and equidistant and therefore behaves as an interval-level
measurement (Carifio & Perla, 2007). Moreover, as there were two independent
variables in the first research question and five independent variables, MANOVA was
used as a statistical measure. MANOVA enables verifying whether there is a significant
difference between mindfulness and prior knowledge and mindfulness and cognitive
properties. Correlation between the two dependent variables (prior knowledge and
cognitive properties) was .48 (Table 3), so MANOVA is appropriate.
3.3.2.2 Mindfulness and Entrepreneurial Performance
As previously discussed, two types of performance were tested as dependent
variables: subjective and objective. In order to test the influence of mindfulness on
entrepreneurial performance, hierarchical regression was used twice, once with
subjective performance as the dependent variable and once with objective performance.
Ten questions (27-36 and 37-46 in the questionnaire) were used for each of the
performance types. As explained, hierarchical regression was used; hence the ten
questions were transformed into one factor for each performance type. A reliability test
was conducted in order to verify the ability to transform these ten questions into one
factor. The results of Cronbach's alpha were α>0.905; thus, it was considered valid.
Therefore, one averaging factor for each performance type was created via z-score.
Three levels were used in the regression: (1) Demographic general factors:
Three factors were used, which the theory suggests positively influence entrepreneurial
performance: Business age (Arend, 2014), the number of co-founding partners (Cooper
& Bruno, 1977; Feeser & Willard, 1990), and the entrepreneur's education level (Ayala
& Manzano, 2010, 2014; Lee & Tsang, 2001). (2) Opportunity recognition. As
discussed in the literature review, opportunity recognition is a key performance
indicator for entrepreneurs (Ardichvili et al., 2003; Shane, 2000). (3) Mindfulness. As
discussed in the literature review, mindfulness tends to influence business performance
28
and results positively (Weick, 1999) and contributes to opportunity discovery and
exploitation (Rerup, 2005). Therefore, according to the second research question,
mindfulness is expected to influence entrepreneurial performance positively.
3.4 Ethics
All entrepreneurs who participated in this study did so voluntarily. This writer
verified that they answered the questionnaires themselves and did so in good faith. The
results were entered, and all the related statistical analysis was conducted personally by
the researcher.
29
4 Results
This chapter will discuss the results of the statistical analyses. Section 4.1 will
discuss the descriptive variables and correlations. Section 4.2 will present the results of
the statistical calculations for all the research questions, and, finally, a summary of the
results will be presented in chapter 4.3.
4.1 Data Analysis
Table 2 presents the means, standard deviations, and minimum and maximum
levels for the study variables.
Table 2: Descriptive Statistics
Variables Mean S. D Minimum Maximum
Preoccupation with Failure 2.97 0.64 1.00 4.00
Sensitivity to Operations 3.50 0.59 1.50 4.00
Commitment to Resilience 3.43 0.59 1.50 4.00
Underspecification of Structure 3.06 0.74 1.00 4.00
Reluctance to Simplify Interpretations 2.54 0.77 1.00 4.00
Prior Knowledge 3.11 0.56 1.75 4.00
Cognitive Properties 2.83 0.55 1.33 4.00
Participants showed, on average, relatively high levels of mindfulness, and high
levels of prior knowledge and cognitive properties. Most of the participants were able
to assess their performance, both subjectively and objectively.
Table 3 provides the correlations among all the variables used in this study.
This was expected to provide us with relationships between the variables, as well as
verification for the absence of multicollinearity.
30
Table 3: Correlations of Demographic and Study Variables
Variables 1 2 3 4 5 6 7 8 9 10 11
1. Age of Business
2. Number of Partners 0.02
3. Education Level 0.06 0.08
4. Preoccupation with Failure 0.06 -0.08 0.05
5. Sensitivity to Operations -0.08 -0.01 -0.09 0.12
6. Commitment to Resilience 0.11 0.04 0.89 0.27** 0.14
7. Under-specification of Structure -0.05 0.01 -0.07 0.05 0.24* 0.28**
8. Reluctance to Simplify Interpretations -0.04 0.14 -0.06 0.14 -0.06 -0.07 0.06
9. Prior Knowledge 0.00 0.05 0.11 0.32** 0.20* 0.36** 0.22* -0.11
10. Cognitive Properties 0.10 0.05 -0.05 0.42** 0.19* 0.39** 0.31** -0.04 0.48**
11. Subjective Performance 0.23* 0.07 0.03 0.43** 0.15 0.31** 0.16 0.06 0.38** 0.36**
12. Objective Performance 0.02 0.14 0.07 0.31** 0.06 0.36** 0.01 0.10 0.28** 0.28** 0.65**
* P < .05
** P < .01
Correlations were found between some of the independent variables and the
dependent variables (Table 3). For prior knowledge, a significant and strong positive
relation was found with preoccupation with failure and commitment to resilience. For
cognitive properties a significant, strong, positive relation was found between
preoccupation with failure, commitment to resilience, and under-specification of
structure. Some of the independent variables were found to correlate positively with
each other: Commitment to resilience, preoccupation with failure, under-specification
of structure with sensitivity to operations, and under-specification of structure with
commitment to resilience. As previously stated, there is a strong, positive correlation
between the two dependent variables, cognitive properties and prior knowledge.
Another positive correlation, which does not represent any of the research questions,
was found between the demographic variable age of business and perceived subjective
performance.
4.2 Statistical Results
4.2.1 Mindfulness and Opportunity Recognition.
Because organizational mindfulness is composed of five separate independent
variables (the five principles of organizational mindfulness: commitment to resilience,
sensitivity to operations, under-specification of structure, reluctance to simplify
interpretations, and preoccupation with failure) and opportunity recognition is
31
composed of two separate dependent variables (the two antecedents of opportunity
recognition: prior knowledge and cognitive properties), the first research question was
explored by means of MANOVA. The alternative was to conduct multiple ANOVA
tests or multiple regressions, which, for the purposes of this study seemed less
appropriate.
The MANOVA revealed significant results for the following independent
variables: commitment to resilience and preoccupation with failure. Partially significant
results were found for the independent variable under-specification of structure, i.e.,
only for dependent variable cognitive properties. No significant results were found for
the independent variables’ sensitivity to operations and reluctance to simplify
interpretations.
The between-subjects test for the independent variable: commitment to resilience,
demonstrated significant results for both prior knowledge (F=5.49, α<0.05) and
cognitive properties (F=5.75, α<0.05). For the independent variable preoccupation with
failure, it showed significant results for both prior knowledge (F=7.63, α<0.01) and
cognitive properties (F=17.34, α<0.01). For the independent variable under-
specification of structure, non-significant results were found for prior knowledge,
whereas for cognitive properties significant results were indeed found (F=6.49,
α<0.05). Our analysis found no significant results for the independent variables’
sensitivity to operations and reluctance to simplify interpretations.
4.2.2 Mindfulness and Entrepreneurial Performance
4.2.2.1 Mindfulness and Subjective Entrepreneurial
Performance
This study aimed to find additional factors that could explain and improve
entrepreneurial performance. Hence the goal was to test how organizational
mindfulness factors interact with other entrepreneurial performance measures, such as
various demographic variables (age of business, number of partners, and education
levels) and opportunity recognition (Ardichvili et al., 2003; Shane, 2000). Hierarchical
regression was used to achieve this goal (Table 4).
32
Table 4 presents the statistical analysis for mindfulness positively influencing
subjective performance, as postulated for the first part of the second research question.
Table 4: Hierarchical Regression - Subjective Performance
B β S. E t
Age of business 0.06 0.23 0.02 2.34*
Number of partners 0.04 0.07 0.05 0.72
Education level 0.01 0.01 0.09 0.16
Age of business 0.05 0.20 0.02 2.17*
Number of partners 0.03 0.05 0.05 0.57
Education level 0.04 0.04 0.08 0.43
Prior knowledge 0.38 0.29 0.13 2.91**
Cognitive properties 0.28 0.21 0.14 2.06*
Age of business 0.05 0.20 0.02 2.26*
Number of partners 0.04 0.08 0.05 0.90
Education level 0.02 0.03 0.08 0.29
Prior knowledge 0.29 0.22 0.13 2.26*
Cognitive properties 0.06 0.04 0.14 0.41
Sensitivity to operations 0.10 0.09 0.10 0.94
Commitment to resilience 0.14 0.11 0.12 1.18
Deference to expertise 0.04 0.05 0.09 0.50
Preoccupation with failure 0.36 0.30 0.11 2.98**
Reluctance to simplify interpretations 0.05 0.05 0.08 0.55
* P < .05
** P < .01
The model summary for the hierarchical regression of subjective performance
showed nonsignificant results at the first level of demographic variables. Significant
results were found at the second level of opportunity recognition and at the third level
of mindfulness. Although age of business did in fact show significant results, the first
level was found to be non-significant (F=2.03, R2=0.06 and α>0.05) for influencing
subjective performance. Adding the opportunity recognition variables at the second
level did provide significant results (F=5.92, R2=0.24 and α<0.01). Opportunity
recognition variables, prior knowledge and cognitive properties contributed
significantly to this result. Lastly, by adding the mindfulness variables in the third level,
significant results were achieved as well (F=4.68, R2=0.34 and α<0.01), albeit their
influence was less than at the second level (R2 change at level 3 at 0.10 as opposed to
33
0.18 at level 2). The main contributor to this result was the independent variable
preoccupation with failure.
4.2.2.2 Mindfulness and Objective Entrepreneurial
Performance
This study aimed to find another factor for explaining and bettering
entrepreneurial performance; hence the goal was to test organizational mindfulness
factors with other entrepreneurial performance measures, such as demographic
variables (age of business, number of partners, and education levels) and opportunity
recognition (Ardichvili et al., 2003; Shane, 2000). Hierarchical regression was used for
this goal.
Table 5 shows the statistical analysis for the second part of the second
research suggestion: Mindfulness influenced objective performance positively.
Table 5: Hierarchical Regression - Objective Performance
B β S. E t
Age of business 0.03 0.13 0.26 0.12
Number of partners 0.75 0.14 0.06 1.32
Education level 0.51 0.56 0.10 0.53
Age of business 0.00 0.00 0.25 -0.08
Number of partners 0.68 0.12 0.06 1.25
Education level 0.08 0.09 0.09 0.84
Prior knowledge 0.25 0.17 0.16 1.53
Cognitive properties 0.29 0.21 0.16 1.78
Age of business 0.00 -0.03 0.02 -0.28
Number of partners 0.07 0.13 0.05 1.26
Education level 0.06 0.06 0.09 0.65
Prior knowledge 0.18 0.13 0.16 1.12
Cognitive properties 0.13 0.09 0.17 0.74
Sensitivity to operations 0.04 0.04 0.13 0.35
Commitment to resilience 0.35 0.26 0.14 2.48*
Deference to expertise -0.11 -0.10 0.11 -0.97
Preoccupation with failure 0.17 0.16 0.13 1.38
Reluctance to simplify interpretations 0.10 0.11 0.10 1.02
* P < .05
** P < .01
34
The model summary for the hierarchical regression of objective performance
showed significant results at the second level of opportunity recognition and at the third
level of mindfulness. No significant results were found for the first level of
demographic variables (F=0.70, R2=0.02 and α>0.05). Although the second level did
produce significant results (F=2.52, R2=0.13 and α<0.05), interestingly, none of the
variables produced significant results separately. Lastly, adding mindfulness at the third
level produced significant results (F=2.55, R2=0.24 and α<0.01) and a larger effect than
the second level (R2 change at level 2 was 0.10 as opposed to 0.11 at level 3). The main
contributor to this result was the independent variable commitment to resilience.
4.3 Summary of Results
The results of the statistical analysis support the research hypotheses. Indeed, it
was found that certain principles of organizational mindfulness, i.e., commitment to
resilience, preoccupation with failure and under-specification of structure positively
influenced entrepreneurial opportunities recognition. More specifically, preoccupation
with failure positively influenced subjective entrepreneurial performance, whereas
commitment to resilience positively influenced objective entrepreneurial performance.
These results correlate with the results for the first research question, whereby
mindfulness positively influenced opportunity recognition. Because opportunity
recognition was previously found to influence entrepreneurial performance positively
(Ardichvili et al., 2003; Shane, 2000), it was conjectured that the principles of
organizational mindfulness influence entrepreneurial performance positively. Both
commitment to resilience and preoccupation with failure positively influenced both
antecedents of opportunity recognition, i.e., prior knowledge and cognitive properties.
35
5 Discussion
In this chapter a discussion on the findings of this study will be conducted.
Section 5.1 will introduce the writer's interpretations of the research findings. The
limitations for this research will be presented in section 5.2. Lastly, the implications for
this study will be illustrated in section 5.3.
5.1 Findings
5.1.1 Mindfulness and Opportunity Recognition
The results were mixed for the first research question “Do mindfully-acting
entrepreneurs tend to recognize entrepreneurial opportunities better?”. Commitment to
resilience and preoccupation with failure were found to positively influence both prior
knowledge and cognitive properties. Under-specification of structure was found to
positively influence cognitive properties. However, sensitivity to operations and
reluctance to simplify interpretations did not affect prior knowledge or cognitive
properties significantly.
5.1.1.1 Commitment to resilience and opportunity
recognition
Commitment to resilience was found to positively influence both prior
knowledge and cognitive properties, i.e., the antecedents of opportunity recognition.
There may be several reasons for this important finding. As previously indicated,
entrepreneurs experience many unexpected events on a daily basis. To take care of these
unexpected events a quick response is needed, as inaction is not really an option.
Resilience assists the entrepreneurs in modifying their undertakings, so they are able to
take advantage of the new situation (Rerup, 2005). Moreover, as suggested earlier,
creativity is a factor that positively influences opportunity recognition (Vesalainen &
Pihkala, 1999). Commitment to resilience prospers in conditions of creativity as the
unexpected events affect only part of the undertaking, not its entirety (Rerup, 2001).
36
5.1.1.2 Preoccupation with failure and opportunity
recognition
Preoccupation with failure was found to positively affect both prior knowledge
and cognitive properties, i.e., the antecedents for opportunity recognition.
Preoccupation with failure brings thoughtfulness and realism to the entrepreneurs'
decision-making process (Rerup, 2005). These assist them in understanding both the
strengths of their undertakings and the weaknesses (Fiol & O'Connor, 2003). Looking
at both the positives and the negatives assists the entrepreneurs in deciding which are
the best opportunities available (Rerup, 2005). Preoccupation with failure also assists
with adjusting and refining prior business experience (March, 1991), which relates, as
previously suggested, to Shane's (2000) concept of prior knowledge.
5.1.1.3 Under-specification of structure and
opportunity recognition
Under-specification of structure was found to positively influence cognitive
properties. Under-specification of structure empowers all the co-founding partners and
encourages them to make decisions (Birley & Roberts, 2001). Therefore, it also allows
the entrepreneurs to recognize opportunities early in the process while gaining a first-
mover advantage in the process (Rerup, 2005). However, it seems that this mechanism
works only for cognitive properties and not for prior knowledge. This result is very
important, as mindlessness is all about processing past information (Weick, 1999).
Under-specification of structure can make entrepreneurs overreact to insignificant
events while underreacting to significant ones (Rerup, 2005), so their prior knowledge
may become irrelevant.
5.1.1.4 Reluctance to simplify interpretations and
opportunity recognition
No evidence was found to connect reluctance to simplify interpretations and
opportunity recognition. First, it is again important to emphasize the fact that
mindlessness is not necessarily a negative thing. Because mindfulness comes at a very
high cost and it does interrelate with mindlessness, it is sometimes better to run on
"auto-pilot" (Levinthal & Rerup, 2006; Weick & Sutcliffe, 2001). Second, contrary to
37
HROs, which cannot afford to simplify anything at all (Weick et al., 1999),
entrepreneurs tend to work a little differently. Looking at today's popular "Lean Start-
Up"18 movement, founded in 2008 by Eric Ries, it is all about simplicity. It is about
saving time and money, so that the customer will receive a minimum viable product
(MVP) as soon as possible, thus providing much-needed feedback as to whether or not
the undertaking is on the right track. Entrepreneurs in today's world have no time and
money to waste. They want to make sure that the opportunity they have recognized
indeed answers the needs of their clientele. Hence, for this movement, the methodology
is to run on auto-pilot and deliver a simple initial product. Moreover, as previously
suggested, opportunity recognition is not only about being alert to an existing
entrepreneurial opportunity in the ever-changing entrepreneurial environment, but it is
also about the pursuit of that specific opportunity once it has been recognized (Gaglio
& Katz, 2001). As reluctance to simplify interpretations requires a complete uncovering
and double-checking of every aspect, it results in too much discussion as opposed to
too little action (Rerup, 2005).
5.1.1.5 Sensitivity to operations and opportunity
recognition
No evidence was found to connect sensitivity to operations and opportunity
recognition. A young start-up is not yet a modular or complex organization, especially
in its early stages, where, for the most part, it is the co-founding team, who are also the
employees. It is usually a small team of three to five people, who tend not to over-
elaborate on each job description: each person does a little bit of everything until the
company matures and scales-up. Sensitivity to operation requires "constant awareness
of interconnectedness" (Rerup, 2005, p. 461). This, in itself, at the opportunity
recognition stage, is unhelpful. It creates cognitive overload or scattered attention
(Rerup, 2005), which interferes with the operation of cognitive properties as elaborated
earlier, preventing the entrepreneurs from creating schemas (Gaglio & Katz, 2001) or
connecting the dots (Baron, 2006). Therefore, it is essential that at the opportunity
recognition stage the co-founding team focus their attention on the opportunity itself
18 The Lean Startup provides a scientific approach to creating and managing startups and getting a
desired product to customers' hands faster. The Lean Startup method teaches how to run a startup: how
to steer, when to turn, and when to persevere and grow a business with maximum acceleration. It is a
principled approach to new product development. http://theleanstartup.com/principles
38
rather than on the business operations, which, as mentioned, have yet to be concluded
anyway.
5.1.2 Mindfulness and Entrepreneurial Performance
The results for the second research question, “Do mindfully-acting
entrepreneurs perform better at their undertakings?”, confirmed the hypothesis that
organizational mindfulness indeed tends to positively influence entrepreneurial
performance. These results suggest that preoccupation with failure tends to positively
influence perceived subjective entrepreneurial performance, whereas commitment to
resilience tends to positively influence perceived objective performance.
5.1.2.1 Mindfulness and subjective entrepreneurial
performance
Because opportunity recognition positively affects entrepreneurial performance
(Ardichvili et al., 2003; Shane, 2000), and because one of the results of this study is
that preoccupation with failure positively affects both prior knowledge and cognitive
properties, this result concurs with the previous findings of this study and indicates that
preoccupation with failure tends to positively influence the perceived subjective
performance of an undertaking.
Preoccupation with failure means concentrating on the failures of the
organization rather than on its successes. When an organization constantly studies its
near failures and does everything in its power to reduce the number of near failures to
a minimum, it will indeed perform better (Weick et al., 1999; Rerup, 2005). Future
research ought to be conducted into why preoccupation with failure positively
influences the perceived subjective performance of an undertaking, whereas no
evidence was found for its effect on perceived objective performance.
5.1.2.2 Mindfulness and objective entrepreneurial
performance
Because opportunity recognition positively influences entrepreneurial
performance (Ardichvili et al., 2003; Shane, 2000), and one of the results of this study
is that commitment to resilience positively affects both prior knowledge and cognitive
properties, this result concurs with the previous findings of this study and indicates that
39
commitment to resilience tends to positively influence the perceived objective
performance of an undertaking.
Earlier studies have suggested that the entrepreneur’s resilience is a key
performance indicator (Ayala & Manzano, 2010, 2014; Lee & Tsang, 2001). The results
of this research concur with these findings. Non-academic research statistics show that
most new undertakings fail to survive for various reasons.19 For example, the product
does not fit the market, or the entrepreneur ignored problems that came up along the
way. In the entrepreneurial realm, success usually follows many failures. Therefore, a
non-resilient entrepreneur will not be able to survive all the ups-and-downs of
entrepreneurship. Also, resilience thrives on creativity (Rerup, 2001), which, on the
other hand, positively influences opportunity recognition (Vesalainen & Pihkala, 1999).
Once again, it is worth mentioning that opportunity recognition tends to positively
influence entrepreneurial performance. This is thus another indicator for resilience,
which by itself is a factor that positively affects entrepreneurial performance. Future
research ought to be conducted into why commitment to resilience positively affects
the perceived objective performance of an undertaking, whereas no evidence was found
that it positively affects the perceived subjective performance.
5.2 Limitations
This research attracted 112 participants, while our expectation was to reach at
least 250. Moreover, there was a lack of probability sampling, as every entrepreneur
who agreed to participate was included in the research without checking his/her
demographics and background. The longitudinal effects of time and resources were the
reason for this limitation.
Further, a questionnaire was the instrument used to collect the data. As
mentioned in the methods chapter, we could not locate a questionnaire dedicated to
testing organizational mindfulness and opportunity recognition, hence, a newly
developed questionnaire was introduced for this specific research. The questionnaire
was validated through content validity, with two renowned professors as judges,20 who
19 90% Of Startups Fail: Here's What You Need to Know About The 10% / Neil Patel for Forbes.com
on 16.01.2015. 20 Flood and Carson (1993) introduce the following idea: “Face validity is where a group of experts or
referees assesses whether the measuring instrument measures the attribute of interest. If there is
40
agreed on its accuracy in testing the questions. But there is always an element of
uncertainty about the questionnaire’s accuracy in testing the research variables exactly
and with the right sensitivity. Moreover, this questionnaire was created especially for
Israeli entrepreneurs, as cultural characteristics play a critical role in such a research
project. Therefore, for the five principles of organizational mindfulness, which served
as the independent variables for the first research question, only two questions were
used for each principle.
Lastly, the second dependent variable for the second research question was
objective entrepreneurial performance. To validate objective performance, it would
have been helpful to obtain information from the stakeholders of the participants'
undertakings. Again, the longitudinal effects of time and resources were the reason for
choosing perceived objective performance instead.
5.3 Implications of this Study
This research found that some of the principles of organizational mindfulness
(particularly commitment to resilience and preoccupation with failure,) tend to
positively influence both entrepreneurial opportunity recognition and entrepreneurial
performance. These findings might be useful to educators of early stage entrepreneurs
and early stage accelerator managers.
Entrepreneurship educators focus on strengthening the cognitive properties of
nascent entrepreneurs, in order to assist them in the opportunity recognition process
(Krueger, 2007; Saks & Gaglio, 2004). The findings of this research stress the
importance of the five principles of organizational mindfulness, especially for nascent
entrepreneurs, because they tend to positively influence opportunity recognition. Also,
as organizational mindfulness emerged as positively influencing entrepreneurial
performance, there are some implications for managers of acceleration programs.
Strengthening the five principles of organizational mindfulness may improve the results
of their graduating start-ups. As mentioned before, the success rate of start-ups is very
low,21 so anything that contributes to improving entrepreneurial performance is crucial
consensus among these judges (which is subjective and not necessarily repeatable), then the measuring
instrument can be said to have face validity “(Flood and Carson 1993 p.46). 21 See reference no. 18
41
for the success of the program managers as individuals and for the success of their
program as a whole.
Moreover, some of the findings of this research provide opportunities for future
research. Because entrepreneurship is a key contributor to economic growth
(Wennekers & Thurik, 1999), this issue is fundamental. For example, it would be
interesting to investigate why commitment to resilience positively affected perceived
objective performance, whereas preoccupation with failure positively affected
perceived subjective performance. Also, a longitudinal research, with stakeholders'
participation as the measure of objective performance, would be beneficial. Future
research will increase our understanding of the factors that positively influence
entrepreneurial performance.
42
43
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Appendices
Appendix 1 – Questionnaire
1 – not at all 2 – somewhat 3 – describes 4 – describes very much 99 – not relevant
Please indicate to what degree each item describes your situation. 1 2 3 4 99
1. I prefer the simple solution over the complex one even when the
latter is the best choice.
2. I know my start-up's process on the 'bits and bytes' level
3. Even when all seems lost I still believe I can bounce right back
up.
4. If and when needed, I can handle almost any position at the
start-up.
5. I deal with all issues, which come across, even if they do not
correlate with my exact job description at my start-up.
6. When things do not go as planned I investigate and learn for the
next time.
7. It is better to be out there with the whole product than to be out
there with the optimum product.
8. I know exactly, which person in my start-up to approach when a
problem occurs.
9. I have prepared a contingency plan for any scenario that might
happen with my start-up.
10. There is nothing that will stop me from achieving my goals.
Concerning your self-owned business: To what extent are you
satisfied at present with:
1 2 3 4 99
11. I come up with ideas on how to develop my business all the
time.
12. When a co-worker tells me something I tend to see the big
picture simultaneously.
13. When a competitor comes up with a new idea I know about it
as soon as possible.
56
14. For me every day brings a new opportunity with it.
15. Business threats are important to me. I realize them early and
work hard to remove them.
16. I am already thinking about my next entrepreneurial venture.
17. I have to reinvent myself or I feel disoriented.
18. When I came up with my business idea, all pieces fell in the
right place
19. Discovering things early is one of my core characteristics.
20. I knew how to develop my business as soon as I realized it.
Characteristics of your business:
21. How old is your business (in years)? _________
22. Are you the sole owner of your business or do you have partner/s?
____ 1 – Sole owner
____ 2 – Partners (specify number): _______
23. How many salaried employees do you have in your business? ______
24. How many salaried employees did you have at the start of your business?
______
25. What was the change (in %) of your business revenues (sales) at the end of the
first year?
____ 0 – No change
____ 1 – Decrease of ____ %
____ 2 – Increase of ____ %
57
26. What is the change (in %) of your business revenues (sales) from its start up
point till today?
____ 0 – No change
____ 1 – Decrease of ____ %
____ 2 – Increase of ____ %
Concerning your self-owned business: To what extent do you think
you have accomplished the following:
1 2 3 4 99
27. Perceived customer satisfaction with your products or
services
28. Your business's reputation as compared to that of your
competitors
29. Success in ongoing development of new projects/products or
services
30. Success in achieving planned goals for your business.
31. Repeated customer visits (loyalty)
32. Increase in visits of customers
33. Success in developing customer diversity
34. Successful development of your business in general
35. Success in generating year-round profits
36. Business competition in front of businesses of your size
Concerning your self-owned business: To what extent do you think
your supporters and customers feel you have accomplished the
following:
1 2 3 4 99
37. Perceived customer satisfaction with your products or
services
38. Your business's reputation as compared to that of your
competitors
58
39. Success in ongoing development of new projects/products or
services
40. Success in achieving planned goals for your business.
41. Repeated customer visits (loyalty)
42. Increase in visits of customers
43. Success in developing customer diversity
44. Successful development of your business in general
45. Success in generating year-round profits
46. Business competition in front of businesses of your size
You as entrepreneur:
47. Gender
____ 1 – Male
____ 2 – Female
48.Your age today
____ 20-25 ____ 26-30 ____ 31-35 ____ 36-40 ____ 41-45
____ 46-50 ____ 51-55 ____ 56-60 ____ 61 +
49. Did you start any business in the past other than the present one?
____ 0 – No
____ 1 – Yes
Please specify or describe the business/product/services:
________________________________________________________________
50. Do you have any past experience in management?
59
____ 0 – No
____ 1 – Yes; ______ years
51. Are any members of your family involved in your entrepreneurial business?
____ 0 – No
____ 1 – Yes
52. Your educational attainment today:
____ 1. High school (partial or full)
____ 2. Professional non-academic
____ 3. Academic – first degree (BA/BSc)
____ 4. Academic – second degree (MA/MSc)
____ 5. Academic – doctorate
____ 6. other (please specify): ___________________
53. Personal status:
____ 1 – Unmarried
____ 2 – Married