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11 Oak Street, Swinton, Manchester M27 4FL UK - Tel: +44 (0) 161 727 3200 Fax: +44 (0) 161 727 3300
14434 Albemarle Point Place, Suite 100, Chantilly, Virginia 20151 USA - Freephone: 800 864 7539 Tel: +1 703 904-7738 Fax: +1 703 904-7743
23456 Hawthorne Blvd. Suite 100, Torrance, CA 90505 - Tel +1 310 791-8666 Fax: +1 310 791-9877
Neckarstraße 15a, 41836 Hückelhoven, Germany - Tel: +49 243 352 580 Fax: +49 24 33 52 58 10
9-13 rue du Moulinet, 75013 Paris, France - Tel: +33 1 45 81 99 99, Fax: +33 1 45 81 99 89
16 New Industrial Road, #03-03 Hudson TechnoCentre, Singapore 536204 - Tel : +65 62858982 Fax : +65 62858646
5/3 Packard Avenue, Castle Hill, NSW 2154, Australia - Tel: +612 9634 4211 Fax: +612 9634 4811
UB 2, San Gwann Ind. Est., San Gwann, Malta - Tel: +356 21483 673/4 Fax: +356 21449 170
Building 12, Suite 302, P.O.Box 500291, Dubai Internet City, Dubai, UAE - Tel: +971 (4) 390 1015 Fax: +971 (4) 390 8655
Dedicated Micros UK
Dedicated Micros USA
Dedicated Micros EUROPE
Dedicated Micros FRANCE
Dedicated Micros ASIA
Dedicated Micros AUSTRALIA
Dedicated Micros MALTA
Dedicated Micros MIDDLE EAST
www.dedicatedmicros.com
DM Gaming V1 11/04
Digital video technology doesn’t stop at conventional security - it’s capabilities stretch to a comprehensive
range of market applications...
• Banking
• Retail
• Gaming
• Systems integration
• Dome cameras and accessories
Please contact your local customer service team for our vertical market brochures, or visit the website
C A S I N O S O L U T I O N S R A N G E
All trademarks are courtesy of registered owners. DV-IP is trademark of AD Holdings plc.The Sprite and DM logos are trademarks of Dedicated Microcomputers Group Ltd.
W E W O N ’ T G A M B L E W I T H Y O U R S E C U R I T Y
GAMING
WELCOMEWELCOME
COUNTING ON CCTV FORCASINO CONTROL
At Dedicated Micros’ our reputation has been built on the
innovative nature of the CCTV systems we develop, their
reliability of operation and the comprehensive after sales
support we offer to customers. As a specialist
manufacturer for over 22 years, we’ve spent millions of
man-hours developing and fine-tuning our systems.
This ongoing commitment to deliver the very best possible
solutions for your business is reflected in the launch of a
specially tailored networkable CCTV solution - DV-IP
Gaming – to manage and record from internal and
external cameras across the casino environment.
WE
WO
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AM
BL
EW
IT
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OU
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UR
IT
Y
We recognise that CCTV surveillance
– covert and overt - has become an
essential component of gaming
industry operations, in fact in many
jurisdictions it is very much a pre-
requisite for a gaming license.
The demands on today’s casino
security managers are considerable,
having to ensure that the casino’s
assets, staff and patrons are safe and
secure in a fast moving, frenetic
environment, as visitors flock to
these major attractions.
There is also of course the necessity
to keep a close eye on underhand
tactics at gaming tables and slot
machines, to resolve potential
disputes with customers and, where
necessary, to allow regulators to see
that the casino is operating in an
impartial manner.
Given the scale of the CCTV systems
required in many of today’s mega
casinos - which have grown to
become multi-million dollar
entertainment complexes, including
visitor attractions, hotels, restaurants
and even shopping areas within their
boundaries - the number of cameras
which have to be managed can reach
more than a thousand.
Naturally, operators of such
developments have been keen to
embrace the very latest digital
CCTV technology to maximise the
responsiveness and flexibility of
these business-critical surveillance
solutions.
With the feverish pace of acasino environment CCTVtechnology has to be able tokeep track of events, especiallyat all important gaming tables[
[
FLEXIBLE, SCALABLE SOLUTIONSAt Dedicated Micros we are leading
the way in this regard with the
application of ‘fourth generation’ CCTV
digital video recorders and servers.
Our award winning DV-IP system has
now been placed at the very heart of
The Gaming Solutions Range, capable
of offering not only an advanced
security solution but in addition a
powerful management tool.
>> VIDEO AND AUDIO CAN BERAPIDLY DISTRIBUTED TO DESKTOPON DEMANDThe benefits for casinos of moving
from analogue to digital with the
DV-IP Gaming solution are wide
ranging. No longer do casinos have to
face the prospect of running expensive
coax cables from each camera back to
a conventional VCR, having to change
hundreds of tapes every day or
manually reviewing numerous tapes to
locate recorded events.
Our latest DV-IP Gaming digital video
servers can be integrated into a
casino’s existing IT network
dramatically reducing cabling time,
cost and complexity. The Local Area
Network can then be used as the
video transmission medium, rapidly
distributing video and audio to PC
desktop on demand as well as to a
centralised control room. Such Video
over IP solutions
can also be
readily expanded
to cope with new
security challenges
and frequent changes
to casino floor plans,
additional video servers simply being
slotted in at appropriate points on a
network to receive images from
additional cameras.
>> POWERFUL DATABASESWith 16 alarm inputs there’s even the
ability to tie-in the DV-IP Gaming
servers with other security measures
such as access control for staff and to
tag specific events such as door
openings, tampers, jackpots – even
text from chip counters - to time
logged images. Incidents can then be
stored, conveniently, in a powerful
event database for future review by
casino management straight from PC
desktop or even via PDA to the ‘pit
boss’. At DM we believe that the image
compression technique adopted by
DV-IP Gaming, selectable M-JPEG and
MPEG-4, not only provides strong
evidential results but can also readily
match the available network bandwidth.
With events often happening in an
instant at the gaming table the facility
to select real time recording and lip
synchronised audio can help to deal
with even the most subtle of
deceptions. This sort of capability
delivers the ‘big picture’, allowing the
analysis of patterns of behaviour on
the casino floor, the performance of
individual dealers or the deterrence of
suspicious activity by patrons.
Video and audio can be rapidlydistributed to desktop on demand
This sort of capabilitydelivers the ‘big picture’,allowing the analysis ofpatterns of behaviour on the casino floor[
[
W E W O N ’ T G A M B L E W I T H Y O U R S E C U R I T Y
MAKING THE RIGHT CONNECTIONSFOR CASINO SECURITY
>> THE CHALLENGESince the early 1990’s one of the
largest ‘mega’ casinos in the Southern
Hemisphere had been relying on a
traditional analogue CCTV solution. In
the casino’s jurisdiction the application
of CCTV was a fundamental
requirement for an operating license.
At the time, analogue CCTV with VCRs
was the best available option but
much has changed since then in
terms of demands on casinos and
surveillance technology so naturally
there was a strong desire to move
away from a conventional recording
solution. With more than a thousand
CCTV cameras and hundreds of VCRs
there were a number of significant
problems associated with this type of
infrastructure, which any future
solution would have to address.
The casino wanted to curtail the high
coax cabling costs, with need for this
to run from each camera to a VCR; do
away with labour intensive tape
management, especially the difficulty
of actually locating events with
operators having to search through a
plethora of tapes to find a specific
incident; address the inability to
choose which video is recorded to tie-
in with key events and to support a
central control point.
>> THE SOLUTIONAfter a brief and unsuccessful trial
with another manufacturer’s digital
products, which failed to deliver the
performance, flexibility – there simply
wasn’t the potential to integrate a
bespoke control package - and the
cost benefits required, the casino
finally turned to a DM distributed
video solution to take full advantage of
the digital CCTV revolution. With this
approach, the 750 VCR could
effectively be replaced by 100 real-
time, 4 camera video servers, capable
of delivering over 1.2 TB of local
storage per unit; and with 4 channels
per server recording at 100pps across
all cameras, this offered 25pps
recording per camera - a far higher
rate than had been possible with the
conventional VCR infrastructure.
The ‘open architecture’ of the DM
units was definitely a plus point, which
meant that in practice the casino was
able to create a user interface tailored
to its specific requirements -
something that could not be realised
with the competitor’s digital system.
In addition, the fact that key events
could be tagged not only unlocked the
ability to extend available recording
capacity but crucially aided the
location of specific incidents based on
the type of event. Security managers
at the Casino were more than happy to
see the end of labour intensive tape-
based recording.’
The potential to use the Casino’s
existing LAN (Local Area Network) to
distribute images was certainly seen
as a key advantage, whether it be to
the central control room or to any
password protected PC on the
network. Operators would now be able
to download live video and recorded
events to a network enabled laptop on
the casino floor. Where a member of
staff was being abused by a
disgruntled customer, for example, in
future security personnel could be
quickly directed to deal with the
incident. Added to this was the
flexibility of being able to drop in a
video server anywhere on the network
and control it remotely, a far cry from
the situation with the older
conventional surveillance, where it
was a question of pulling cabling from
each camera to a VCR. Crucially, the
security managers at the casino were
also more than happy to see the end
of tape based recording and all of the
associated headaches.
With the DM digital CCTV systems and
IP technology the casino can move
forward with a fully scalable security
infrastructure able to meet its
obligations to monitor the fast moving
gaming tables, document possible
examples of deception, protect staff,
guests and casino property and satisfy
the pressing legal requirement to
provide images which are admissible
in court.
Security managers at theCasino were more thanhappy to see the end oflabour intensive tape-based recording