4
11 Oak Street, Swinton, Manchester M27 4FL UK - Tel: +44 (0) 161 727 3200 Fax: +44 (0) 161 727 3300 14434 Albemarle Point Place, Suite 100, Chantilly, Virginia 20151 USA - Freephone: 800 864 7539 Tel: +1 703 904-7738 Fax: +1 703 904-7743 23456 Hawthorne Blvd. Suite 100, Torrance, CA 90505 - Tel +1 310 791-8666 Fax: +1 310 791-9877 Neckarstraße 15a, 41836 Hückelhoven, Germany - Tel: +49 243 352 580 Fax: +49 24 33 52 58 10 9-13 rue du Moulinet, 75013 Paris, France - Tel: +33 1 45 81 99 99, Fax: +33 1 45 81 99 89 16 New Industrial Road, #03-03 Hudson TechnoCentre, Singapore 536204 - Tel : +65 62858982 Fax : +65 62858646 5/3 Packard Avenue, Castle Hill, NSW 2154, Australia - Tel: +612 9634 4211 Fax: +612 9634 4811 UB 2, San Gwann Ind. Est., San Gwann, Malta - Tel: +356 21483 673/4 Fax: +356 21449 170 Building 12, Suite 302, P.O.Box 500291, Dubai Internet City, Dubai, UAE - Tel: +971 (4) 390 1015 Fax: +971 (4) 390 8655 Dedicated Micros UK Dedicated Micros USA Dedicated Micros EUROPE Dedicated Micros FRANCE Dedicated Micros ASIA Dedicated Micros AUSTRALIA Dedicated Micros MALTA Dedicated Micros MIDDLE EAST www.dedicatedmicros.com DM Gaming V1 11/04 Digital video technology doesn’t stop at conventional security - it’s capabilities stretch to a comprehensive range of market applications... • Banking • Retail • Gaming • Systems integration • Dome cameras and accessories Please contact your local customer service team for our vertical market brochures, or visit the website CASINO SOLUTIONS RANGE All trademarks are courtesy of registered owners. DV-IP is trademark of AD Holdings plc. The Sprite and DM logos are trademarks of Dedicated Microcomputers Group Ltd. W E W O N T G A M B L E W I T H Y O U R S E C U R I T Y GAMING

• Systems integration GAMING - SecurityInformed.com at gaming tables and slot machines, to resolve potential disputes with customers and, where necessary, to allow regulators to

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11 Oak Street, Swinton, Manchester M27 4FL UK - Tel: +44 (0) 161 727 3200 Fax: +44 (0) 161 727 3300

14434 Albemarle Point Place, Suite 100, Chantilly, Virginia 20151 USA - Freephone: 800 864 7539 Tel: +1 703 904-7738 Fax: +1 703 904-7743

23456 Hawthorne Blvd. Suite 100, Torrance, CA 90505 - Tel +1 310 791-8666 Fax: +1 310 791-9877

Neckarstraße 15a, 41836 Hückelhoven, Germany - Tel: +49 243 352 580 Fax: +49 24 33 52 58 10

9-13 rue du Moulinet, 75013 Paris, France - Tel: +33 1 45 81 99 99, Fax: +33 1 45 81 99 89

16 New Industrial Road, #03-03 Hudson TechnoCentre, Singapore 536204 - Tel : +65 62858982 Fax : +65 62858646

5/3 Packard Avenue, Castle Hill, NSW 2154, Australia - Tel: +612 9634 4211 Fax: +612 9634 4811

UB 2, San Gwann Ind. Est., San Gwann, Malta - Tel: +356 21483 673/4 Fax: +356 21449 170

Building 12, Suite 302, P.O.Box 500291, Dubai Internet City, Dubai, UAE - Tel: +971 (4) 390 1015 Fax: +971 (4) 390 8655

Dedicated Micros UK

Dedicated Micros USA

Dedicated Micros EUROPE

Dedicated Micros FRANCE

Dedicated Micros ASIA

Dedicated Micros AUSTRALIA

Dedicated Micros MALTA

Dedicated Micros MIDDLE EAST

www.dedicatedmicros.com

DM Gaming V1 11/04

Digital video technology doesn’t stop at conventional security - it’s capabilities stretch to a comprehensive

range of market applications...

• Banking

• Retail

• Gaming

• Systems integration

• Dome cameras and accessories

Please contact your local customer service team for our vertical market brochures, or visit the website

C A S I N O S O L U T I O N S R A N G E

All trademarks are courtesy of registered owners. DV-IP is trademark of AD Holdings plc.The Sprite and DM logos are trademarks of Dedicated Microcomputers Group Ltd.

W E W O N ’ T G A M B L E W I T H Y O U R S E C U R I T Y

GAMING

WELCOMEWELCOME

COUNTING ON CCTV FORCASINO CONTROL

At Dedicated Micros’ our reputation has been built on the

innovative nature of the CCTV systems we develop, their

reliability of operation and the comprehensive after sales

support we offer to customers. As a specialist

manufacturer for over 22 years, we’ve spent millions of

man-hours developing and fine-tuning our systems.

This ongoing commitment to deliver the very best possible

solutions for your business is reflected in the launch of a

specially tailored networkable CCTV solution - DV-IP

Gaming – to manage and record from internal and

external cameras across the casino environment.

WE

WO

N’

TG

AM

BL

EW

IT

HY

OU

RS

EC

UR

IT

Y

We recognise that CCTV surveillance

– covert and overt - has become an

essential component of gaming

industry operations, in fact in many

jurisdictions it is very much a pre-

requisite for a gaming license.

The demands on today’s casino

security managers are considerable,

having to ensure that the casino’s

assets, staff and patrons are safe and

secure in a fast moving, frenetic

environment, as visitors flock to

these major attractions.

There is also of course the necessity

to keep a close eye on underhand

tactics at gaming tables and slot

machines, to resolve potential

disputes with customers and, where

necessary, to allow regulators to see

that the casino is operating in an

impartial manner.

Given the scale of the CCTV systems

required in many of today’s mega

casinos - which have grown to

become multi-million dollar

entertainment complexes, including

visitor attractions, hotels, restaurants

and even shopping areas within their

boundaries - the number of cameras

which have to be managed can reach

more than a thousand.

Naturally, operators of such

developments have been keen to

embrace the very latest digital

CCTV technology to maximise the

responsiveness and flexibility of

these business-critical surveillance

solutions.

With the feverish pace of acasino environment CCTVtechnology has to be able tokeep track of events, especiallyat all important gaming tables[

[

FLEXIBLE, SCALABLE SOLUTIONSAt Dedicated Micros we are leading

the way in this regard with the

application of ‘fourth generation’ CCTV

digital video recorders and servers.

Our award winning DV-IP system has

now been placed at the very heart of

The Gaming Solutions Range, capable

of offering not only an advanced

security solution but in addition a

powerful management tool.

>> VIDEO AND AUDIO CAN BERAPIDLY DISTRIBUTED TO DESKTOPON DEMANDThe benefits for casinos of moving

from analogue to digital with the

DV-IP Gaming solution are wide

ranging. No longer do casinos have to

face the prospect of running expensive

coax cables from each camera back to

a conventional VCR, having to change

hundreds of tapes every day or

manually reviewing numerous tapes to

locate recorded events.

Our latest DV-IP Gaming digital video

servers can be integrated into a

casino’s existing IT network

dramatically reducing cabling time,

cost and complexity. The Local Area

Network can then be used as the

video transmission medium, rapidly

distributing video and audio to PC

desktop on demand as well as to a

centralised control room. Such Video

over IP solutions

can also be

readily expanded

to cope with new

security challenges

and frequent changes

to casino floor plans,

additional video servers simply being

slotted in at appropriate points on a

network to receive images from

additional cameras.

>> POWERFUL DATABASESWith 16 alarm inputs there’s even the

ability to tie-in the DV-IP Gaming

servers with other security measures

such as access control for staff and to

tag specific events such as door

openings, tampers, jackpots – even

text from chip counters - to time

logged images. Incidents can then be

stored, conveniently, in a powerful

event database for future review by

casino management straight from PC

desktop or even via PDA to the ‘pit

boss’. At DM we believe that the image

compression technique adopted by

DV-IP Gaming, selectable M-JPEG and

MPEG-4, not only provides strong

evidential results but can also readily

match the available network bandwidth.

With events often happening in an

instant at the gaming table the facility

to select real time recording and lip

synchronised audio can help to deal

with even the most subtle of

deceptions. This sort of capability

delivers the ‘big picture’, allowing the

analysis of patterns of behaviour on

the casino floor, the performance of

individual dealers or the deterrence of

suspicious activity by patrons.

Video and audio can be rapidlydistributed to desktop on demand

This sort of capabilitydelivers the ‘big picture’,allowing the analysis ofpatterns of behaviour on the casino floor[

[

W E W O N ’ T G A M B L E W I T H Y O U R S E C U R I T Y

MAKING THE RIGHT CONNECTIONSFOR CASINO SECURITY

>> THE CHALLENGESince the early 1990’s one of the

largest ‘mega’ casinos in the Southern

Hemisphere had been relying on a

traditional analogue CCTV solution. In

the casino’s jurisdiction the application

of CCTV was a fundamental

requirement for an operating license.

At the time, analogue CCTV with VCRs

was the best available option but

much has changed since then in

terms of demands on casinos and

surveillance technology so naturally

there was a strong desire to move

away from a conventional recording

solution. With more than a thousand

CCTV cameras and hundreds of VCRs

there were a number of significant

problems associated with this type of

infrastructure, which any future

solution would have to address.

The casino wanted to curtail the high

coax cabling costs, with need for this

to run from each camera to a VCR; do

away with labour intensive tape

management, especially the difficulty

of actually locating events with

operators having to search through a

plethora of tapes to find a specific

incident; address the inability to

choose which video is recorded to tie-

in with key events and to support a

central control point.

>> THE SOLUTIONAfter a brief and unsuccessful trial

with another manufacturer’s digital

products, which failed to deliver the

performance, flexibility – there simply

wasn’t the potential to integrate a

bespoke control package - and the

cost benefits required, the casino

finally turned to a DM distributed

video solution to take full advantage of

the digital CCTV revolution. With this

approach, the 750 VCR could

effectively be replaced by 100 real-

time, 4 camera video servers, capable

of delivering over 1.2 TB of local

storage per unit; and with 4 channels

per server recording at 100pps across

all cameras, this offered 25pps

recording per camera - a far higher

rate than had been possible with the

conventional VCR infrastructure.

The ‘open architecture’ of the DM

units was definitely a plus point, which

meant that in practice the casino was

able to create a user interface tailored

to its specific requirements -

something that could not be realised

with the competitor’s digital system.

In addition, the fact that key events

could be tagged not only unlocked the

ability to extend available recording

capacity but crucially aided the

location of specific incidents based on

the type of event. Security managers

at the Casino were more than happy to

see the end of labour intensive tape-

based recording.’

The potential to use the Casino’s

existing LAN (Local Area Network) to

distribute images was certainly seen

as a key advantage, whether it be to

the central control room or to any

password protected PC on the

network. Operators would now be able

to download live video and recorded

events to a network enabled laptop on

the casino floor. Where a member of

staff was being abused by a

disgruntled customer, for example, in

future security personnel could be

quickly directed to deal with the

incident. Added to this was the

flexibility of being able to drop in a

video server anywhere on the network

and control it remotely, a far cry from

the situation with the older

conventional surveillance, where it

was a question of pulling cabling from

each camera to a VCR. Crucially, the

security managers at the casino were

also more than happy to see the end

of tape based recording and all of the

associated headaches.

With the DM digital CCTV systems and

IP technology the casino can move

forward with a fully scalable security

infrastructure able to meet its

obligations to monitor the fast moving

gaming tables, document possible

examples of deception, protect staff,

guests and casino property and satisfy

the pressing legal requirement to

provide images which are admissible

in court.

Security managers at theCasino were more thanhappy to see the end oflabour intensive tape-based recording