1 2007 05 20 Prague EOQ GA Thomas Szabo ÖVQ © QualityAustria 2007 EOQ liaisons to ISO Thomas Szabo Standardisation Representative ÖVQ

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Thomas Szabo ÖVQ © QualityAustria 2007

EOQ liaisons to ISO

Thomas SzaboStandardisation Representative ÖVQ

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EOQ engagement in ISO

EOQ has long-year Category A liaisons with

• ISO Technical Committee 176 Quality Management and• its Subcommittee TC176/SC2 Quality Systems(A-liaison: “Organizations that make an effective contribution to the work of the TC or SC…”)

Since 2006 EOQ representation to TC176 assigned to T Szabo, ÖVQ – QualityAustria

Since 2005 EOQ seeks for A-liaison with ISO CASCO (the Conformity Assessment Committee)

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ÖVQ/QA engagement in ISO

Since 1992/1993:

• ISO/TC176 Quality Management (9000)• ISO/TC207 Environmental Management (14000)

Since 2005:

• ISO/TMB WG Social Responsibility (26000)• ISO/TMB WG Risk Management (31000)• ISO CASCO Conformity Assessment (17000)

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Works in ISO/TC176

• small revision (amendment) of ISO 9001 (target 2009)

• radical revision of ISO 9004 (target 2009)

• several projects in the ISO 10000 series

• ongoing review of ISO 19011 (auditing)

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Some significant development in ISO 9001

The first Committee Draft (submitted FEB 2007) indicates the intended change of the scope:

“… includes (also) purchased product and product resulting from intermediate stages of the realization process.”

Considering actual developments in outsourcing and global supply chains.

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The radical change in ISO 9004

Work title of the first Committee Draft (submitted FEB 2007):

“Managing for sustainability – A quality management approach”

A very generic concept, no clause-to-clause binding to ISO 9001 any more.

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Systematic review of ISO 19011

• review of the auditing standard started early 2007

• strong relationship to the ISO CASCO project ISO 17021 Part 2 “Requirements for third party auditing of management systems”

Early awareness by EOQ:

• EOQ president Dr. Kaerkes at CASCO’s 2005 plenary

• QA/ÖVQ participation in the related CASCO Working Group 21 since 2005 (3 preparatory, 2 work meetings)

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EOQ engagement in ISO CASCO

We have strong interests in the 17021P2 project:

• maintenance of the integrity of the ISO 9000 schemes• global improvement of QMS auditor knowledge & skills

We may have interests also on other Conformity Assessment issues:

We are invited as observers to all CASCO working groups (e.g. those dealing with ISO Guides 7 & 65) in case of interest please address [email protected]

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The ISO 17021P2 project impact on EOQ

Relationship to our Auditor Registration Scheme discussed in detail in the PRU meeting in Prague – here just one issue:

• Only generic requirements will be prepared by CASCO• Specific requirements will be prepared as “add-on”s by other

competent bodies e.g. ISO/TC176 on Quality Management

We’ll have to answer the question:

How good is our guidance on the quality profession

as it is now in ISO 19011?

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The coming challenge regarding the “quality profession”

The present ISO 19011 gives the following competence guidance (in 7.3.3 a):

“Quality-related methods and techniques: …Knowledge and skills in this area should cover

• quality terminology,• quality management principles and their application, and• quality management tools and their application (for example

statistical process control, failure mode and effect analysis, etc.). »

Basically correct, but much less specific then in other professional fields (environment, food safety, IT) – a future challenge for ISO/TC176 and all “quality people”

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Re-discussion of the “quality profession”

• The last discussion took place in the late 80’s in “Quality Progress”, Motto “Quality in the 90’s”

• The result was: QM will be part of Good Management Practice – in fact the 90’s became the “ISO 9000 decade”

• Now we have discussions: whether ISO 9000 is just GMP or is it really relevant to product quality? (Motto “Output matters”)

• Our “world partners” may be prepared to discuss this in ISO – many of them having direct access to TC176 (ASQ, INLAC, SPRING, KSA)

• Think of Vienna 2008, Motto: “Quality is back - back to quality ”

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EOQ liaisons to ISO

Thank you for your attention!

[email protected]

Documents

1 2007 05 20 Prague EOQ GA Thomas Szabo ÖVQ © QualityAustria 2007 EOQ liaisons to ISO Thomas Szabo Standardisation Representative ÖVQ