01e78IMC Module 9_Sales Promotion

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    Consumer Promotion Techniques

    2 types: Price promotions & Value promotions

    Find out the examples on each of these:

    COUPONS A price reduction offer to a consumer.

    Different ways: Instant redemption

    Bounce back coupons Inserts in newspapers/ magazines

    Direct mail

    Cross

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    Consumer Promotion Techniques

    PREMIUMS

    Prizes, gifts, other special offers on purchase of products at full

    price.

    CONTESTS

    Performing or participating in a contest and winning prizes.

    REBATE

    Cash returns offered to the consumers.

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    Consumer Promotion Techniques

    SAMPLINGDelivery of a product (small size) to consumers for their

    Use.

    Ways:In-store

    Direct

    ResponseCross

    Media

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    Consumer Promotion Techniques

    BONUS PACKS

    An extra quantity in a special package.

    PRICE OFFS

    A temporary reduction in the price of a

    product to the consumer.

    JOINT PROMOTIONS

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    Sales promotion

    Incentives aimed at a firms customers (end

    users of the good or service/ other businesses).

    Why promotions? To increase volume

    To increase repeat purchase & loyalty

    To widen usage To build up momentum

    To deflect attention from price

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    Promotional objective

    Who do I want to do what?

    Example (Brand: Beer XY)

    CATEGORIZATION I

    Existing drinkers

    Drinkers who buy other brands

    People who vary in what they drink

    Home drinkers

    Pub/ bar drinkers

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    Promotional objective

    CATEGORIZATION II

    Tennis players

    Golfers Amateur pop singers

    Fashion followers

    Music devotees

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    Promotional objective

    Combining the two categories:

    Tennis players & people who vary in what they

    drink

    Promotion objective:

    We want tennis players who are not consistent in

    their choice of drinks to try our Beer XY atleast once a week in their clubs after their

    game.

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    Promotional objective

    The incentives then could be:

    A chance to play with a celebrity

    A discount on tennis kit

    Implementation of the promo:

    (Who)- Bar steward, the Club Committee, tennis

    players(What)- to suggest that a cool Beer XY is the best

    after a game

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    Mind mapping

    Luxury wrist watch sophisticated, educated, traveler

    airline tickets, holiday package.

    Soft drink young, fun loving fast food, movies,

    restaurants

    Television ?

    Cellphone ?

    Laptop ?

    Luxury car ?

    Penthouse ?

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    Suppliers

    Tie ups with other companies

    Item manufacturers

    Printers Ad agencies, Promo agencies, PR agencies

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    CAMPAIGN

    Brand - Potato Chips XY

    TA Children/ Teenagers 6 to 14 (Choose one sub-category if you want)

    Location: Delhi

    Promotion: To increase the sales volume of XY in Delhi.

    Promotion Period: Dec 20 to Jan 20, 2013

    No promo agency involved for the operations/management. Brand Manager to handle operations.

    As a Brand Manager/ Promotions Manager, create a

    Gantt chart for the promo, mentioning each activity.

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    CAMPAIGN

    Some cues

    Any printer, items manufacturerrequired? (vendor/ supplier

    management) Logistics for the campaign?

    Any redemption? Inter or intra company

    tie ins? Advertising required? POPs?

    The expenditure areas?

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    CAMPAIGN

    Let us assume: Plant is at Ludhiana; HQ at Gurgaon

    1 CFA (out of 35 across Diff states in India) in Delhi

    5 wholesalers (1 each for N,S,W,E,C Delhi)

    3 stockists for each of the abovementioned 5 areas Assume there are 10,000 outlets in Delhi

    Average pack sale/day from an outlet is 6

    Total pack sale/ day in Delhi = 60,000

    So for 1 month = 18,00,000

    The co. decides that 1 of every 6 packs should have an insert.3,00,000 inserts and 12,000 gift item (flasks) will be required.(Assuming conversion rate of 4%)

    100 outlets are chosen as redemption centers (RC). Each RC tostock on an average 120 flasks for the promo.

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    CAMPAIGN

    Calculating the promo cost:Cost of 12,000 flasks (@ Rs 10 each)= Rs 1,20,000

    + Cost of insert, print ad, POS material production and

    POP printing = Rs 5,00,000

    +Cost of TVC production = Rs 25,00,000

    +Print Media cost (8 insertions) = Rs 20,00,000

    +TV Media cost (on air daily) = Rs 1,00,00,000

    TOTAL cost for the entire promo = Rs 1,51,20,000

    How to find out profit or loss?

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    Trade Promotion Techniques

    Dealer contests on sales performance

    Dealer contests on merchandising

    Dealer gifts

    Dealer meetsPOS material (dispensers, racks, posters,

    danglers, stickers, baskets, stands, crates,

    cold storage refrigerators, etc.)

    Shop boardsDealer discounts

    Trade fair participation

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    Public Relations

    Process of engaging the TA (employees, shareholders,

    customers, media, trade, government, suppliers, etc.) so

    that it responds favorably to the intended communication

    and forms a positive image of the brand and/or thecompany.

    May be to:

    Bring about a correction in the image[Cadburys, Dhara]

    Project a socially responsible image [ITC]

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    Public Relations

    Ways:

    Press releases

    Corporate brochure

    Annual report

    Poster, flier, leaflet

    Newspaper article, internet write ups

    Television/ radio programs

    Corporate films

    Meetings (with investors, shareholders)

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    Assignment

    Create promotion campaigns (show theimplementation

    plan through a Gantt chart) for the period Dec 25,12

    to Jan 24, 13 for the following brands:

    ScalaDouble Bull

    iPhone 5Lifebuoy Hand SanitizerKingfisher Beer