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Synaptris Inc.
IntelliPRINT si IBM Lotus/Domino Raportare, Dashboards & Analiza
Bucuresti,20 noiembrie 2008
Synaptris Inc.
Agenda
Soluții de Colaborare Lotus IntelliPrint Reporting & Analitics IntelliPrint - Dashboard Reporting Studii de caz
Synaptris Inc.
Soluții de Colaborare Lotus
Soluții de Colaborare Lotus Marius Dogaru – IBM Romania
Synaptris Inc.
The next evolutionary step in business reporting
Reporting: Primary tool used by over 80% of information consumers to
support decision making #1 choice of IT professionals Severe limited, though : reports are pre-definded Significant challenge to IT professionals to change reports or
create new ones to reflect the dynamic business environment Solution export data to spreadsheets
BI / Analysis Tools Address the limitation of traditional reporting Over-engineered and expensive solution Will be rejected by users who just need operational reporting
Synaptris Inc.
reporting 2.0
Synaptris Inc.
Reporting 2.0 Solution
Synaptris Inc.
Synaptris – An Introduction
Chennai
London
Bucharest
New York
San Jose
Mission - ‘make reports flexible yet easy to use for Business Users’ Multiple award-winning products – IntelliVIEW & IntelliPRINT Over 75 Partners across North America, Europe, MEA and Asia Pacific
Synaptris Inc.
Customers
2200 customers across 60 countries Over a hundred Fortune 1000 customers
Synaptris Inc.
The world’s leading Reporting & Analysis solution for Notes & Domino
The only native reporting & analysis solution for Notes & Domino data that delivers advanced reporting, user-driven dashboards & on-
demand analysis INSIDE Lotus Notes
Synaptris Inc.
IntelliPRINT Offerings
Interactive Reporting & Analysis • 2008 Lotus CTO Innovation Award Finalist
• Enables developers /power users to design reports and end-users to interactively view them
• Supports business reports
• Enables report interactivity, drill down and on demand analysis
• Delivers tremendous business efficiency by empowering end users
Enterprise-wide Reporting • 2008 Lotus Best Tool/Utility Solution Award winner
• Enables developers to rapidly design & deploy reports
• Supports production, regulatory & business reports
• Supports all popular reporting types / formats
• Delivers 80% savings in report development cost and time
Transforms Notes Views into Interactive, Analysis Views • 2007 Lotus CTO Innovation Award winner
• Enables end users to transform a Notes view to an Interactive Analysis view in One-Click
• Supports extension of view by users with columns/fields not in base view
• Delivers View flexibility to users and minimizes changes required in the View(s)
Synaptris Inc.
Notes & Domino Reporting – Common Solutions
Notes Views Simple, user-friendly and no training required No visualization capabilities No support for dynamic / unique business situations Resource intensive Impacts DB performance Not scalable
Native Notes Reporting using LotusScript Highly resource & Time Intensive Limited visualization capabilities Not scalable
Data Export / External tools (Excel, etc) Good as quick fix solution, reasonable visualization capabilities,
off-line analysis Data Security & Data Integrity Performance Inability to use native Notes functionality - @Formula, Multi-value
fields, etc.
Synaptris Inc.
Lotus Notes Reporting Without IntelliPRINT…
Developers
Growing dependency on IT Department for reporting Report management process highly complicated and time
consuming Unable to focus on mission-critical development work
End Users
Reports are not print-ready Reports are not scalable Poor quality of reports
Business Users
Delayed decisions due to report delays Bad decisions due to lack of real-time info
Synaptris Inc.
Developer
Business User
Sales Application
HR Application
CRM Application
Finance Application
Lotus Notes Designer
Testing
Preview
User review
Finalize report
Give user access
Applications
Lotus Notes/Domino EnvironmentCreate report using Lotus DesignerReport finalized after matching user expectationsUser given access to the report
Lotus Notes/Domino Reporting without IntelliPRINT
Synaptris Inc.
Developer
Business User
Sales Application
HR Application
CRM Application
Finance Application
Lotus Notes Designer
Applications
Lotus Notes/Domino Reporting without IntelliPRINT
Export
User given access to the reportUser prints reports...the layout and formatting could have been better!Report is exported to Lotus 1-2-3, CSV or Tabulated TXT formats
Synaptris Inc.
Developer
Business User
Sales Application
HR Application
CRM Application
Finance Application
Lotus Notes Designer
Applications
Creating Charts from Notes data
Create Charts
Data has to be taken out of Lotus to create charts.
External application
Data has to leave the Notes environment for charting. Data security and integrity compromised
Chart doesn't reflect real time data
Lotus Notes/Domino Reporting without IntelliPRINT
Synaptris Inc.
Introducing IntelliPRINT Reporting
IntelliPRINT Reporting is an integrated Reporting solution designed specifically for Lotus Notes & Domino environments. It is a Native Reporting component within the collaborative Notes & Domino framework and enables organizations to deliver presentation-ready reports to users, within the workflow and security framework of Notes applications.
Benefits Native Reporting component for Notes & Domino applications Extensive array of report formats on par with leading report
writers Reduces report creation time by up to 80% Ability to leverage all native Notes capabilities, including
ACLs Seamless report delivery to users within the context of their
Notes & Domino application greatly enhancing usage efficiency and productivity
Unlocks the business value of Notes & Domino data!
Synaptris Inc.
IntelliPRINT Reporting Features
Features Drag-and-drop WYSIWYG report creation interface Wizard-based report creation Visual query building Advanced charting Additional report export formats Charts display Top N values Supports Sub reports, Pivot tables & Pivot charts, Crosstab
reports, Columnar Reports, Tabular Reports, Custom Reports, Envelopes, Labels, Mail Merge
Connects to multiple databases/ views Support for Master detail up to six levels Includes Object inspectors Supports Formula language expression Export to PDF, XLS, RTF, HTML Schedule, Fax, Print, Email using Notes agents
Synaptris Inc.
Report Designer
Report Viewer
Export
Developer
Business User
Sales Application
HR Application
CRM Application
Finance Application
Applications
Lotus Notes/Domino Reporting enabled by IntelliPRINT
: Format stored in Notes Database
Lotus Notes/Domino EnvironmentDeveloper starts creating a report from the Notes applicationsIntelliPRINT Designer is launched from the Actions menuReport is created in the designerReport saved as an IntelliPRINT format in the Notes databaseUser opens the saved IntelliPRINT format in the Report ViewerPrint WYSIWYG reportsExport reports to Excel or PdfReports can be emailed without going to the mail client
Synaptris Inc.
Why IntelliPRINT Reporting?
Key Differentiators
Easy to use solution Native to Notes
• Robust data security offered by Notes, kept intact• Leverages Notes functionalities (like @formulae, agents,
etc.) • Preserves data integrity
Low TCO• Doesn’t need any external tool or application to work
Extends lifecycle of applications• Better utilization of data• Helps optimize database performance
Reduces reporting workload for IT
Synaptris Inc.
Proven Benefits for users of Notes & Domino applications
Rapid & informed decisions for business users to meet dynamic business needs
Improves usage and value of Notes & Domino applications for users
Significant productivity improvement for both business users & IT teams
Significantly increases returns investments in Notes & Domino infrastructure & applications
Proven to deliver Return on Investments (ROI) in less than 12 weeks!
Synaptris Inc.
IntelliPRINT Case Study - 1
IntelliPRINT offers more than 75% savings in report creation time for one of the world's largest tire manufacturers
Synaptris Inc.
Goodyear - One of the world's largest tire companies
One of the world's largest tire companies, with operations in most regions of the world.
Availability of real-time, information in a secure, easy-to-use manner is key to improve efficiency & decision-making
ability
Users Key Information Needs
Monitoring operations and metrics like Customer AOP, Customer Pre-orders, Customer Details, Sales figures, Credit information, Order/Backorder Report, Credit Note Report, etc.
Dependency on the application for Formula Printing of key business records like Customer Annual Contract, Campaign, Sales Offer, Letter of Correspondence, Customer Visit Report, etc.
Sales Force, Sales Management& Marketing
CRM
Applications
Reporting on SAP/BI Data,imported to Notes Applications
Synaptris Inc.
Key Challenges
Data export & Excel-based reporting
Loss of data integrity & security
Key Challenges
Inefficient distribution to users / groups
Scalability issues - repetitive process
Effort & time intensive
Synaptris Inc.
Why IntelliPRINT was chosen
For Business Users
For the IT Team
Rapid report creation
& maintenanceNatural extension
of Notes application
workflow and ACLs
Excellent pre-sales & post-sales
support
Ease of use for developers and
users
Outstanding performance & response times
Extensive support
for report types
Synaptris Inc.
Key Benefits
For Business Users
• Business users are thrilled with the visualization experience and ease of
use
• Users get reports with real time data, on demand
• Significant gains in user productivity and business efficiency
For IT
• Notes developers are now able to focus on critical application development
tasks
• Minimum 75% savings in report creation time
• Very effective and comprehensive reports never before possible are being
delivered to users
• Rapid ROI within 12 weeks of deployment
Duration (min:sec) Previous Solution
IntelliPRINT Report Designer
Transfer Data into Tool 04:35 00:27
Process Data to Report 00:26 00:29
Synaptris Inc.
IntelliPRINT Case Study - 2
IntelliPRINT delivers 15% reduction in IT overhead for the largest mobile communication service provider in Romania
Synaptris Inc.
Orange - Largest mobile communication services provider in Romania
Largest mobile communication services provider in Romania with a customer base of nearly 10 million users and revenues of EUR 1.2
billion in 2007.
Availability of real-time information & visualization to enhance decision-making abilities for business users is
critical to success
Over 2500 users
Used by
•Revenue Impacting applications•Customer Operations
applications•Internal business process
applications
Synaptris Inc.
Key Challenges
Notes Views & Scripting
Limited data presentation
Significant overhead on Notes
developers
Time & resource intensive
Key Challenges
Synaptris Inc.
Why IntelliPRINT was chosen
For Business Users
For the IT Team
Extensive support
for report types
Outstanding performance & response times
Rapid report creation
& maintenance
Natural extension of
Notes application workflow and
ACLs
Excellent pre-sales & post-sales
support
Synaptris Inc.
Key Benefits
For Business Users
• Rapid delivery - waiting period of 1 to 2 days eliminated
• Business users are thrilled the quality of reports
• Decision making has improved with timely analysis of business processes
• Significant gains in user productivity and business efficiency
For IT
• Minimum 80% savings in report creation time
• 15% reduction in overall IT overhead, enabling resources to be deployed
for other business critical tasks
• Strong impact on lowering costs of report implementation
• Rapid ROI - within 12 weeks of deployment!
Synaptris Inc.
In Mihai’s words!
Mihai Cristescu Orange Romania SA
“The business relationship we have developed beginning with the first day of evaluation of IntelliPRINT Reporting has been growing since and we are really satisfied about its choice as our reporting solution for Lotus Notes applications.
Among all the solutions we evaluated, nothing came close to IntelliPRINT Reporting in terms of the quality of the solution or the ease of deployment while also meeting our needs. IntelliPRINT Reporting enabled us to standardize and improve the quality of reports that we deliver to our workflow application users. It has helped us in improved decision-making through timely analysis of business processes. IntelliPRINT Reporting has also had a strong impact on lowering our costs of report implementation and has significantly increased the speed of report delivery by providing a standard framework for reporting. We were amazed at the 80% savings in IT time spent earlier on creating or modifying reports and the rapid Return on Investment achieved within 12 weeks of deployment!
Synaptris Inc.
An Introduction
Synaptris Inc.
IntelliPRINT Dashboard Reporting - Overview
Dashboard-style Reporting & On-demand Analysis for “end users” of Lotus Notes & Domino applications
Deployed within the collaborative Notes framework
Delivers real-time visualization & analysis of Notes & Domino data
Enables end-users to users to create, modify, extend and analyze dashboard-style reports and data INSIDE Lotus Notes, without adding to IT overhead
Provides extensive support for Charts, Tables and Pivots
Intuitive and easy to use – “End users” achieve a high level of proficiency with little or no training and can create their first set of dashboard reports in minutes
Synaptris Inc.
The business user launches IntelliPRINT Dashboard Reporting from Lotus Notes Action menu…
How IntelliPRINT Dashboard Reporting works
Dashboard ReportingBusiness
User
Sales
HR Application
CRM Application
Finance Application
Applications
Creates widgets (charts, tables or pivots) by dragging & dropping fieldsAnd drags & drops the pre-defined widgets onto the report layout…Creating a dashboard-style report is that simple!Sales DashboardFinance DashboardHuman Resources Dashboard
Synaptris Inc.
How IntelliPRINT Dashboard Reporting works
Dashboard ReportingBusiness
User
Sales
HR Application
CRM Application
Finance Application
Applications
Users can print, export or email their reports in a single click!
Export
Synaptris Inc.
IntelliPRINT Dashboard Reporting – Key Benefits
Enables Rapid & Informed business decisions User-defined, interactive reports with embedded analysis capability Instant snapshots of business parameters with dashboard-style presentation Real-time analysis and drill-down of report data to suit dynamic business
situations Unlocks the business value of Notes & Domino data
Significantly enhances Business User & IT productivity Real-time, visual information inside Notes, while automatically preserving Notes
ACLs Self-service report creation & analysis for users without adding IT overhead Intuitive wizard with a 'drag & drop' interface to create or customize reports Empowers end-users to instantly meet their dynamic information needs by
rapidly creating & viewing multiple representations of the same data using widget / dashboard layouts
Saves 80% of report creation time
Virtually no IT overhead Saves 100% of ongoing report maintenance time & effort Low TCO with minimum IT intervention and little or no training Rapid ROI
Synaptris Inc.
IntelliPRINT Dashboard Reporting - Customers
Synaptris Inc.
Customer Talk
Michal Prochownik, Powen SA
With IntelliPRINT Dashboard Reporting we have achieved a way to centralize, control and manage data visualization across all our applications. We have been able to define key business performance indicators that needed to be tracked from different databases, and are now able to visualize them all within our Lotus Domino interface!
Erick Kapamas, Vanderbilt University Medical Center
We needed a tool that was very simple where non-technical users could build their dashboards themselves. We were impressed with Synaptris’ Dashboard Reporting tool. IntelliPRINT Dashboard Reporting gives our non-technical users and business owners an easy drag and drop approach for creating their dashboards as needed.
George Magoulas, Coca-Cola HBC
With IntelliPRINT Dashboard Reporting, we have achieved increased flexibility to manage Lotus Notes data. It has helped us extend the number of reports available. There are no limits to the possibilities within the boundaries of applications and data available in Lotus Notes.
Mike Hodge, Wavefield Inseis
IntelliPRINT Dashboard Reporting is a cost effective, off-the-shelf & simple solution. It is relatively straightforward to implement and is a good system that gives managers the ability to look at meaningful business information at one glance. Most importantly it is very intuitive and user-friendly.
Mark Inman, Consort Homes Ltd
Synaptris has provided an amazing & unique solution to an old problem - how to quickly "see" live domino data without spending many developer days or engaging outside expertise. With IntelliPRINT Dashboard Reporting, users now spend more time acting upon information, rather than trying to retrieve it.
