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1
Hall Manager Nuts & Bolts
Meeting
Dooley Room
Wednesday, May 4, 2011
OFFICE OF HOUSING305 Main Building | Notre Dame, Indiana 46556Phone: 574.631.5878 | Email: [email protected]
2
Agenda Introductions Managing a Summer Hall What is next
Who’s Here This Summer? Hall Occupancy Commitment Database
3
4
Preparing Your Building
Inventory common areas Check rooms Location of safety equipment Meeting with housekeeping
staff/location of linen and housekeeping items/maintenance issues
5
Keys
inventory summer keys immediately order missing keys from Elizabeth in
ORLH distribute room/summer keys to your
staff check-out master keys from ORLH keys checked out by coaches/counselors
6
Key Inventory
use roster to determine number of keys needed (estimate 2 keys per room)
missing keys: complete maintenance request and bring to ORLH and make a note on the Group Summary Report
you will need to complete this process each time a group checks in/out
7
Distributing Keys to your Staff
You are responsible for distributing keys to your staff members and collecting them at the end of the summer
Confirm moving arrangements with your staff
Know when each of your staff members will be arriving, and be there to welcome them and provide them with keys
8
Master Keys Hall managers must check-out master key ring from
ORLH All staff will need to sign master key check out form Master key must be kept in secure location Master key should not leave the building Master key should not be kept on key ring with your
personal keys Sign-in/sign-out sheet for staff member using master
key while on-duty Loss of master key may result in position termination
and costs associated with re-coring building
9
Safety Equipment
Do you know where fire extinguishers are located?
Do you know where fire alarm panel is located?
Do you know where exits/fire doors, etc. are located?
10
Meet with Housekeeping Staff
Every day in every way! Where are emergency housekeeping
supplies? Where is emergency linen stored? Weekly touch-base meetings helpful
11
Working with Program Coordinators, Coaches, Counselors
Touch base with them before every check-in/every check-out
OPEN COMMUNICATION
“Meet & Greet” meetings by constituency group
12
Signs & Postings
HOW TO CONTACT STAFF – front doors, near restrooms, desk area, etc.
Desk information/hours Group information Restroom signs – male/female Campus information/resources Label staff rooms Mail information
13
Desk Coverage for Check-Ins
Staff must be present and available throughout scheduled check-in!
Schedule staff according to check-in hours
Create a schedule at the beginning of summer
14
When Residents are in your Building…
Desk and duty coverage
Rounds
Handling situations
15
Desk and Duty Coverage
See duty information sheet for desk coverage hours and guidelines
Establish a schedule for your staff Assistant managers are scheduled
to work approximately 25 hours per week
Desk clerk hours should range between 10-15 hours per week
16
Rounds
See duty and desk coverage sheet for information about rounds hours in your building
When doing rounds – check for safety hazards, policy violations, facilities issues, propped doors note issues/concerns on Rounds Sheet
17
More on Rounds…
Staff should keep you informed of issues
Keep rounds sheet in binder Report maintenance and safety
concerns to ORLH in a timely fashion
18
Handling Situations
Contact intern on duty NDSP Reporting incidents to ORLH
19
Staff Information Staff expectations – turn in to ORLH during
Training on May 31st Staff office/communication center Weekly meeting with your staff Cell Phone usage – business use Laptop usage – business use, no
downloading Desk clerk time cards – turn in Friday no
later than 3PM Weekly manager meeting by constituency
20
Hall Manager Parking
Hall Managers will be assigned a reserved space (Assistant Rector space)
Log-on to ND Cars after 12:00 PM (noon) on __________ to request a “temporary permit.”
Need to remove old permit, and surrender to Parking Services in order to get new permit.
Other staff – current tags are valid through summer
If someone needs to purchase a summer only tag – see NDSP
21
Graduating Seniors
Library; go to reference desk and complete a temporary application
RecSports; passes will be in summer totes
OIT Services; valid through August 19
22
Summer Staff Training Dates
All-Staff Training DatesMay 31 June 1
23
Rector Meeting Schedule this meeting to take place before
Friday, May 20, 2011 Utilize “Summer Transition Meeting”
outline Take notes!!!