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© Robert G Parker – UW-CISA 2010
Crowdsourcing
Public Humiliation
Are We losing Our Gentler Society?
Crowdsourcing
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Crowdsourcing is the act of outsourcing tasks, traditionally performed by an employee or contractor, to an undefined, large group of people or community (a "crowd"), through an open call.
Jeff Howe, one of the first authors to employ the term, established that the concept of crowdsourcing depends essentially on the fact that because it is an open call to an undefined group of people, it gathers those who are most fit to perform tasks, solve complex problems and contribute with the most relevant and fresh ideas.
For example, the public may be invited to develop a new technology, carry out a design task (also known as community-based design[1] or "design by democracy" and distributed participatory design), refine or carry out the steps of an algorithm (see human-based computation), or help capture, systematize or analyze large amounts of data (see also citizen science).
Crowdsourcing
Definition
© Robert G Parker – UW-CISA 2010
Stanley Cup Riots – Vancouver June 15, 2011
It Started Out With Onlookers Sending Photos From Their Phones to Friends
It Spread to Blogs and Postings
It Escalated to Police Creating Web Sites and Facebook Accounts to Obtain Information
Crowdsourcing
© Robert G Parker – UW-CISA 2010
Crowdsourcing
Technology Provided the Public with a Means of Expressing their Anger and “Getting Back” at the Perpetrators
No longer Were Photos being Posted to Inform Friends.
Photos Were Being Posted to Humiliate and Punish the Perpetrators
© Robert G Parker – UW-CISA 2010
Crowdsourcing
34 Rioters Have Turned Themselves into Police in 3 weeks
Police and Experts Have Over 15,000 Images and 1,200 Hours of Video
The Crowd Are Becoming the Eyes and Ears of Police
Cameras Are Everywhere
© Robert G Parker – UW-CISA 2010
Crowdsourcing
Crowd Sentiment has Also Turned Against the Rioters
© Robert G Parker – UW-CISA 2010
Crowdsourcing
Technology Brought People Together: Solicitations for
Help Over the Internet
On-line Sign-Up On-Line
Coordination
Social Media Allowed Quick, Responsive and Effective Coordination of a Positive Public Response
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Business Reaction
Crowdsourcing Risk ManagementIncite crown or mob behaviour Manipulate public response / actionBy-pass judicial process with public sentimentImproved Information and Reporting
Societal Trends and Issues
Crowdsourcing
Use of Business Technology and/or Time and the Use of Social Media to Promote Non-Business Causes and ActivitiesAssociation (indirectly) of the Business With Such Activities, Whether They Are Considered Good or NotPossible Indirect Involvement With Illegal Activities
Societal Trends and Issues
Perspective
Why Are We Having Difficulty Understanding These Issues and Concepts?
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Section 4. The validity of the public debt of the United States, authorized by law, including debts incurred for payment of pensions and bounties for services in suppressing insurrection or rebellion, shall not be questioned. But neither the United States nor any State shall assume or pay any debt or obligation incurred in aid of insurrection or rebellion against the United States, or any claim for the loss or emancipation of any slave; but all such debts, obligations and claims shall be held illegal and void.
14th Amendment to the US Constitution
July 9, 1868
