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1 Copyright 2007, Information Builders. S Nat Poe WebFOCUS Debugging Techniques

1 Copyright 2007, Information Builders. Slide 1 Nat Poe WebFOCUS Debugging Techniques

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Page 1: 1 Copyright 2007, Information Builders. Slide 1 Nat Poe WebFOCUS Debugging Techniques

1Copyright 2007, Information Builders. Slide 1

Nat Poe

WebFOCUS Debugging Techniques

Page 2: 1 Copyright 2007, Information Builders. Slide 1 Nat Poe WebFOCUS Debugging Techniques

Copyright 2007, Information Builders. Slide 2

The strangest errors can have the simplest solutions.

Finding bugs is an acquired skill based on experience.

Introduction

“Anything that can go wrong will go wrong.”

-Murphy’s Law

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Incorrect Output

No Report

Relational Database Considerations

Other Considerations

Contents

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Incorrect Output

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Defined Field Problem

Issue 1: A defined field doesn’t seem to calculate the correct value. Only Non-Sales department employees are to receive a 1% bonus.

Except for Salesthe bonus is 1%

In Sales, thereshould be nobonus

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Defined Field Problem (continued)

Remove sortingfor detail report

Bonus is thesame from therecord above theSALES records

Issue 1: A defined field doesn’t seem to calculate the correct value. Only Non-Sales department employees are to receive a 1% bonus.

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Defined Field Problem Solution

Issue 1: A defined field doesn’t seem to calculate the correct value. Only Non-Sales department employees are to receive a 1% bonus.

Solution: Define needs an ELSE condition.

In Sales, bonusis now correct

Always code anELSE conditionin an IF statement

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Aggregation Problem

Issue 2: Adding a new field to the report changes the results.

Aggregating Salaryby Division

Salary is different

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Aggregation Problem (continued)

Target a group andrun detail reports

Some employees are missing

Issue 2: Adding a new field to the report changes the results.

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Aggregation Problem (continued)

First report useddata from EMPINFO Second report used

data from TRNHIST

Issue 2: Adding a new field to the report changes the results.

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Aggregation Problem (continued)

Unspecified defersto the “ALL” setting

Issue 2: Adding a new field to the report changes the results.

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Aggregation Problem (continued)

To check the ALL setting

Issue 2: Adding a new field to the report changes the results.

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Aggregation Problem (continued)

Salaries of employeesnot taking training

were excluded

Issue 2: Adding a new field to the report changes the results.

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Aggregation Problem Solution

Issue 2: Adding a new field to the report changes the results.

Solution: Either set ALL to ON or declare a left outer JOIN.

Note: Inner and Left OuterJOINs override the ALL setting

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MATCH FILE Problem

Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

Blank departments and names start the report

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MATCH FILE Problem (continued)

Extracting all WEemployees and thematching courses

Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

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MATCH FILE Problem (continued)

Department and namelisted for first course only

Create a report on CRSHOLD with no sort fields.

Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

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MATCH FILE Problem (continued)

Old file New file

Note: When using PRINT for the old file and new file, MATCH assumes there are duplicate PIN values in the old and new files, so it will match the first employee 30 in the old file to the first employee 30 in the new file. It needs a second old file employee 30 to match it to the second new file employee 30 and so forth.

Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

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Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

Solution:

MATCH FILE Problem Solution

SUM EMPINFO fields instead

MATCH now replicates the data

Use SUM for the old file.

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MATCH FILE Problem Solution (continued)

Report is now correct

Issue 3: Data is appearing with blank values when there should be values. The procedure is using MATCH FILE.

Solution: Use SUM for the old file.

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Incorrect average

Sort Group Calculation Problem

Correct average

Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

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NOPRINT fields

Sort Group Calculation Problem (continued)

RECAP uses the sum of values for a sort group

Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

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Sort Group Calculation Problem (continued)

Note: LET translates a word or phraseinto another word or phrase.

Use LET to“deactivate”

the NOPRINT

Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

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Sort Group Calculation Problem (continued)

RECAP for CA is:10,730.00 / 10

NOPRINT fieldswill now display

Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

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Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

Solution:

Sort Group Calculation Problem Solution

RECAP for CA is:10,730.00 / 4

CNTR should be set to 1 for each course.

Note: Delete LET whenfinished debugging!

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Sort Group Calculation Problem Solution (continued)

Correct average

Issue 4: Calculation for a subfoot is incorrect for some of the groups. The report is using a RECAP with invisible fields.

Solution: CNTR should be set to 1 for each course.

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Incorrect Ratio Problem

Should be between1.8% and 2.6%

Issue 5: Wrong ratio displayed at the end of the report.

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Incorrect Ratio Problem (continued)

Percentageswere summed

Issue 5: Wrong ratio displayed at the end of the report.

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Issue 5: Wrong ratio displayed at the end of the report.

Solution:

Incorrect Ratio Problem Solution

Recalculatedthe Compute

Use Summarize instead of Column totals.

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Where is the other 2%?

Incorrect Column Total Problem

Issue 6: Percentages don’t add up to 100%.

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Incorrect Column Total Problem (continued)

Format changed toD6.1% for PCT ofSTAFF_CNTR

Integer field

Issue 6: Percentages don’t add up to 100%.

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Incorrect Total Problem (continued)

Note: The percent of total was calculated as an integer value, which truncates the decimal portion of a number. The result is then changed to the decimal format.

Issue 6: Percentages don’t add up to 100%.

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Issue 6: Percentages don’t add up to 100%.

Solution:

Incorrect Total Problem Fixed

Counter changed to afloating decimal format

Change the format of the counter to a decimal number.

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Isolate the Problem When aggregating data, look at some or all of the detail. Display data without sort fields. Check the temporary field expression syntax. Display NOPRINT fields. A different numeric format could change the results.

Common Remedies With IF…THEN…, always code an ELSE too. To control the handling of short path records, use:

The SET ALL command for an Unspecified JOIN. Declare Inner or Left Outer in the JOIN component.

In MATCH FILE use SUM for the Old file to replicate data in the New file. Use Summarize for column totals and Recompute for subtotals to

recalculate computed values in summary lines. Don’t use Integer fields when decimal results are needed in calculations.

Incorrect OutputReview

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Helpful Debugging Commands

Incorrect OutputReview (continued)

To display a setting:

? SET setting

Note: Use ALL. to display the ALL setting.

To “disable” NOPRINT:

LET NOPRINT =

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No Report

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Multi-path Problem

Issue 7: Path error message occurs when running a report.

Error number

Note: Report is sorted by SITE, FULLNAME, and COURSESTART.

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Multi-path Problem (continued)

Issue 7: Path error message occurs when running a report.

Query the error

Detailedmessage

Add an Othercomponent

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Multi-path Problem (continued)

Issue 7: Path error message occurs when running a report.

Note: With the double arrowheads (-->>), the Reporting Server assumes multiple sites exist for each employee with an independent number of course start dates for each employee.

Delete the Othercomponent

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Multi-path Problem Solution

Issue 7: Path error message occurs when running a report.

Solution:

Changed to asingle path

Since Site is unique, specify a single path.

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No Data Selected

No selection statements

Issue 8: No data appears in a report when a selection statement is added.

Some statesexceed 5,000

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No Data Selected (continued)

Issue 8: No data appears in a report when a selection statement is added.

Selection statement added

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No Data Selected Solution

Issue 8: No data appears in a report when a selection statement is added.

Solution: Screen for aggregated values.

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Column Notation Problem

No data when theAvg Salary formats

were changed

Issue 9: Changing a field format loses all data for a report.

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Column Notation Problem (continued)

Column notation to avoidduplicate field names

Issue 9: Changing a field format loses all data for a report.

Note: Report is OK.

Multi-set request

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Column Notation Problem (continued)

Both average salaryformats were changedto whole numbers

Issue 9: Changing a field format loses all data for a report.

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Column Notation Problem (continued)

C3 – Original FormatC4 – New FormatThere are now two columns:

C1 – Original FormatC2 – New Format

Issue 9: Changing a field format loses all data for a report.

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Column Notation Problem Solution

Unique names for selection

Issue 9: Changing a field format loses all data for a report.

Solution: Define fields with the desired format and use them instead.

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Column Notation Problem Solution (continued)

Issue 9: Changing a field format loses all data for a report.

Solution: Define fields with the desired format and use them instead.

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Including a Non-MR Procedure

WebFOCUS Client can’t find the procedure

Web Server

WebFOCUS Client(Managed Reporting)

WebFOCUS Client(Managed Reporting)

Issue 10: A Standard Report in Managed Reporting is trying to include a procedure on the Report Server.

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Web Server

WebFOCUS Client(Managed Reporting)

WebFOCUS Client(Managed Reporting)

Data Source

WebFOCUSReport Server

WebFOCUSReport Server

Including a Non-MR Procedure (continued)

debug_10 resideson the WebFOCUS

Client

debug_01s resideson the WebFOCUS

Report Server

Issue 10: A Standard Report in Managed Reporting is trying to include a procedure on the Report Server.

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Issue 10: A Standard Report in Managed Reporting is trying to include a procedure on the Report Server.

Solution:

Including a Non-MR Procedure Solution

Use –MRNOEDIT to pass commands “as is” to the Report Server.

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No ReportReview

Check to see if there are any error messages. Usually fixing the first one clears up subsequent

error messages. If there are no error messages, check your selection criteria.

Common Remedies Don’t use sort fields from independent paths. Use WHERE TOTAL to screen on aggregated data. Avoid column notation by creating “shadow” fields. For Managed Reporting, use –MRNOEDIT to pass commands

directly to the Report Server.

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Helpful Commands:

No ReportReview (continued)

To display additional information for an error message

? error_nbr

To pass Managed Report commands to the Report Server

-MRNOEDIT BEGINcommand …-MRNOEDIT END

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Relational Database Considerations

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RDBMS Response Time Problem

Sorted by length ofCategory description

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

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RDBMS Response Time Problem (continued)

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

WebFOCUSaggregated

the data

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RDBMS Response Time Problem (continued)

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

Text editor tocreate tracing

statements

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Command Purpose

SET TRACEOFF=ALL Turn off all current traces.

SET TRACEON=SQLAGGR… Show if RDBMS will aggregate the data.

SET TRACEON=STMTRACE… Show SQL code generated.

SET TRACEUSER=CLIENT Display traces in a Web page.

SET XRERTIEVAL = OFF Do not execute the procedure.

RDBMS Response Time Problem (continued)

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

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RDBMS Response Time Problem (continued)

WebFOCUS will haveto aggregate the data

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

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RDBMS Response Time Problem (continued)

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

CATLEN is used as a sortfield and cannot be

converted to SQL code

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RDBMS Response Time Problem Solution

Order report by column

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

Solution: Compute CATLEN and use Order Report By (BY TOTAL)

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RDBMS Response Time Problem Solution (continued)

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

Solution: Compute CATLEN and use Order Report By (BY TOTAL)

RDBMS willaggregate the

data

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RDBMS Response Time Problem Solution (continued)

RDBMS aggregatedthe data

Issue 11: A report is taking a long time to run. Data is retrieved from a relational database and aggregated into product categories.

Solution: Compute CATLEN and use Order Report By (BY TOTAL)

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Relational Database ConsiderationsReview

When the RDBMS cannot aggregate the data: Individual rows are returned to the WebFOCUS

Report Server from the RDBMS. WebFOCUS Report Server will have to aggregate the data. Processing is slowed down.

Common Remedies Turn on traces to determine if the RDBMS is to aggregate

the data. Use SET XRETRIEVAL=OFF to not retrieve data when tracing. Avoid defining sort fields that will turn off aggregation; if possible,

compute them instead.

For more information, see:Course 402 – Reporting Concepts and Efficiencies for Relational Databases

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Other Considerations

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Parameterized Reports

Question: How can I display the value of variables?

Answer A: Use &ECHO and SET XRETRIEVAL

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Parameterized Reports (continued)

Question: How can I display the value of just the variables?

Answer B: Use -? and -EXIT

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Parameterized Reports (continued)Review

To control the display of Dialogue Manager variables:

-SET &ECHO = OFF|ON|ALL;

To display of Dialogue Manager variables:

-? &[&]variable

To control creating a report or not:

SET XRETRIEVAL ON|OFF

To terminate a procedure:

-EXIT

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Using -EXIT

Note: Except for debugging purposes, avoid using –EXIT: • ReportCaster may not work properly.• A procedure that is included with a –EXIT will terminate

the procedure invoking it.

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Profiles

Profiles are files that contain commands. Can contain any valid report server core language command. Executed every time a procedure is run in WebFOCUS.

Three types of profiles: Global Group

Executed after the global profile Can override commands found in the global profile

User Executed after the group profile Can override commands in the group profile

Commands in a procedure override commands in a profile.

Question: Why does a procedure work for one user, but not another?

Answer A: Check for Profiles

Note: Never assume a setting; establish it in your procedure.

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Application Namespace, commonly referred to as APP PATH, is the search sequence used to locate the metadata and procedures needed by the WebFOCUS Report Server.

Application Namespace

Question: Why does a procedure work for one user, but not another?

Answer B: Application Namespace

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Application Namespace (continued)

Question: How can I display the APP path search order?

Answer: Use APP SHOWPATH

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WHENCE Command

Question: How do I know from which application the metadata is being used?

Answer: Use the WHENCE command

EMPINFO.MAS in the DEBUG application willbe used

To display from which application a file will be utilized:

WHENCE filename FOCEXEC|MASTER|ACCESS|FOCSTYLE|FOCUS

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Additional Help

Question: What can I do when all else fails?

Answer: WebFOCUS Development Center

http://www.informationbuilders.com/support/wf_dev_center.html

Focal Point is a free online Q&A

Bulletin Board

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Debugging is not an exact science. Never assume anything. Try to isolate the problem and work from there. Sometimes the strangest errors have the simplest solutions. Look at what is and not what you are expecting.

Debugging is an acquired skill based on experience. Learn as much as possible about the product and tools. The more you know, the more quickly you will be able solve

problems.

Review