€¦ · Web viewApply a range of coaching models to enhance coaching skills _____ Element 1. Identify exercises that aid clarity and

LCTENH408AApply a range of coaching models to enhance coaching skills_____________________________________________________

Element 1Identify exercises that aid clarity and support goal achievement

We have one brain but that brain is split into two hemispheres. In very broad terms the right brain is dominant for spatial abilities, visual imagery, music and creativity. The left brain is dominant for math, logic, routine and reason. We live in a society which encourages left brain dominance but when a person repeatedly uses one hemisphere of their brain more than another, their perspective of life and their understanding of what makes them happy can go out of balance.

A really good demonstration to illustrate this point or use in a presentation is available on this web site:

http://www.heraldsun.com.au/news/right-brain-v-left-brain/story-e6frf7jo-1111114603615

If you see the dancer moving clockwise you are using the right brain hemisphere of the brain.

If you see the dancer moving anti-clockwise you are using the left hemisphere of the brain.

Some people see the dancer moving in different directions on different days.

1©2013 Hart Life Coaching–Version 1.3 October 2015



LEFT BRAIN FUNCTIONS(logical)

RIGHT BRAIN FUNCTIONS(emotional)

Sequential

Detail oriented

Practical

Orderly

Perceptive

Facts rule

Present and past

Comprehension

Creates strategies

Intuitive

‘Big picture’ oriented

Imagination rules

Presents possibilities

Spatial perception (movement)

Believes

Present and future

Appreciates

Impetuous

A large number of people are confused about what they want. Some people study for years only to find that they don’t enjoy the work that they trained for. In most cases these people made decisions from the left hemisphere of their brain and used logic and reason to guide their choices or help them to find solutions.

Aptitude tests only show you what you are good at. What you are good at is not necessarily an accurate indicator of what makes you happy.

Life gets easier when we use our entire brain as this helps us reach our full potential. The right hemisphere of your brain helps you access your intuition and your emotions.

Exercises that support ‘one brain’ Any exercise, physical or mental, that focuses your attention on one thought tends to switch of the ‘thinking mind’ (left brain).


Focusing

Have your client place their attention on a single object, it could be a flower, pen, or anything they have handy. Inhale and exhale slowly and deeply for about two minutes. If their mind wanders remind them to gently draw if back to the object they are focusing on.

At the end of this exercise they should find that their thoughts have stopped racing.

Alternate nostril breathing (can activate either hemisphere of the brain)When the left nostril is blocked and we breathe through the right nostril the left side of the brain becomes more active, which is the analytical side. To engage the right hemisphere of the brain, which is the creative side, breathe through the left nostril.

This is an exercise which can be done throughout the day when a client finds they are stuck in their intellect, or need a creative solution to a problem. If they have problems focusing on practical matters they can engage the left hemisphere of their brain to assist them.

1. Using one hand close off the right hand nostril and breathe through the left.2. Switch nostrils, close off the left nostril and breathe in through the right.

This exercise strengthens the nervous system and helps them to gain control of their mind and body. It also increases mental alertness.

Remember, this is an exercise that can be carried out for a few minutes at a time during the day whenever a person feels stressed or needs a lift.

BrainstormingBrainstorming is a way of using the right and left hemisphere of the brain. It is a relaxed, informal approach with the intention of stimulating


new ideas, new ways of thinking. Brainstorming can be fun. It is a way of team bonding if used in a group setting. Studies have shown that group and individual brain storming are both effective.The key to effective brainstorming is that there are no judgements. Everyone needs to feel safe to share an idea no matter how way out it may seem.

Individual BrainstormingSit in a comfortable place where you will not be distracted. Have a pad and pen at hand to write down ideas. You can start with a mind map to help you arrange and develop ideas. Write down any idea that comes to mind.

Individual brainstorming is best utilised for coming up with new ideas.

Group BrainstormingGroup brainstorming is best utilised for problem solving. Group brainstorming sessions should consist of no more than 5 – 7 people.

1. Make sure that everyone is comfortable2. Assess distractions and minimise3. Appoint a group facilitator 4. Appoint one person to record ideas5. If group members do not know each other you may want to start

with an icebreaker6. Present the problem – write it on whiteboard or somewhere that is

visible to everyone7. Allow quiet time for everyone to write down their ideas8. Have each person share their ideas, or, ask people to jump in and

share ideas as they come9. Stick to one topic at a time

10. Group facilitator to bring participants back on track if the focus wanders

11. Don’t stick with one train of thought for too long, the aim is to keep ideas flowing

12. If the session is lengthy allow for plenty of breaks13. Analyse ideas and select ones to short list14. Decide who is going to take action on ideas

Mind Mapping


Mind mapping is a visual tool which uses both sides of the brain. It can be used to help clients find solutions to a problem, or to inspire ideas. The following is taken from the book, Piece of Mind by Sandy McGregor.

‘You look at a picture for ten seconds and straight away you can describe it, probably using a thousand words. The information from the picture has gone straight to the creative side of the brain.

‘So the information from the picture goes straight into the creative side of the brain and then you can describe it with the other side of the brain – the analytical side. On the other hand though, if you had a thousand words and you had seconds to look at those thousand words and then had to reproduce it, how much would you know?’

Mind mapping enables you to go straight to the right hemisphere of the brain which allows you to retain a large amount of information in a very short period of time. When mind mapping the key point is to:

Write down the problem in the centre of the pageLook at it for 10 secondsWrite down ideas of how you could solve the problemKeep adding to these ideas as they come to you

Then place the mind map in a position where you can look at it every now and then to continue the flow of ideas.

Exercises that aid clarity

Utilise the 10.10.10 exercise to aid decision makingTo be used with clients who have trouble making decisions. To gain the most from this exercise we suggest you read the book, 10-10-10 by Suzy Welch.If anyone is having problems making a decision ask them to make a decision then take note of how they will feel if they acted on that decision in:10 days?10 months?


10years?

Create a bucket list To be used when: A client is having trouble establishing emotional needs, has had a lot of failures, and needs hope.

Ask clients to make a list of 100 things to do before they die, this list can include who they want to be, what they want to do and have. This then becomes your clients list of goals.

Some people don’t set goals and that’s okay, but if a person can only write down a few items then they are often telling you that they don’t believe they can have what they want. You then know that you need to work with your client to change this limiting belief.

The following website http://100things.com.au/ can be used to maintain a record of 100 things.

Establish what a person doesn’t want then flip it To be used when: A client is confused. This can be used for many different situations e.g. career, money, relationships, where a client wants to live, to help them discover what they believe in etc.

This is an exercise clients can do as homework, by writing down all that they don’t want. Or, you can work these questions into your conversation.

For instance, if a person doesn’t:Know what they want in a career, consider what they don’t want.Know where they want to live, take note of where they don’t want to live.Want to be tied down, take note of how they want to feel.Know what they want in a relationship, ask what type of people they don’t want in their life?


http://100things.com.au/

The law of attraction states that we draw to us what we focus on. Most people go wrong by focusing on what they don’t want.

When you establish what your client doesn’t want, you can reverse those statements and ask questions to see if these are the things your client really wants. For instance:

If your client does not want to live in the city where there are lots of people, you could ask: ‘Do you want to live in a quiet environment surrounded by nature?’

If your client doesn’t want to work for a large corporation, you could ask: Do you want to work for a company whose values match yours?Do you want to work for a small company?Do you want to work for yourself?

Your client’s answers will tell you whether they don’t like the ethics of an organisation, the type of people they work with, the bureaucratic structure or the actual work.

Element 2 Apply strategies to aid career change

Create a personal strengths worksheet to aid career choicesAsk your clients to tick only the skills that they possesses and are happy to use at work. These may be skills they previously developed in the workplace, or they may be skills they developed elsewhere e.g. while running a home, raising children, coaching soccer, or pursuing a hobby.

This information will not only help them to make more accurate choices, it provides a foundation for a resume or to use in promotional material if they want to go into business for themselves.


Ability to focusEnthusiastic Coaching

Ability to stay calm under pressure

Able to work independently

Budgeting

Attention to detail Friendly Being helpfulAdventurous Good listener Working as part of

a teamAdaptable Challenging

myself physicallyResearching

Analytical Humorous Working to deadlines

Good communicator Flexible Public speakingProblem solving Quick learner Organising othersMediating Coming up with

ideasReliable

Creating order out of chaos

Resourceful Efficient

Motivating others Painting/drawing Co-ordinatingDoing the impossible Decorating Highly organisedTalking to others Being creative DesigningTalking on the phone Investigating TeachingMaking presentations Exploring ideas Fund raisingWorking with my hands

Interacting with others

Working with machinery

Persuading others

Additional activities/resources to aid client’s seeking career change

1. Keeping a list of what would make up their ideal work2. Work and money values quizzes3. Mind mapping4. Brainstorming5. Model for Happiness


6. Research (the book What Colour is My Parachute is the world’s best-selling job hunting guide)

7. Internet sites http://www.quintcareers.com it has some good articles on career change http://www.how-to-change-careers.com

Element 3Apply strategies to change emotional states

NLP Techniques to read body languageThere are three different styles of communication and most people are dominant in one of these styles. This affects the way we communicate to others and the way we interpret what we learn.

Visual (estimated to be 40% of the population)People who are highly visual need to see what is going on. You can usually identify them by their language as they often use words such as, ‘I see what you mean’. They like to create visual images and often need visual tools to help them assimilate information. They often have good spelling and writing skills.

Visual people often:

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http://www.how-to-change-careers.com/

http://www.quintcareers.com/

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Visual languageI can see the pattern nowLooking back on it I see the lightI can picture myself doing thatMy mind just goes blankThat was a colourful and enlightening example

Auditory (estimated to be 20% of the population)An auditory person learns by listening. They are more likely to say, ‘I hear what you are saying’.

Auditory people often:

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Auditory language:That sounds about rightI can hear you are not readyThat rings a bellSomething tells me the time is now

Kinaesthetic (estimated to be 40% of the population)


A kinaesthetic person processes through their emotions. They are more likely to say, ‘I understand what you are saying’.

Kinaesthetic people often:

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Kinaesthetic language:I feel like I am still reaching for an answerI need to get a handle on itI need to get in touch with the problemShe is so cold and insensitive.

By speaking in the same language as clients you establish rapport and make it easier for them to understand the message you are trying to convey.

Exercises to change emotional states

AnchoringRemember a time when you felt really good. Really, really happy. Bring those feelings back to your consciousness, hear the music or noises that surrounded you. That may be birds singing, the ocean.

Repeat this exercise at any time you want to lift your spirits.

Remember a time when you felt totally relaxed. Anchor this state by repeatedly taking some type of physical action. For instance, grasp the


thumb of your left hand between the thumb and index finger of your right hand.

Repeat this action by touching the index finger of the left hand with the thumb and index finger of the right hand.

Repeat this action until all fingers have been touched. Remember each time you do this to recall how you felt when you were totally relaxed.

Take a break and do something else for a minute, then come back and test your anchor by grasping all fingers of the left hand with the thumb and index finger of the right hand. Do you feel relaxed?

If you don’t want to repeat the process you can reinforce this anchor by repeating this action every time you feel relaxed or when you are about to start your meditation.

Any time you need to feel relaxed, repeat this action.

You can also use it to project yourself into the future to situations where you experience stress. Use your anchor to create a feeling of calm with that situation rather than stress.

ReframingReframing is a way of changing your perception of an event, situation or memory. By reframing you can actually change your physical responses to stress, simply by changing the way we view the world. In some ways it is a form of learned optimism.

You can reframe using visualization techniques. Think of an event/situation that was stressful for you. Imagine yourself in this scene.

Now imagine the event to have proceeded smoothly. See yourself feeling calm and relaxed, communicating in a way that you admire. Hold this image in your mind for a few minutes. Every time you go back to that memory, or feel stressed, bring the new image into your mind.


Remember, your brain does not know the difference between what is real and what is imagined.

MirroringMirroring is a technique that can be used to establish rapport. It can include body language, breathing, eye movements, and language. It is something that is done by people who are in sync automatically.

The couple in the centre are mirroring each other, whereas the other two are more observers.

In 2000 psychologist Dr John Gottman and his colleagues from the University of Washington, Seattle, found that marriages are most likely to fail when couples don’t mirror each other’s expressions of happiness, and more so when their expression or body language shows contempt.

It is also thought that some people choose pets because they unconsciously physically resemble them.

In social activities you will often notice that the person with the highest status will take some physical posture or action and the others will follow.


You can intentionally create rapport by:___________________________________________________________________________

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ForgivenessThe following are some forgiveness exercises:

1. Create a list of people you need to forgive. This list can include the bigger things in life and even petty annoyances. Then each morning and night look over your list and say to yourself, “I forgive you [name of person]”. Continue doing this for 30 days or until you feel you have forgiven that person.

2. Sit quietly and focus on all the things you are grateful for, and then say to yourself three times, “I am so grateful now that I forgive [insert name].” Repeat this exercise until you feel you have forgiven that person.

3. Write down ‘I forgive you [insert person’s name]’ 70 times a day for 70 days. If this is too long then adapt the number of times you write it to suit yourself.

4. Think of the person you want to forgive. Imagine a cord attaching yourself to that person (any strong emotion such as resentment is a cord of energy). Now relax, breathe deeply and cut that cord allowing all of the negative emotion binding you to that person to flow out of you. Repeat this exercise daily until you feel as if you have forgiven.

5. Write a letter to the person you want to forgive. Say everything you want to say, don’t censor yourself in any way. Then destroy the letter. As you do this imagine all of that toxic energy flowing down your arm onto the page and leaving your body.

6. Whenever you think about the person you feel angry towards stop, breathe and say to yourself, “I forgive you, I send you love.” Then change the thought.

In 2006 a study1 on forgiveness and the influence it had on emotionally abused women was carried out. They found that women undergoing

12006, Gayle Reed and Robert Enright from the Department of Educational Psychology at the University of Wisconsin


forgiveness therapy experienced significantly greater improvement in feelings of depression, anxiety, post-traumatic stress and improved self esteem. Another study researched the benefits of mindfulness and forgiveness in reducing stress. They found that when meditation was combined with forgiveness students experienced less stress.

Strategies to overcome obstaclesThe best way to overcome obstacles is to find a compelling reason to achieve goals that motivates a person to overcome their fears. However, there are small steps that can be taken to release fears along the way.

Say goodbye to the dreamTo be used when: A client needs to let go, when they have suffered disappointment, when it seems impossible to achieve goals.

Sometimes clients need to relinquish their dreams. This does not always mean giving up the dream, it means giving up the way, or the form, in which the dream will manifest.

Often we have an idea of the ideal life we would like to live that we have carried over from our youth. Sometimes this life is not really one that would make us happy today.

Ask your clients to write down all that they would like to say goodbye to. This can include hopes, dreams, relationships, a job, a business or a lifestyle. This exercise may take a few days, or a few weeks.

If your clients are resistant to doing this exercise they most likely have a problem letting go, so you may need to focus on acceptance. Or, you may need to ask them to focus more on the feelings they want to create, rather than achieving specific goals.

NLP exerciseThe following exercise can be used when a client feels stuck and is unable to achieve a specific goal. In this exercise the client is not encouraged to talk about the experience. You don’t need to know what it was.


1. Think about an event/fear that may be preventing you from achieving the goals you desire now. When you have accessed this memory let me know.

2. Sit quietly, eyes closed, take a few deep breaths, and relax.3. Imagine a time line that represents your life. 4. Float up into the air, above this time line and to travel back in time

to the first time this event/fear occurred.5. From your position above your time line release all painful

emotions attached to that memory. As you are floating above this time line and are not experiencing these emotions you will not feel pain. Feel the freedom, joy, enthusiasm you feel now that the pain associated with that memory is gone. Take as long as you like to get this feeling.

6. Once you have attained this feeling float down into the memory of that experience. If you have cleared all memories you should feel only good emotions. If you have not risen above your time line then repeat the releasing emotions feeling again.

7. When this is complete continue past this event to see if there are any events prior to this that need clearing, if they do, repeat this exercise.

8. The aim is that once the original event is cleared it automatically clears all events that occurred after that time.

9. Go back and forth along your time line to ensure that all events are cleared. If you feel they are come back to the present time.

Element 4.Coach using the GROW model

The word GROW is an acronym for:G GoalR RealisticO OptionsW Will

When and how to use the GROW Model


This is not an effective model to use by itself because it does not foster any self- knowledge. However, combine with the Heart Process it can be an effective tool to support a client to achieve a specific goal.

When it wouldn’t be appropriate to use the GROW model.___________________________________________________________________________

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When it would be appropriate to use the GROW model.

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Element 5Coach using the SUCCESS coaching model

SUCCESS is an acronym for:

S Session PlanningU Uplifting ExperiencesC Charting Your CourseC Creating OpportunitiesE Expectations and CommitmentsS SynergyS Summary


Session PlanningThe majority of clients don't really know what to work on, or what they think they want to work on isn’t what they really need support with.

So start with the reason the client comes for coaching and remain open to reassessing the coaching goal as you work together.

Uplifting ExperiencesIt's a lot easier for people to achieve goals when they feel good about themselves.

So ensure that your coaching sessions focus on your client’s successes. Point them out to your client regularly, just make sure that any praise given is sincere. People can recognise fake praise and you will lose their trust.

If your client doesn’t have a history of success in their own mind, encourage them to formulate one as they work with you each week.

For instance, if people have a problem making ends meet, they may not believe it is possible to buy a home, even though this is what they really want. In this instance the best place to start would be to assist your client to manage money more efficiently. You might do this by:

Encouraging them to choose and then act on their valuesEncouraging them to make a budgetInclude something that makes them feel prosperous each weekReassess spendingSave regularly, no matter how small the amountLook for ways to have money left over when the next pay day comes around.

When people make small consistent changes their perception of what they can have changes. And, they feel good about themselves.


Chart Your CourseBasically what this means is make a plan. Once your client has set a clear goal have them break it down into components and start working on them.

Creating Opportunities

What does your client need to move forward? What are the opportunities in his/her present situation?

Encourage clients to look for the opportunities that are in their life at present, or that they can create.

Expectations and CommitmentsWhat does your client expect to achieve?Be specific. What commitment is your client prepared to make. People can make a commitment simply by establishing daily habits that support their goals.

Synergy

The synergy principle is that the whole is greater than the sum of its parts. It occurs when goals are in alignment and everyone in the team is working towards a common goal.

Encourage your clients to create a team of people who can support them to achieve their goals. This team could consist of:

You as their coachOther professionals (e.g. financial planner, accountant, teachers, writing group, support group etc)FamilyFriendsTheir clientsCo-workers

The aim of this group though is to support the client, so if anyone is going to be pessimistic they would be best advised to keep their dream to themselves


Summary

This step is about constantly going back to the client and checking in. An ideal way is to implement this step at the end of each coaching session by recapping what you covered during the session.

Element 6Participate in ongoing education to develop coaching skills

Coaches are able to join the following associations:International Coaching Federation (ICF) – meet other coaches, annual conferencesANZI provides webinars, supervised coaching and resources to life coaches.

Eurocoach – when you join this association you are placed on the e-mail list and you can ask questions, seek guidance from other coaches or just learn from the questions other coaches ask. You are also able to attend the European coaching conferences

Coachville – has a range of resources for coaches

Common coaching mistakes You can look up some of the most common coaching mistakes at www.coachville.com

Homework – Wk 1:

1. Familiarise yourself with the exercises on pages 211 – 216 so that you know when and how to use them. You may want to make a copy, place them in a folder with plastic sleeves, and you could refer to this folder to refer to if you are feeling unsure of what to do next with a client.


http://www.coachville.com/

2. Ask some friends to join you and engage in a brainstorming sessions so that you become comfortable with doing this.3. Try creating a mind map to assist yourself build a life coaching practice. If you need more information on mind mapping there is plenty available if you do a Google search.4. Listen to audios of a coaching session conducted by Anne Hartley for week 2. As you listen to these audios see if you can pick up anything from the client such as rules, limiting beliefs etc. Think about how you would handle the session before you get to the end of the audio.5. Read through the course manual for this unit and complete any exercises.

Homework – Wk 2:

1. Observe your own and other people’s communication styles (NLP).2. Try exercises discussed in this unit.3. Listen to the remainder of the coaching session audios.


Resources

Exercises and quizzes can downloaded from the Coaches Only area of our site.

To access this area go to our home page www.hartlifecoaching.com.au, scroll to the foot of the home page where you will find the icon for coaches only area on the left hand side

Click on this icon and enter the password: diplomagrad101

Additional ResourcesSteve Mitten has a range of ebooks for coaches. For more information visit his website at:http://www.acoach4u.com/coach-store.htm

Personality TestsFor a multitude of personality tests designed to help answers questions about mental and emotional well-being go to www.queendom.com

World Time Zones

The easiest time converter can be found at: http://www.worldtimeserver.com

http://www.worldtimeserver.com

If you go to the convert time box it will show you the time in the city of your choice as well as the time where you are.

Professional Indemnity Insurance


http://www.worldtimeserver.com/

http://www.worldtimeserver.com/

http://www.acoach4u.com/coach-store.htm

http://www.hartlifecoaching.com.au/

Professional indemnity insurance for life coaches is available from AON Insurance in Melbourne. Costs for cover is approximately $3-400.Optimum insurance also provides professional indemnity insurance for coaches. http:www/optimuminsurance.com.au

To obtain professional indemnity insurance you usually have to provide a copy of your certificate.


Hart Life Coach Training Program

P O Box 769 Mona Vale NSW 1660 Australiawww.hartlifecoaching.com.au

Tel: 02 9940 1575 Fax: 02 9940 2091 Email: [email protected]

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I (insert your name) …………………………………………………………hereby confirm

that I have been coached by (insert coach’s name) and have undertaken (insert hours ) hours of coaching with this person.

Please provide your contact details in the space below. A representative from the registered training organisation Hart Life Coaching Pty Ltd, will contact you to verify your feedback.

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Documents

€¦ · Web viewApply a range of coaching models to enhance coaching skills _____ Element 1. Identify exercises that aid clarity and