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Introduction to workflow
Tool From Oracle Works with Oracle Database PL/SQL Based Widely Used with Oracle Applications Can be Used Stand-Alone or with
Oracle Apps
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Classification: Genpact Internal
Need of workflow
Workflow can be described as the flow of information and control in a business process.
Routing the information Defining and modifying business rules Delivering electronic notifications Integrating systems
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Classification: Genpact Internal
Workflow Advantages
Human Element in Decision Making Flexible Processes Electronic Notifications System Integration PL/SQL Based Architecture
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Classification: Genpact Internal
Workflow Components
Workflow Engine Workflow Builder Workflow Definition Loader Notification System Business Event System Directory Services
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Classification: Genpact Internal
Workflow Engine
Workflow engine Embedded in database Uses the process definition created with Oracle
workflow Builder to coordinate the routing of activities of a Process
Monitors Each activity in a workflow Process Signals any change in the workflow state using
calls to PL/SQL or JAVA APIs Guarantees consistency between application and
workflow state because of Oracle database transactional Integrity
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Classification: Genpact Internal
Workflow builder
Workflow Builder is the development tool for oracle workflow
Define and customize workflow definitions You can save the definitions to a flat file or
database At any time you can add, remove, or change
workflow activities, or setup new prerequisite relationships among activities
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Classification: Genpact Internal
Notification system
Notification system Routes notifications
to a role, which can be a single user or group of users
Enable users to receive or respond to notifications
Provide access to notification worklist from E-business suite.
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Classification: Genpact Internal
Email Notification10
The notification system interfaces with the notification mailer program to send email notification to users and Roles
Users can reply to email notifications using their email client.
A notification mailer can send an individual email for each notification, or a summary email listing all the outstanding notifications for a user.
Classification: Genpact Internal
Directory services
Directory services As a set of views that are mapped with user
tables. The workflow engine and notification system uses
to determine who should receive the notifications. User can be associated with more than one role
and one role may contain more than one user.
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Classification: Genpact Internal
Workflow definitions loader
Workflow definition loader Is an utility that load process definitions between
database and flat file. Runs on server machine Also integrated into workflow builder
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Classification: Genpact Internal
Some standard workflows in oracle apps14
Payable Expense Report (Payable) Candidate Offer Approval Process (HR) PO Confirm Receipt Process (PO) Journal Approval Process (GL) Order Header and Line Process (OM) Procurement Workflow (Purchasing) Credit Memo Workflow (AR)
Classification: Genpact Internal
Workflow Responsibilities17
Workflow User Web Applications
Workflow Administrator Web Applications
Classification: Genpact Internal
Monitoring of Workflow18
Searching Workflow Instance Activity History Workflow Details Workflow Status Diagram Cancel and Suspension of workflow Rewind of Workflow
Classification: Genpact Internal
Who can monitor workflow19
Owner of the Workflow Workflow System Administrator
Can be a Particular User (Mostly SYSADMIN) Particular Responsibility
Finding out Workflow Administrator SELECT text FROM wf_resources WHERE name =
‘WF_ADMIN_ROLE’; Changing Workflow Administrator to a
Responsibility UPDATE WF_RESOURCES SET text = ‘FND_RESP|FND|FNDWF_ADMIN_WEB|STANDARD’ WHERE name = ‘WF_ADMIN_ROLE’
Classification: Genpact Internal
Workflow design approaches20
Bottom up Approach In the bottom up approach, we first create all the
components (attributes, messages, functions, notifications etc.) and then use them to build a workflow process.
Top-Down Approach In this approach, we directly start with the graphical
representation of the work flow process and create all the components as required in the building process.
It is generally better to use Bottom up approach as it gives more clarity on the components required.
Classification: Genpact Internal
Workflow terminologies
StoreProcessItem TypeAccess LevelProtection LevelActivityAttributeNodeLookup CodeLookup Type
Result TypeNotificationPerformerRole MessageFunctionTimeoutTransition
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Classification: Genpact Internal
Item type23
Item Type: Is name of the identifier of a business. Other components are associated with item type. Must be unique. All the components of the workflow process contain
the item type as the foreign key.
Classification: Genpact Internal
Item type
Classification: Genpact Internal
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Persistence: The workflow run history
will be deleted by WF_PURGE api for Temporary.
WF_PURGE.TotalPerm() API can be used to delete explisitly for Permanent
Item Attribute25
Classification: Genpact Internal
Type Description
Text This type of item attribute contains character/string data.
Number This type of item attribute contains number data.
Date This type of item attribute contains DATE type of data.
LookupThe attribute value will contain one of the lookup code defined in a lookup type in the workflow.
Form
The attribute value is internal name of the Form Function (defined in Oracle Apps). FND_FNDSCAUS:#RESP_KEY="SYSTEM_ADMINISTRATION" #APP_SHORT_NAME="SYSADMIN"
URL
The attribute value contains a web URL. An URL can contain dynamic attributes as follows: http://www.oracle.com?arg1=-&msgattr1-&arg2=-&msgattr2-
Document
This type of attribute is used for sending document with a notification. The following types of document types can be used: PL/SQL Document , PL/SQL CLOB Document , PL/SQL BLOB Document
Example 126
Company ABC wants to use Oracle workflow to automate the Expense reimbursement system. Whenever employee travels or incurs any expense from his pocket for a company work, he can submit the expense report through a specially designed form. The details will then be sent to his supervisor for approval. Overall the process is as follows:
Employee submits his expense report through a custom form. This launches a workflow which sends a notification to his supervisor. Once supervisor approves the expense, an email is sent to the requestor
informing him of the approval. Supervisor can also reject the request and ask for more details. In this
case, a notification is sent to the requestor informing him of rejection and the information which is being sought.
Employee can provide the requested information and then submit the report again.
On final approval, the details are sent to Accounts department for reimbursement.
Classification: Genpact Internal
Workflow monitor
The Workflow Monitor displays an annotated view of the process diagram for a particular instance of a workflow process.
Users can get a graphical depiction of their work item status.
It also displays a separate status summary for the work item, the process, and each activity in the process.
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Classification: Genpact Internal