1 CrimsonLogic Copyright 2014 Private & Confidential

Building a Culture of Innovation

Tan Sian LipChief Technology Officer &VP Public Sector Group

1

2 CrimsonLogic Copyright 2014 Private & Confidential

ABOUT US

CrimsonLogic is a trusted partner to governments worldwide.

We help governments design and run innovative and sustainable services to collaborate more seamlessly with their citizens and ecosystem.

We work closely with our customers to continuously enhance the e-services, to drive adoption and usage of the e-services.

Shareholders

3 CrimsonLogic Copyright 2014 Private & Confidential

KEY DOMAIN OFFERINGS

LegalTrade Public Sector

4 CrimsonLogic Copyright 2014 Private & Confidential

Canada

USA

Panama Trinidad andTobago

Chile

BahrainSaudi Arabia

Ghana

Rwanda

MozambiqueNamibia Mauritius

Madagascar

Tanzania

KenyaSri Lanka

India

UAE

China

VietnamMalaysia

Singapore

Brunei

Trade Judiciary Public Sector

Type of projects done/secured

Ivory Coast

Qatar

Congo

20001988 2005 2010 2014

Oman

11 Offices World-wide

>1000 Staff Globally>20 Countries with project implementation

GLOBAL PRESENCE

5 CrimsonLogic Copyright 2014 Private & Confidential CrimsonLogic

What Drives Innovation & Change?

Technology

Imagination

Capability

“Lightness”

Insp

ires

Capability

TechnologyD

rives

Technology

ImaginationIn

spire

s

Driv

es

ImaginationIn

spire

s

Driv

es

Insp

ires

Capability

TechnologyD

rives

ImaginationIn

spire

s

Driv

es

Insp

ires

Capability

TechnologyD

rives

“Lightness”

Lead

ersh

ip

Insp

ires

Driv

es

Insp

ires

Driv

esShorter-Term

Urgent & Apparent

Big Projects

Longer-Term

Quiet & Deep

Small Projects

Lead

ersh

ip

15 CrimsonLogic Copyright 2014 Private & Confidential

Driving Forces• Economic Efficiency &

Effectiveness• Increasing Complexity• Global Competitiveness

(between Countries)

Inspiration• Adapting Regulatory

Practices to Private Practices

• Making eGov “vanish from plain sight”

• “Getting out of their way”• “Getting out of their face”

SOME DRIVING FORCES & INSPIRATION

16 CrimsonLogic Copyright 2014 Private & Confidential CrimsonLogic

Example of Concerns

Greater ConnectivityAsk Once

Don’t Ask (esp if it’s govt info)

Learn from & Adapt to

Life

19 CrimsonLogic Copyright 2014 Private & Confidential Copyright 2011 Private & Confidential 19

eGov1.0mass market

standardization

& transparency

20 CrimsonLogic Copyright 2014 Private & Confidential Copyright 2011 Private & Confidential 20

eGov2.0mass market

mass personalization

& transparency

21 CrimsonLogic Copyright 2014 Private & Confidential Copyright 2011 Private & Confidential 21

eGov2.020th Century Style

Preemptive, Static Intelligent Design of Administrative

& IT Systems

22 CrimsonLogic Copyright 2014 Private & Confidential Copyright 2011 Private & Confidential 22

eGov2.021st Century Style

Unobtrusive

DynamicallyAdaptable

& Personalized

23 CrimsonLogic Copyright 2014 Private & Confidential

EGOV2.0 FOCUS

Intrusive

AnticipatoryMaximally

Minimally

24 CrimsonLogic Copyright 2014 Private & Confidential

• Learning from Big-ish Data

• From Government • From Private Sector

• (Interim) Enable Better Compliance with Less Effort & Cost

• (Further on) Enable Unobtrusive Compliance with (almost) No Effort

Example (future-tensed)• Declaration-less Customs

Clearance • Normal commercial

shipping documents will do • No portal to navigate• No data-transcription• No knowledge of Customs

Tariff Classification• No knowledge of Licensing

& FTA requirements• No knowledge of

Government License Numbers

EXAMPLE

25 CrimsonLogic Copyright 2014 Private & Confidential

• Open Source eGov• Create & Give Away Code• Drive Change using

Community-based “Forcing Functions”

• B2B eGov Realities• No investment unless

driven by Commercial Necessity – by regulatory compulsion

• B2B transactions are increasingly Computer-to-Computer

Example (continuing previous Customs example)• Free Translators to enable

interoperability between popular business systems (e.g. Excel, ERP, FMS, etc)

• Private Sector Efficiency & Effectiveness Gains independent of Regulatory Benefits

• Community Ownership of Code

EXAMPLE

26 CrimsonLogic Copyright 2014 Private & Confidential

• Making Paper Work Better

• More secure• More accountable• Affordable (biometric)

identities

Example• Fraud-Control

• Phyto-sanitory Certificates

• Stamp Certificates• Biometrically-tagged

Papers

• Confidentiality • Data-Leakage

EXAMPLE

27 CrimsonLogic Copyright 2014 Private & Confidential

Thank You