ESTEBAN AUGUSTO ETCHEVERRY Rosario 238 6°B, CP 1424. Bs As, Capital Federal ph. (+5411)15-5109-5789 Argentinean, 38 years old. eetcheverry@gmail.com

http://www.linkedin.com/in/eetcheverry

TECHNOLOGY BUSINESS ANALYST Tech Strategy & Analysis | Sales Pricing Support | Service Offer Development & Implementation

During my 15+ years professional experience I’ve been involved in the development and implementation of infrastructure technology projects (data networking links, equipment and support services), all along its lifecycle: deal shaping, financial health and risk evaluation, as well as the operational feasibility.

SPECIALTIES Analytical thinking, Pricing Strategy, Professionalism

Regional Professional Services Sales Support in multicultural working environments.Cisco Technology (CCW), Cisco Services (CSCC). Pricing Specialist, Project Accounting.

PROFESSIONAL FORMATION

University of San Andres (UdeSA). 2015 ~ Master Degree on Technology and Telecommunications Management National University of La Plata (UNLP). 2002 ~ Degree on Management.

LANGUAGES English & French: completely fluent; Portuguese: Professional working proficiency Spanish: native.

ACHIEVEMENTS ORANGE BUSINESS SERVICES. Pricing Solution Consultant for LAM Region.( 7 years 10 months) Since Oct 2008.

- Provided Sales support for pricing quotations, including imports and duties charges for each country in LAM Region, for Equipment Resale and Maintenance Services (Cisco, Riverbed, Blue Coat). Busi-ness quotes processed in year 2016: $ 8M in Revenue.

- Created cohesive sales support relationship with Regional Accounts Managers, that collaboratively increased total sales revenue from $20M to over $27M in one 2015.

- Directed task force that reached Cisco Renewal Metrics threshold in order to maintain Partner Sup-port Program eligibility.

- Reduced Renewal quotes rejections 13% while maintaining productivity by coordinating and cross-training staff on India off-shore Service Centers on a daily basis.

- Provided Pricing proposals for complex multi-site projects to be delivered in LAM region.When Projects were multi-region, coordinated the requests with other regions: NAM, EMEA, APA.

- Cisco Order tracking and regional logistics coordination. - Daily interaction with LAM Sales, US Sales and Sales Operations teams. - Provided remote training and mentoring (via MOC/netmeeting/phone) to a team in India and Brazil on

how to use different pricing tools for equipments and services.

- Cisco Certification: 646-205 CSE Cisco Sales Expert. 2015.

AVAYA ARGENTINA. Pricing Solution Consultant for US Domestic Market. (1 year) Nov 2007-Oct 2008

- Completed a 3 weeks training course in Kansas City, US. - Achieved the initial expectations on initial pricing team (Rapid Response) and assigned to Strategic Ac-counts Team (March ´08). - CompTIA Convergence+ Telecommunications Certification (2007)

VERIZON BUSINESS. Service Delivery. Team Leader, Provisioner Sr. (3 years 4 months) July 2004 to Nov 2007

- Designed and developed processes for the Start up team of Design and Coordination of the remote in-stallation of data and voice circuits for US domestic market.

- Developed and implemented a process to distribute the workload among the different teamworks, based on informatics tools. - Developed and trained a team of 12 people to start in production for the coordination and design of cir-cuits for the long distance provisioning system (proprietary), in 1,5 months. - Resolved second level escalation issues and troubleshooting.

ORACLE ARGENTINA. Consulting Operations (Project Accounting). (9 months) Nov 2003 to June 2004.

- Developed a new process for tracking digitally the preparation and the reporting of projects information, that improved accomplishment times, improving the monthly results. - Coordinated the tasks monthly required for the presentation of the reports regarding projects degree of advance and its revenue recognitions. - Coordinated Fiscal Year Close with Project Managers and the Revenue Center in India, assuring the quality the operations to register actual revenues, reflecting the correct result of operations for the consul-tancy division.

QUIMBAYA TOURS French Tourism Incoming Services. Operations Resp.(1 year) Dec 2002 - Oct 2003

- Designed a new administrative system to manage the Operations department that allowed to face a 100% increase in the demand, with the same staff, due to the times savings derived from the planning of the activities and to the creation of computer based tools. - Improved the expenditure planning which provided a better coordination with cash transferences re-ceived from the headquarters to face current expenses. - Implemented a reporting process and planning system of expenses for the guides, which provided a more efficient use of free availability funds.

EXPERIENCE ABROAD

France: Language learning program in Paris. Particular classes, 2 weeks. August 2010

France: TEAM CONDUCTOR (20 students) Cultural exchange and French language advanced training as part of the exchange between Bachillerato de Bellas Artes (UNLP, La Plata, Argentina) and L´Ecole de Belley (Lyon, France). January 1996.

England: English language advanced training course at The Eckersley School of English (recognised by The British Council and member of Arels). Oxford. January 1997.

COMPUTING

Cisco CCW & Cisco CSCC. MS Office suite, MS Project, Oracle Projects, SAP project accounting. Ad-vanced User. Advanced MS Excel User. Knowledge on networking and websites design.

ADDITIONAL INFORMATION

Hobbies: ~Development of Artistic Skills: painting, sculpture, engraving - since 1988 Individual Exhibition, at Recoleta Mall, Buenos Aires - April 2013 Individual Retrospective Exhibition, at Nel English, La Plata - October 2002 Individual Watercolours Exhibition, at the Lloyds Bank, La Plata - April-July 1999 ~Sports: football – since 1990.