BELL RINGER - JOURNAL What is one of your favorite

restaurants?

Why is it your favorite restaurant?How long does it take to get your food when

you order?Do you pay for your food before or after it is

made?What kind of food do they serve?Do they have servers?What is the atmosphere of the restaurant

like? Example: Is it fancy? Is it plain?

OBJECTIVES Overview of foodservice industry. Define the three segments of the

foodservice industry. Understand the different

segments of foodservice industry. Understand the different types of

restaurants, and how they are classified.

RESTAURANT & FOODSERVICE INDUSTRY Annual sales over $550 billion

dollars! More than 945,000 restaurant &

food service operators. The industry employs more than

13 million people (9% of workforce).

14.8 Million jobs by 2019 Plenty of Opportunities

FOODSERVICE INDUSTRY

People eat out for enjoyment and entertainment.

It is a service industry!!!You provide service to your customers.Must like people!

Divided into three major segmentsCommercialInstitutionalFoodservice within a consumer business

COMMERCIAL Makes up 80% of foodservice industry. Consists of food and beverage

businesses that compete for customers.

Examples:RestaurantsCateringHotel and Club Foodservice

INSTITUTIONAL 20% of food service industry Prepares and serves food in

support of another main function or purpose.

Provide for customers in an institution.

Customers who:Are not able to seek commercial

foodservice.Do not have time, or ability to seek

commercial foodservice.

INSTITUTIONAL Examples

1. Education: Cafeteria at a school

2. The military: Mess hall

3. Business & industry: cafeteria for employees, or factory workers.

4. Health care facilities: hospitals & assisted-care centers.

5. Corrections: jails & prisons

FOODSERVICE WITHIN A CONSUMER BUSINESS It is a foodservice business located in

another business.

These have characteristics of commercial and institutional.

These are places people do not usually go to specifically in search of somewhere to eat.

They go for another business, but foodservice is provided as well.

FOODSERVICE WITHIN A CONSUMER BUSINESS

EXAMPLES:1. Recreation: Sports arenas, concessions serve

anything from peanuts and hot dogs to luxury dining restaurants.

2. Lodging: Hotels provide room service, restaurants, and continental breakfast.

3. Retail: the food court at the mall.

4. Transportation: Cruise ships offer dining 24/7, from casual dining to buffets

RESTAURANTS Four Main Types:

Quick Service Restaurant (QSR) – “Fast Food”

Quick Casual Casual DiningFine Dining

Others:CateringBuffetCafeteria style

RESTAURANTS Catering:

Food and service for a special event.

Feeding large number of people at one time. Guest eat from the same menu, limited

selection. Business special events – business meetings,

awards dinners, company holiday party. Social special events – weddings, proms,

birthday parties Generally the food is prepared at a different

location and brought to the event.

RESTAURANTS Buffet

Consists of food displayed on tables.

Servers keep the displays of food stocked with food items.

Customers walk around and serve themselves. They take their food to the table. Sometimes servers will refill beverages, or

remove dirty dishes. Capable of feeding many customers at one time.

EXAMPLES??????

RESTAURANTS Cafeteria

Foodservice in which the food is displayed along a counter called a serving line.

Servers are stationed along the serving line. Customers take tray and walk along the serving line. When they see food they want, they ask the server for

it. The customer puts the dish on their tray and takes it

to their table.

Cafeteria style restaurants are becoming extinct.

EXAMPLES????

RESTAURANT SEGMENTS

Quick Service Restaurant• Also known as fast food• Select items and pay before eating• Minimal service, other than interaction with cashier• Pick up your own food, carry it to your table.• Lower quality food, quickly prepared food• Typically has a “drive-thru”• Cafeterias and Buffets are examples as well.

Quick Casual Restaurant•No full table service, pay before eating•Still quick food preparation, but•Higher quality food than fast food•Higher quality atmosphere than fast food•Between fast food & casual dining

RESTAURANT SEGMENTS

Casual Dining Restaurant•Full service restaurant•Moderately priced food in a casual atmosphere•Seated at a table, order taken by server/waiters, food served at the table.•Between quick casual & fine dining•Often has a full bar•Frequently part of a large chain of restaurants.

Fine Dining Restaurant•Full service restaurants•Highest quality atmosphere, very fancy•Highest quality service, trained wait staff, often in formal attire•Generally less locations than a casual dining restaurant•Rules for diners, such as dress code•Have a professional chef, with years of culinary experience•Prices are very high.

LET’S SEE WHAT YOU KNOW…

WHAT TYPE IS IT?

RUTH’S CHRIS STEAKHOUSE

FINE DINING RESTAURANT

WHAT TYPE IS IT?

PEI WEI ASIAN DINER

QUICK CASUAL RESTAURANT

WHAT TYPE IS IT?

THEY ARE ALL…..

QUICK SERVICE RESTAURANTS

(Fast Food)

WHAT TYPE IS IT?

OLIVE GARDEN

Casual Dining

TICKET OUT THE DOOR Use the information learned today about

classifying types of restaurants, to determine what type of restaurant your favorite restaurant from the bell ringer is.

Write in your journal what type of restaurant it is (which segment), and give supporting facts to justify your decision.