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06th April 2012
Backroom Improvement ~ Double Deck Trolley Operation ~
2
Action1.Implement Double Deck Trolley operation2.Control ordering3.BR and loading bay management
Go live
Mar 2012
Backroom ImprovementBackroom Improvement
ObjectiveTo increase sales and GP from normal item
Target figure50% reduce back room inventory
To Implement Double Deck TrolleyTo Implement Double Deck Trolley
Target
1. To set up back room layout.2. To set up rules and regulation and educate staff.3. To set up new operation process flow. (change working way)4. Store manager to monitor the progress.※Store manager leadership is necessary in order to be successful.
Store operation
Div20&Div21 1st half 2011No Item Current1 Inventory 147mil
2 TOD 62days3 Loss 2.1%
(9.5mil)
2nd half 2012Target figure
125 mil (50% BR stock)
48 days1.0%
(4.3mil)
Improvement22 mil
14 days1.1%
(5.2mil)
50% Reduction in BR inventory▼
Reduction of 20 Million
3
Target Inventory – GMS Store Target Inventory – GMS Store
as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory
Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245
SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060
AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668
MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296
DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571
4
Target Inventory – GMS StoreTarget Inventory – GMS Store
as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory
Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245
SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060
AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668
MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296
DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571
as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory
Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245
SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060
AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668
MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296
DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571
5
Target Inventory – MaxValuTarget Inventory – MaxValu
as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory
Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245
SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060
AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668
MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296
DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571
as at Nov11 stock take resultStore Total inventory Selling area BR inventory 50% BR inventory Targt inventory
Company total 104,593,900 65,137,586 39,456,314 19,728,157 84,865,743 BU 5,761,653 3,616,510 2,145,144 1,072,572 4,689,081 BI 5,521,792 3,620,241 1,901,550 950,775 4,571,016 BT 5,355,960 3,407,995 1,947,965 973,983 4,381,977 BM 5,138,364 3,142,180 1,996,184 998,092 4,140,272 QB 5,104,564 3,113,926 1,990,638 995,319 4,109,245
SPC 5,030,039 3,701,885 1,328,154 664,077 4,365,962 MP 5,001,808 2,773,790 2,228,018 1,114,009 3,887,799 BS 4,671,403 2,844,717 1,826,686 913,343 3,758,060
AU2 4,667,425 3,376,869 1,290,556 645,278 4,022,147 PJ 4,522,729 2,668,669 1,854,060 927,030 3,595,699 TU 4,485,268 2,955,454 1,529,814 764,907 3,720,361 TM 4,467,858 2,398,660 2,069,198 1,034,599 3,433,259 IP 4,230,825 3,226,735 1,004,090 502,045 3,728,780 CS 4,159,485 2,153,851 2,005,634 1,002,817 3,156,668
MLK 3,999,399 2,595,568 1,403,830 701,915 3,297,483 TC 3,857,581 2,122,929 1,734,652 867,326 2,990,255 MC 3,741,058 2,604,852 1,136,207 568,103 3,172,955 MV 3,669,687 2,333,132 1,336,554 668,277 3,001,409 BBK 3,667,980 1,631,560 2,036,420 1,018,210 2,649,770 WM 3,662,785 1,623,114 2,039,670 1,019,835 2,642,949 S2 3,456,393 2,299,307 1,157,086 578,543 2,877,850 BP 3,221,026 1,704,046 1,516,980 758,490 2,462,536 TE 2,828,041 1,758,552 1,069,490 534,745 2,293,296
DPC 1,642,718 1,434,741 207,977 103,988 1,538,730 PA 1,131,828 876,694 255,134 127,567 1,004,261 KK 807,809 602,981 204,828 102,414 705,395 DD 788,468 548,673 239,794 119,897 668,571
6
1.High inventory at back room and loading bay.
3.Can’t recognized merchandise by SKU in gondola at BR.
Current Status (Grocery and Non Food)Current Status (Grocery and Non Food)
4.Fail to replenish. /delay replenish.
5.Difficult to order. Can’t count qty in BR and can’t get proper sales qty.
2.Can’t use loading bay, and unloading at outside loading bay.
Damaged, Expired PA ZERO
1)It takes time to find merchandise.2)Many steps from receiving ~ stage ~ replenish.
1)No ordering 2)Duplicate ordering
1)DC lorry has long waiting time. Can’t make delivery schedule. 2)Receiving out from CCTV. Loss from loading bay.
7
Loading bay condition
To Be ConditionTo Be Condition
Staging area(keep CR)
Receiving area
8
Passage way
To Be ConditionTo Be Condition
9
Operation•CR•Pallet•Trolley
BR stock
To Be ConditionTo Be Condition
Visibility of merchandise
10
Improvement Cycle Flow Improvement Cycle Flow
11
CR Management
Improve BR Condition
Speed Up
Replenishment
On-TimeDelivery
Accurate Ordering
1.CR Loss2.BR Loss3.OOS4.High Inventory5.No window time delivery
1
2
34
5
IMPROVESALES
&GP
12
Double Deck Operation Expected ResultDouble Deck Operation Expected Result
2. Improve replenishment TIME
3. Minimize no replenish
4. Eliminate no ordering and duplicate ordering
5. Minimize PA ZERO at BR (Damaged and expired)
1. Reducing the operation flow
By improving the visibility of merchandise
13
Action planAction plan
Store
Merchandising
1.Control promotion ordering Qty and delivery timing.2.Immediate action for promotion balance.3.Improve supplier delivery ratio.
SCM
1.Making delivery schedule by store.2.Set up standard BR and loading bay layout.
1.Set up Double Deck Trolley operation. (Layout & education)2.Implement ordering meeting by store.3.Set up new ordering method. 4.Follow schematic plan.5.Immediate action of PA ZERO and GRN.6.Making progress report.7.Complete receiving within 45min for DC lorry.
14
Inventory progress report3-Apr 10-Apr 17-Apr
Group Department Dept. Budget Actual % Actual % Actual %1 Confectionary 150,000 271,363 181% 0% 0%2 Nutritious Food 255,400 623,883 244% 0% 0%
38 Beverage 150,000 346,658 231% 0% 0%501 Snack 100,000 103,714 104% 0% 0%502 Seasonal 600 1,081
656,000 1,346,699 205% - 0% - 0%
3 Seasoning 127,000 166,380 131% 0% 0%4 Materials 211,000 168,682 80% 0% 0%5 Beer 22,000 83,764 381% 0% 0%
360,000 418,826 116% - 0% - 0%
201 Process 1
202 Prosess 2
OOS progress report3-Apr 10-Apr 17-Apr
Group Department Dept. Target Actual % Actual % Actual %1 Confectionary 3 0% 0% 0%2 Nutritious Food 5 0% 0% 0%
38 Beverage 3 0% 0% 0%501 Snack 2 0% 0% 0%502 Seasonal 0
13 - 0% - 0% - 0%
3 Seasoning 3 0% 0% 0%4 Materials 4 0% 0% 0%5 Beer 0 0% 0% 0%
7 - 0% - 0% - 0%
201 Process 1
202 Prosess 2
Making Report on every Monday(Sunday closing)
Double Deck Trolley – Inventory Progress ReportDouble Deck Trolley – Inventory Progress Report
15
Long Trolley
Containner
Qty 40feet1016 QB 100 100 A 20t 1 W22 28-May1019 SPC 100 100 B 20t 1 W22 28-May1009 TU 100 100 C 20t 1 W21 4-Jun1010 PJ 100 100 D 20t 1 W21 4-Jun1025 RWG 100 100 E 10t 3 W21 4-Jun1023 MC 50 50 E 10t 1 W26 25-Jun
550 5 -Total 7
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Jun-12
Long Trolley
Containner
Qty 40feet1026 IPH 18 100 100 A 20t 1 0 W9 27-Feb
100 1 -
Feb-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 6
Long Trolley
Containner
Qty 40feet1008 BP 100 150 B 10t 2 W12 19-Mar1001 TM 100 150 C 10t 2 W12 19-Mar1018 BT 150 150 A 20t 1 W13 26-Mar1020 AU2 100 100 B 10t 2 W13 28-Mar3001 DD 20 20 B 4t 1 W13 28-Mar3005 DPC 30 30 B 4t 1 W13 28-Mar
300 2 -
1
Mar-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 5
Long Trolley
Qty1014 CS 100 100 10t 2 W14 2-Apr1005 BBK 100 100 10t 2 W14 2-Apr1017 BS 100 100 10t 2 W14 2-Apr1003 WM 100 100 10t 2 W16 16-Apr3004 PA 20 20 4t 1 W16 16-Apr3003 KK 20 20 4t 1 W16 16-Apr1023 MC 100 100 10t 2 W17 24-Apr1015 TE 100 100 10t 2 W17 24-Apr1011 MP 100 100 10t 2 W17 24-Apr1012 S2 100 100 10t 2 W18 30-Apr1001 TM 50 10t 1 W18 30-Apr1022 BM 150 150 20t 1 W18 28-Apr
1040 -
Apr-12
CodeStore name
1st Qty
Total 16
Lorry size
Lorry qty Delivery schedul
Long Trolley
Qty1007 MV 100 100 10t 2 W19 7-May1002 MLK 100 100 10t 2 W18 4-May1006 IPH 100 100 20t 1 W19 4-May1013 TC 150 150 20t 1 W20 14-May1021 BI 150 150 20t 1 W20 14-May1004 BU 150 150 4t 5 W21 21-May
750 -
May-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 12
Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase
Preparation
Delivery
Operation(On-Going)
16
Double Deck Trolley – Organization Double Deck Trolley – Organization
StoreTeam
HQTeam
MMD Dept
Admin Dept
Foodline Dept
SCM Dept
SOS Dept
DDT project team
Merchandising Dept
Organization
Store Manager
Layout, Operation process, Inventory Control
FIFO sticker, Loading bay, Passageway,
Inventory Report
Make Line, Fixed asset (DDT Loss)
17
Double Deck Trolley – (1) Meeting & IntroductionDouble Deck Trolley – (1) Meeting & Introduction
Venue Each respective store involved
Attendee
• Store - Store Manager *(Leader) - Admin Manager - Foodline Manager *(Key Person) - Grocery Division Leader & GL - MMD Manager & Officer *(Note Take) • HQ - SOS Department - SCM Department
Date 1 Month before delivery date
Agenda• Introduction of trolley• Schedule and planning
Meeting & Introduction
Implementeation schedul plan Start End 4W 3W 2W 1W ☆ 1W 2W 3W 4W1 Meeting & Introduce LT operation 4W 4W2 Study at nearest store 4W 4W3 Confirm Dept. to implement 4W 4W4 Planning no. of long trolley by category 4W 3W5 Confirm BR layout 4W 2W6 Support pairing store to implement 2W 2W
18
Double Deck Trolley – (2) Training @ Nearest StoreDouble Deck Trolley – (2) Training @ Nearest Store
Rawang
Klang Valley
Bandar Puchong
Study @ Nearest Store
19
Double Deck Trolley – (3) Set Department to ImplementDouble Deck Trolley – (3) Set Department to Implement
Beverage
Confectionary
FOODLINE
Grocery/Nonfood Division
Set Department to Implement
All Grocery/Non food
1st Batch
2nd Batch
20
Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout
LAYOUT
Overall floor layoutCurrent and New
Detailed section layout
•Entrance of SL/BR•Location of loading bay•Location of backroom by department•Location of department inselling floor
•Detailed numbers of DDT parkinglot•Detailed of measurement of eachpassageway
Perishable
Confectionary
Nutritious
Beverage
HBC
Lift
MMD Bay1 Bay2 Bay3
Oil
Rice
Rice Super Saver
Liquor
Noodle
Produce
MeetFish
D&D
HBC
D&D
Oil Confectionary
Rice Beverage
1234567891011
212223242526272829
3031323334353637383940
6.0m
8.0m
Beverage
21
MMD Office
Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout
SellingFloor
PalletPalletPromo
1. Passageway -Main passageway -Sub passageway
2. Cage Category Item (Milk Powder, Liquor & HBC)
3.Setup 3 Type: - Pallet Item - Promotion Item - Normal Item
1617
18
19
20
21
22
23
24
25
26
27
28
29
3031
3233
34
35
36
37
38
39
40
7654321
141312111098
15
4142
43
44
45
46
47
4849
5051
52
53
54
55
56
57
58
Cage Category
- Milk- Liquor
HBC
LoadingBay
22
Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout
Keep PassagewayClear 1.8 m
PassagewayAlert Sign
Painted on the floor
Minimum 1.8 m
23
Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout
Fast Moving Item
Normal Moving Item
100 Plus 1.5LCoke 1.5L
JS Mineral Water 1.5L
Promotional Item
Promotion Indication, rules,
period24
Double Deck Trolley – (4) Confirm Backroom LayoutDouble Deck Trolley – (4) Confirm Backroom Layout
1. DD Trolley:- Fast moving category nearest selling floor entrance [Zone A]
Example:
Trolley No. 1:- Distance with selling floor entrance <5m- Frequency replenish daily >3 times
Trolley No 31:- Distance with selling floor entrance >5m- Frequency replenish daily <3 times
SellingFloor
123
Zo
ne
A
ZoneD
MMD Office
Zone C
Zone B
1617
18
19
20
21
22
23
24
25
26
27
28
29
3031
3233
34
35
36
37
38
39
40
7654321
141312111098
15
4142
43
44
45
46
47
4849
5051
52
53
54
55
56
57
58
Cage Category
- Milk- Liquor
HBC
LoadingBay
Cage Category
- Milk- Liquor
HBC
PalletPalletPromo
25
Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label
26
Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label
Trolley No. 1SOYA BEAN
1 Liter
Trolley No. 2SOYA BEAN- 6 X 325 ml
- Bottle
Based on Category
2 Gondola = 1 Category
NOT necessary1 Gondola/Trolley
1 2
27
Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label
Fast Moving Item
Item Code
DDT3 UNIT
for Replenish
28
Double Deck Trolley – (5) Set DDT Category LabelDouble Deck Trolley – (5) Set DDT Category Label
29K
eep
Pas
sag
eway
Cle
ar 1
.8 m
Kee
p P
assa
gew
ayC
lear
1.8
m
JS Mineral WaterCoke 1.5L
DDTNo. 23
DDTNo. 24
DDTNo. 25
PALLETNo. 23
PALLETNo. 24
PALLETNo. 25
Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet
Setting1.Brand2.Itemized
30
Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet
A4 Paper Color
Beverage GroupYELLOW
Coffee GroupPINK
Snack GroupDARK GREEN
*Other colors for the other category shall be confirmed later by SOS Dept.31
Chocolate GroupLIGHT GREEN
All Process 2BLUE
Pet Food/Air FreshenerParty Goods & Insecticide
PURPLE
Cleaning GroupORANGE
Frozen & Chiller GroupWHITE
- GROCERY - - NON FOOD - - D & D -
Double Deck Trolley – (6) Prepare Indication SheetDouble Deck Trolley – (6) Prepare Indication Sheet
1. Slide in indication sheet from top
2. Punch hole using hole puncher
3. Attach cable tie through trolley’s handle
32
Double Deck Trolley – (7) Keep Empty CartrackDouble Deck Trolley – (7) Keep Empty Cartrack
Heavy Duty Shelf Empty Cartrack Double Deck Trolley
Maximum up for 2 week
On DDT Delivery DayBefore DDT Delivery Day
1 Cartrack = 2 DDT
33
Double Deck Trolley – (8) Transfer Merchandise to CartrackDouble Deck Trolley – (8) Transfer Merchandise to Cartrack
Store email the period & quantity Inform SCM Dept
34
ReduceUnnecessary
Item
Double Deck Trolley – (9) Inventory Mgmt – PA, GTN, GRNDouble Deck Trolley – (9) Inventory Mgmt – PA, GTN, GRN
Merchandise
Good Condition Bad Condition
PA ZeroInventory Level
Keep inside emptycartracks
Overstock
Normal inventorylevel
GRN / Clearance / control ordering
35
Double Deck Trolley – Expected Condition Before DeliveryDouble Deck Trolley – Expected Condition Before Delivery
36
Sample of draftDDT parking lot
before delivery dayof
Double Deck Trolley
Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase
Preparation
Delivery
Operation(On-Going)
37
Double Deck Trolley – (12) Support Pairing StoreDouble Deck Trolley – (12) Support Pairing Store
38
Double Deck Trolley – (12) Support Pairing StoreDouble Deck Trolley – (12) Support Pairing Store
39
Double Deck Trolley – (13) Receiving DDTDouble Deck Trolley – (13) Receiving DDT
Long Trolley
Containner
Qty 40feet1016 QB 100 100 A 20t 1 W22 28-May1019 SPC 100 100 B 20t 1 W22 28-May1009 TU 100 100 C 20t 1 W21 4-Jun1010 PJ 100 100 D 20t 1 W21 4-Jun1025 RWG 100 100 E 10t 3 W21 4-Jun1023 MC 50 50 E 10t 1 W26 25-Jun
550 5 -Total 7
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Jun-12
Long Trolley
Containner
Qty 40feet1026 IPH 18 100 100 A 20t 1 0 W9 27-Feb
100 1 -
Feb-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 6
Long Trolley
Containner
Qty 40feet1008 BP 100 150 B 10t 2 W12 19-Mar1001 TM 100 150 C 10t 2 W12 19-Mar1018 BT 150 150 A 20t 1 W13 26-Mar1020 AU2 100 100 B 10t 2 W13 28-Mar3001 DD 20 20 B 4t 1 W13 28-Mar3005 DPC 30 30 B 4t 1 W13 28-Mar
300 2 -
1
Mar-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 5
Long Trolley
Qty1014 CS 100 100 10t 2 W14 2-Apr1005 BBK 100 100 10t 2 W14 2-Apr1017 BS 100 100 10t 2 W14 2-Apr1003 WM 100 100 10t 2 W16 16-Apr3004 PA 20 20 4t 1 W16 16-Apr3003 KK 20 20 4t 1 W16 16-Apr1023 MC 100 100 10t 2 W17 24-Apr1015 TE 100 100 10t 2 W17 24-Apr1011 MP 100 100 10t 2 W17 24-Apr1012 S2 100 100 10t 2 W18 30-Apr1001 TM 50 10t 1 W18 30-Apr1022 BM 150 150 20t 1 W18 28-Apr
1040 -
Apr-12
CodeStore name
1st Qty
Total 16
Lorry size
Lorry qty Delivery schedul
Long Trolley
Qty1007 MV 100 100 10t 2 W19 7-May1002 MLK 100 100 10t 2 W18 4-May1006 IPH 100 100 20t 1 W19 4-May1013 TC 150 150 20t 1 W20 14-May1021 BI 150 150 20t 1 W20 14-May1004 BU 150 150 4t 5 W21 21-May
750 -
May-12
CodeStore name
1st QtyLorry size
Lorry qty Delivery schedul
Total 12
*Confirmed delivery date shall be advised due to shipping progress40
Double Deck Trolley – (13) Receiving DDTDouble Deck Trolley – (13) Receiving DDT
Admin Manager
Fixed Asset Tagging
41
Double Deck Trolley – (13) Receiving DDT – Definition Double Deck Trolley – (13) Receiving DDT – Definition
DoubleDeck
Trolley
MiddleShelf
BottomShelf
Short nameDDT
Maximum 100KG
Maximum 300KG
42
Double Deck Trolley – (13) Receiving DDT – Definition Double Deck Trolley – (13) Receiving DDT – Definition
Front side Rear side
*Have break pedal
*HaveCategory
Label
AEON Kuantan - 8
PET 1.5 L
AEON Kuantan
Store: 1031Trolley No: 8
*HaveTrolley Label
43
Double Deck Trolley – (14) Set Up Indication SheetDouble Deck Trolley – (14) Set Up Indication Sheet
44
Double Deck Trolley – (17) Confirm Final LayoutDouble Deck Trolley – (17) Confirm Final Layout
Minimum gap must be 1.4 meterfor passageway
&turning radius1.4m
45
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
Sample of trolleyparking lot
@ Bandar Puchong
46
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
1 2 31 2 3
Numbers painted REDon the floor
Line painted YELLOWon the floor
Parking line suggested using permanent paint on the floor instead
of sticker
47
142 cm
9
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
1 parking lot ≈ 0.71m2 / 7,100cm250 cm
38 cm
Thickness of yellow line = 6 cm
Number centeredon the floor
6cm
6cm
142 cm
48
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
49
Sample 1
Parking lots in straight shape
2-way traffic flow
Maintain passageway
1 2 3 4 5 6 7 8 9 10 11 12
Kee
p P
assa
gew
ayC
lear
1.8
m
Kee
p P
assa
gew
ayC
lear
1.8
m
13 14
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
50
981 2 3 4 5 6 7
Sample 2
Parking lots in slanting shape
Reduced trolley number
Maintain passageway
Kee
p P
assa
gew
ayC
lear
1.8
m
Kee
p P
assa
gew
ayC
lear
1.8
m
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
51
Sample 3
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XX
XXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXX
Kee
p P
assa
gew
ayC
lear
1.8
m
Kee
p P
assa
gew
ayC
lear
1.8
m
Parking lots in cage type
Maintain passageway
12
34
56
7
89
10
11
12
13
14
Cage remains
Double Deck Trolley – (18) Paint on The FloorDouble Deck Trolley – (18) Paint on The Floor
52
Sample 4
Kee
p P
assa
gew
ayC
lear
1.8
m
Kee
p P
assa
gew
ayC
lear
1.8
m
Parking lots in cage type
Maintain passageway28
Cage removed26 2725 3230 3129 3634 3533
42 31 86 75 1210 119
131415161718192021222324
Double Deck Trolley – Setup Phrase Double Deck Trolley – Setup Phrase
Preparation
Delivery
Operation(On-Going)
53
Double Deck Trolley – Conventional (Old) Process FlowDouble Deck Trolley – Conventional (Old) Process Flow
DC Store
Receiving
Replenish
Stack to BR
Cart Rack Long Trolley BR Shelf
Long Trolley
1 2 3Currentprocess
DC delivery
Cart Rack
Check replenish item
Store
Selling floor
4
4
To find replenish item
5
Transfer to trolley
6 7
BR Shelf Long Trolley
Stack to BR
BR Shelf
FIFO
54
Double Deck Trolley – New (Improved) Process FlowDouble Deck Trolley – New (Improved) Process Flow
Store
Receiving
Cart Rack Use reserve /transitDDT
Permanent DDT
Convert to Fixed DDT/ set by category (BR)
1 3
NEW PROCESS
DC delivery
2
ReplenishConvert to LT
DDTCart Rack
DC
Stand by reserve DDT
Complete replenish everydaySet up replenish rules(Minimum 1time replenish per DDT)
55
Double Deck Trolley – New (Improved) Process FlowDouble Deck Trolley – New (Improved) Process Flow
Fixed parking location
Keep at BR
4 5
FIFO Sticker
Attached FIFO sticker every Monday morning
6
Clearance
Bring all DDT to selling area and check 100% by Line staff
Monday 2:30pm-5:00pm
-Review ordering result,-To check aging,
Attached the FIFO sticker by MMD responsibility
Replenish by staff-Check OCW job quality-To find out of schematic-To find unnecessary item(Damaged, end promotion (GRN),Expired)
56
Double Deck Trolley – Sample RA/Staff AllocationDouble Deck Trolley – Sample RA/Staff Allocation
Staff 1
57
DDT No. 001 015LANE No. 1
Staff 2 LANE No. 2 DDT No. 016 030
Staff 3 LANE No. 2 DDT No. 031 040
Staff 4 LANE No. 3 DDT No. 041 055
Staff 5 LANE No. 4 DDT No. 056 061
Staff 6 LANE No. 5 DDT No. 062 068
Staff 7 LANE No. 6 DDT No. 069 073
Staff 8 LANE No. 7 DDT No. 074 078
Staff 9 LANE No. 8 DDT No. 079 090
Using Kawajun Using DDT
Double Deck Trolley – FIFO Sticker Double Deck Trolley – FIFO Sticker
Right hand side of the DDT
Every Monday
Must complete 100%
58
FIFO from top to bottom
Double Deck Trolley – Operations Double Deck Trolley – Operations
Location Layout
Parking Lot Number
Arrangement by SKU
Replenish by Trolley No
59
Loose Item on Top
Double Deck Trolley – Safety HandlingDouble Deck Trolley – Safety Handling
Must always in BRAKE ONcondition
Only BRAKE OFF when navigating the
DD Trolley
60
Double Deck Trolley Setup – Rules & RegulationsDouble Deck Trolley Setup – Rules & Regulations
Must NOT higher than the handle height level
X
- Middle Shelf height - beverage, oil,
- Weekly Cleaning Schedule
61
Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations
Do not PUSH when navigatingexcept when parking the
Double Deck Trolley (DDT
Always PULL when navigating theDouble Deck Trolley (DDT)
62
X
Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations
Middle shelf MUST ALWAYS TAGGED onto the handle’s of the
Double Deck Trolley (DDT
DO NOT REMOVE the middle shelf at any time from the
Double Deck Trolley (DDT)
63
X
Double Deck Trolley – Store OperationsDouble Deck Trolley – Store Operations
Merchandise ARRANGED BY SKU in theDouble Deck Trolley (DDT
NOT ARRANGED BY SKU in the Double Deck Trolley (DDT)
64
X
Double Deck Trolley Setup – Warranty, Defect etc.Double Deck Trolley Setup – Warranty, Defect etc.
Standard Warranty 1 Year by Supplier
*Does not cover damage by negligencecases and/or of overweight capacity
Email to:Mr. Wis & Mr. Nishikawa
Picture of parts involved & incident report
Must be reported within 24 hours
66
*Parts available, changed by store GA
Double Deck Trolley - VideoDouble Deck Trolley - Video
67
Store action
Double Deck Trolley – Implementation ScheduleDouble Deck Trolley – Implementation Schedule
68
-This slide ends here –
ありがとう
THE END
69