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Identifying and Utilizing Precursors From Data to Products … Revisiting Key Concepts Presented by Michel TREMAUD ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety Seminar – Lisbon – March 15-17 / 2010

( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

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Page 1: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Identifying and Utilizing Precursors

From Data to Products … Revisiting Key Concepts

Presented by Michel TREMAUD( retired, Airbus / Aerotour /

Air Martinique, Bureau Veritas )

Flight Safety Foundation – European Aviation Safety Seminar – Lisbon – March 15-17 / 2010

Page 2: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 2

Scope

● Sharing observations and lessons-learned :

- Issues and perspectives in identifying and using precursors

● Sharing resources ( Appendix 1 thru 3 ) :

- Incidents / accidents, safety models, operating assumptions, risk factors, precursors, defenses / controls

Page 3: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 3

Objective

● Elicit questions and answers :

- How does this apply to my company / organization / operation ?

- How do we achieve this objective, in a similar or equivalentmanner ?

- Where and how could we do more in identifying, analyzingand using precursors ?

Page 4: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 4

Prevention … a Shared Challenge

SafetySafety == AircraftAircraft ++Operating

Environment

OperatingEnvironmentOperationOperation ++

ManufacturerManufacturer ++ StateStateAirlineAirline ++

Design

Manufacturing

Operations

Maintenance

Design

Manufacturing

Operations

Maintenance

++

Regulations

Regulatory Oversight

Infrastructures

Air Traffic Management

Regulations

Regulatory Oversight

Infrastructures

Air Traffic Management

Regulatory Compliance

Quality & Safety

Management

Regulatory Compliance

Quality & Safety

Management

++

Page 5: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 5

Prevention … in a Nutshell

● Awareness of hazards and risks ( severity / probability )

● Identification of hazard-related risk factors ( threats )

● Understanding of causal sequences / causality chains :

- Causes of known types of event

- Precursors of potential types of event

● Development and deployment of hazard-relatedinterventions :

- Defenses ( prevention )

- Controls ( detection / recovery / mitigation )

Page 6: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 6

Risk Reduction … a Multi-Facet Effort

● Operational risks :

- Hazard-related risks ( permanent risk factors / threats )

- Risk level variation with changing conditions

● Systemic risks :

- Cross-boundary risks ( owned, shared, incurred )

- Change-induced risks

Page 7: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 7

Defining Precursors

● Precursors ( weak signals, early warnings, tremors … ) of incidents / accidents may be found in :

- Uneventful occurrences, that might have a more severeoutcome

- Inconsequencial deviations from flight path or procedures, that might result in undesired conditions

● Context and circumstances are critical pre-conditions

● Precursors usually are :

- Known but … so far … ignored conditions

- Unknown conditions, not detected by past analysis

Page 8: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 8

Precursors – Occurrences / Deviations

Page 9: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 9

Reported EventReported Event

Potential EventsPotential Events

First Precursor(s)First Precursor(s)

Identifying Precursors

Page 10: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 10

Looking Beyond Reported Events

PotentialEvent

Passenger aircraft, Cruise altitude

Avionics Smoke + Cargo Compartment Fire warnings

Heavy smoke in cockpit

Crew sequence of actions ?

ReportedEvent

( Prior - Precursor )

Freighter aircraft, Final approach

Avionics Smoke + Cargo Compartment Fire warnings

Heavy smoke in cockpit

No crew action, Landing continued

Runway vacated and aircraft evacuated

Page 11: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 11

Analytical Tools - Dependency Models

● Establish hierarchy and relationships between risk factors, defenses and controls

● Describe causal sequences ( causality links / chains ) leading to given outcome

● Capture dependencies ( inter-relationships ) betweencausal sequences

● Measure robustness ( effectiveness / reliability ) of defenses and controls

● Generate automatic warnings on unanticipatedcombination of / interactions between « links / chains »

Page 12: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 12

Analytical Tools - Classification Models

● Assist in encoding typology of individual occurrences :

- Event / occurrence originator ( trigger, root cause )

- Operational consequences on flight conduct / continuation

- Operational and human performance markers ( includingthreat and error management )

- Environmental factors and circumstances

- Organizational / systemic factors

- Challenged operating assumptions

● Enable statistical analysis of event data sets :

- Focus on « big bars »

Page 13: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 13

Functional Hazard Analysis ( FHA )

● FHA is a generic concept using a variety of subject-matter-specific methods and tools

● Common features include :

- Analysis workflow ( from data to interventions )

- Fault-tree analysis ( fault, error )

- Checklists / questionnaires ( elicitation techniques )

- Mapping / cartography ( threats, hazards )

- Matrix / radar scope / … ( risk scoring )

Page 14: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 14

Functional Hazard Analysis ( FHA )

● FHA is a generic concept using a variety of subject-matter-specific methods and tools

● Common features include :

- Analysis workflow ( from data to interventions )

- Fault-tree analysis ( fault, error )

- Checklists / questionnaires ( elicitation techniques )

- Mapping / cartography ( threats, hazards )

- Matrix / radar scope / … ( risk scoring )FHA is a look-ahead risk assessment approach

Page 15: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 15

Quantitative and Qualitatives Analysis

● Objective ( quantitative, hard ) data establish facts and figures

● Subjective ( qualitative ) data add layers of :

- Subject-matter-expertise ( experience, insight and hindsight )

- Engineering judgment ( educated guess, correlation )

● Integrating objective and subjective data helps :

- Painting a more comprehensive risk picture

- Reaching more balanced and complete conclusions and recommendations

Page 16: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 16

Implicit Safety Models

● Set of historical references defining the current paradigmof commercial aviation :

- ICAO standards

- National laws and regulations

- Industry standards and best practices

- Industry hazard prevention programs

- Research contributions

- [ … ]

Page 17: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 17

Implicit Safety Models

Page 18: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 18

Operating Assumptions

● Design principles, operating procedures and training concepts reflect implicit / explicit operating assumptionsabout the intended « user » :

- Airmanship / craftsmanship

- Prior experience

- Behavior ( code of conduct )

- Knowledge of systems operation and … of how to operatethe systems

- User’s « Always do » and « Never do »

- Day-specific information availability

Page 19: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 19

Operating Assumptions

● Design principles, operating procedures and training concepts reflect implicit / explicit operating assumptionsabout the intended « user » :

- Airmanship / craftsmanship

- Prior experience

- Behavior ( code of conduct )

- Knowledge of systems operation and … of how to operatethe systems

- User’s « Always do » and « Never do »

- Day-specific information availability

Real world differs from implicit safety models

Page 20: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 20

Challenged Operating Assumptions

Page 21: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 21

Challenged Operating Assumptions

We need to challenge our operating assumptions

Page 22: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 22

Photo credit :TAKEOFF- The Swiss Professional Pilots’ Association Magazine

Regulations Maintenance

Air Traffic Control

Flight Operations

Cabin Operations

Cross-boundary Risks

Page 23: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 23

Photo credit :TAKEOFF- The Swiss Professional Pilots’ Association Magazine

Regulations Maintenance

Air Traffic Control

Flight Operations

Cabin Operations

Cross-boundary Risks

Use of FHA to assess cross-boundary hazards / risks

Page 24: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 24

Risk Variation with Changing Conditions

● Risk prevalence varies from flight to flight, e.g. :

- Dispatch under MEL

- Crew factors :

� Experience on type / pairing

� Route familiarization

� Duty day

- Weather conditions :

� Enroute, at destination

- NOTAM’s :

� Unserviceable navaids / letdown aids

� Work-in-progress

Page 25: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 25

Risk Variation with Changing Conditions

● Risk prevalence varies from flight to flight, e.g. :

- Dispatch under MEL

- Crew factors :

� Experience on type / pairing

� Route familiarization

� Duty day

- Weather conditions :

� Enroute, at destination

- NOTAM’s :

� Unserviceable navaids / letdown aids

� Work-in-progress

Make use of “ Risk Assessment Tools ”

( Hazard-related or flight-phase-related RATs or TEM checklists )

Page 26: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 26

Change-induced Risks

● Changes always are introduced for good reasons

● Changes carry their own risks

● Changes should be evaluated using subject-specific FHA methodologies :

- Organization :

� Policies, processes, procedures

- Products :

� Design, operations, maintenance, training

- [ … ]

Page 27: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 27

Formulating Problem Statements

● Raising the problem :

- Do we have a problem ? … or … We have a problem !

● Formulating accurately the problem :

- What went wrong, how and why ?

● Quantifying the problem :

- Why is this important ?

- What are the challenges ?

● Evaluating the solutions :

- What are the possible interventions ?

Page 28: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 28

Identifying Interventions

����Hazard

Safety

Awareness

Training

Standards

Operating

StandardsTechnology

Page 29: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 29

Photo credit :TAKEOFF- The Swiss Professional Pilots’ Association Magazine

Regulations Maintenance

Air Traffic Control

Flight Operations

Cabin Operations

Deploying Interventions

ICAO / European Union

Civil Aviation Authorities / Agencies

Operators / Manufacturers / Vendors

Industry organizations

Flight Safety Foundation

Universities / Academies

Page 30: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 30

Aviation Safety Enhancement Loop

Analytical Methods and Tools

Analytical Methods and Tools

Prevention Strategiesand Interventions

Prevention Strategiesand Interventions

Problem StatementsLessons-learned

ObservedDeviations and Factors

ObservedDeviations and Factors

EventAnalysis

EnhancedTechnologies

Procedures / TrainingAwareness Information

Operational andHuman Factors Analysis

Operational andHuman Factors Analysis

Consolidationwith other

Events

Page 31: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety

Flight Safety Foundation – European Aviation Safety Seminar – March 15-17/2010 - Lisbon 31

Quotes from our peers

« You cannot fix a category of accident, you can just fixthe contributing factors »

Paul Russell - Boeing - US CAST - FSF

« Find the reasons, stop feeding the causes … and let the reasons starve »

Dr Robert O. Besco - American Airlines, retired

« Leave no stone unturned »

[ … ] - Accident Investigator - US NTSB

Page 32: ( retired, Airbus / Aerotour / Air Martinique, Bureau ... · ( retired, Airbus / Aerotour / Air Martinique, Bureau Veritas ) Flight Safety Foundation – European Aviation Safety