1. Telephone numbers with names of High Officials:-

HEADQUARTERSS.No. Name Designation Office Telephone Number

1 Shri A K GUPTA GM 0836-23608882 Shri G. JOHN PRASAD COM 0836-23649073 Shri K SIVA PRASAD CCM 0836-22898104 Shri ANIL PAVITHRAN CCM/Catg. & PS 0836-22898115 Shri S P SHASTRI CCM/FM 0836-22898716 Shri H M DINESH CPTM 0836-23652017 Shri A.S.RAO CFTM 0836-22898658 Smt E VIJAYA CPRO 0836-23607479 Smt E VIJAYA DGM (G) 0836-2289615

DIVISIONAL OFFICESHUBBALLI DIVISION

S.No. Name Designation Office Telephone Number1 Shri ARUN KUMAR JAIN DRM 0836-23634942 Shri R C PUNETA ADRM 0836-2363499

BENGALURU DIVISIONS.No. Name Designation Office Telephone Number

1 Shri R S SAXENA DRM 080-228714982 Smt. APARNA GARG ADRM 080-22205749

MYSURU DIVISIONS.No. Name Designation Office Telephone Number

1 Shri ATUK GUPTA DRM 0821-24206022 Shri A K SINHA ADRM 0821-2420911

VIGILANCE ORGANIZATIONS.No. Name Designation Office Telephone Number

1 Shri RAJIV SAXENA SDGM 0836-22899242 Shri BALA MURUGA DAS DY.CVO/T 0836-22898583 Shri K K GOSWAMI DY.CVO/E 0836-2289857

NON-RECEIPT CELL TELEPHONE NUMBERSS.No. Details of NR Cell located at Telephone Nos.

1 Head Quarters/Bengaluru 080-22877229 / 221553962 Hubballi 0836-22667023 Bengaluru 080-228762884 Mysuru 0821-2422401

RAILWAY CLAIMS TRIBUNALRailway Claims Tribunal /Bengaluru is situated at 1st floor, Bengaluru Cantonment Railway Station, Bengaluru-560046.

Telephone No (080-22260374/22261395).

2. List of PRS Centres over SWR:-

HUBBALLI Division BENGALURU DivisionS.No Station Stn.Code S.No Station Stn.Code

1 Hubballi UBL 1 KSR Bengaluru City SBC2 Ballari Jn. BAY 2 Bengaluru Cantt. BNC3 Belagavi BGM 3 Yeshwantpur YPR4 Vasco-Da-Gama VSG 4 Hosur HSRA5 Hosapete HPT 5 Bangarpet BWT6 Gadag GDG 6 Yelahanka YNK7 Dharwad DWR 7 Mandya MYA8 Vijayapura BJP 8 Tumakuru TK9 Ghattaprabha GPB 9 Puttaparthy Bus Stand (NRH) PTBY

10 Tornagallu TNGL 10 Krishnagiri (NRH) PKGI11 Vijayapura Town (SAT) PBPC 11 Indiranagar (SAT) SBCI

11 Koramangala (SAT) SBCKMYSURU Division 12 Banasankari (SAT) SBCB

S.No Station Stn.Code 13 Vijayanagar (SAT) SBCV1 Mysuru MYS 15 M.G.Road (SAT) ASTN2 Davanagere DVG 13 K.R.Market (SAT) PKMB3 Shivamogga Town SMET 14 Jayanagar (SAT) SBCJ4 Hassan HAS 15 Electronic City (SAT) PECB5 Bhadravati BDVT 16 Karnataka Legislative House (SAT) VSRO6 Haveri HVR 17 High Court, Bengaluru (SAT) SBCH7 Kadur DRU 18 City Civil Court, Bengaluru (SAT) PCCB8 Arsikere ASK 19 Kengeri KGI9 Chikkamagaluru (NRH) PRSC 20 Kuppam KPN

10 Kuvempunagar (SAT) PKSM 21 Hindupur HUP22 Shri Sathya Sai Prashanthi Nilayam SSPN23 Dharmapuri DPJ24 Whitefield WFD25 Malleswaram MWM

List of Computerized Reservation Offices at POST OFFICES (IPPRS):-

HUBBALLI Division BENGALURU Division Sl. No. Post Offices Postal Code State Sl. No. Post Offices Postal Code State

1 Navanagar P500 Karnataka 1 Udayapura P501 Karnataka2 Yellapur P511 Karnataka 2 Gorantala P535 A.P3 Dandeli P512 Karnataka 3 Nelamangala P505 Karnataka4 Gangavathi P514 Karnataka 4 K.R.PET P506 Karnataka5 Sirsi Town HPO P517 Karnataka 5 Srinivasapura P507 Karnataka6 Haliyal P518 Karnataka 6 Chintamani P540 Karnataka7 Ballari Cantt. P521 Karnataka 7 Peenya P541 Karnataka8 Hosapete P522 Karnataka9 Saundatti P513 Karnataka MYSURU Division

10 Athani P530 Karnataka Sl. No. Post Offices Postal Code State11 Nipani P531 Karnataka 1 S.G.S Ashram P502 Karnataka12 Sandur P532 Karnataka 2 Siddarthnagar P503 Karnataka13 Jamkhandi P520 Karnataka 3 Kollur P524 Karnataka14 Raia P534 Goa 4 Kote P525 Karnataka15 Mapusa P536 Goa 5 Kushalnagar P528 Karnataka16 Vijayapura HPO P537 Karnataka 6 Thirthahalli P529 Karnataka17 Mundgod P539 Karnataka 7 Kollegal P533 Karnataka18 Donimalai P538 Karnataka 8 N.R.Mohalla P542 Karnataka19 Concolium P543 Goa 9 Laxmipuram P547 Karnataka20 Siriguppa P546 Karnataka 10 Virajpet P544 Karnataka21 Gokak Town P508 Karnataka 11 Madhugiri P545 Karnataka

List of Computerized Reservation Offices at DEFENCE locations:-HUBBALLI Division BENGALURU Division

S.No. Location Defence Code State S.No. Location Defence Code State1 Bambolim (Goa) VSGD Goa 1 MEG Centre, Bengaluru SBCD Karnataka

2 ASC Centre, Bengaluru PACB Karnataka3 Jalahalli, Bengaluru ASJB Karnataka

List of UTS-CUM-PRS locations:-HUBBALLI Division MYSURU Division

S.No. Station Station Code State S.No. Station Station Code State1 Almatti LMT Karnataka 1 Birur RRB Karnataka2 Alnavar LWR Karnataka 2 Byadgi BYD Karnataka3 Bagalkot BGK Karnataka 3 Challakere CHKE Karnataka4 Castle Rock CLR Karnataka 4 Chamarajanagar CMNR Karnataka5 Chikkodi Road CKR Karnataka 5 Chikjajur JRU Karnataka6 Chinchli CNC Karnataka 6 Chitradurga CTA Karnataka7 Gokak Road GKK Karnataka 7 Harihar HRR Karnataka8 Indi Road IDR Karnataka 8 Holenarsipur HLN Karnataka9 Khanapur KNP Karnataka 9 Krishnarajanagara KRNR Karnataka

10 Koppal KBL Karnataka 10 Kundgol KNO Karnataka11 Kudachi KUD Karnataka 11 Madikere (NRH) MDKR Karnataka12 Kulem QLM Goa 12 Nanjangud Twon NTW Karnataka13 Lachyan LHN Karnataka 13 Ranebennur RNR Karnataka14 Londa LD Karnataka 14 Saunshi SNH Karnataka15 Munirabad MRB Karnataka 15 Tarikere TKE Karnataka16 Pachchapur PCH Karnataka 16 Tiptur TTR Karnataka17 Rayabag RBG Karnataka 17 Yalvigi YLG Karnataka18 Rayadurg RDG A.P 18 Gudgeri GDI Karnataka19 Sanvordem SVM Goa 19 Subramanya Road SBHR Karnataka20 Tadwal TVL Maharastra 20 Kabakaputtur KBPR Karnataka21 Ugardhurd UGR Karnataka 21 Sagarajambagaru SRF Karnataka22 Badami BDM Karnataka 22 Talguppa TLGP Karnataka23 Hole-Alur HLAR Karnataka 23 Bantwal BNTL Karnataka

24 Sakleshpur SKLR KarnatakaBENGALURU Division 25 Mayakonda MYK Karnataka

S.No. Station Station Code State1 Anekal Road AKE Karnataka2 Bengaluru East BNCE Karnataka3 Champion CHU Karnataka4 Channapatna CPT Karnataka5 Chikballapur CBP Karnataka6 Devanhalli DHL Karnataka7 Dodballapur DBU Karnataka8 Gauribidanur GBD Karnataka9 Kolar KQZ Karnataka

10 Krishnarajapuram KJM Karnataka11 Maddur MAD Karnataka12 Malur MLO Karnataka13 Oorgaum OGM Karnataka14 Pandavapura PANP Karnataka15 Patchur PU Karnataka16 Penukonda PKD Karnataka17 Ramanagaram RMGM Karnataka18 Shrirangapattana S Karnataka19 Kyatsandra KIAT Karnataka20 Banaswadi BAND Karnataka21 Nayandahalli NYH Karnataka22 Baiyyappanahalli BYPL Karnataka23 Palakkodu PCV Tamil Nadu24 Chikbanavara BAW Karnataka25 Karmelaram CRLM Karnataka

List of UTS locations:-

HUBBALLI Division BENGALURU Division

S.No. Station Station Code State S.No. Station Station Code State1 Amargol AGL Karnataka 1 Bengaluru Cantt. BNC Karnataka2 Annigeri NGR Karnataka 2 KSR Bengaluru City SBC Karnataka3 Bannikoppa BNA Karnataka 3 Bangarpet BWT Karnataka4 Basavanbagewadi Rd BSRX Karnataka 4 Basampalle BSPL A.P5 Belagavi BGM Karnataka 5 Bidadi BID Karnataka6 Ballari BAY Karnataka 6 Bisanattam BSM Karnataka7 Bhanapur BNP Karnataka 7 Byadarahalli BDRL Karnataka8 Vijayapura BJP Karnataka 8 Byatrayanahalli BFW Karnataka9 Cansaulim CSM Goa 9 Chakarlapalli CPL A.P

10 Chandergoa CNR Goa 10 Channasandra CSDR Karnataka11 Daroji DAJ Karnataka 11 Coromandel COL Karnataka12 Desur DUR Karnataka 12 Devangonthi DKN Karnataka13 Devarayi DEV Karnataka 13 Devarapalle DPE A.P14 Dharwar DWR Karnataka 14 Dodbele DBL Karnataka15 Gadag GDG Karnataka 15 Golhalli GHL Karnataka16 Gadiganuru GNR Karnataka 16 Gudupalli GDP A.P17 Ghataprabha GPB Karnataka 17 Hanakere HNK Karnataka18 Ginigera GIN Karnataka 18 Hebbal HEB Karnataka19 Guledagudd Road GED Karnataka 19 Heelalige HLE Karnataka20 Gunji GNJ Karnataka 20 Hejjala HJL Karnataka21 Harlapur RLP Karnataka 21 Hirehalli HHL Karnataka22 Hebsur HBS Karnataka 22 Hosur HSRA Tamil Nadu23 Hombal (V-SAT) HBL Karnataka 23 Kamasamudram KSM Karnataka24 Hosapete HPT Karnataka 24 Karuvalli KVLR Tamil Nadu25 Hubballi UBL Karnataka 25 Kelamangalam KMLM Tamil Nadu26 Hulkoti LKT Karnataka 26 Makalidurga MKL Karnataka27 Jadaramkunti JRKT Karnataka 27 Makkajipalli MKJ A.P28 Kalem KM Goa 28 Mandya MYA Karnataka29 Kambarganvi KBI Karnataka 29 Marandahalli MZU Tamil Nadu30 Kanginhal KGX Karnataka 30 Marikuppam MKM Karnataka31 Kudatini KDN Karnataka 31 Mulanur MAR A.P32 Kusagal KUG Karnataka 32 Naganahalli NHY Karnataka33 Kyarkop KRKP Karnataka 33 Nagasamudram NGM A.P34 Mallapur (V-SAT) MLP Karnataka 34 Narayanapura NRYP A.P35 Minchnal MNL Karnataka 35 Nidavanda NDV Karnataka36 Mugad MGD Karnataka 36 Oddarahalli ORH Karnataka37 Mulvad (V-SAT) MVD Karnataka 37 Periyanagathunai PRNT Karnataka38 Nagargalli NAG Karnataka 38 Rajankunte RNN Karnataka39 Navalur NVU Karnataka 39 Rayakottai RYC Tamil Nadu40 Obalapuram OBM A.P 40 Settihalli SET Karnataka41 Sambre SXB Karnataka 41 Sivadi SZV Tamil Nadu42 Sankval SKVL Goa 42 Somanayakkanpatti SKPT Tamil Nadu43 Shedbal SED Karnataka 43 Someshwar SMWA Karnataka44 Sisvinahalli SVHE Karnataka 44 Thondebhavi TDV Karnataka45 Somalapuram SLM A.P 45 Toppur TPP Tamil Nadu46 Sompur Road SOQ Karnataka 46 Tumakuru TK Karnataka47 Suldhal SUL Karnataka 47 Tyakal TCL Karnataka48 Sulebhavi SBH Karnataka 48 Viduraswatha VWA Karnataka49 Tavargatti TVG Karnataka 49 Yelahanka YNK Karnataka50 Tinaighat TGT Karnataka 50 Yeliyur Y Karnataka51 Tornagallu TNGL Karnataka 51 Yeswanthpur YPR Karnataka52 Unkal UNK Karnataka 52 Chintamani CMY Karnataka53 Vijaynagar VJR Maharastra 53 Sidlagatta IDT Karnataka54 Vasco-Da-Gama VSG Goa 54 Srinivasapura SVS Karnataka55 Nimbal (V-SAT) NBL Karnataka 55 Nelamangala NMGA Karnataka

Contd...,

Contd..HUBBALLI Division BENGALURU Division

S.No. Station Station Code State S.No. Station Station Code State56 Lakhmapur (V-SAT) LKY Karnataka 56 Solur SOLR Karnataka57 Mugalolli (V-SAT) MGL Karnataka 57 Thippasandra TASA Karnataka

58 Wandal (V-SAT) WDL Karnataka 58 Kunigal KIGL Karnataka59 Balaganur BLR Karnataka 59 Yediyuru YY Karnataka

60 B.G. Nagar BGNR KarnatakaMYSURU Division 61 Hirisave HISE Karnataka

S.No. Station Station Code State 62 Shravanabelagola SBGA Karnataka1 Adihalli ADHL Karnataka 63 Channarayapatna CNPA Karnataka2 Ajjampur AJP Karnataka 64 D. Samudravalli DSVS Karnataka3 Akkihebbalu AKK Karnataka 65 Shantigrama SIGA Karnataka4 Ammasandra AMSA Karnataka 66 Kengeri KGI Karnataka5 Amritapura AMC Karnataka 67 Kuppam KPN A.P6 Anandapuram ANF Karnataka 68 Hindupur HUP A.P7 Arsikere ASK Karnataka 69 Satya Sai Prashanthi Nilayam SSPN A.P8 Ashokapuram AP Karnataka 70 Dharmapuri DPJ Tamil Nadu9 Bageshpura BGPA Karnataka 71 Whitefield WFD Karnataka

10 Banasandra BSN Karnataka 72 Malleswaram MWM Karnataka11 Banavar BVR Karnataka12 Belagula BLGA Karnataka Contd.. MYSURU Division13 Bhadravati BDVT Karnataka S.No. Station Station Code State14 Bommagondanakere BOMN Karnataka 41 Nittur NTR Karnataka15 Chalgeri CLI Karnataka 42 Ramagiri RGI Karnataka16 Chamarajapuram CMJ Karnataka 43 Sagarakatte STE Karnataka17 Davangere DVG Karnataka 44 Sampige Road SPGR Karnataka18 Devanur VNR Karnataka 45 Sasalu SLU Karnataka19 Devargudda DAD Karnataka 46 Savanur SVNR Karnataka20 Gubbi GBB Karnataka 47 Shivamogga Town SMET Karnataka21 Habanghatta HHT Karnataka 48 Shivani SHV Karnataka22 Hassan HAS Karnataka 49 Sivapur SPV Karnataka23 Haveri HVR Karnataka 50 Taluku THKU Karnataka24 Holalkere HLK Karnataka 51 Tolahunse THN Karnataka25 Honnavalli Road HVL Karnataka 52 Yedamangala YDM Karnataka26 Hosa-Agrahara HAH Karnataka 53 Ballekere BLKR Karnataka27 Hosdurga Road HSD Karnataka 54 Balenahalli BAHI Karnataka28 Kadakola KDO Karnataka 55 Kumsi KMSI Karnataka29 Kadur DRU Karnataka 56 Sakharayapatna SHYP Karnataka30 Karajgi KJG Karnataka 57 Chikkamagaluru CMGR Karnataka31 Kardi RDI Karnataka32 Kodaganur KAG Karnataka33 Mallasandra MLSA Karnataka34 Mandagere MGF Karnataka35 Masarahalli MSS Karnataka36 Mavinkere MVC Karnataka37 Molkalmuru MOMU Karnataka38 Mysuru MYS Karnataka39 Nagavangala NVF Karnataka40 Narimogaru NRJ Karnataka

3. Rules regarding penalties imposed for various irregularities:-

S.No. Nature of Irregularities Penalty

1 Travelling without proper pass or ticket

The station which the train originally started, or from the last ticket checking point whichever is nearer with equal amount of excess charge subject to a minimum of Rs.250/- upto the point of detection and single journey fare for onward journey.

2 Adult travelling with Half ticketDifference in fares between the cost of a full ticket and half ticket with equal amount of excess charge subject to the minimum of Rs.250/-.

3 Child travelling without ticketHalf the adult fare subject to the minimum fare applicable with equal amount of excess charges subject to a minimum of Rs.250/- as per parent ticket.

4 Travelling in a higher class or travelling beyond booked destination

The difference in fare will be collected from the point of detection or the passenger as per ticket held, if accommodated in higher class. If there is no accommodation, the passenger will be detained from the higher class and directed to go to the class for which he originally holds the ticket.

5 Passengers travelling on "e-ticket” without original identity card

Will be treated as travelling without ticket and charged as per rules.

6 Senior Citizens travelling without age proof

Will be charged the difference between full fare and the concessional fare. Senior citizens age eligibility male-60 years completed and above, Female-58 years completed and above.

6A Misuse of Senior Citizens concession Will be charged penalty in addition to difference in fare.

6B Misuse of Senior Citizen Quota Will be charged penalty, treated as travelling without ticket and charged as per rules.

7 Concessional ticket holder travelling without original certificate.

Person travelling senior citizen concession whose age is below 60 years for men and below 58 years for women will be treated as without ticket and charged as per rules. The original ticket will be forfeited. Whenever instructed the concessional ticket holders should carry the respective certificates in original and produce it on demand. Otherwise they will be treated as without ticket and charged as per rules. The concession ticket held by the passenger will be forfeited.

8

Male persons found travelling in ladies compartments/Persons travelling in coaches earmarked for physically challenged persons and their escorts.

Will be vacated from the coaches and if he resists, he will be forcibly removed from the coach, ticket forfeited and shall be punishable with a fine which may be extended upto Rs.500/-.

9 Smoking in Railway compartments/premises Shall be punishable with a fine of Rs.250/-.

10 Roof top and footboard travel Shall be punishable with imprisonment for a term upto 3 months or with fine upto Rs.500/- or with both.

11 Trespass: (i) Crossing of Railway track (ii) Entering into platform without proper authority.

Shall be punishable with imprisonment for a term upto 6 months or with fine upto Rs.1000/- or with both.

12 Travelling in drunken condition/consuming alcohol in train

May be removed from the Railway premises. In addition to forfeiture of his ticket or pass and punishable with imprisonment upto 6 months and fine upto Rs.500/-.

13 Alarm chain pulling without any valid reason Shall be punishable with imprisonment for a term upto one year or fine upto Rs.1000/- or with both.

14 Travelling in Brake van/Luggage van

It is strictly prohibited. If found travelling will be treated as travelling without ticket in First class, fare + penalty is collected as per rules and will be removed from the carriage.

15 Detected travelling without super fast surcharge ticket in superfast train.

Will be charged with super fast surcharge and penalty of Rs.250/-.

16 Waitlisted passengers travelling in reserved coaches.

Will be detrained from the reserved compartment and directed to unreserved coaches.

17 Waitlisted listed "I" / "E" ticket holders travelling in reserved coaches.

Will be treated as without ticket and charged as per rules, since refund on all such tickets automatically arranged by IRCTC.

18 Travel on Transfer of Tickets Forfeiture of ticket and will be treated as without ticket and charged as per rules.

19 Season ticket holders including First Class Season ticket holders travelling in Reserved

Season ticket holders including First Class Season ticket holders are not permitted to travel in Reserved coaches

coaches of any classof any class. If found travelling, the passengers will be treated as travelling without ticket and charged as per rules.

20 Reserved PRS ticket holders travelling without ID

Will be treated as travelling without ticket and charged as per rules.

21Throwing or depositing litter in Railway premises or the carriage (coaches/wagons), occupied or unoccupied.

Rs.200/- as penalty will be imposed for each offence.

22

Cooking, bathing, spitting, urinating, defecating, feeding animals or birds, repairing or washing vehicles, washing utensils or clothes or any other objects or using the Railway premises for storage/dumping facilities, except where facilities or conveniences are specifically provided for any of the above purposes.

Rs. 300/- as penalty will be imposed for each offence separately per person and per instance.

23

(a) Pasting or putting up any poster, writing/drawing/scribbling on walls of Railway stations and in any Railway compartment/carriage without any lawful authority.

(b) Defacing of Railway property in any other manner.

Rs. 500/- as penalty will be imposed for each offence separately for each poster/writing.

4. Rail Travel Concessions:-The Railways provided for a large number of travel concessions to various categories of travelers like students, sports persons, scouts and guides, farmers and industrial workers, nurses, teachers, senior citizens, physically handicapped, mentally retarded persons etc.

For easy reference, we have drawn up a Rail Travel Concession table, which gives you details of travellers eligible for concession, the amount of concession and the specific condition, if any, for availing the concession.

5. Refund Rules:-For the convenience of the passengers, Indian Railways have drawn up liberalized customer-friendly Refund Rules. To get the maximum benefit and to save on cancellation charges, Passengers are requested to cancel their tickets within the prescribed time limits, wherever possible. This will also help other RAC/Wait List passengers in getting confirmed accommodation. The Refund Rules are spelt out in detail in the following table:-

Nature of the Ticket Time limit for cancellation of the Ticket Cancellation Charge per passenger

Unused Untravelled Tickets

i) The ticket is presented for cancellation within three hours of issue of ticket.

ii) In case of ticket issued in advance, the ticket is presented upto 24:00 hrs of the day preceeding the day of journey.

Rs. 30/-

Unused Reserved TicketsPresented for cancellation for more than 48 hours in advance of the scheduled departure of the train.

Rs.240/-Rs. 200/-Rs. 180/-Rs. 120/-Rs. 60/-

AC First Class/Executive ClassAC-2 Tier/First ClassAC-3 Tier/AC Chair CarSleeper ClassSecond Class sitting

Unused Reserved TicketsPresented for cancellation between 48 hours and upto 12 Hrs. before the scheduled departure of the trains.

25% of the fare paid will be deducted as cancellation charge (subject to minimum cancellation charges specified above)

Unused Reserved Tickets

Presented for cancellation within 12 Hrs. before the scheduled departure of the trains and upto 4 Hrs. before the scheduled departure of the train irrespective of the distance.

50% of the fare paid will be deducted as cancellation charge (subject to minimum cancellation charges specified above)

Unused Wait Listed / RAC Tickets

Presented for cancellation upto 30 Min. before the scheduled departure of the trains irrespective of the distance.

Rs. 60/- per passenger will be deducted as cancellation charge.

Unused Multiple journey Tickets (including Circular Journey tickets) not confirmed for a part of the journey.

Time limit as applicable for reserved tickets and RAC/WL Tickets as mentioned above according to the Reservation Status of the First lap of journey.a. If first lap of journey is confirmed.b. If first lap of journey is RAC/WL

a. Cancellation charges will be levied depending on time of cancellation as applicable to Reserved Tickets for the entire journey.

b. Rs.60/- will be levied for the entire journey.

Partially used reserved tickets for trains other than Rajdhani/Shatabdi/Jan Shatabdi trains

No refund at the Station. Only TDR to be issued at journey terminating station.

Refund will be granted after deducting fare for the travelled portion.

Partially used reserved tickets for Rajdhani/Shatabdi/Jan Shatabdi trains.

--- No Refund, since break of journey is not allowed on these trains.

Refund of Tickets Arising out of other Circumstances:-

Reason for Claiming Refund Procedure for refund Time limit for claiming refund Amount payable to you

Failure of AC

Produce a printed certificate from the travelling ticket examiner, along with your journey ticket

Within 20 hours of the train’s arrival at the destination station

AC First Class/ Executive Class –Difference between AC First class and First Class fare (Mail/ Express) for the distance AC was not working.AC 2-Tier / 3-Tier Sleeper –Difference between these classes and Sleeper Class fare (Mail/Express) for the distance AC was not working.AC Chair Car – Difference between this and Second Class fare (Mail/Express) for the distance AC was not working.

Travelling in Lower class for want of accommodation

Produce a printed certificate from travelling ticket examiner, along with your journey ticket

Within 2 days of the date of issue of certificate (excluding the date of issue)

Difference of fare between fare paid and the fare for the class travelled.

Late running of trains by more than 3 hours at the journey commencing station for reserved tickets

Surrender your ticket at journey commencing station.

Upto the actual departure of the train

Full fare without any deduction.

Inability of railways to provide accommodation to reserved passengers

Surrender your ticket at journey commencing station

Within 3 hours of the actual departure of the train

Full fare without any deduction.

Change in train timings to earlier hours other than as specified in the timetable

Surrender your ticket at journey commencing station.

After the actual departure of the train and within 3 hours of the old departure time. Available for 7 days only from the date of change of train timings including the day of change.

Full fare less clerkage charge of `30/- per passenger

Missing the connection of onward journey due to late running of train

Surrender your ticket at junction station

Within 3 hours of the actual arrival of the train which has been delayed.

Full fare for the untravelled portion after retaining the fare for the travelled portion.

Dislocation of train services enrouteInability of Railways to make alternate arrangements.b. Passenger not willing to make use of alternate arrangements madec. Due to Bandh, Rail Roko etc.

Surrender your ticket

Within 3 days of the scheduled departure of the train. Refund will be granted at the station where journey is terminated

a. Full fare paid for the entire booked journey.b. Full fare for the untravelled portion after retaining the fare for the travelled portion.c. Full fare for the untravelled portion after retaining the fare for the travelled portion.

Cancellation of train due to accidents, breaches or floods Surrender your ticket

Within 3 days of the scheduled departure of the train

Full fare paid for the entire booked journey.

Death / injury to a passenger in a Railway accident.

Submission of ticket bypassenger’s relatives

Within 3 days of the scheduled departure of the train

Full fare paid for the entire booked journey.

Note:- The passenger may get the ticket cancelled from any Passenger Reservation System (PRS) counters or the designated

current counters. No refund shall be granted on the reserved ticket if it is surrendered for cancellation after 4 Hrs. of the scheduled

departure of the train. No refund of fare shall be granted on RAC ticket or Waitlisted ticket after 3 Hrs. of the actual departure of the train. For the purpose of refund, the fare includes Reservation fee, Superfast supplementary charges etc., For night trains departing between 21:00 Hrs. and 06:00 Hrs. (actual departure) refund shall be granted at the station,

either within the specified time limit or within 2 hrs on the opening of Reservation Office in case of no current reservation counters are available at the station originating journey. Night refund counter for computerised tickets are available at select stations.

No refund shall be granted on cancellation of Confirmed Tatkal Tickets except in exceptional cases like disruption of Railway services etc.,

No duplicate Tatkal tickets will be issued. Duplicate Tatkal tickets may be issued in exceptional circumstances on payment of full fare including Tatkal charges.

In case of cancellation of partially confirmed Tatkal Tickets, refund will be given less clerkage if the entire ticket is cancelled upto 30 min. before the schedule departure of the train. Waitlisted passengers are also eligible for refund within the specified time limit.

Cancellation of PRS counter ticket through IRCTC website/139Confirmed PRS counter ticket for trains normally run departing between 17.01 hours and 06.00 hours (actual departure) is refundable through the above system. Refund amount can be collected across the counter during the first two hours of opening of the PRS counter on the next day on producing the original ticket along with OTP received through SMS. Mobile number is to be given while booking the reservation ticket.

6. Booking of Luggage:-

Guidelines for booking of Luggage:-a. You are requested to approach the luggage office atleast 30 minutes in advance before the schedule departure of

the train by which you want to carry your luggage.b. You can book your luggage by producing your reserved or unreserved ticket.c. Passengers are permitted advance booking of luggage only 24 hours in advance excluding the date of scheduled

departure of the train.d. You will be issued with a railway receipt. An endorsement will be made in your journey ticket with the relevant

details.e. Orthopedically handicapped passengers can carry their tricycle free of charge. They can carry modified scooter and

motorized triwheeler moped in brake van at free of charge on production of certificate from government doctor.f. Merchandised items will not be allowed for booking and carriage in the compartment as personal luggage.g. You are not permitted to carry offensive, explosive, dangerous, inflammable articles, gas cylinders, acids, oil, grease,

paint, Table top computers and goods of general merchandise can be carried provided you book them in advance and get them loaded in the luggage van.

h. You will be penalized if you carry un-booked or partially booked luggage beyond free allowance in your compartment.

i. You are requested to approach only authorized railway staff for booking your luggage. If there is any difficulty, please contact luggage supervisor or station master.

j. One portable Television set, laptop, Personal computer and children’s tricycle are permitted to be carried in person within free allowance. Passengers are permitted to carry walking sticks and food items required for use during journey.

No free allowances as applicable to booking of luggage will be granted on booking and carriage of desk top/table top computer. The monitor and CPU may be carried separately, and the keyboard and UPS should be carried inside the suitcase of a passenger. A portable TV set will not be permitted to be carried along with a PC. PC, Portable TV sets outside measurement should not exceed any one of the following dimension.

Class Length Breadth HeightAll classes (except 3AC) 100 cms 60 cms 25 cms

3AC 55 cms 45cms 22.5 cms

No claim for loss/damage will be preferred.Trunks, suitcases and boxes having outside measurements of 100 cms x 60 cms x 25 cms (Length x Breadth x Height) can be carried in the passenger compartments as personal luggage. The following maximum limit, free allowance, marginal allowances will be admissible for Carriage of luggage in the compartment:

Class Free Allowance Marginal Allowance Maximum LimitAC IST 70 Kgs 15 Kg 150 Kgs

First Class/Ac-2 tier 50 Kgs 10 Kg 100 KgsAC 3 tier/AC Chair car 40 Kgs 10 Kg 40 Kgs

Sleeper Class 40 Kgs 10 Kg 80 KgsSecond Class 35 Kgs 10 Kg 70 Kgs

Note: 1. The maximum limit includes free allowance. 2. Luggage beyond the above quantity can be booked in advance and carried in the Brake-van.

Children aged five years and above and below 12 years will be allowed half the allowances mentioned in the table, subject to the maximum of 50 kgs.

If any passenger wants to carry luggage in owners charge in the passenger’s compartment beyond the free allowance and upto the maximum limit as per class mentioned in the table, will be charged at 1.5 times the luggage rate (scale ‘L’).

Your luggage may be reweighed at your destination /enroute station to verify the correctness of luggage charges paid by you. The marginal allowance will be taken into account while calculating charges for the excess luggage carried by you and upto the maximum limit as per class mentioned in the above table.

Penalty for luggage exceeding Free Allowance:-

If your luggage marginally exceeds the free allowance, you will be charged at normal rates. Above marginal allowance penalty will be charged, if detected. Make sure to book your baggage in the Luggage office, pay the prescribed charges and get your tickets endorsed by cross-referencing the luggage ticket details, before commencing your journey.

Please note that Free Allowance is not admissible for articles such as scooters, cycles etc.,

Penalties for irregular carriage of luggage by passengers:-

If you are found travelling with un-booked or partially booked luggage in excess of the free allowance, you are liable to be charged a penalty, either at stations enroute or at the destination station. The penalty would be as follows:-Excess Carried PenaltyExcess Luggage beyond Free allowance and upto Marginal allowance Will be charged at 1.5 times the Luggage charge rate

Excess Luggage beyond Free allowance and Marginal allowance upto Maximum limit

Excess luggage above free allowance will be charged at 6 times the luggage scale rate.

Excess Luggage beyond Maximum limit

Six times luggage rates (scale-L) for weight exceeding the Free allowance will be collected (subject to a minimum of Rs.50/-) after deducting charges if any paid at originating station.

Luggage gets stolen en-route:-

In case of theft of luggage, robbery/dacoity in running trains, you can approach train conductors/coach attendants/guards or GRP escort. They will give you the FIR form, which may be duly filled in and handed over to them. The complaint will then be forwarded to the Police station for necessary action. You need not break your journey to lodge a complaint with the police. You can also approach the RPF Assistance Posts at major railway stations, if any assistance in lodging the complaint.

Compensation on booked luggage –lost or damaged:-

Where value of the luggage booked has not been declared before hand by the consignor and the prescribed percentage charges not paid, the monitory liability of the Railways has been limited to Rs. 100/- per kg. However, where the consignor has declared the value of the consignment and has also paid percentage charges, he will be entitled to get the claimed amount which will not exceed the value of the luggage so declared at the time of booking. The procedure of payment of percentage charge can be enquired from the luggage booking office.

Carrying of Pet Dogs:-Pet Dogs can be carried along with the passengers in Ac First Class or First Class provided, a two berth compartment or four berth compartment is exclusively allotted for these passengers and by paying the rate for 60 kgs. at scale ‘L’ rate + 25%.

Passengers travelling in other classes are not permitted to carry the dog along with them. The dog can however be booked in the luggage office and carried in the dog-box in the luggage /brake van paying the rate for 30 kgs. at scale ‘L’ + 25%.

The minimum rate is Rs. 30/-per dog. Passengers carrying un-booked dog will be charged six times at Scale ‘L’ rate + 25%.

7. Compensation Claims:-

Compensation for Train Accidents/Untoward Incidents:-

Indian Railways are liable to pay compensation to rail passengers against death or injury in train ‘accidents’ as defined under section 124-A of the Railways Act, 1989. Similarly, Railways are also liable to pay compensation against death or injury of rail passengers and platform ticket holders on account of ‘untoward incidents’ as defined under section 124-A of the Act. Untoward incidents include death or injury on account of commission of a terrorist act, violent attacks, robbery, dacoity,

rioting, shootout, arson by any person in or any train carrying passengers or in the waiting hall, cloak room, reservation or booking office or on any platform or in any other place within the premises of Railway station or accidental falling of any passenger from a train carrying passengers.

Compensation for death or permanent disability is Rs. 4 Lakhs. In case of injuries the minimum amount is Rs.32,000/- and maximum is Rs.3.60 Lakhs according to the gravity of injury sustained. Ex-gratia amount for injury varies depending on the gravity of the injury.

Ex-gratia to the dependents of the deceased is Rs.15,000/-. Ex-gratia to those grievously injured is Rs.5,000/- and ex-gratia to those with simple injuries is Rs.500/-.

How to apply?The dependents of the dead or injured passenger or his authorized agents have to approach the nearest Railway Claims Tribunal (RCT) which decides the claim amount payable. RCTs are located at Chennai, Ernakulam, Secunderabad and Bengaluru, serving Southern, South Central, South Western Railway and Konkan Railway.

Free Legal aid to the claimants:RCT does not charge any legal fee for filing a claim. The claimant may either appear in person or take the assistance of a legal practitioner of his choice to present his case before the Claims Tribunal. The poor and needy, who cannot afford the services of a lawyer, can approach the Legal Services Authority at any level-National, State, District and Taluk.

Claims for Goods and Parcels: Non-receipt of goods and parcels can be reported to the Not Received Cells (N.R.Cells) at the Headquarters office or at the Divisional offices at the following telephone numbers. Claims have to be preferred within six months for the date of entrustment / booking of parcels / goods. For other information on claims, please visit our website: www.claims.indianrail.gov.in.

For the kind attention of passengersRules regarding penalties for various irregularities on compensation and claims.

Section 148 of Indian Railway Act 1989For making a false statement in an application under section 125 of Railway Act 1989

Imprisonment for a term which may extend to three years or fine or both.

Section 149 of Indian Railway Act 1989

For making a false claim for compensation Imprisonment for a term which may extend to three years or fine or both.

Section 163 of Indian Railway Act 1989

Giving false account of goods under section 66 Punishable with fine which may extent to Rs.500/- for every quintal or part thereof of such goods.

Section 147 of Indian Railway Act 1989

TrespassShall be punishable with imprisonment for a term which may extend to six months or with fine which may extend to Rs.1000/- or with both.

Section 156 of Indian Railway Act 1989

Travelling on roof, step or engine of a train

Shall be punishable with imprisonment for a term which may extend to three months or with fine which may extend to Rs.500/- or with both and may be removed for the railway by any railway servant.

8. Fares for Rajdhani, Shatabdi, Janshatabdi, Garibrath & Duronto Express trains:-

ALL INCLUSIVE FARE FOR TRAIN NO. 22691 SBC-NZM RAJDHANI EXPRESS.

PAIR OF STATIONS 1AC 2AC 3ACKSR BENGALURU CITY SATHYA SAI PRASHANTHI NILAYAM 1560 980 750KSR BENGALURU CITY DHARMAVARAM 1560 980 750KSR BENGALURU CITY ANANTAPUR 1560 980 750KSR BENGALURU CITY RAICHUR 2090 1280 960KSR BENGALURU CITY SERAM 2600 1590 1175KSR BENGALURU CITY SECUNDERABAD 3050 1845 1355KSR BENGALURU CITY KAZIPET 3495 2115 1565KSR BENGALURU CITY NAGPUR 4660 2825 2075KSR BENGALURU CITY BHOPAL 5620 3435 2540KSR BENGALURU CITY JHANSI 6225 3775 2745KSR BENGALURU CITY H NIZAMUDDIN 6780 4095 2955

SATHYA SAI PRASHANTHI NILAYAM DHARMAVARAM 1405 845 615SATHYA SAI PRASHANTHI NILAYAM ANANTAPUR 1405 845 615SATHYA SAI PRASHANTHI NILAYAM RAICHUR 1405 845 615SATHYA SAI PRASHANTHI NILAYAM SERAM 1875 1110 800SATHYA SAI PRASHANTHI NILAYAM SECUNDERABAD 2435 1445 1040SATHYA SAI PRASHANTHI NILAYAM KAZIPET 2910 1745 1265SATHYA SAI PRASHANTHI NILAYAM NAGPUR 4140 2480 1815SATHYA SAI PRASHANTHI NILAYAM BHOPAL 5155 3135 2295SATHYA SAI PRASHANTHI NILAYAM JHANSI 5775 3475 2500SATHYA SAI PRASHANTHI NILAYAM H NIZAMUDDIN 6415 3830 2760

DHARMAVARAM ANANTAPUR 1405 845 615DHARMAVARAM RAICHUR 1405 845 615DHARMAVARAM SERAM 1775 1055 760DHARMAVARAM SECUNDERABAD 2340 1400 1000DHARMAVARAM KAZIPET 2820 1695 1230DHARMAVARAM NAGPUR 4100 2465 1795DHARMAVARAM BHOPAL 5100 3110 2285DHARMAVARAM JHANSI 5660 3420 2490DHARMAVARAM H NIZAMUDDIN 6345 3810 2735

ANANTAPUR RAICHUR 1405 845 615ANANTAPUR SERAM 1670 995 725ANANTAPUR SECUNDERABAD 2160 1275 920ANANTAPUR KAZIPET 2740 1645 1200ANANTAPUR NAGPUR 4045 2430 1775ANANTAPUR BHOPAL 5010 3050 2245ANANTAPUR JHANSI 5615 3400 2465ANANTAPUR H NIZAMUDDIN 6330 3800 2725

RAICHUR SERAM 1405 845 615RAICHUR SECUNDERABAD 1420 855 625RAICHUR KAZIPET 2090 1260 930RAICHUR NAGPUR 3565 2165 1600RAICHUR BHOPAL 4650 2845 2110RAICHUR JHANSI 5210 3155 2325RAICHUR H NIZAMUDDIN 6070 3640 2610SERAM SECUNDERABAD 1420 855 625SERAM KAZIPET 1520 935 705SERAM NAGPUR 3215 1960 1455SERAM BHOPAL 4345 2665 2000SERAM JHANSI 4955 3025 2220SERAM H NIZAMUDDIN 5775 3475 2500

SECUNDERABAD KAZIPET 1505 925 695SECUNDERABAD NAGPUR 2755 1705 1280SECUNDERABAD BHOPAL 4000 2480 1865SECUNDERABAD JHANSI 4635 2835 2100

SECUNDERABAD H NIZAMUDDIN 5450 3290 2395KAZIPET NAGPUR 2195 1340 1005KAZIPET BHOPAL 3585 2210 1660KAZIPET JHANSI 4280 2605 1925KAZIPET H NIZAMUDDIN 5095 3065 2235NAGPUR BHOPAL 2040 1275 970NAGPUR JHANSI 3000 1840 1360NAGPUR H NIZAMUDDIN 4035 2425 1755BHOPAL JHANSI 1560 980 750BHOPAL H NIZAMUDDIN 3005 1820 1330JHANSI H NIZAMUDDIN 1905 1130 815

FARES FOR SHATABDI EXPRESS TRAIN OVER SWR:-

T.NO.12008 MYSURU - CHENNAI CENTRAL SHATABDI EXPRESSPAIR OF STATIONS EXECUTIVE CLASS (RS.) AC CHAIR CAR (RS.)

KSR BENGALURU CITY CHENNAI CENTRAL 1535 805MYSURU CHENNAI CENTRAL 1860 955MYSURU KSR BENGALURU CITY 775 370

T.NO.12007 CHENNAI CENTRAL - MYSURU SHATABDI EXPRESSPAIR OF STATIONS EXECUTIVE CLASS (RS.) AC CHAIR CAR (RS.)

CHENNAI CENTRAL KSR BENGALURU CITY 1445 710CHENNAI CENTRAL MYSURU 1835 930

KSR BENGALURU CITY MYSURU 840 440

T.NO.12028 BENGALURU-CHENNAI CENTRAL SHATABDI EXPRESSPAIR OF STATIONS EXECUTIVE CLASS (RS.) AC CHAIR CAR (RS.)

KSR BENGALURU CITY BENGALURU CANTT. 560 280KSR BENGALURU CITY KATPADI 1125 565KSR BENGALURU CITY CHENNAI CENTRAL 1445 710BENGALURU CANTT. KATPADI 1125 565BENGALURU CANTT. CHENNAI CENTRAL 1445 710

KATPADI CHENNAI CENTRAL 830 430

T.NO.12027 CHENNAI CENTRAL - BENGALURU SHATABDI EXPRESSPAIR OF STATIONS EXECUTIVE CLASS (RS.) AC CHAIR CAR (RS.)

CHENNAI CENTRAL KATPADI 810 400CHENNAI CENTRAL BENGALURU CANTT. 1515 800CHENNAI CENTRAL KSR BENGALURU CITY 1535 805

KATPADI KSR BENGALURU CITY 1215 660KATPADI BENGALURU CANTT. 1200 655

BENGALURU CANTT. KSR BENGALURU CITY 545 270

ALL INCLUSIVE FARE FOR TRAIN NO.12079 / 12080 BENGALURU – HUBBALLI – BENGALURU JANSHATABDI EXPRESS:-

Pair of stations AC CHAIR CAR (CC) (RS.) SECOND SITTING (2S) (RS.)

KSR BENGALURU CITY YESVANTPUR JN 270 70KSR BENGALURU CITY TUMAKURU 295 80KSR BENGALURU CITY ARSIKERE 375 110KSR BENGALURU CITY BIRUR 425 130KSR BENGALURU CITY CHIKJAJUR 490 150KSR BENGALURU CITY DAVANAGERE 540 160KSR BENGALURU CITY HARIHAR 555 165KSR BENGALURU CITY RANIBENNUR 585 170KSR BENGALURU CITY HAVERI 605 180KSR BENGALURU CITY HUBBALLI 680 200

YESVANTPUR JN TUMAKURU 295 75YESVANTPUR JN ARSIKERE 365 110YESVANTPUR JN BIRUR 425 125YESVANTPUR JN CHIKJAJUR 485 145YESVANTPUR JN DAVANAGERE 535 160YESVANTPUR JN HARIHAR 555 165YESVANTPUR JN RANIBENNUR 570 165YESVANTPUR JN HAVERI 600 175YESVANTPUR JN HUBBALLI 680 200

TUMAKURU ARSIKERE 295 90TUMAKURU BIRUR 345 105TUMAKURU CHIKJAJUR 425 125TUMAKURU DAVANAGERE 475 140TUMAKURU HARIHAR 485 145TUMAKURU RANIBENNUR 510 155TUMAKURU HAVERI 540 160TUMAKURU HUBBALLI 605 180

ARSIKERE BIRUR 270 70ARSIKERE CHIKJAJUR 315 95ARSIKERE DAVANAGERE 365 110ARSIKERE HARIHAR 380 115ARSIKERE RANIBENNUR 410 125ARSIKERE HAVERI 440 130ARSIKERE HUBBALLI 520 160

BIRUR CHIKJAJUR 295 80BIRUR DAVANAGERE 315 95BIRUR HARIHAR 325 105BIRUR RANIBENNUR 355 110BIRUR HAVERI 385 120BIRUR HUBBALLI 475 140

CHIKJAJUR DAVANAGERE 270 70CHIKJAJUR HARIHAR 295 75CHIKJAJUR RANIBENNUR 295 85CHIKJAJUR HAVERI 315 95CHIKJAJUR HUBBALLI 395 120

DAVANAGERE HARIHAR 270 70DAVANAGERE RANIBENNUR 270 70DAVANAGERE HAVERI 295 80DAVANAGERE HUBBALLI 345 105

HARIHAR RANIBENNUR 270 70HARIHAR HAVERI 295 75HARIHAR HUBBALLI 330 105

RANIBENNUR HAVERI 270 70RANIBENNUR HUBBALLI 315 95

HAVERI HUBBALLI 330 105

BASIC FARES FOR GARIB RATH EXPRESS TRAINS

Distance Slabs(Kms)

AC Chair Car (Rs.)

AC 3 Tier(Rs.)

Distance Slabs(Kms)

AC Chair Car(Rs.)

AC 3 Tier(Rs.)

1-100 118 150 1501-1550 790 923101-150 164 198 1551-1600 813 931151-200 201 239 1601-1650 818 938201-250 233 280 1651-1700 842 965251-300 260 309 1701-1750 865 991301-350 286 343 1751-1800 889 1017351-400 314 377 1801-1850 912 1044401-450 340 405 1851-1900 935 1070451-500 369 439 1901-1950 959 1097501-550 420 502 1951-2000 982 1122551-600 448 534 2001-2050 1005 1150601-650 474 557 2051-2100 1029 1175651-700 489 594 2101-2150 1052 1201701-750 513 606 2151-2200 1075 1227751-800 534 631 2201-2250 1099 1254801-850 555 658 2251-2300 1122 1280851-900 574 681 2301-2350 1146 1306901-950 592 705 2351-2400 1169 1333

951-1000 619 726 2401-2450 1192 13591001-1050 625 746 2451-2500 1215 13841051-1100 652 765 2501-2550 1238 14121101-1150 665 784 2551-2600 1261 14371151-1200 679 800 2601-2650 1286 14651201-1250 690 816 2651-2700 1309 14901251-1300 716 846 2701-2750 1333 15171301-1350 727 859 2751-2800 1356 15431351-1400 751 872 2801-2850 1379 15691401-1450 759 883 2851-2900 1403 15961451-1500 784 912 2901-2950 1409 1622

2951-3000 1414 1648Note:- 1. The above fares are exclusive of Reservation fee, Supplementary charge for Superfast trains, Service Tax etc.,2. Children under 5 years of age will be carried free of charge. Children 5 years of age and under 12 years of age will be

charged of the adult fare, which will be rounded off to the next higher multiple of Rs.5/- after the applicable miscellaneous charges have been added to the children basic fare in case of all classes of Rajdhani/Shatabdi/Janshatabdi Express trains, no separate berth/seat is provided for children. Full adult fare is charged for children to allot a separate berth.

3. Fares for select pairs of stations are provided.4. These fare or subject to change. Contact reservation centers to know the exact fares.5. These fares does not include Flexi fare.

Fares for Duronto Trains:-

The facility of Rail travel being provided to Hon’ble MPs/Ex. MPs and Hon’ble MLAs/Ex. MLAs will also be extended to Duronto Express trains. Children of 5 years and above but below 12 years will be charged half fare.

Bedroll will be provided in Sleeper class on demand. The requirement for Bedroll should be indicated by the passenger in the Reservation slip at the time of booking and Bedroll charges of Rs. 25/- per Bedroll will be collected.

ALL INCLUSIVE FARE FOR TRAIN NO.12213 YPR-DEE DURONTO EXPRESS

ALL INCLUSIVE FARE FOR TRAIN NO.12246 YPR-HWH DURONTO EXPRESS

From To 1AC 2AC 3AC From To 1AC 2AC 3AC SL

Yesvantpur Guntakal 1405 845 615 Yesvantpur Renigunta 1975 1215 935 390

Yesvantpur secunderabad 2940 1755 1280 Yesvantpur Vijayawada 3230 2000 1495 650

Yesvantpur Balharshah 4045 2430 1775 Yesvantpur Vijayanagaram 4205 2550 1870 780

Yesvantpur Habibganj 5415 3280 2395 Yesvantpur Bhubaneswar 5080 3080 2240 950

Yesvantpur Jhansi 6025 3625 2585 Yesvantpur Howrah 6105 3705 2665 1140

Yesvantpur Delhi Sarai Rohilla 6640 3970 2830 Renigunta Vijayawada 2010 1255 960 395

Guntakal secunderabad 2050 1235 915 Renigunta Vijayanagaram 3275 1995 1470 580

Guntakal Balharshah 3340 2035 1510 Renigunta Bhubaneswar 4290 2595 1900 765

Guntakal Habibganj 4855 2955 2180 Renigunta Howrah 5315 3220 2360 960

Guntakal Jhansi 5465 3300 2405 Vijayawada Vijayanagaram 1875 1110 800 300

Guntakal Delhi Sarai Rohilla 6265 3765 2725 Vijayawada Bhubaneswar 3185 1900 1375 525

secunderabad Balharshah 2030 1270 975 Vijayawada Howrah 4355 2605 1880 745

secunderabad Habibganj 3975 2460 1850 Vijayanagaram Bhubaneswar 1950 1180 875 345

secunderabad Jhansi 4635 2835 2100 Vijayanagaram Howrah 3470 2105 1555 625

secunderabad Delhi Sarai Rohilla 5515 3340 2435 Bhubaneswar Howrah 2165 1325 990 405

Balharshah Habibganj 2920 1840 1405Balharshah Jhansi 3730 2300 1710Balharshah Delhi Sarai Rohilla 4655 2820 2075Habibganj Jhansi 1560 980 750Habibganj Delhi Sarai Rohilla 3085 1865 1360

Jhansi Delhi Sarai Rohilla 1990 1180 850

9. Details of Retiring Rooms / Dormitories :-

S.No Station A/C Room Tariff (Rs) Non A/C Room Tariff (Rs) Dormitory Tariff (Rs) Rly Phone (065) P& T. Phone1 Arsikere ---- ---- 2 (2 Beds) 300 (24 Hrs) ---- ---- 66837 08174-232239

2 Bengaluru

5 (2 Beds Ultra Deluxe)1736 (24 Hrs) ---- ---- ---- ----

55450

1036 (12 Hrs) ---- ---- ---- ----

2 (2 Beds Super Deluxe)1400 (24 Hrs)

7 (Non-AC Spl-2 Beds)850 (24 hrs)

50 (for Gents)200 (24 hrs)

868 (12 Hrs) 588 (12 hrs) 125 (12 hrs)

10 (2 Bedded)1176 (24 hrs)

6 (Non-AC Ord. 2 Beds)600 (24 hrs)

16 (for Ladies)200 (24 hrs)

812 (12 hrs) 400 (12 hrs) 125 (12 hrs)3 Ballari 1 (2Beds) 400 (24 Hrs) 2(2Beds) 250 (24 Hrs) 4 100 (24 Hrs) 44822 08392-277704

4 Belagavi 2 (2Beds) 750 (24 Hrs)1(2Beds) 400 (24 Hrs)

8 150 (24 Hrs) 44060 08331-23440601(1Bed) 250 (24 Hrs)

5 Bhadravati ---- ----1(3 Beds) 300 (24 Hrs)

… ---- ---- 08282-2663461(2 Beds) 200 (24 Hrs)

6 Vijayapura ---- ---- 1(2 Beds) 300 (24 Hrs) 3 100 (24 Hrs) 44922 08352-241120

7 Bagalkot ---- ----1(2 Beds) 350 (24 Hrs)

0 02(1 Bed) 250 (24 Hrs)

8 Davangere ---- ---- 1(2 Beds) 250 (24 Hrs) 5 75 (24 Hrs) 69094 08192-2584449 Dharmapuri ---- ---- 4(2 Beds) 300 (24 Hrs) ---- ----

10 Gadag ---- ---- 1(2Beds) 200 (24 Hrs) 2 100 (24 Hrs) 44422 08372-23413111 Hassan ---- ---- 2(2 Beds) 200 (24 Hrs) 6 75 (24 Hrs) 67014 08172-26822212 Hosapete 2(2Beds) 600 (24 Hrs) ---- ---- ---- ---- 44528 08394-223831

13 Hubballi5(2 Beds Deluxe)

600 (24 Hrs)

---- ----- 6150 (24 hrs)

45338300 (12 Hrs)

1(4 Beds)1050 (24 Hrs)

75 (12 hrs)525 (12 Hrs)

14 Mandya ---- ---- 2 (2 Beds) 105 (24 Hrs) ---- ---- 53810 08232-22405015 Mysuru 6 (2 beds) Outsourced 1200 (24 Hrs) 6 (2 Beds) 850 (24 Hrs) 10 100 (24 Hrs) 65450 0821-236345916 Satya Sai Prashanti Nilayam 1(2 Beds) 250 (24 Hrs) 3 (2 Beds) 150 (24 Hrs) ---- ---- 51663 08555-28012517 Shivamogga Town ---- ---- 3 (2 Beds) 300 (24 Hrs) ---- ---- 68562 08182-22266018 Tumakuru ---- ---- 1 (2 Beds) 120 (24 Hrs) ---- ---- 51041 0816-2278438

19 Vasco- Da-Gama1(3Beds) 850*/700

---- ---- 6 150*/100 44124 0832-251239810(2Beds) 800*/6002(1Bed) 400*/300

20 Yesvantpur 2(2Beds)650 (24 Hrs)

4 (2 Beds)450 (24 Hrs)

12150 (24 Hrs)

51019 080-23371444350 (12 Hrs) 250 (12 Hrs) 100 (12 Hrs)

During season

10. List of YTSKs with their addresses and telephone numbers: -

S.No. Yatri Ticket Suvidha Kendra (YTSK) available over South Western Railway

Name of Yatri Ticket Suvidha Kendra (YTSK) and location address Mob/Tel No. & Email ID

Bengaluru Division

1

M/s. Radha Travels, Shri Lakshminarayana , No.19/20, Hosur Main Road, Appanna Reddy Complex, Electronics City, Bengaluru – 560100

Mob:9880224114, 9980025399 Tel No. 080-22258297, email: radachar@yahoo.com

2

M/s. Lido Travel Service, Shri Padmraj Jain, MZ 205, Mezzanine Floor, Vishal Tower, 18/8, 1st Main Road, Sampangiram Nagar, Bengaluru–560027

Mob. 9845144155 Tel. No. 080-22480913, 22225828 email: libra travels@gmail.co.in

3

M/s.Libra Travels, Shri B.R. Chandramouli , No.2,3, “ANAND PLAZA” Next to Hotel Tourist, Race Course Road, Anabd Roa Circle, Bengaluru – 560 009

Tel.No.41138454, 22875169, 41138297,41138298 Mob: 9845653944

4M/s. Kamdhenu Travels, Shri P.Suresh, 10/1, Cambridge Road, Halasuru, Bengaluru -560 008

Tel.No.080-25513111, 25360476 Fax No.25519055

5

M/s. Nishanth Travels, Shir Shiva Kumar, No.892/3, & 4, Nandagokula Complex, 1st Floor,Nagarthpet Main Road, Jataka Stand, Bengaluru–560 002

Mob. 9845870844

6

M/s. Sai Travels, Shri Ravi Kumar, No.18, Ramani, 10th Main Road , Jeevan bhimanagar Main Road, Bengaluru-560075

Tel.No.080-25299823, 25211327, 25211328 email: saitravels@gmail.com

7

M/s.Maa Lakshmi Travels, Shri Radheshyam Soni, # 37/9th Main, 4th Cross, Hampinagar, (Behind BMTC Bus Stand) Bengaluru -560104

Tel.No.080-23102738

8

M/s. Pratima Travel Agency, Smt. Pratima J Mehta, 77/1, 5th Cross, Okhalipuram, 1st Stage, Near Jain Temple, Bengaluru-560021

Mob.No. 9008451451, 9036181919, email: jaykant.mehta@gmail.com

Hubballi Division

9

M/s. Athalye Travel Lines, Mr. Shrirang S.Athalye , 1st Floor, Nishant Plaza, Opp UBI Ram Mandir Road, Vijayapura-586101, Karnataka

Tel No.08352-220510, email: shrigirikand@hotmail.com

Mysuru Division

10Shri M.Ravi Kumar, #514/4,Bharani Mansion, New Kalidasa Road, 1st State, Vijayanagar, Mysuru

Mob.No. 9448270477

11 Shri H.Thejaswi, # 15, Panchamantra Road, Kuvempunagar, Mysuru-570023 Mob.No.9448041111

11. List of trains with Pantry cars along with details of pantry cars run by trains passing through SWR zone.

S.No Pantry car & Name of the Train Name of the licensee Date of handed over to IRCTC

1 16506/16505: SBC-GIMB-SBC Gandhidham ExpressM/s Doon’s Caterers 28.08.2017

2 16508/16507: SBC-JU-SBC Jodhpur Express

3 16210/16209: MYS-AII-MYS Express M/s Doon’s Caterers 28.08.2017

4 16532/16531: YPR-AII-YPR Garib Nawaz Express M/s Doon’s Caterers 28.08.2017

5 12607/12608 Lalbag Express SBC-MAS-SBCM/s Arenco Catering 28.08.2017

6 12609/12610 Bengaluru Express SBC-MAS-SBC

7 16502/16501: SBC-ADI-SBC Ahmedabad Express M/s Doons Caterers 28.08.2017

8 12779/12780: VSG-NZM-VSG Goa Express. M/s Sathyam Caterers 28.08.2017

9 12079/12080: SBC-UBL-SBC Janashatabdi: (Mini Pantry) Shri P.K.Shefi 28.08.2017

10 12295/12296: SBC-PNBE-SBC Sanghamitra Express. (Pantry Car) M/s KMA Caterers 05.09.2017

11 12629/12630: YPR - NZM - YPR Sampark kranti Express (Pantry Car)

M/s Satyam Caterers 02.10.201712 12649/12650: YPR - NZM - YPR Sampark kranti Exp. (Pantry Car)

13 22685/86 YPR - CDG - YPR Sampark kranti Exp. (Pantry Car)

14 22691/22692 SBC-NZM-SBC (Via Raichur) Rajdhani Express M/s Doons

20.09.2016

15 12027/12028, SBC-MAS-SBC, Shatabdi Exp. 20.09.2016

16 16533/34 SBC-JU Express (Weekly) M/s Deepak & Co 20.09.2016

17 12253/54 YPR-BGP Weekly express M/s. Griham Food & Hotel Pvt. Ltd. 20.09.2016

18 12781/12782 MYS-NZM-MYS Swarna Jayanti Express M/s Seema Caterers

Under IRCTC

19 12213/14 YPR-DEE-YPR Duronto ExpressM/s Otik Hotels & Resort (P) Ltd

20 16561/62 YPR-KCVL-YPR AC Express

21 12726/28 SBC-NDLS-SBC Karnataka Express

IRCTC22 22695/96 YPR-JP-YPR Suvidha superfast Express train

23 22679/80 SBC-SVDK-SBC Suvidha superfast Express train

12. Suggestions, if any for improvement in the current timetable: - Nil.

13. Jansadharan Ticket Booking Sewaks with their names, address and telephone numbers.

HUBBALLI DivisionS.No. Station Name & Address of JTBS Telephone/Fax Nos.

1

Vijayapura

Shri Srirang. S.Athalye, (JTBS) Athalye Travel Lines, (Recognized by Dept. of Tourism) 1st Floor, Nishant Plaza, Opp. UBI, Ram Mandir Road, Vijayapura-586101.

Tel: 08352-220510 Mob: 09845264747Fax: 08352-220510

2 Shri Rajesh S. Nimbal , C/o. Balram Shinde, Near Railway Station , Station Road Vijayapura

Tel: 08352252627 Mob: 09880232467

3 Shri Shakeel Padeknur, Shanam Hotel, Near Railway Station, Bandenawar Circle, Vijayapura -586101

Tel: 08352-242014Mob: 9590863014

4 Indi Road Smt. Jahida Riyaz Hundekar, Universal Travels, Near Indi Road Railway Station Tel: 0835925867

5 Bagalkot Shri Ryavappa M Mantri, # 46/2 Desai Complex, Opposite Railway station, Bus stand Road. Bagalkot , PIN - 587101

Mob: 9343757599, Tel: 08354234433

6 Ballari Shri L.Rami Reddy, No.57, S.N. Pet, Main Road, Near Court Hall, Ballari Mob: 9342682367

7 Kudachi Shri Vikash J. Itekari, Near Kudachi Railway station, Talque-Raibag, District –Belagavi, Karnataka

Mob: 9844659987, 9900015791

BENGALURU DivisionS.No. Station Name & Address of JTBS Telephone/Fax Nos.

1

Bengaluru

Shri A. Umapathy, (JTBS) No.32(19), 2nd Cross, 7th Main, Saibaba Nagar, Srirampuram, Bengaluru – 560021. Tel: 080-23127331

2 Smt. Gowri, W/o R. Srinivasan, (JTBS) , No. 2, Balaji Restaurant, Subashnagar, R. B. D. G. T Complex, Near Bengaluru City Railway Station, Bengaluru - 560 023 Tel: 22876188

3 Shri Anand D.N, (JTBS), No.128, 11th Cross, Malleshwaram, Bengaluru - 560 003. Ph: 23362491Mob: 09845036241

4 Shri R. Rahul, No.734,8th Cross, 8th Main,Vijaynagar, 2nd Stage, Hampi Nagar, Bengaluru - 560040 Mob: 9964894439

5 Tumakuru Shri V. Srinath, (JTBS), 2nd Cross, Gandhinagar, St. Mary’s Convent Road, Tumakuru - 572102 Tel: 2277829

6 Mandya Shri. M. Somashekar, Tanyashree JTBS, Shop No.-16, CMC Shoping Complex, Mahavir Circle, Mandya

Mob:09844328449 Mob: 09449063831

7

Hindupur

Smt. S. Sajeeda Sulthana, (JTBS), No.5-10-487, Rahmattpur Hindupur, Ananthpur District.

Ph: 08556223330 Mob: 09908599710

8 Shri M.S. Chandra Shekar (JTBS), Murthi Lodge,(20 Mtrs. from Station entrance.) Hindupur

Tel: 08556-22366 Mob: 09885946399

9 Shri K. N. Rajini, Ambedkar Circle, K.L. Road, Hindupur. Tel: 08556-222293Mob: 9986012475

10 Hosur Shri P. Muniraj Papaih, (JTBS), No.76, Midigarapalli, Madhigiri-Post, Hosur, Tamil Nadu, PIN- 635116 Mob: 09488968038

11

Bangarpet

Shri Srininvasachary.S, Nerlekare Circle, S G Kote Post Bangarpet Mob: 9341017853

12 Smt.D. Sandhya, No.16,Railway Colony, Bangarpet, Opp.Railway station, Bazar Main Roar, Bangarpet, Kolar dist. 563114 --

13 Shri A Venkatesh, Shop No.3, Municipal Bus Stand, Bangarpet. Mob: 948019856714 Oorgaum Shri S. Kumaran, Near Main Entrance Railway Station Oorgaum, Oorgaum Mob: 9740862610

MYSURU Division

S.No. Station Name & Address of JTBS Telephone/Fax Nos.

1

Mysuru

Sri H. Thejasvi, (JTBS) M/s. Thejasvi Enterprises, No. 515/3, Pachamantra Road, Kuvempunagara, Mysuru - 23 Tel: 0821-2341111

2 Sri M. Ravikumar, Ravitheja Enterprises, No. 514, Bharath Mansion, New Kalidasa Road, Vijayanagar 1st Stage, Mysuru. Tel. 0821-4256789

3 Smt. K. T. Meenakshi, (JTBS), Keerthi Complex, Near GTR Hotel, Chamundipuram, Mysuru - 4. Tel: 0821-4289031

4 Smt. Neelufer Unnisa, (JTBS), #L,96, 2nd Stage, Udayagiri, Mysuru Tel: 0821-4266839

5 Smt. Shakunthala, (JTBS), Vishwajit Enterprises, # 2, Sheshadri Iyer Road, MCC Building, Opp. Vidyavardhaka College, Mysuru - 21

Mob: 9945650579 Mob: 9916872729

6 Shri Mohammd Sadiq Ahamad, # 1306, C.M.Krishnamurthy, Trust Building, Vinoba Road, Sriparmpet , Mysuru

Mob: 9945609015 Tel: 0821-4252015

7 Shri Ravi S., # 78/6, 9th Main Vinayamarga, Siddharth Lay Out, Mysuru - 570011 9986631245

8 Smt. Abiba Bai. A.Y. Associates. Tours & Travels, Shop No. 45, Syed Abdul Rehman Road, Near Quba Masjid, Udayagiri, Mysuru - 19 --

9 Sri M.A. Mohan, No.202/1, Cheluvamba Agrahara, KR Mohalla, Mysuru --10 Davangere Shri T. Nagaraj, Besides Old Court, Janatha Bazar Complex, Davanagere - 5777006 --

11

Shivamogga Town

Smt Vani Shree Shankar, (JTBS) , Trade World Wide, Shope No.1, Threetha Rameswara Building, Opp. Cyclothsava, Kuvempu Road, Shivamogga Town.

Tel:08182-221324 Tel: 08182-405663 Mob: 09886386063

12 Shri Ateeqh, (JTBS), Near, Shivamogga Halt station, Vidyanagar, Shivamogga Town Mob: 09242662441

13 Shri K. Shankar,(JTBS), Anu Travel & Tourism, Gagan Complex, Vinovanagar, Shivamogga Town

Tel: 08182248394 Tel: 08182600294

14 Shri Yashavant kumar Naik, C/o C.M.Rudramurthy, Vani Travels, Gopi Circle, Near HPG Talkies, Shivamogga - 5777201 Tel. 08182221488

15 Shri D. Chalapathi Naik, Shri Janaradhana Mahakali Enterprises, 51/3Balaraja URS Road, Shivamogga. Mob: 9743508220

16 Ranebennur Shri Prakash Danavappnavar, Near LBS Park, Honnalli Building, Ashoka Circle, Opp. Railway Station, Ranebennur Mob: 09448967981

17Arsikere

Shri A.B.Boregowda, (JTBS) Geetha Lodge Buidling, Station Road, Arsikere Tel: 08174-23424918 Shri S.Chandrashekar, (JTBS) Station Road Arsikere. Mob:09972660865

19 Birur Shri K.S. Chandrasekhar, (JTBS) Station Road, Birur, Chikkamagaluru District Tel: 08267-255966

20 Nanjundud Town Shri Rizaanulla Khan, (JTBS) K.G.N. Enterpreises, Navajyothi Building, Broad Way Road, Neart Circle,Opp. Railway Station, Nanjangud Town Tel: 08221-223376

21 Tiptur Shri Kumara T.R. Kumar, Enterprises & Xerox, Opp. Girls High School, Sundar Buidling, B.H. Road, Tiptur Tel:08134-253061

22 Holenarsipur Shri Y.A. Tejesha Kumar, C/o Chandan Home Appliance, Canakadas Bhavan, Canakadas Circle, Holenarsipur

Mob: 9900605144 Mob: 909807878

23 Bhadravathi Shri C.L. Muniraj, stall No.3&4,K.S.R.T.C.BUS stand B.H. Road Bhadravathi Mob:944814396

24 Chamrajanagar Shri Murthy, Madadeshwara Tour and Travels, Opp. Indian Oil Corporation Ltd. Nanjangud Road. Chamarajanagar - 571313 --

14. Vigilance Organization and Public Grievances Redressal Machinery:-

The Vigilance Organization is functioning under the guidance of the Senior Deputy General Manager and Chief Vigilance Officer. The Vigilance organization requests the public to report to them immediately, about the irregularity / act of corruption they notice.

The names and telephone numbers of the officer in South Western RailwayS.No. Name Designation Office Telephone Number

1 Shri RAJIV SAXENA SDGM 0836-22899242 Shri BALA MURUGA DAS DY.CVO/T 0836-22898583 Shri K K GOSWAMI DY.CVO/E 0836-2289857

4 Shri A Mutthusamy Dy.cvo/Stores 0836-2289877

15. Details of Public information Officers:-S.No. Headquarters/Division Appellate Authority Public Information Officer

1

Headquarters Senior Deputy General Manager Deputy Chief Personnel Officer/HqrsTelephone 0836-2289924 0836-2289838Fax: 0836-2289942 / 2289889 --e-mail sdgm@swr.railnet.gov.in -

2

Hubballi Division Additional Divisional Railway Manager Senior Divisional Personnel OfficerTelephone 0836-2363499 0836-2363601Fax: e-mail adrmubl@swr.railnet.gov.in

3

Bengaluru Division Additional Divisional Railway Manager Senior Divisional Personnel OfficerTelephone 080-22205749 080-22870702Fax: -e-mail adrmsbc@swr.railnet.gov.in -

4

Mysuru Division Additional Divisional Railway Manager Senior Divisional Personnel OfficerTelephone 0821-2420911 0821-2428633Fax: -e-mail adrmmys@swr.railnet.gov.in -

16. Distance Restrictions:- Nil

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