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    UCL STUDENT HOME PROJECT 2012

    Final Project Brief

    May 2012

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    The cover photo has not been approved

    by LOGOG, and therefore should not

    be reproduced for promotional

    or commercial purposes.

    Special thanks goes to Suguru Koshikawa,

    for appearing in the cover photo and to

    Lisa Preville for acting as photographer.

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    TABLE OF CONTENT

    1. Final Project Brief 71.1.Executive Summary 71.2.Project Title 111.3.Target Audience 121.4.Communication Messages and Learning Theories 121.5.Documenting Student Homes Team 131.6.Audience Advocate Team 161.7.Audience Research Team 171.8.Public Information Team 181.9.Learning and Interpretation Team 191.10. Web Resource Team 201.11. Exhibition Team 211.12. Project Management Team 231.13. Brief Appendices 27

    2. Project Outcomes 622.1.Documenting Student Homes Team 632.2.Audience Advocate Team 1102.3.Audience Research Team 1752.4.Public Information Team 1992.5.Learning and Interpretation Team 2132.6.Web Resource Team 2732.7.Exhibition Team 3122.8.Project Management Team 356

    3. Team Progress Reports 3903.1.Documenting Student Homes Team 3913.2.Audience Advocate Team 4053.3.Audience Research Team 4213.4.Public Information Team 4403.5.Learning and Interpretation Team 4713.6.Web Resource Team 4943.7.Exhibition Team 5223.8.Project Management Team 5683.9.Project Briefs 630

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    UCL Institute of Archaeology

    2012

    Who Stole my Milk?1. Final Project Brief

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    TABLE OF CONTENT1. Who Stole my Milk Brief 7

    1.1.Executive Summary 71.1.1. Communication Messages 71.1.2. New Networks and Community Participation 81.1.3. Concourse Case Exhibition 81.1.4. Learning Events 91.1.5. Web Resources 101.1.6. Public Information Resources 101.1.7. Audience Advocacy and Evaluation 111.1.8. Audience Research 11

    1.2.Project Title 111.3.Target Audience 121.4.Communication Theories & Learning Theories 121.5.Documenting Student Homes Team 13

    1.5.1. Content Summary 131.5.1.1. Collected Data 131.5.1.2. Tower Hamlets 141.5.1.3. Islington 141.5.1.4. Camden 151.5.1.5. Barnet 15

    1.5.2. Accessioning 151.5.3. Participant Input 16

    1.6.Audience Advocate Team 161.6.1. First Front-end Evaluation 161.6.2. Second Front-end Evaluation 161.6.3. Formative Evaluation of Social Media 161.6.4. Formative Evaluation of Exhibition and Web Resources 171.6.5. Summative Evaluations of Family Days and Open Evening 17

    1.7.Audience Research Team 171.7.1. Press Release 171.7.2. Postcard 171.7.3. Radio 171.7.4. Social Media 181.7.5. E-Newsletter 181.7.6. Magazine Article 181.7.7. Project Video Documentary 18

    1.8.Public Information Team 181.8.1. Postcard 181.8.2. Case Study 191.8.3. Private View Event 191.8.4. Project Video Documentary 19

    1.9.Learning and Interpretation Team 19

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    1.9.1. Family Days 191.9.2. Open Evening - Global Homes 20

    1.10. Web Resource Team 201.10.1.Web Elements 20

    1.10.1.1. Facebook & Twitter 201.10.1.2. Blog 201.10.1.3. Digital Story 211.10.1.4. Interactive Floor plan 211.10.1.5. Project Video Documentary 21

    1.11. Exhibition Team 211.11.1.Exhibition Concept and Design 211.11.2.Storyline 221.11.3.Location 22

    1.12. Project Management Team 231.12.1.Policy and Content 23

    1.12.1.1. UCL Ethics Policy 231.12.1.2. Fieldwork Safety 231.12.1.3. UCL Data Protection Policy 24

    1.12.2.Rules and Regulations 241.12.2.1. Data Protection Act of 1998 241.12.2.2. Health and Safety 24

    1.12.3.Resources Needed 251.12.4.Final Budget 251.12.5.Management System and Communication Plan 251.12.6.Gantt Chart 261.12.7.Learning and Communication Theory Selection & Implementation 26

    1.13. Brief Appendices 271.13.1. Project Title 271.13.2. Communication Messages 281.13.3. Learning Theories 291.13.4. Project Components 311.13.5. Communication Messages Table 421.13.6. Resources Needed 491.13.7. Project Budget 521.13.8. Management System & Communication Plan 601.13.9. Gantt Chart 61

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    FINAL PROJECT BRIEF

    1.1. Executive SummaryIn the lead up to London 2012, the Geffrye Museum (GM) is collaborating with the MA

    students from the Museum and Site Interpretation (MSI) course at UCL Institute of

    Archaeology on a project as part of the Stories of the World: London programme (STOW)

    within the Cultural Olympiad. The work focuses specifically on student homes in London.

    Who Stole my Milk?will delve into the unusual world of Londons modern student homes,

    bringing to light the unique atmosphere of friendship, conflict, and compromise that

    develops amongst roommates in shared spaces, and the impact of cultural exchange on a

    students personal identity. The project will also highlight how students rise to the

    challenge of creating a home within an impermanent space and time.

    Who Stole my Milk?will explore these themes through constructivist and socio-culturallearning theories and a cultural approach to communication. UCLs MSI students have

    developed communication messages to aid and guide the team during the development of

    the project.

    1.1.1. Communication MessagesPrimary Message: Shared space in Londons student homes in 2012 is a unique arena in

    which students from all over the world compromise, often form friendships, and

    potentially come into conflict.

    Secondary Message: Both practical objects and those of sentimental value found in

    student homes are the material elements which connect students to past homes.

    Tertiary Message: Students experience their homes in London as temporary, but find

    that these homes and the city have significant effects on their identity and practices.

    Over-arching Project Value: We aim to engage both existing and new GM audiences and

    to support inter-group and intra-group exchange; we seek to encourage visitors to reflect

    on and discuss their current or past homes, whether these be family homes, student

    homes, or homes of other types.

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    The Who Stole my Milk?: Exploring Student Homes in London messages were deduced from

    primary data obtained using different documentation techniques of social environments

    student homes. We aim to present these messages using six different mediums primarily

    targeted towards a student audience.

    1.1.2. New Networks & Community ParticipationThe Documenting Student Home Team (DSHT) undertook the documentation process

    with the following aims:

    To document student homes from an object and social history point of view in orderto collect relevant data for the Who Stole my Milk?project.

    To create new community networks for the GM and improve the GMs DocumentingHomes Collection

    DSHT interviewed a total of fourteen participants in four different homes. The data

    collected included:

    Photographs (objects, spaces, people) Audio and video interviews Private and group interviews Floor plan drawings

    DSHT accessioned the collected data into the GMs archives. Furthermore, DSHT

    maintained contact with the participants updating them on the projects content.

    1.1.3. Concourse Case ExhibitionThe lower concourse case exhibition will explore the multiple facets of modern student

    homes: from social interactions amongst roommates in shared spaces, the impacts on

    identity formation, and its reflection and projection within an impermanent space. The

    Exhibition Team (ET) will use data collected by DSHT and present it on twelve panels

    including one introductory panel.

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    ET carefully dissected the material collected by DSHT extracting themes, writing

    exhibition panel text, photograph captions, and design briefs, and mapped out possible

    visitor journeys.

    1.1.4. Learning EventsThe Learning and Interpretation Team (LIT) produced a two-day learning event themed

    around the GMsAt Home with the Worldexhibition, which was held on April 3rd and 4th,

    2012 at the GM.

    Each day entailed four one-to-two hour sessions during which participants took part in

    storytelling, cooking, arts & crafts, and tasting activities. The activities included:

    Explore Origami Draw to the Music Whats your Zodiac Animal? Time for a Cuppa The World of Chopsticks

    LIT organised an opening event, Global Homes, aimed at an adult audience. The activities

    included:

    Music: Student JukeboxExhibition Talk: At Home with the WorldExhibition Talk: Who Stole my Milk?Workshop: The World of ChopsticksActivity: Communication Breakdown!Workshop: Collage your World

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    1.1.5. Web ResourcesThe Web Resource Team (WRT) created two permanent web resources for the GM

    website and employed social media to engage with the projects primary target audience ,

    to attract this new audience to the GM, and to encourage participation.

    Permanent Resources:

    The interactive floor plan highlights typical and personal objects found within a student

    home.

    The digital story explores the theme of what makes a student house a home.

    Social Media:

    Facebook1 Twitter Blogger

    1.1.6. Public Information ResourcesIn order to promote Who Stole my Milk?: Exploring Student Homes in London, the Public

    Information Team (PIT) created postcards; one for the project, and one for the private

    view event. PIT was responsible for organising the private view event. The team also

    worked on:

    An Arts Council England case study The private view invitations Generating the content for the UCL Communications video documentary in

    conjunction with the Audience Research Team (ART)

    1 The Facebook and Twitter accounts were used to promote the blog, project events, and the exhibition.

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    1.1.7. Audience Advocacy and EvaluationThroughout the entirety of the project, the Audience Advocate Team (AAT) undertook a

    number of front-end, formative, and summative evaluations enabling team members to go

    beyond their preconceptions. Using face-to-face and online questionnaires, as well as

    group discussions, AAT gathered and analysed our primary target audiences impressions

    and thoughts on the projects cultural setting, its topic and themes, the design of delivery

    methods including the exhibition and the web resources, and the effectiveness of events.

    It aimed to maximise visitor experience and involvement.

    1.1.8. Audience Research

    ART aimed to attract a new audience to the GM students between the ages of 16 to 25 by researching relevant marketing outputs. They designed a marketing strategy using the

    following mediums:

    Postcard Radio Social media Press release E-newsletter

    1.2. Project TitleWho Stole my Milk?: Exploring Student Homes in London

    AAT surveyed the projects primary target audience using an online questionnaire and

    face-to-face interviews regarding six provisional titles. Participants were asked to rank a

    maximum of three titles in order of preference and clarify their selection. Results

    indicated thatWho Stole my Milk?ranked highest amongst available options2. Further

    2 From a total of 116 responses to the questionnaire, 88 individuals selected Who Stole my Milk?as their

    preferred 1st, 2nd, or 3rd option.

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    consultation with GM staff resulted in the addition of the subtitle: Exploring Student

    Homes in London3.

    For title preference breakdown, see appendix 1.13.1.

    1.3. Target AudienceFollowing research into visitor demographics at the GM conducted by AAT and ART, the

    UCL team selected the following target audiences for the project:

    Primary Target Audience: Age 16-25; expected to include pre-university teenagers,undergraduate students, and postgraduate students4.

    Secondary Target Audience: Age 26-60+; GM core audience5. Tertiary Target Audience: Age 15 & younger6.

    1.4. Communication Messages and Learning TheoriesThe projects communication messages (see section 1.1.1) aimed to implement

    constructivism, socio-cultural learning theory, and cultural communication theory7. All

    three theories postulate that the learner makes new meanings based on previous

    knowledge and experience, and that all knowledge is individually and socially

    constructed. The theoretical basis of the project shaped the communication messages in

    these ways:

    3 The title specifically aims to attract the projects primary target audience as it is thought that the GMs core

    audience will visit the exhibition regardless.

    4 This age group represents only 7% of visitors to the museum. Thus, the project aims to attract this new

    audience to the GM. When taking into consideration reasonable travelling distances, AAT and ART anticipate

    this new audience will originate primarily from London and the Southeast.

    5 Further research into visitor demographics at the GM indicates that 71% of visitors to the museum are agedbetween 26 and 60+. AAT and ART have selected this core GM audience as the projects Secondary Target

    Audience. The teams expect that this audience will tour the exhibition as part of their overall visit to the GM

    as statistics show that returning visitors make up 52% of attendance to temporary exhibitions.

    6 This group makes up 22% of the GMs regular visitors. The teams hope to target this group by means of twofamily activity days. See The Geffrye: Summary of Visitor Knowledge Research Findings 2010.

    7 While these theories have different points of emphasistraditional constructivism tends to focus more on

    what occurs between the individual and the environment, while socio-cultural learning and culturalcommunication theories focus on the interaction between the individual and the group, all three are closely

    related and support one another.

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    Our communication messages employ the constructivist strategy of exhibiting theknown for audience members who are or were students. They also offer familiar

    points of entry for non-student audiences.

    Our communication messages are designed to both tap into audience members pre-existing social knowledge and to provoke social engagement and group meaningmaking among visitors to both our physical and virtual creations.

    Our communication messages, while clear and precise, are jumping off points foraudience members to consider and share their own experiences and use these to

    develop their own interpretations of the material presented.

    For further details on the chosen learning theories and the communication messages, see

    appendices 1.13.2 1.13.5.

    1.5. Documenting Student Homes Team (DSHT)DSHT documented four different households totalling fourteen participants using a

    number of research methods such as film, photography, sound recordings and floor plan

    drawings. The full documentation of each household took three to four hours: this

    involved explaining the project to participants and informing them of the possibility that

    data might be transferred into the GMs archives. Each participant signed a consent form

    and a model release form giving ET and WRT clearance to use their data8. Further consent

    was obtained before the collected data was accessioned into the GM archives.

    1.5.1. Content Summary1.5.1.1. Collected Data

    DSHT collected the following information from each household:

    Photographs by Li Wang (DSHT Photographer) including:o Private space/bedroomso Personal objects

    8 Each household was assigned a name according to its approximate location within London and based on thenicknames they gained during the documentation process. These nicknames were slightly altered in the

    exhibition and web resources to reflect their borough and ensure the participants privacy.

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    o Shared spaces: kitchen, living room, shower room, and toileto Kitchen cupboards and fridgeo Participants, individually and in groupso Participants preparing food

    Film of the group interviews Sound recordings of the groups and individual interviews Floor plans drawn by each household member

    1.5.1.2. Tower HamletsLocated in East London, this ex-council building flat contains three bedrooms, a living

    room9

    , a small kitchen, and a separate toilet and bathroom. Four out of the fivepostgraduate residents agreed to participate in our project; four took part in the group

    interview, while only three were interviewed individually. From varied backgrounds

    English, French, American, and German each participant has resided outside their home

    country and enjoys travelling, an aspect reflected within the flats content.

    1.5.1.3. IslingtonThis two-floor house located near Caledonian road includes a kitchen, three bedrooms10,

    and a storage area. Its four postgraduate residents originate from different regions in

    China. Although two of the participants are a couple, the flatmates did not know each

    other prior to living together. As a result, they live, cook, and entertain separately

    respecting each others personal and private lives. However, communication does occur

    when necessary. The students suggested this house was temporary and they did not

    regard it as a home.

    9 This room was converted into a fourth bedroom. The tenants, however, still use the space as a living room.

    10 The first bedroom is located on the ground floor, while the other two are found in the basement.

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    1.5.1.4. CamdenThis house located near Euston station includes a small kitchen and three bedrooms.

    Three out of the six occupants agreed to participate in our project: a Vietnamese couple

    and a Maltese woman11. The Maltese woman occupies a large bedroom filled with objects

    belonging to her partner and furniture owned by the landlord. The Vietnamese couple

    share a very small room; having resided in the country for only a short period of time,

    they do not own many objects. The three participants believed they had created a home

    together.1.5.1.5. Barnet

    This house located in North London is larger than most student homes. It includes adining room12, a living room13, a large kitchen, a laundry room, two bathrooms, and four

    bedrooms. Three out of the four residents took part in our project; all PhD students, one

    flatmate is English and the remaining are Italian. Having resided in the flat for three to

    four years, the Italian participants own many objects. The English participant, however,

    only relocated in September and has not yet decorated his bedroom. There was a

    significant difference in the flats cleanliness and tidiness compared to the other student

    homes. DSHT associates this with the students being older14.

    1.5.2. AccessioningDSHT accessioned the material into the GMs Documenting Homes Collection.

    11 The Maltese woman shares her room with her partner who, like the other non-participants, is not a student.

    12 The dining room has been converted into a guest room sofa bed.

    13 The living room is the main shared space television.

    14 The participants are all PhD students, and are older than the projects primary target audience.

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    1.5.3. Participant InputDSHT remained in contact with the participants informing them on how they would be

    featured in the project; ET and WRT were keen not to portray the participants in an

    unfavourable light.

    1.6. Audience Advocate Team (AAT)AAT conducted front-end evaluations and formative evaluations. They also conducted

    summative evaluations of the Family Days and the Global Homes events.

    1.6.1. First Front-end EvaluationUCL team members carried out 83 surveys at the GM and at UCL on December 13 th 14th,

    2011. They aimed to test public awareness and interest in the Cultural Olympiad, SOTW,

    and student homes.

    1.6.2. Second Front-end EvaluationUsing results from the first front-end evaluation, AAT developed a second front-end

    evaluation15. The survey tested the primary target audiences reactions to the projects

    potential titles, the types of objects to be used, any potential links between personal

    objects and cultural identity, different mediums through which the project could be

    presented, and the popularity of certain social media sites.

    1.6.3. Formative Evaluation of Social MediaAAT began its formative evaluation of the blog on March 5th using an online survey posted

    on the websites main page. The blog survey and the collection of data continued until

    March 29th. The survey aimed to assess the audiences reaction to the blogs design,

    writing style, and content. AAT also monitored online traffic and the effectiveness of the

    postcards QR code. AAT also evaluated the outreach of the Facebook and Twitter posts.

    15 Some of the surveys were carried out in person. The majority were circulated by UCL team members using

    an online SurveyMonkey link.

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    1.6.4. Formative Evaluation of Exhibition and Web ResourcesOn March 12th, AAT carried out a fourth evaluation with the Geffrye Youth Panel testing

    their opinion of proposed design, content, and images for the exhibition panels, WRTs

    floor plan, and digital story. AAT continued its evaluation using an online survey betweenMarch 17th and March 23rd.

    1.6.5. Summative Evaluations of Family Days and the Global Homes EventAAT carried out a summative evaluation of the Family Days at the GM on April 3rd and 4th.

    AAT also carried out a summative evaluation at the Global Homes event on May 16th.

    1.7. Audience Research Team (ART)ART designed a marketing strategy to reach out to the primary target audience. The

    elements of the strategy were:

    1.7.1. Press ReleaseThe press release was sent to student magazines, student papers, and alumni magazines.

    An email to the editor followed complete with relevant images and text about the project,

    as well as the project postcard.

    1.7.2. PostcardThe postcard was sent to high schools, colleges, relevant organisations and shops along

    with the press release it was also available at the GM. Any recipient intending to place

    the postcard on an announcement board received a minimum of two cards, thus allowing

    for the display of both sides.

    1.7.3. RadioA shorten text version of the press release was sent to ten radio stations and three UCL

    team members were nominated to be spokespeople should any station request

    interviews. The interviews would have focused on the projects title, its links to student

    life, and would have referred the audience to the projects blog for further details.

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    1.7.4. Social MediaART assisted WRT in circulating news and content regarding the project using Facebook

    and Twitter. The posts encouraged the primary target audience to interact: their casual

    and humorous tone aimed to provoke interest among students and trigger discussions.

    1.7.5. E-NewsletterPre-existing members of the GMs mailing list received an e-newsletter summarising the

    project and detailing key information. The newsletter enabled the project to target the GMs

    core audience. The email also included the press release and postcard.

    1.7.6. Magazine ArticleART wrote an article showcasing the projects outputs for publication in a popular

    magazine.

    1.7.7. Project Video DocumentaryUCL Communications approached the UCL team wanting to produce a video documentary

    about the project in order to highlight student achievements within the university. The

    documentary, filmed jointly by ART and PIT, coordinated by the ART point team member

    and assembled and edited by WRT and PMT, showcased all project outputs from the

    collection of data to its public display using interviews of UCL team members, and GM

    staff members.

    1.8. Public Information Team (PIT)PIT aimed to promote and inform the public about the project using a series of marketing

    outputs. In addition to the project outputs, PIT assisted the Geffrye Youth Panel in manning

    the information stalls during half term and April Family Days.

    1.8.1. PostcardIn collaboration with a graphic designer, PIT designed a postcard to promote the project

    which featured a picture of the Regency Room at the GM next to a picture of a messy

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    student room. The back of the postcard included brief details about the project, including

    the dates of the exhibition and a QR code to link to the blog.

    1.8.2. Case StudyPIT drafted a case study describing the project for submission to the Arts Council England.

    The case study was completed in late April.

    1.8.3. Private View EventPIT organised a private view event that showcased all project outcomes to a select

    audience. The event occurred at the GM on May 24th after the exhibition opened and the

    web resources launched. PIT designed the invitation with the help of a graphic designer; it

    was approved by LOGOG.

    1.8.4. Project Video DocumentaryPIT assisted in writing questions, contacting participants, and recording interviews at the

    GM chronicling student and staff participation in the Who Stole my Milk?: Exploring Student

    Homes in London project.

    1.9. Learning and Interpretation Team (LIT)LIT organised two Family Days and a Global Homes event aimed at an adult audience.

    1.9.1. Family DaysThe Family Days served as a platform to promote the values, themes, and objects

    associated with the GMsAt Home with the Worldexhibition. Through these activities, LIT

    aimed to improve family ties, shape knowledge using hands-on and multi-sensory games,

    and highlight the culturally eclectic nature of homes in England. The Family Days, aimed

    at family groups with participants of all ages, consisted of eight one-to-two hour sessions

    (four sessions per day). Attendees participated in such activities as storytelling, cooking,

    arts & crafts, and tasting sessions. The Family Days took place on April 3rd and April 4th,

    2012.

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    1.9.2. Opening Evening Global HomesGlobal Homes was aimed atthe projects primary target audience in order to encourage

    them to engage with the project. Activities included workshops, music, and informal

    discussions where visitors were invited to speak with the curators and socialise withother participants. The event enabled visitors to soak up the atmosphere of the Cultural

    Olympiad and student homes. It took place on May 16th, 2012.

    1.10. Web Resource Team (WRT)WRT utilized two strands of online communication: a digital story and an interactive floor

    plan uploaded on the GMs website; social media applications, such as Twitter, Facebook,

    and a blog, enabling WRT to communicate to a wider audience.

    1.10.1.Web Elements1.10.1.1. Twitter & Facebook

    WRT used linked Geffryes Young Peoples Twitter and Facebook accounts to create an

    online diary and update the readership on the projects progress. The social media

    applications also served as promotional tools to communicate news and upcoming events,

    to promote the GMs website and the projects blog, and raise awareness amongst the

    primary target audience.

    1.10.1.2. BlogThe blog, launched on March 5th, was an arena where student audiences and potential

    museum visitors could interact and share personal stories, videos, and photographs of

    their experiences living in a student home. Topics included but were not restricted to:

    food, stories of conflict, objects of identity and connections to past home. WRT posted bi-

    weekly. Audiences were asked to respond either through leaving comments on the blog or

    [email protected]. The blog was graphically updated after AATs

    survey.

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    1.10.1.3. Digital StoryThe digital story consisted of a short film (3-4 min) incorporating photographs and audio

    provided by DSHT. The topic explored the idea of what makes a student house a home.

    Themes included life in London, potential conflict and situations of compromise amongstroommates, homemaking through decorations, objects of sentimental value, cooking, and

    ultimately the friendships that blossom within shared spaces.

    1.10.1.4. Interactive Floor planThe interactive floor plan a 3-D drawing representing a typical student home delineated

    common objects found within a student home and activities occurring in private and public

    spaces. Upon object selection, a separate window offered the audience photographs and

    texthighlighting one students personal relationship with the specific object. WRT

    cooperated with Big Picture Inc., an external contractor, for the design.

    1.10.1.5. Project Video DocumentaryWRT edited video footage obtained at the GM creating a story outline and a rough cut

    documentary.

    1.11

    Exhibition Team (ET)ET intended to design a twelve panel exhibit aimed at the projects primary target

    audience which disseminated the aforementioned communication messages.

    1.10.2.Exhibition Concept and DesignET produced a constructivist exhibition with multiple entry points enabling visitors to

    freely approach each panel section from the temporary exhibition space, the art rooms, or

    the staircase. ET took advantage of the spatial layout see project outcomes appendix

    2.7.7 to divide the communication messages. Each message was explored using stories

    collected by DSHT of individual or student groups.

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    ET formed conceptual links between each panel section in order to demonstrate how

    elements of a student home work together to make them unique yet similar to other

    homes. This resulted in the repetition of key information and ideas at strategic points. The

    overall design of the panels also showed similarity across the exhibition in order to

    provide a visually cohesive exhibition. Finally, ET utilised object images and audience

    questions to create links with concurrentSOTW-themed exhibitions found throughout the

    GM.

    1.10.3.StorylineThe storyboard (see project outcomes appendix 2.7.8) outlines the exhibition ideas. The

    panels are numbered for clarity of explanation, and do not indicate a narrative approach

    dictating how the visitor must approach the exhibition.

    The communication messages are summarised in the introductory panel. The first

    communication message begins in panel three, while communication message two begins

    in panel six, and communication message three starts with panel nine.

    Each panel has been assigned a specific theme supporting the constructivist design of the

    exhibition. The modalities selected within the concourse exhibition are text and images;

    audio and video will be available on the web resource, thus complementing the exhibition.

    ET will use the pre-selected colour scheme of the SOTWbrand: the GM has already chosen

    pink in their exhibition. ET will also incorporate the ribbon theme implemented by the

    GM.

    1.10.4.Location16

    16 The panels available include one metal wall panel at the bottom of the access stairs and eleven slim glass

    cases mounted into the walls with room for panels and small objects. In addition, the glass panels above the

    cases and metal panels below are available for the exhibition.

    The surrounding brick walls are part of the Grade I listed building and therefore nothing can be attached to

    them. The floor space needs to be left clear for functions.

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    The exhibition space is an open plan and led to the GMs temporary exhibitAt Home with

    the World. Potential challenges included the risk for through traffic and high noise levels

    as these may have reduced visitor dwell time. ET selected panel one as the introduction

    because, aside from the lift, the main way to access the exhibition space is via the stairs.

    Therefore, although visitors may not have started the exhibition here, it was likely to be in

    their initial line of sight.

    1.11. Project Management Team (PMT)PMT was responsible for maintaining a project schedule which ensured that teams met

    deadlines and generated deliverables. Calendars for each team were created and updated

    to clarify team deadlines (see project outcomes appendices 2.8.3 2.8.8). PMT maintained

    a project budget and resource chart, ensured good communication between the GM, the

    project teams, and UCL staff, and certified that the design, content and overarching vision

    of the project were consistent across all aspects of the project.

    1.11.1.Policy and Content1.11.1.1. UCL Ethics Policy

    The project was exempt from undergoing review by the UCL Ethics Committee as student

    researchers did not collectSensitive Personal Data as defined by the UCL Ethics Policy.

    As is generally recommended by the Committee to all UCL research projects involving

    ethnographic research, all team members abided by the Ethical Guidelines for Good

    Research Practice as put forth by the Association of Social Anthropologists of the UK and

    the Commonwealth (http://www.theasa.org/ethics/guidelines.shtml). This included

    negotiating informed consent with participants, allowing participants to retroactively

    retract information within a given time period, and attempting to anticipate and mitigate

    any potential negative effects of participation in the project.

    1.11.1.2. Fieldwork SafetyThe Project Manager and DSHT Leader completed a fieldwork risk assessment outlining

    risks to the personal safety of student researchers in the field. To counter these risks,

    http://www.theasa.org/ethics/guidelines.shtmlhttp://www.theasa.org/ethics/guidelines.shtml
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    DSHT adopted a call-in system to the Project Manager when the team arrived and

    departed from a student home, exclusively utilized public transportation, and concluded

    all research before 10pm.

    1.11.1.3. UCL Data Protection PolicyBoth UCL and the GM comply with the Data Protection Act of 1998. In accordance with

    UCLs Data Protection Policy, the Student Home Project was approved and admitted to the

    UCL Data Protection Registration, reference No Z6364106/2012/01/46, section 19.

    The project avoided the processing ofSensitive Personal Datadue to ethical

    implications and primarily processed standard personaldata. Processing included

    activities such as storing, consulting, disclosing and destroying data.

    1.11.2.Rules and Regulations1.11.2.1. Data Protection Act of 1998

    Both UCL and the GM comply with the Data Protection Act of 1998. Our compliance with

    the act was ensured by our compliance with the UCLs Data Protection Policy section 8.3

    and with guidance provided by the GM.

    1.11.2.2. Health and SafetyBoth UCL and the GM must comply with the Health and Safety at Work etc Act 1974 and

    its accompanying secondary legislation. Under the act, leisure and education

    organizations must ensure the health and safety of both employees and participants, who,

    in the case of the Student Homes Project, include UCL students and visitors to the GM. The

    standard procedure for compliance requires that management conduct a risk assessment

    and make plans to mitigate identified risks. Students completed a risk assessment for

    fieldwork. All other aspects of health and safety were covered by the GMs Health and

    Safety Policy 2010, which is specifically interpreted and implemented at departmental

    levels within the GM. For the Family Days, LIT adapted the risk assessment used by the

    Education and Learning Department. For the exhibition, Global Homes event, and the

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    private view, the Project Manager had a discussion with the Head of Front of House and

    Security at the GM, Adrian Wells, about potential risks for the concourse and caf areas.

    These risks were deemed to be minimal, and no mitigation strategies other than those

    routinely followed by the GM were deemed to be necessary. PMT also consulted the UCL

    Guidance for Exhibitions. PMT conveyed to all team members that no activity is so

    important or urgent that it will be carried out other than with full regard to all issues of

    health and safety (British Museum Health and Safety Policy 2008).

    1.11.3.Resources NeededSee appendix 1.13.6

    1.11.4.Final Budget

    See appendix 1.13.7

    1.11.5.Management System and Communication PlanThe management system and communication plan followed the hierarchy described in

    appendix 1.13.8.

    Each member of PMT oversaw and facilitated communication with the following teams:

    Project Manager: DSHT, ET, & LIT Project Coordinator: AAT, ART, & PIT Content Editor: ET17 & WRT

    Emails were the GM staffs preferred method of communication. Each team selected a

    representative responsible for contacting their GM counterpart. Team members also

    communicated via email with both MSI course coordinators. For communication within

    the project team, team members used Basecamp, a communication and project

    management platform (www.basecamphq.com). Other forms of communication between

    project members, which were primarily facilitated through Basecamp included:

    17 Content only

    http://www.basecamphq.com/http://www.basecamphq.com/
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    Intra-team meetings and messages18 Inter-team meetings and messages Full UCL team meetings and messages Panel meetings Meeting of teams with GM counterparts Sharing of relevant files Brainstorms with Whiteboard MSI classes Friday updates issued by the Project Coordinator over e-mail which included

    information regarding key meetings and upcoming events.

    1.11.6.Gantt ChartSee appendix 1.13.9.

    1.11.7.Learning and Communication Theory Selection and ImplementationPMT facilitated the identification and application of the appropriate theoretical framework

    (constructivism, socio-cultural learning theory and cultural communication theory)

    throughout the development of the project. Through the use of presentations, group

    discussions, and worksheets completed by each team, team members reviewed their

    knowledge from the previous term and made connections between their practice in the

    specific components that they were responsible for and the supporting theories. As

    knowledge of and familiarity with the supporting theories grew throughout the term, team

    members were eventually asked to use their experience to reflect on how they might apply

    these theories in the future as a working professional, and the potential strengths and

    weaknesses of the theories.

    18 Messages referred to any information or query exchanged between team members relating to dates,

    milestones and deliverables. Basecamp messages were the main form of communication for the project.

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    1.12. Brief AppendicesAPPENDIX 1.13.1 PROJECT TITLE

    First choice

    17%

    24%

    29%

    13%

    13%4% A. Fusion & Confusion

    B. Student Living: Just

    Passing through

    C. Who Stole My Milk?

    D. Your Mother Doesnt

    Live Here

    E. Funny, Messy, Whiskey

    F. Uni! No Parents

    This pie chart demonstrates the overall percentage of interviewees title preferences.

    Firstchoice

    Secondchoice

    Thirdchoice

    ResponseCount

    20 23 16 59

    29 24 17 70

    34 30 24 88

    16 23 19 58

    15 17 17 49

    5 12 20 37

    B. Student Living: Just Passing through

    C. Who Stole My Milk?

    D. Your Mother Doesnt Live Here

    Answer Options

    E. Funny, Messy, Whiskey

    Looking at the six titles below, in the context of student living and student homes which three titles interest you the most?

    F. Uni! No Parents

    A. Fusion & Confusion

    This table outlines the number of individuals who selected specific titles as their first,

    second, and third choices.

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    APPENDIX 1.13.2 COMMUNICATION MESSAGES

    Our primary communication message reflects broadly shared experiences in student

    homes. The idea, however, that interpersonal compromise and conflict is characteristic of

    communal living will be something familiar to anyone who has lived as part of a group. The

    pre-existing knowledge that this message will tap into will be of a social nature. In

    addition, we expect that the stories and themes we will use to illustrate this message will

    engage the audiences sense of humour and encourage them to share their own stories with

    each other. Both of these effects are likely to lead to social interaction and group meaning-

    making.

    The first of our secondary communication messages also reflects a common student

    experience of bringing or acquiring objects that connect one to past homes. As the message

    also taps into a more general experience of valued objects, it will provide non-student

    audiences another point of familiar entry to the project. As sentimental and practical

    objects can reflect both social and cultural background on both a micro and macro scale,

    this message also places personal identity within the wider contexts of family, community,

    society, culture and country and, thus, encourages audience members to use their

    experience of belonging to and making meaning within various groups to relate to and

    make sense of the experiences portrayed in the project. Finally, the emphasis placed by

    this message on valued objects provides the target audience, a statistically

    underrepresented audience at the GM, with a point of familiar entry from which to connect

    with other, less familiar objects within the GM and with the museum as a whole.

    Our final communication message reflects the common student living experience of

    transience and liminality. While a significant characteristic of the student experience and a

    point of familiarity for our student audience, we predict that this message will be the most

    difficult to convey to audience members who have never been students, precisely because

    it lacks obvious general points of familiar entry. However, we hope to provide this

    message, access to which will be scaffolded by the more accessible messages, as a

    springboard for novel reflection for both student and non-student audiences alike.

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    APPENDIX 1.13.3 LEARNING THEORIES

    Constructivism requires that, in any educational situation, a learner be able to relate to

    something familiar, something that is already known or has already been experienced

    (Hein 1998, 156). As the GM focuses on the home, visitors engage with the museum from a

    very personal store of pre-existing knowledge and experiences. On the one hand, for non-

    student audiences, our project is replicating the constructivist strategy found throughout

    the GM of granting conceptual access to all visitors by displaying familiar objects that

    provide a gateway to more foreign and remote objects and situations. (Hein 1998, 161-

    162). For a significant portion of our target audience, however, we are employing the

    constructivist strategy of exhibiting the known (Hein 1998, 162-164); by documenting

    and representing student homes in our exhibition, web resource, and events, we hope to

    reflect elements of the student experience to which a significant portion of our target

    audience can directly relate. All of our communication messages have been informed by

    our teams personal experiences in student homes and by front-end evaluations conductedwith members of the target audience. While these communication messages reflect the

    student experience, they have also been designed to offer familiar points of entry for non-

    student audiences.

    Home is a social place, and, thus, knowledge of home, what home is and what makes a

    home is highly socially-constructed. The differences in details but broad commonalities

    found in the idea of home held by individuals of a single group are an apt illustration of

    the socio-cultural claim that what we know is produced through our interpretation of

    our individual experiences but also through the testing and refining of our interpretation

    within significant communities (Hooper-Greenhill 1999, 70). Student and non-studentvisitors alike will approach the project with ideas of home that have been informed by

    those significant communities or communities of practice in which they have lived,

    whether these communities are composed of family members or roommates. In addition,

    GM visitors, like most museum visitors, tend to visit the museum in groups, and thus, make

    meanings from the material on display and events as part of social groups. We expect the

    GM core audience to visit our exhibition and events in groups, and we hope to encourage

    our primary target audience to engage with the exhibition, events, and web materials as a

    part of an enjoyable and social experience. Audience members will make meanings

    individually and jointly. Our communication messages are designed to both tap into

    audience members pre-existing social knowledge and to provoke social engagement and

    group meaning making among visitors to both our physical and virtual creations.

    The idea of home is so individually and collectively subjective that it would be neither

    possible nor desirable to create a project on this theme that communicated a right

    answer or a singular interpretation. Constructivism, socio-cultural learning theory, and

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    cultural communication theory, with their common tenet that knowledge is constructed,

    provide us with a basis for creating project that includes multiple layers of interpretative

    possibilities. By inserting the student home into the GMs discourse of home, we are

    broadening the notion of home by giving representation to new voices. By including

    students of various nationalities, we are also extending this dialogue beyond cultural

    boundaries. Our communication messages, while clear and precise, are jumping off points

    for audience members to consider and share their own experiences and use these to

    develop their own interpretations of the material presented.

    (Hein 1998, 26) Our project makes use of both the

    learning theory and epistemological framework provided by constructivism.

    (Hooper-Greenhill 1999, 17). Our project recognizes

    that meaning making occurs at the interrelated levels of the individual, communities, and

    society and culture.

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    APPENDIX 1.13.4 PROJECT COMPONENTS

    In order to support the chosen learning and communication theories, each project component considers: 1) the previous

    knowledge and experiences of audience members, 2) the accessibility of the project and engagement of audience members, 3)

    the social context from which and within which the audience members will engage with the project, and 4) how to allow and

    support audience members in making their own interpretations.

    Project Component Previous Knowledge

    and Experience:

    Increased Access and

    Engagement:

    Social Context and

    Engagement:

    Open-Ended Meaning

    Making

    How do the project

    components encourage

    audience members to

    draw connections

    between the project and

    their previous

    knowledge and

    experience?

    How do the project

    components make the

    project more

    accessible to the

    traditionally

    underrepresented

    target audience, as

    well as audience

    members of different

    cultural backgrounds,

    learning styles and

    physical and mental

    levels and abilities?

    How do the project

    components

    encourage audience

    members to engage

    socially with the

    project as part of a

    community of

    practice?

    How do the project

    components allow

    audience members to

    actively make their

    own meanings as

    opposed to passively

    receiving correct

    meanings?

    Communication

    Messages (Entire

    Project Team)

    See Appendix A.

    Title (Entire Project When the title was tested This title resonates The title attempts to The title does not name

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    Team) with the target audience,

    respondents stated that it

    reminded them of their

    personal experiences

    with student living.

    with the traditionally

    underrepresented

    primary target

    audience. The subtitle

    Exploring Student

    Homes In London

    clarifies the subject

    matter for student andnon-student audiences.

    engage the audiences

    sense of humour and

    fun. These qualities

    portray engaging with

    the project as an

    enjoyable social

    activity.

    a specific culprit.

    Rather it asks who the

    milk thief was,

    allowing audience

    members to create

    their own

    interpretation.

    Primary Source

    Research

    (Documenting

    Student Homes

    Team)

    By recruiting student

    participants and

    documenting their homes

    and experiences, DSHT

    has provided content that

    allowed the rest of the

    project to connect with

    the primary target

    audience by reflecting

    components of the

    primary target audiences

    experience.

    By collecting

    photographs, videos,

    and sound recordings,

    DSHT provided the rest

    of the project with

    content that could be

    used to engage a

    variety of learning

    styles and

    developmental levels.

    By recruiting

    participants from

    different cultural

    backgrounds, the

    material collected by

    The material collected

    by DSHT was social in

    nature and provoked

    students to reflect on

    their own social

    experience, while

    potentially bringing

    student and non-

    student audiences

    together to create a

    broader community

    for the discussion of

    the meaning of

    home.

    As the material

    collected by DSHT

    represented a diversity

    of specific experiences,

    it allowed the rest of

    the project to convey

    that there are multiple

    ways in which students

    live and experience

    home. This, in turn,

    invited the audience to

    create their own

    interpretation of the

    project components

    and their personal

    experiences.

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    DSHT allowed the

    project to engage with

    a culturally diverse

    audience.

    Front-end and

    formative

    Evaluations

    (Audience

    Advocates)

    Front-end and formative

    evaluations assessed

    precisely what audience

    members were familiar

    with and what they

    expected to see in a

    project on student

    homes. The rest of the

    project team utilized this

    information to shape

    their project components.

    The front-end and

    formative evaluations

    focused heavily on

    soliciting opinions and

    feedback from the

    traditionally

    underrepresented

    primary target

    audience. This helped

    the project team to

    create a project that

    meets the needs and

    expectations of the

    primary target

    audience.

    By asking for feedback

    about social media use,

    preferred

    communication media

    and exhibition

    Front-end and

    formative evaluations

    examined museum

    visiting and social

    media habits so that

    project team

    members had a better

    understanding of the

    groups from which

    and within which our

    audience was likely to

    engage with our

    project.

    The front-end and

    formative evaluations

    allowed multiple

    audiences to have a

    voice about what

    content the project

    covered and how it

    was presented.

    Decision-making

    power was shared with

    the audience. The

    evaluations also

    captured multiple and

    disparate audience

    viewpoints. The rest of

    the project attempted

    to respond to the

    variety of viewpoints

    expressed.

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    components, the front-

    end and formative

    evaluations also

    ensured that the target

    audience was able to

    engage with the project

    in the ways which they

    preferred.

    The front-end

    evaluations also

    solicited feedback from

    core GM audiences so

    the project team was

    able to ensure that the

    project appealed to

    them as well.

    Marketing Plan

    (Audience

    Researchers)

    The marketing plan was

    based on research into

    which media outlets were

    used by and are familiar

    to the primary target

    audience.

    The marketing plan

    reached out to the

    traditionally

    underrepresented

    primary target

    audience by publicizing

    the project in media

    outlets such as student

    By publicizing the

    project through

    various media outlets,

    including social

    media, the marketing

    plan aimed to foster

    discussions among

    students about the

    By engaging with the

    primary target

    audience in ways

    which are acceptable

    and appealing to them,

    the elements of the

    marketing plan

    portrayed the project

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    publications, student

    radio shows and social

    networking utilities

    popular with this

    audience.

    project and its

    themes.

    as something which

    was open to their

    contribution and

    interpretation, rather

    than something which

    was being interpreted

    for them.

    Family Days:

    (Learning and

    Interpretation

    Team)

    The workshops at the

    Family Days drew and

    expanded upon on

    participants past

    experiences with crafts,

    cooking, music, different

    cultures and the GM.

    The workshops were

    designed to appeal to

    every age group by

    providing activities that

    could be both easy and

    non-verbal and

    adapted for more

    advanced

    developmental levels.

    The workshops were

    multi-sensory and

    active and designed to

    appeal to a variety of

    different learning

    styles.

    Participants attended

    the workshops in

    family groups. The

    activities were

    designed to

    encourage

    cooperation,

    collaboration and

    knowledge-sharing

    among family

    members.

    The workshops

    encouraged young

    people and their carers

    to imagine, create, and

    experiment. While the

    workshops provided

    information and

    inspiration, they

    allowed the young

    people to reinterpret

    the music, objects, arts

    and traditions of

    different cultures in

    their own ways.

    Open Evening for

    Adults: and

    The entertainment and

    workshops at the Global

    The entertainment and

    workshops offered

    All of the

    entertainment and

    The entertainment and

    the workshops offered

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    Interpretation

    Team)

    Homes event were

    designed to evoke

    personal memories and

    reflection. By focusing on

    past memories and

    communication skills,

    Global Homes allowed

    attendees to connecttheir experiences at the

    event with past

    experiences.

    were multi-sensory.

    They were aimed at

    appealing to the

    underrepresented

    target audience in

    order to encourage

    them to visit the GM.

    workshops were

    crafted so that they

    were enjoyable and

    social experiences.

    Attendees were

    encouraged to come

    in social groups.

    The workshops

    encouraged social

    interaction between

    participants.

    aimed to show that

    there are many

    different ways in which

    people experience

    home, London, and

    being a student. The

    workshops

    emphasized thedifferent ways in which

    people communicate.

    Postcard (Public

    Information Team)

    The postcard, which

    features an image of a

    student room,

    encouraged members of

    the primary target

    audience to draw

    connections between

    their own livingexperiences and the

    project.

    The postcard, by

    featuring an image of a

    student room and an

    image of a period room

    at the GM, was

    designed to appeal to

    both the

    underrepresentedprimary target

    audience and the core

    GM audience. Both

    audiences were

    provided with a point

    of conceptual entry.

    By juxtaposing a

    messy student room

    with an image of a

    period room, the

    postcard attempted to

    engage the audiences

    sense of humour and

    fun. These qualitiesportrayed engaging

    with the project as an

    enjoyable social

    activity.

    While the postcard

    suggested certain

    themes and hints and

    common

    preconceptions, it

    posed these as being

    in question, thus

    encouraging thereader/viewer to

    decide for themselves

    whether or not they

    agree.

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    Private View (Public

    Information Team)

    -Event

    -Invitation

    The private view served

    as an informal forum

    which encouraged social

    engagement and the

    sharing of experience,

    knowledge, and

    preconceptions.

    The private view

    served as a fun

    occasion for members

    of the primary target

    audience to come to the

    GM and to engage with

    the project. The guest

    list of the private viewmixed museum

    professionals with

    students, which

    demonstrated to the

    primary target

    audience that the GM is

    a welcoming place that

    values them.

    The private view

    encouraged members

    of existing

    communities of

    practice to come to

    the exhibition

    together, but it also

    resulted in peoplewho did not attend

    the event together

    engaging in dialogue.

    By inviting a diverse

    group of attendees, the

    private view

    encouraged a variety of

    interpretations of the

    project, rather than

    just the interpretation

    of a single audiencegroup.

    Web Resource: (Web

    Resource Team)

    The themes and content

    of both the floor plan and

    the digital story were

    shaped by the front-end

    and formative

    evaluations, which

    informed the project

    team about the

    audiences pre-existing

    knowledge and

    The floor plan and the

    digital story allowed

    anyone with an

    internet connection to

    engage with the

    project, thus expanding

    access beyond those

    who could physically

    come to the GM.

    The floor plan

    featured people and

    objects. When

    audience members

    engaged with the floor

    plan they were

    engaging with the

    participants whose

    experiences were

    documented. It was

    the human face that

    The floor plan offered

    information about the

    personal and historical

    significance of each

    documented object.,

    but as the floor plan

    did not come together

    in a single narrative,

    audience members had

    to craft their own

    understanding of the

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    experience.

    The floor plan allowed

    people to draw

    connections between the

    typical objects

    represented and theirown objects of

    sentimental or functional

    value.

    The digital story

    addressed the challenges

    that students face in

    feeling at home in a new

    place; student members

    of the primary target

    audience were able torelate their own

    experiences to the story.

    The floor plan and

    digital story catered to

    different learning styles

    as the former was

    interactive, while the

    latter used visual and

    audio media.

    allowed audience

    members to connect

    with the objects and

    the ideas presented.

    One of the main

    themes addressed inthe digital story was

    that of the importance

    of friendship in order

    to feel comfortable in

    a new place.

    floor plan as a whole.

    The digital story began

    by posing questions to

    the viewer. The story

    that unfolded was one

    possible answer to thequestion, but not the

    only answer.

    Social Media (Web

    Resource Team)

    Facebook & Twitter are

    used by many of the

    target audiences. Using

    them to promote the

    Facebook & Twitter

    were particularly

    effective ways to reach

    the underrepresented

    While going on online

    is generally a solitary

    activity, Facebook &

    Twitter and the blog

    The blog was a

    platform by which

    audience members

    shared and reflected

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    project tied into a

    platform which audience

    members already utilized

    and understood.

    The themes and content

    presented by the blogwere shaped by the front-

    end and formative

    evaluations. The blog

    allowed audience

    members to share their

    prior knowledge,

    experience and ideas.

    primary target

    audience, as this group

    utilizes online social

    media so heavily.

    The blog provided

    access to people whowere online savvy and

    like to engage in

    dialogue, but might

    otherwise shy away

    from museum-based

    projects.

    were used to foster

    the creation of virtual

    group engagement

    and communities.

    By using the Geffryes

    Young PeoplesFacebook & Twitter,

    WRT tapped into a

    pre-existing

    community of practice

    and expanded this

    community by

    encouraging audience

    members engaging

    with the project to

    follow the Young

    Peoples accounts.

    The blog created its

    own community of

    practice by

    encouraging students

    and former students

    from around the

    upon their experiences.

    There was no right or

    wrong answer.

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    world to contribute

    material on different

    topics and discuss it

    with each other.

    Exhibition

    (Exhibition Team)

    The content and design of

    the exhibition were

    shaped by the front-end

    and formative

    evaluations, which

    informed project team

    members about the

    audiences pre-existing

    knowledge and

    experience.

    The content from DSHT

    allowed ET to create an

    exhibition that reflected

    elements of the student

    experience familiar to our

    primary target audience.

    The content and design

    of the exhibition

    reached out to the

    underrepresented

    target audience and

    demonstrated that

    their experience was

    valued by acting as a

    physical representation

    of this experience

    within the GM.

    The content reached

    out to a culturally

    diverse audience by

    featuring students from

    a variety of cultural

    backgrounds. By

    linking the exhibition

    directly to the web

    resources, which had

    The content and

    design of the

    exhibition framed it

    as a dialogue between

    visitors, curators, and

    participants.

    The content of the

    exhibition tapped into

    the previous

    communal living

    experiences of

    audience members.

    By posing questions

    as part of the text

    panels, the exhibition

    encouraged visitors to

    discuss their own

    opinions and

    experiences with each

    other.

    The content of each

    panel was introduced

    by a question which

    asked visitors to reflect

    on what they would do

    or think about a certain

    topic. Participant

    experiences were then

    offered as a possible

    answer, but not as

    correct answers.

    The design of the

    panels highlighted the

    introductory questions.

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    interactive content, the

    exhibition appealed to

    different learning

    styles.

    The design of the

    exhibition was testedby with the Geffrye

    Youth Panel, who

    served as a focus group

    of our primary target

    audience.

    The design of the

    panels highlighted the

    introductory

    questions posed to

    the audience, as well

    as the student quotes.

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    APPENDIX 1.13.5 COMMUNICATION MESSAGES TABLE

    Inspiring Learning for Allis a framework put forth by the Museums, Libraries and Archives Council that assists organizations in

    planning and assessing impacts in terms of broad learning and social goals or Generic Learning Outcomes (GLOs) and Generic

    Social Outcomes (GSOs). The chart below shows the relationship between the projects communication messages, first tier and

    second tier GLOs (1.2) and GSOs (1.3), and example audience statements that would indicate that the project had met its

    intended learning and social outcomes. The chart also illustrates which project component will fulfil which GLOs and GSOs.

    More information can be found on the Inspiring Learning for Allframework athttp://www.inspiringlearningforall.gov.uk/.

    1.1.Communication Messages and GLOs and GSOs TableCommunication

    Messages

    Generic Learning Outcomes

    (GLOs) and Generic Social

    Outcomes (GSOs)

    Example Audience

    Statements

    Project Components

    ALL GSO: Strengthening Public Life

    Improving the responsiveness

    of services to needs of the local

    community, including other

    stakeholders

    As a student or former

    student, I identified with someof the experiences of the

    students represented.

    As I might go to university, I

    could see myself havingsimilar experiences in the

    future.

    I felt that the project catered

    to my interests as young

    person.

    Digital Story, Interactive Floor

    plan, Exhibition, Marketing

    Materials, Global Homes,

    Primary Source Research,

    Case Study

    http://www.inspiringlearningforall.gov.uk/http://www.inspiringlearningforall.gov.uk/http://www.inspiringlearningforall.gov.uk/http://www.inspiringlearningforall.gov.uk/
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    GLO: Attitudes and Values

    Opinions about ourselves

    GSO: Stronger and Safer

    Communities

    Helping young people to enjoy

    life and make a positivecontribution

    Because my interests and

    experiences were worthy ofinspiring a museum project, I

    feel like a valued member of

    the community.

    Digital Story, Interactive Floor

    plan, Exhibition, Marketing

    Materials, Social Media, Open

    Evening

    GLO: Attitudes and Values

    Attitudes towards an

    organization

    The Geffrye Museum cares

    about young people and

    provides interesting and

    enjoyable experiences for

    them.

    Digital Story, Interactive Floor

    plan, Exhibition, Marketing

    Materials, Social Media, Open

    Evening, Primary Source

    Research, Case Study

    GLO: Activity, Behaviour,

    Progression

    What people do

    What people intend to do

    I will visit the Geffrye

    Museum in person or online

    again or for the first time.

    Digital Story, Interactive Floor

    plan, Exhibition, Marketing

    Materials, Family Days, Open

    Evening, Case Study

    GLO: Enjoyment, Inspiration,

    Creativity

    Having fun

    I enjoyed the time I spent

    engaged with the Project.

    I found parts of the Project

    humorous.

    Web Resource, Exhibition,

    Marketing Materials, Social

    Media, Open Evening, Primary

    Source Research

    GLO: Enjoyment, Inspiration, I saw the student experience Digital Story, Interactive Floor

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    Creativity

    Having innovative thoughts

    in a new light. plan, Exhibition, Open

    Evening, Primary Source

    Research

    GSO: Stronger and Safer

    Communities

    Improving group and inter-

    group dialogue andunderstanding

    GLO: Attitudes and Values

    Opinions or attitudes towards

    other people

    Increased capacity for

    tolerance

    Not all students houses are

    the same and not all students

    are the same. My experience

    as a student or ideas about

    students may not be

    representative ofall students.

    Digital Story, Interactive Floor

    plan, Marketing Materials,

    Open Evening, Primary Source

    Research

    Shared space in Londons

    student homes in 2012 is a

    unique arena of conflict,

    compromise and

    international fusion.

    GSO: Stronger and Safer

    Communities

    Supporting cultural diversityand identity

    Improving group and inter-

    group dialogue andunderstanding

    GLO: Attitudes and Values

    People from different cultural

    backgrounds can live together

    peacefully and have a positive

    impact on each others lives.

    Digital Story, Exhibition, Open

    Evening, Family Days, Primary

    Source Research

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    Opinions or attitudes towards

    other people

    Increased capacity for

    tolerance

    GSO: Stronger and Safer

    Communities

    Improving group and inter-

    group dialogue and

    understanding

    Compromise is important in

    any situation where different

    people need to get along withone another.

    Exhibition, Family Days, Open

    Evening, Primary Source

    Research

    GLO: Activity, Behaviour,

    Progression

    What people intend to do

    I will try to resolve conflicts

    with people in my life through

    compromise.

    Exhibition, Open Evening,

    Primary Source Research

    Both practical objects and

    those of sentimental value

    found in student homes are

    the material elements

    which connect students topast homes.

    GLO: Attitudes and Values

    Empathy

    I can relate to others having

    favourite objects as I also have

    objects that are important to

    me.

    I empathise with the

    difficulty of living far away

    from friends and family.

    Digital Story, Interactive Floor

    plan, Exhibition, Social Media,

    Family Days, Open Evening,

    Primary Source Research

    GLO: Knowledge and

    Understanding

    Making links and relationships

    I saw a connection between

    the objects that were

    important to students and the

    Digital Story, Interactive Floor

    plan , Exhibition, Marketing

    Materials, Open Evening,

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    1.2. First and Second Tier Generic Learning OutcomesKnowledge and Understanding

    Knowing what or about something Learning facts or information Making sense of something Deepening understanding How museums, libraries and archives operate Making links and relationships between thingsSkills

    Knowing how to do something Being able to do new things

    between things other objects at the Geffrye

    Museum.

    Primary Source Research

    The student home is a

    unique and temporary

    space occupied when

    students are in between

    more permanent homes

    and phases of life.

    GLO: Attitudes and Values

    Empathy

    Sometimes it must be difficult

    for students to make a home

    in a temporary space.

    Digital Story, Interactive Floor

    plan, Exhibition, Primary

    Source Research

    GLO: Enjoyment, Creativity,

    Inspiration

    Innovative thoughts

    It had not occurred to me

    before that student livingsituations were uniquely

    temporary.

    Digital Story, Interactive Floor

    plan , Exhibition, PrimarySource Research

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    Intellectual skills Information management skills Social skills Communication skills Physical skillsAttitudes and Values

    Feelings Perceptions Opinions about ourselves (eg self esteem) Opinions or attitudes towards other people Increased capacity for tolerance Empathy Increased motivation Attitudes towards an organisation (eg a museum, archive or library) Positive and negative attitudes in relation to an experienceEnjoyment, Inspiration, Creativity

    Having fun, Being surprised Innovative thoughts, Creativity Exploration, experimentation and making Being inspiredActivity, Behaviour, Progression

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    What people do What people intend to do What people have done Reported or observed actions

    A change in the way that people manage their lives

    1.3. First and Second Tier General Social OutcomesStronger and Safer Communities

    Improve group and inter-group dialogue and understanding Support cultural diversity and identity Encourage familial ties Tackle the fear of crime and antisocial behaviour Contributing to crime prevention and reductionHealth and Well-Being

    Encourage healthy lifestyles and contribute to mental and physical well-being Supporting care and recovery Supporting older people to live independent lives Helping children and young people to enjoy life and make a positive contributionStrengthening Public Life

    Encouraging and supporting awareness and participation in local decision making Building the capacity of community and voluntary groups Providing safe, inclusive and trusted public spaces Enabling community empowerment through the awareness of rights, benefits and external services Improving the responsiveness of services to the needs of local community, including other stakeholders

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    APPENDIX 1.13.6 RESOURCES NEEDED

    Team Group Human ResourcesInter-group Human

    ResourcesExternal Human Resources Internal Materials External Materials

    PM Team & Project

    EWT, EP, JP

    GM: AL,RC,VW

    UCL: IC, SD All groups n/a GOS: UCL/GM

    Basecamp: Project

    Management System

    DSTHHB, RF, CCW, LW

    GM: AR, LK PMT (:EWT), ET, AAT

    Student Participants in Data

    Collection. GOS: UCL/GM

    Student houses and

    objects in data

    collection.

    Exhibitions Team

    JB, SB

    GM: AG PMT (:JP), DSTH, AAT

    GM: Case designer,

    installation professionals GOS: UCL/GM

    Exhibition archives?,

    Printers

    Audience Advocates

    JT, BW

    GM: JF All groups, PMT (:EP)

    Geffrye visitors, London

    students (:UCL), the public GOS: UCL/GM

    Web Surveys

    (SurveyMonkey)

    Audience Researchers

    KD, TLL

    GM: NL PMT (:EP), AAT, PIT GM: NL, press and PR officer GOS: UCL/GM

    Publications, Web

    resources, GM

    audience evaluation,

    benchmarking materi

    on other museum

    audiences.

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    Web Resources CW, UB

    GM: MW PMT(:JP),DSTH, AAT, PIT

    GM: The Big Picture

    Interactive (Bpi.) GOS: UCL/GM

    Web resources,

    Facebook, Twitter,

    Flickr, GM website,

    design assets.

    Learning and Interpretation

    MYC, NYK

    GM: AL, LB, PK PMT (:EWT), AAT, PIT

    For Both Events: Freelanceartist, Learning activity

    assistants, Storyteller,

    Musicians GOS: UCL/GM

    GM: Objects from

    Geffrye learning

    collection.

    Arts & crafts and

    cooking materials.

    Public Information

    KT, JC

    GM: VW PMT (:EP), AAT Postcard Participants GOS: UCL/GM Photoshop software?

    Legend:

    UCL Students

    Elizabeth Wells-Thulin: EWT; Elisabetta Pietrostefani: EP; Julie Patenaude: JP; Hannah Brown: HB; Riccardo Fazzalari: RF; Chao-Chieh Wu: CCW; Li Wang: LW;

    Jennifer Brown: JB; SemihaBicer: SH; Jeni Turner: JT; Binlu Wang: BW; Katy Daniels: KD; Tz-ling (Leslie) Lai: TLL; Charmaine Wong: CW; Urska Bohinec: UB; Min

    Young Cho: MYC; Namyoung Kwon: NYK; Kathryn Townsend: KT; Javier Caro: JC

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    Geffrye Museum (GM)

    Alsion Lightbown: AL; Rachel Crofts: RC; Vanessa Weibel: VW; Laura Bedford: LB; Phoebe Kallin: PK ; Nancy Loader: NL; Jo Fells: JF; Mandy Williams: MW;

    Ananda Rutherford: AR; Louisa Knight: LK; Alex Goddard: AG

    GOS: UCL/GM General Office Supplies, including paper, photocopying, laminating, as well as Microsoft Office.

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    APPENDIX 1.13.7 PROJECT BUDGET

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    APPENDIX 1.13.8 MANAGEMENT SYSTEM AND COMMUNICATION PLAN

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    APPENDIX 1.13.9 GANTT CHART