® The 7 Habits of the Highly Effective Capacity Planner Denise P. Kalm CA, Inc. Session 352

®

The 7 Habits of The 7 Habits of the Highly the Highly Effective Effective

Capacity PlannerCapacity Planner

Denise P. Kalm Denise P. Kalm CA, Inc. CA, Inc.

Session 352

®

Why this subject?

What are habits?

The 7

Questions

Conclusion

2 December 8, 2009 The 7 Habits Copyright © 2009 CA

®

The Way My Mind Works


®

Forgetting Why You Do This Job?


®5 December 8, 2009 The 7 Habits Copyright © 2009 CA

“The way we see the problem is the problem.”

Stephen Covey

®

Our Capacity Planning WorldView


®

RealityReality


Our PerceptionOur Perception

ExperiencesExperiencesExpectationsExpectationsAssumptionsAssumptions


“We are what we repeatedly do.

Excellence, then, is not an act, but a

habit.”

Aristotle


HABIT

SKILL

KNOWLEDGE

DESIRE


To Change Habits


“Good habits, which bring our lower passions and appetites under automatic control, leave our natures

free to explore the larger experiences of life.”

Ralph Sockman

®

The 7 Habits

Habit 1 – Be Proactive


®

Life Values

Experiential

Creative

Attitudinal


®

The Circles of Your Life


®

The Rules of Habit 1

Learn the business

Expand your circle of influence

Understand how IT serves the business

Plan for the worst


®

The 7 Habits

Habit 2 – Begin with the End in Mind


®

Measure Twice, Cut Once


®

Do You Have the Right Goal?

Know when to buy more CPU

Get a bonus for generating a fancy capacity plan

The modeling tool is fun

Because your boss told you to do this


Price Performance

®

The 7 Habits

Habit 3 – Put First Things First


®

“If you were to do one thing regularly that would have an enormous business or

personal impact, what would that be?”

Stephen Covey


Why aren’t you doing it?

Why aren’t you doing it?

®

Categorize


URGENT NOT URGENT

IMPORTANT 1 2

NOT IMPORTANT 3 4

®

1 & 2 Only


Monday Tuesday

8 Task 1 8

9 Task 2 9

10 … 10

11 11

1 1

2 2

3 3

®


OR

OR

®

Lessons from Habit 3

Define urgency/importance

Prioritize

Schedule

Commit


®

The 7 Habits

Habit 4 – Think Win/Win


®

Other Options

WIN/LOSE

LOSE/WIN

LOSE/LOSE

WIN/DON’T CARE


®

What Does it Take?


NEEDSOPINIONSVALUESCONCERNS

NEEDSOPINIONSVALUESCONCERNS

®

Why Should I Care?

WIIFM


®

The Real World

Vendor contracts

SLA negotiations

Team work

Your PR


®

Getting to Win/Win

What you both want (not how)

Rules

Resources

Consequences


®

The 7 Habits

Habit 5 – Seek First to Understand, Then To Be

Understood


®

How Do You Explain What You Are Doing?


FEARS CONCERNS ASSUMPTIONS BELIEFS

®

Making it Work – System Migration


OR

®

The Greatest Gift


®

The 7 Habits

Habit 6 – Synergize


®

Creative Cooperation


®

Characteristics

Openness

All diversity appreciated

Safety

Appreciation

Curiosity

1 + 1 = 4


®

Examples


®

The 7 Habits

Habit 7 – Sharpen the Saw – The Principle of Balanced

Self-Renewal


®

Can You Still Do An All-Nighter?


®

Renewal



“Sometimes I’ve believed as many as six impossible things before

breakfast.”

Lewis Carroll

Mental

®

Other Options

Crosswords

Follow a net trail

Memory games

Visualize

Extend


®

Social/Emotional


®

Physical


®

Spiritual


®

Know When to Refuel


®


®

Summary


®



“If one advances confidently in the direction of his dreams, and

endeavors to live the life which he has imagined, he will meet with a

success unexpected in the common hours.”

Henry David Thoreau


“The victory of success is half won when one gains the habit of setting goals and achieving

them. Even the most tedious chore will become endurable as you parade through

each day convinced that every task, no matter how menial or boring, brings you

closer to fulfilling your dreams.”

Og Mandino

®

Contact me: [email protected]


Documents

® The 7 Habits of the Highly Effective Capacity Planner Denise P. Kalm CA, Inc. Session 352